Thank you Jerry and team!! I had a slab leak and he took great care of my house and fixed the leak!…read moreSuper professional! Great service! Thank you!!

So grateful that we've had Jerry's help and used Pro Solutions twice now for our plumbing needs…read more Both times were A+ experiences and I'll be continuing to use them for all of my plumbing tasks as they come up. A few years ago I used Pro Solutions and Jerry came out for a water pressure issue that impacted our sinks and shower. Jerry was thoughtful and a good communicator on the issue. He fixed the issue immediately and that experience stuck with us. Fast forward to this week, we used them again. Thankfully, no emergencies but I had one toilet needing a tweak and needed hardware changed in one of my bathrooms for the shower and sink that was long overdue. Even though my request wasn't an emergency, Jerry offered to come out within hours of my request to fix everything and was communicative even late into the night (when my toilet started acting up so I frantically messaged them) talk about stellar availability and service. Next day I had Jerry at my door, he was punctual, professional and did a great job of explaining everything so that I could understand what needed to be done, the pricing, and options for the replacement pieces. It was all a seamless and easy process. Jerry was also quick and efficient which was another bonus. What gives this company extra brownie points in my books though is their honesty...To elaborate, I had partially fixed the issue with my toilet before Jerry came but there was still something slightly off about the water levels... after telling Jerry he was able to tweak the part that I didn't know how to fix and literally in seconds, he had the issue resolved. Given what a quick fix it was and that he was already out to help with other plumbing issues, he didn't charge me for the toilet fix. Little things like that go a long way because any other plumber would've likely charged me just for even touching it/assessing it. That shows me that they care about their long-term business and customers, so they aren't out to make a quick buck. Honest, hardworking people are the kind of businesses I'll always go back to for repairs and projects. Two separate experiences and I was a happy customer both times. I'd highly recommend using pro solutions, plumbing and rooter for your house repair needs. Thanks Jerry and Team!

I reached out to Jazmin regarding a friend's plumbing issues. Jazmin was responsive and introduced…read moreme to Cynthia regarding an estimate for the project. Cynthia was professional, courteous and knowledgeable. This family owned company does just about everything in every trade as they have specialty divisions in roofing, plumbing, heating and air conditioning, insulation, electrical and so much more. I highly recommend Conejo for their fine service, experience, warranty and availability. Highly recommended

I recently had my entire HVAC system replaced by Conejo Services, and I couldn't be happier with…read morethe experience. My sales rep, Jesse Cruz was really, responsive & easy to work with from my initial contact and throughout the project until completion. Their team was professional, knowledgeable, and easy to work with. They arrived on time each day, kept me informed throughout the project, and completed the installation in only two days as promised. Their crew was amazing, did great work, and cleaned up thoroughly before leaving. They installed my new system, replaced all of the ductwork, upgrade my home to a dual zone system and made sure everything was completed professionally to meet my goals for my home. If you're looking for a reliable HVAC contractor that is honest, punctual, and does quality work, I would definitely recommend Conejo Heating & Air. Overall, it was a great experience, and I'm very happy with the installation and the service they provided.

I had a great experience with this company and with Thomas in particular. He carefully evaluated…read morethe existing water heater set up and gave a professional recommendation. Thomas is friendly, respectful, and hard-working. He answered my questions and explained the work clearly throughout the process the company also assisted with the permitting process to ensure this project was handled through the proper channels. Overall, I was very satisfied with the service and quality of the work. I would recommend this company and use them again.

We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

I called around and spoke to several businesses before connecting with Pablo. A gas company free…read moreinspection discovered that my water heater vent was not functioning properly, so they shut if off and told me to get it repaired/addressed by professionals. The first company that came out charged me $99 for an inspection and estimate and claimed that I needed to replace all my vents (switching from single-wall to double-wall). Pablo, however, explained that this was unnecessary -- he could redo sections and install a new cap on the roof for about a quarter of the other company's estimate. During my research, I also considered installing a tankless water heater to avoid dealing with vents altogether and obtained estimates for that option. Pablo offered to install a high-quality tankless at a reasonable price, while other companies suggested lower-quality units at equal or higher prices. I decided to accept Pablo's bid and am glad I did, because he provided excellent work. I really appreciate his reasonable pricing and straightforward approach. He also responded to my request quickly and went out the same day to inspect the issue and completed the work the following morning.

