We pre-ordered a cab from our home to PSP airport. Driver was right on time & very helpful with…read moreall our bags. He was friendly & provided great service! We were very pleased & would recommend this company.

Use Lyft instead. I ordered a cab for an early airport run the next day. Minnie showed up. I called…read morethey said they'd be late. Like 40 minutes late.

I had a great experience getting the ride from Lot 2A from the Coachella Music and Arts Festival…read moreright to the Palm Springs International Airport. Even got sprung for a burger and fries on the way also (her son was buckboard)... can't say enough of her services!

Even though it says available 24/7 I don't recommend calling them. A last minute situation came up…read moreand I was trying to see if I could find a ride for the next day from palm desert to LA. Ubers were going for $236 and I was trying to see if I could get something cheaper. I saw Mom's Rides was available 24/7 so I figured I could give them a call since I needed to figure out a ride situation in less than 24 hours. I called around 10:53PM and she was nice over the phone telling me to send me send the addresses over so she can give me a quote. She recommended I look elsewhere if I'm looking for a cheaper ride so when I told her I would, she got upset with me and sent me this long message. Good luck to anyone asking for a quote!

Called to get service and the operator sounded shocked that I was requesting their business, guy…read morehad a poor attitude and told me they did not have any vehicles available and quoted me an hour and 45 minutes. I understand that as a business you will only have enough resources available based on your work force. But between the shortness of the operator, the time I was quoted and the fact that it seemed like I was inconveniencing HIM by calling the number on the business card left at the bar I won't be calling them ever again. I tried to do small business to avoid using uber, Lyft but when someone doesn't want the business or drives business away because they aren't even apologetic and empathetic to the caller then maybe they should find another business to operate.

I needed a ride at 5 am and was told no one was as available. Near airport to home. Seems…read morerediculous for a car service

I never write reviews but VIP is the best!!! I always have my driver Charlene. She goes way far…read moreand beyond to take care of you. I fly once a month, and she has always been on time and couldn't be more friendly.

V.I.P. Express Transportation offers excellent customer service. I have used them for years for…read moretransportation needs to and from the airport. I have gotten to know the Team of staff and they are all delightful and personally caring. I strongly recommend this company for transportation needs locally and long distance. You will be well cared for.

What a stellar lady! If you're looking for a more personable experience too or from the airport,…read moregrocery shopping or just to safe on the road to an event as opposed to regular ol' uber or a taxi...... LOOK NO FURTHER. I had the time of my life chatting with Joan. She was personable , listened to my needs and was also full of energy, amazing stories and humor that had me in stitches. Reasonable pricing as well. Don't miss out on spending some alternative quality commuting, that you deserve, with Joan's private driving service. Happy new year!!!

Joan saved my life yesterday. At the last minute she provided her services while I was at a medical…read moreoffice. She was prompt and friendly. Definitely recommend her as a driver.

I observed a City Cab vehicle (car #321) parked in a designated handicap parking space while…read morewaiting for a passenger who was not disabled. The vehicle remained in the space even though the customer did not require accessible parking. Handicap spaces are limited and exist for people who genuinely need them. Using them for convenience, especially in a commercial vehicle, prevents individuals with mobility challenges from accessing the space. Taxi companies should ensure their drivers respect accessibility parking laws and community standards. I hope management addresses this with their drivers so these spaces remain available for those who rely on them. You have the time the incident happened, the area in which it happened... management can narrow down exactly who this customer was and call them because that customer will tell you that he is not handicapped and the store owner will also clearly tell you the customer was NOT HANDICAPPED your customer apologized for your driver behavior.

A driver of Desert City Cab cut us off after he was swerving in his own lane, likely on his phone…read more Then brake checked us, so we drove around him. Then he followed us to a public parking lot and was likely about to start a physical altercation. Will also be reporting to the police but please beware of this company and their drivers. 11:30AM Sept 23, 2023

My family and I had a disappointing experience with Cab #335 at approximately 9pm on June 18th,…read more2025. It was a ride from the Palm Springs Airport to our storage unit. The driver was obviously disappointed by the short distance ride after we provided the address saying, "this must be my lucky day". His driving bordered on reckless. He exceeded the speed limit, he tailgated and made aggressive lane changes. He made us feel unsafe throughout the short ride. At the end of the ride, I noticed the meter was not displayed and asked him the price. He retrieved an iPad or equivalent from the floor, typed something in and then displayed the price of $39.50. This was more than double the usual fare. He stated it was "because there was a minimum fare which he would have told us if we asked". I looked up the base fare which is $4 with an additional airport fee of $3.25. Based on the mileage of our trip, total fare should have come out to less than $18. This was not only unprofessional but bordered on predatory behavior. We are Palm Springs locals that try to utilize local businesses whenever possible, but will never be using City Cab again. I contacted the company last week, but have yet to hear a response. I strongly urge other to consider Uber or Lyft.

unreliable they keep moving arrival back. When I cancelled the dispatcher told me I was banned.read more

Used AM/PM for the first time today to get to PSP. Their entire process was great. Daisy was…read morefriendly & communicative. Their price was reasonable. Mike is a great driver (& even better gardener!) The car was spotless & left as scheduled. I wouldn't hesitate to use them again and so should you!!

Got me to airport by 5 AM as promised. Made wake up call. Great service. I strongly recommend.read more

Sky ride is amazing. The drivers are friendly and the driver…read moreI used even came back later and took us to a restaurant. Great service.

How did I not know about this excellent service? And female owned! Top notch. Clean, timeliness…read moreperfect.

We hire ACE Transportation to shuttle our wedding guests from our timeshare resort to our ceremony,…read morereception and home. The owner was very patience with our during the planning stages and came through with flying colors. The Sprinters were gorgeous, had good AC and very timely. Thank you again for helping to make our wedding go very smoothly.

I've used this car service twice in the last three months, and I genuinely cannot recommend them…read moreenough. The owner is incredibly lovely, attentive, and truly committed to making sure every ride is the best experience possible. We booked them for two long-distance drives and full-day reservations during busy, high-traffic events, and they handled everything seamlessly. Scheduling was simple, communication was clear and timely, and the professionalism was unmatched. Their vehicles are clean, large, and spacious--giving the entire ride a high-end, comfortable feel that's absolutely worth the price. I'm so grateful to have found a service I can trust. We will definitely continue using them often in the future!