Lots of hidden gems you can find in this store. My wife and daughter live it…read more A bargain hunt?

The irony of leaving a place called HOPE of the Valley hoping you didn't get overcharged is pretty…read morehard to miss. There's something especially disappointing about going into a thrift store connected to an organization whose mission is supposed to be helping people, being quoted one price, being charged another, and then being told essentially, "Sorry, all sales are final." Jackie and I were shopping here and she picked out 13 comic books, along with clothing and several other items. The comics did not have individual prices clearly marked, so BEFORE purchasing them, we specifically asked the cashier how much the comic books were. She told us $1 each. Pretty simple. Thirteen comics, $1 each. When it was time to pay, Jackie needed to unlock her card on her phone, but she couldn't get an internet connection inside the store. She stepped next door to Ralphs to get a connection and unlock her card, then came back and completed the purchase. When we got home, Jackie realized the total was much higher than she had calculated, so we looked closely at the receipt. 12 Books -- $12.00 And then: 1 "bric" -- $24.99 Excuse me?? Apparently the 13th comic book somehow stopped being a "book" and became a $24.99 "bric." But here's the part that really bothered us: that $24.99 sticker was NOT on the comic/backing when we originally brought it to the counter. We specifically remember that because the lack of a price was WHY WE ASKED THE CASHIER HOW MUCH THE COMICS COST IN THE FIRST PLACE. After the purchase, however, there was suddenly a $24.99 sticker on the backing behind that comic. I'm not going to claim I saw who put that sticker there because I didn't. But I can absolutely say what we personally observed: it wasn't there when we asked the price, we were verbally told $1, and afterward there was a $24.99 sticker and a $24.99 "bric" charge on the receipt. We went back to the store thinking this would be an obvious mistake that could simply be corrected. Instead, we were told "all sales are final" and that Jackie could only receive store credit. No. "All sales are final" applies when someone buys something and later changes their mind. Jackie wasn't asking to return something because she didn't like it. She was disputing being charged $24.99 for an item she was specifically told would cost $1. And please don't dismiss this as "it's only $23.99." That money matters. Jackie doesn't have money to throw away. She has a mortgage and bills to pay, and like many people, she shops at thrift stores because she's trying to stretch her money. We have the receipt and photographs, and we're posting them with this review so people can see exactly what we're talking about. Buyer beware: ask the price, take a picture if an item isn't marked, and CHECK EVERY LINE OF YOUR RECEIPT BEFORE YOU WALK OUT THE DOOR. Because apparently asking the price beforehand isn't enough.

This place is charming. I can't walk in there without finding some little treasure even when my…read moreonly objective was to drop off a donation. It is curated with great care and displayed to grab attention. I have found many treasures there and it never disappoints, even if I don't find what I went there to find.

Just found this location in Simi Valley, where they sell and accept donations for a good cause…read more Their mission is to provide an avenue in a community to raise awareness and engage in the fight against the sexual exploitation of women and children by donating and/or purchasing donated goods. What a worthy cause. All of the workers there are volunteers and super friendly. They accept clothes but no electronics. Call to learn about what you can donate.

Very organized, great prices and fantastic customer service!! I will definitely return.read more

I vist this thiftstore a couple times a week. I've gotten lovely clothes ,home items and things for…read moremy pets there. Pricing is very fair and the people who volunteer and run the shop are very nice. They raise money to send children to camp.

the most amazing place and people i adore to come here ! i always find amazing clothesread more

Found a nice little figurine for my mom's Christmas collection. I like going to thrift shops for my…read moremovie collection but at this location it was a little overpriced for my budget. $5 for the blu-rays & $4 for the DVD's is more than expected. But it's still a nice little thrift store for nice finds.

Came here to drop off clothing per usual. Was in the Simi area so I decided to look on Yelp to find…read morethe closest location for Goodwill. I found this location and it is actually pretty neat and modern inside and I was told that their donation center is behind the building on the side where you can drop off all your donations. However, once I did find the area to donate. I did like how it is someone outside and there's labeled bins to put your donation items in. Unfortunately, the only thing I didn't like is that the guy really didn't help much and he noticed that it was a big bag I had to carry. I feel like they could have just helped out a little more, but overall, I feel like this Goodwill is very convenient and easy if you want to donate something you could just pull up in the bins is right there when I'm in the area and I have clothes to donate. I will come back to this location.