THE BEST CONTRACTOR EXPERIENCE EVER! I have had some bad…read moreluck with my 1957 home... had to replace water heater, sewer line, and water pipes all in the span of 18 months... Pablo and the Flowtech guys have done all three jobs and I would hire them again in a heartbeat. Fast, really clean work, they cover everything with plastic sheets and paper to keep the house clean while they work, and are so friendly. You have found the best plumbers in socal for sure!

A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

This is a joke! My water heater pilot light went out; the gas company came out and told me there is…read morea gas leak in the thermostat. I called Payless Water Heater & Plumbing and the 'technician' (mind you not a licensed plumber)attempted to light the pilot but was not able to. He said the gas control valve needs to be replaced. He said it would take about 45 minutes and it would be a charge of $629. The water heater is still under warranty so that price is only labor!!!! I called a licensed plumber, he took his time and was able to light pilot; hot water is on and no repair required ... What a racket this company is!!! Who makes $629 for 45 minutes of work .... BUYER BEWARE with this company! I had to pay $59 for a 'service call' and he gave an incorrect diagnosis ... so sad. UPDATE: Per telephone conversation with Payless Water Heater management, they have decided to revisit their pricing structure -- especially for small repairs. I appreciate their being receptive to my feedback. Thank you Payless!!!!

Great experience from start to finish! Communication was excellent throughout the entire process,…read moreand the team was professional, knowledgeable, and reliable. They showed up on time, explained everything clearly, and made sure the job was done right. The quality of work was excellent, and everything was left clean when they finished. It's hard to find a company that combines great workmanship with great customer service, but these guys definitely delivered. I would highly recommend them to anyone looking for a dependable plumbing company. Will definitely be using them again!

Leo answered quickly and did my repair job fast and efficiently in my home! Cannot thank him enoughread more

Called Payless yesterday. David quickly responded. Not an easy job in the crowded space of my…read moregarage. In the past, I've replaced the Water Heater myself but I've learned since then that several things needed to be done to bring it up to code. Besides the Water Heater, David added a leak protection pan, audible water alarm system , upgrade gas safety system with valve, new safety straps, and the city permit. He also added a hot water heater expansion tank. David did a professional job. Water Heater is a Bradford White 40 G Natural Gas. Cost for installation and upgrades was $3400 range,

I've been contemplating this review for several months, and then simply forgot to post. A few…read moremonths ago, our water heater failed, and we thought,, well, this is an inconvenience, but at least it's under warranty. Then, in my opinion, the scam Payless runs was clear. They highlight the warranty during the sale, but they don't tell you the warranty is between Payless and the water heater company, it's not between you and the water heater company. It's in THEIR best interest if the water heater fails. They get the new heater under the warranty, and then charge a significant amount to install the new one, at, essentially the same cost as an entirely new system. I asked if they could drop off the new heater and we would have it installed by a different plumber, for a SIGNIFICANT amount less, and the answer was no. I pushed back on the cost, and they agreed to drop the install fee by $300 (give or take) if we didn't get the required permit. Do NOT purchase a water heater from this company. It is their best interest if it fails. They make 'free' money. Incredibly disappointing.

We detected a slab leak in our home. We requested a free quote from Gallegos Plumbing to reroute…read morethe leaking hot water pipe. In the process of looking at the water lines, Joseph noticed that the water heater was leaking and that although it was still heating up water, it was going to give out any day. Joseph took the initiative to contact AO Smith (brand of our bad water heater) to see if it was still under warranty. It turns out it did have a couple of years left, and Joseph offered to take it back to Lowe's in order to exchange it for a new one (where we purchased the water heater that was bad), this was already past 5 PM. Then, he came back and installed a new hot water line that was feeding the water heater (the old line had a leak already), finished the job after 8 PM. This must have been a long day for Joseph, but he always had a great attitude, was professional, and helpful. These are the type of people that make a difference when deciding who to call in the future when you need a service/plumbing needs. Thank you, Joseph, for all your help and concern with our plumbing needs.

