I was referred to this location by the a federal agency (I will not name)who assured me I can pick a location that I was comfortable with before signing the dotted line and committing to this location for my rehabilitation, because once I committed no matter how horrible the facility or the staff, I had to finish rehab, there. So.. Can't say I recommended business or don't recommend this business but what I can say is the ability to look at the equipment before you commit, this particular location on Oswell Street doesn't seem to be the practice the other two locations. The office staff here seemed rude , and already over it, so any request to see the equipment and facilities would not come to fruition. She seemed skeptical as if that's why I was there. So I just left with no confrontation to ask the office manager or any of the therapists on site, However, the same day I called two of the locations and they were glad to welcome me for a visit when only the physical therapist were there. Something the Oswell Location didn't even mention or consider.. The Oswell location said there's no way I can get a tour of the location on any circumstance as customers information was everywhere ( I'm not sure the customers know that ) The other locations also had stopped at same professional, and willing to help. and able to oblige me looking at the equipment and Facility before I decided to make this my place for my rehabilitation guess I won't be going to this Oswell location. I assure the (agency) is aware of my situation and treatment regarding the Oswell Street location. Good riddance.. read more

Pair & Marotta Physical Therapy - Entry - Physical Therapy Near Me - Bakersfield, California

ETA: I got a call after leaving this review and they were willing to work with me, so I am bumping it from a two star to a four star. That's all I wanted in the first place so I'm satisfied. However I've decided I won't be returning. Therapists are great, receptionist not so much. I had missed two sessions in a little over a month's time due to illness (but called to let them know I couldn't make it) & was told I could make those up. Then I was in a car accident recently the evening before another scheduled session, left a message, then called first thing in the morning to work out a reschedule as I live over an hour away and Wednesdays at 8 AM were the only slot she could accommodate me with. I just needed time to find transportation (because I was in a CAR ACCIDENT). She told me if I wasn't in the office the following week, I would be dropped from the program, no exceptions, I'd have to start over and she was removing me from the rotation. So I will get another referral when I see my doctor next month to start over but definitely not at the Oswell Street office. read more

I have severe pain and they managed to help me feel better when I leave than I came into therapy. They assess me and guide me how to achieve my goal of being pain free. Definitely the place to be for getting better and achieving your goal of being pain free read more

My daughter was referred here after her surgery. We called no less than 10 times (during business hours), no one ever answered, so we left voicemail messages. We finally got a call back from them 2 months later! read more

With the exception of 1 employee who looked timid, the employees were crowded around each other chitchatting. They were not supervising patients and were unaware of what one of the patients had or hadn't done yet because they are too busy hanging out with their coworkers. I saw a patient trip on equipment and not one of the employees were aware. I've worked in a rehabilitation center before and the employees here at "Pair & Marrotta" were slacking off and very unprofessional. I wouldn't recommend this place. read more

Over the years I had been treated at the Oswell location for various post surgery treatments. I found the facility to be clean and well equipped for my therapy requirements. The staff members were highly qualified and personable. Currently I am undergoing PT for my sciatic nerve pain, which has been managed effectively. I trust P&M Physical Therapy and recommend the Oswell location for anyone who wants results from a caring group of professionals! read more

These guys n Gals do an amazing job of asking the right questions regarding my shoulder. They apply the tools you need to use for exercise!! I have a great relationship with them. They are patient, kind, and congenial and they don't push you past what you are ready to handle. Always meets you where you are and will gently and consistently remind you of the next step that needs to be taken. I appreciated not feeling pressured and also being reminded that there's always another step forward to take, when I'm ready. Ready to communicate with me and take each form of communication with equal care and response. I would highly recommend Pair & Marriota to anyone seeking therapy. read more

Physical Therapist is great!! However, the receptionist is beyond rude. No customer service. Last week I waited 20 min to schedule the next appt as she sat on the phone & ignored me. Finally I left & told the therapists assistant I'd call in to schedule. Too bad they have an awful receptionist. But honestly she makes the whole place look bad. This is the first face you see & deal with. She should be friendly & go above & beyond. Nope. Not gonna get that here. read more

I recommend to anyone needing physical therapy this is the place to go. Their staff is very professional and concerned about your recovery and well being. Plus they are hands on with their patients. Thanks to them my recovery was great and painless. Thank You Pair & Marotta Oswell read more

This place is shabby! The staff is unprofessional. They talk about patients out loud in front of everyone and not in a nice way. The "dr" is crazy stupid and prescribes exercise not even related to your injury just to milk my insurance for money. He blames your pains on weight! Everything is because of your weight!He's stupid, derogatory, rude, and shows no respect... He seems very uneducated and like he's guessing! He asks the same stupid questions even tho he has your chart with the answers!!! I hate this place and you will too. Save yourself and go somewhere else. Where you can he treated with dignity and respect in a PROFESSIONAL manner! read more

I have been going to this establishment for ever they are amazing and I would suggest them to any one in pain or needed help with any thing going on muscular or physical. They are outstanding and I'm very happy to have found such great care. The whole staff is warm and I feel instantly better when I walk in the door. Thanks again read more