Came here for a thrift store day & to see what I could add to my home. Found a movie for my…read morecollection & a Funko pop that was priced at $20 but the other ones were $2.99. I asked if it was a mistake & she went to go & check. When she came back she said she couldn't change the price because on eBay the item was going for $80. I was surprised that goodwill has their employees checking eBay prices when goodwill themselves receive all these items for free. I wanted to add the Funko to my collection but it makes no sense that they mark up the prices per eBay postings. I might as well shop on eBay if that's the case.

Great second hand children's store. Perfect for books, baby items and kids toys. Great place to get…read moreaffordable items for my classroom too.

I was so happy with this place. Very nice people and super clean. We loved it, definitely going backread more

Store is fairly disorganized and has a grimy garage sale feeling, I wish they made more of an…read moreeffort to keep things in specific sections (for easier shopping) rather than spread apart. It feels like you're walking through a hoarder's home than a store, things are randomly placed, so you have to search around. Clothing was placed in a specific section but isn't as plentiful as some of the Yelp photos. Clothing options were really gross and nothing was up to date IMHO. It's as expected but priced much higher than normal. Typical items you may think to find for $1-5 were sold for $7+, would rather sift through Goodwill or something similar. I think they have days where clothing is just $1, but I wasn't there on those days. As others have mentioned, the owner/manager isn't mask friendly. I understand that it's their store but we have to consider the general health of our community. If I had a cold or flu, I wouldn't want to spread my germs. With COVID, something much scarier, I'd like to do my part even further and not be part of the issue. Politics aside, the health of our community isn't something I think should be up for debate. Based on your thoughts and morals, support the businesses that are doing right.

Nothing like the pictures. Super disorganized And messy…read more Hard to get to anything. The lady that works there yells all the time not to be mean but just super loud. Very stressful place

This Goodwill location is excellent. I was able to find after an accident an unused shower chair…read moreand brand new walker still in the plastic. Their prices are amazing and your donations. Go to a good cause.

I was trying to donate some books, clothing, dinnerware and glassware. Everything was carefully…read morepackaged up to prevent cracking or breaking of glasses, porcelain and dishes. Clothing and books were somewhat loose, so not a problem. The guy working in the back "accepting" donations, instructed me to unwrap everything and throw them into the marked bins. I told him I have a lot of fragile items and he said, that's just how it goes. They don't have time to go through every box to remove each item. If they break, they go into the trash. He proceeded to ask why I cared if they broke and ended up in the trash anyways, and that I was just getting rid of the stuff. He misses the point of the purpose of Goodwill and the purpose of donations to an organization like this. Without going into this further, I donated the clothing and books to them, but left with my truck load of glassware, dinner sets, china, collectable plates and cups and found a place that truly accepts donations and puts them to good use. More importantly, the volunteer that I spoke to understood the true purpose of donations and what they are intended for. I didn't want these items ending up in the garbage, filling up our landfills here in Simi Valley. These are quality items that could be used to benefit human beings in one way or another. I was put off by a paid employee not caring enough about the mission statement he and the company represents.

Stumbled on this gem when I was looking for another store in this strip mall that has closed. A…read moredress in the window caught my eye so I ventured in. The dress I saw was an anomaly. Just a couple items of clothing and jewelry in the front display cases. This is a home furnishings consignment shop and a well curated one at that. The furniture was gently used, even the pieces that seemed dated looked good. So if you have a flare for 60s, 70s or 80s decor, you'd be able to fined some nice pieces here. Beyond the larger pieces, like display cases, dressers, bookcases, there were quite a few end and nesting tables, ottomans and sets of chairs and bar stools. Rather than stalls for each seller, the merchandise is arranged into "scenes." Living rooms, children's area, entertainment outdoor items and running throughout are various lamps, while cool chandeliers and other light fixtures hang down from above. Plenty of decor items, paintings, faux plants and kitchen items are also available. Today, I spotted some wigs on head forms, a bedazzled, rechargeable lighted vanity mirror, a lovely orbital decanter on a matching glass resting plate, and some cool wall clocks. They even have throw pillows, duvets, towels and rugs. Everything was priced fairly and some real finds can be had. I'll definitely be back to check stock regularly. Cheers! "CC"

Love this consignment store, Linda the owner is kind and welcoming. Great items especially…read morefurniture at a good price. Sale days too! Don't hesitate!

The staff is always very friendly and helpful. The curated fashions will leave you swooning because…read morethey get a lot of great inventory. The prices are good too. You need to definitely check out the Mint. It's a shopping destination.

This is one of my absolute favorite stores to go shop. It's a high end consignment store. They…read morehave the cutest stuff. Definitely go check it out.