I contracted for some back yard landscaping about ten years ago and, as part of the work, had a…read morecustom fire pit built. Unfortunately the contractor decided to place the gas line and valve to the pit within the masonry work, leaving no way to access the line should the need arise. Flash forward to about a week and a half ago, and the valve in my backyard fire pit became stripped and was no longer opening or closing with they key. I am a DIY guy 95% of the time, but I am not about to go messing around with a gas line, so I called a local fire place shop to ask about repairs. They told me the job required a plumber and recommended Lloyd's Plumbing service. I called Lloyd's, left a message and... never heard back. After a couple days I searched on my own and found Gallegos Plumbing. I called them and asked about an estimate. The gentleman told me there was no charge to have someone come out I had an appointment scheduled for the next day. The communication throughout the entire process was spectacular. Within a couple minutes of hanging up the phone, I had already received an email and text confirming my pending appointment, and even had a reminder email and text the next day. Bill Jeffries was the gentleman who came to my house. He called me to let me know he was on his way and also asked me about the issue I was having with my fire pit so he could be as prepared as possible. He showed up on time and was very friendly. He took a look at my fire pit, spent time answering my questions, and walked me through three different solutions that could work. He was honest and transparent about the estimated costs for each potential solution, which I appreciated. But seeing the concerned look on my face, knowing that I was looking at a higher cost than expected due to how my fire pit was built, Bill offered a fourth solution that I could try myself, and walked me through how he would do it. In my experience, this just doesn't happen these days. Bill was genuinely interested in helping me figure out my problem and not just looking to make some money. After 30 minutes of his time, he gave me his card, shook my hand, told me to call if I needed anything, and bid me a good afternoon. I was left with no charge for the time or the visit, and a potential solution to my problem that I can try myself for the cost of a few tools and an afternoon. Gallegos Plumbing came through huge, and I feel that their service and expertise is second to none. Bill was extremely professional, friendly, and listened to me. I will most certainly be calling Gallegos Plumbing in the future for all my my plumbing needs, as mine was a great first experience. I am glad I found them, and I would recommend them to anyone needing plumbing service in their home. It's hard to find good, honest, hard-working businesses these days who put their customers first, but Gallegos Plumbing is one of those few. Highly recommended, and I can't say thank you enough.

In a field where niche professionals can easily take advantage of those of us who know nothing…read moreabout said field.... Matt B is professional, knowledgeable, responsive, and saved me thousands of dollars with a $200 solution to what I needed. He's my plumber for life.

Matt did an outstanding job with the sewer scope inspection at the new house we're planning to…read morepurchase. He arrived right on time, started by scoping the sewer from an existing cleanout, and clearly explained what he was seeing and what it meant--step by step--so we felt informed the entire time. What really impressed me was how thorough and persistent he was. He continued the inspection from the front of the house where the cleanout was extremely difficult to locate. When he couldn't find it easily, he went through the toilet, pinpointed the cleanout location, found that it was buried underground, uncovered it, opened it, and ran the camera through that line to make sure there were no root issues or hidden problems. He didn't stop there. He also opened a sealed cleanout and ran the camera through that side as well, just to confirm the other portion of the house didn't have roots or any concerns. That level of detail and effort gave me a lot of confidence in the condition of the sewer lines. I was more than pleased with Matt's work--professional, knowledgeable, and truly thorough. If you're buying a home and want peace of mind, I highly recommend Matt. He does an amazing job.

Super nice and responsive. Was there the morning after my evening call. Total tooth fairy! ( found…read morea parent's um, tooth)

Robert is responsive, professional, and non-nonsense about the work to be done. He did a great job…read moreclearing some roots out of one of our lines and focused on getting it all the way clear, not trying g to sell us other services, like many of the corporate companies do. This is a great independently owned business that deserves to be supported.