Zenobia has amazing customer service! Thank you for making me smile, it's much needed when you're…read morephysically disabled

Absolutely the worst website return policy in the. I will try to divert my $5000+ annual spending…read moreat Walmart elsewhere and have already begun. They refuse to refund me a measly $6+ on a faulty product that I purchased at my Local Walmart store per the return instructions on the item. Amazon, Target, Home Depot, Lowe's , etc. know better than burn their faithful customers. I have called in 4 weeks in a row and spoke to a return representative to no avail. I am very happy for my other stores in my area and maybe this is a blessing in disguise because I am finding better prices elsewhere.

This review is for the pharmacy department. I called them this morning to make sure I can come…read morethrough the drive through to purchase a Covid test because I am having symptoms. The person I originally spoke to was very pleasant and told me that yes, I can do it that way or through their mobile app. I asked again if it would be an issue for me to do it through the drive through and was told I can do it either way. When I pulled up to the drive through there was a different lady there than the one I had originally spoken with. She told me that she could not sell it to me and I would have to download the app and do curbside pickup. I explained to her that I had just called and was told it would be ok to do it this way. She was not understanding at all and I had to argue with her that I had just called to check and was told it would be ok. She ended up selling me the at home covid test but with an attitude. I'm already sick and feeling like crap, I made sure to call and check in advance and when I show up I get told something completely different. I tried to apologize because maybe she didn't know but she was not friendly at all and made me never want to come back to this location again. I did not make the mistake here, I spoke with the pharmacy department and got the okay. If there was a mistake made it was on their end and they shouldn't take it out on the customer but correct the employee. Very unprofessional and bad customer service.

These folks really like their jobs. This isn't something you can teach in a class. These employees…read morewere brought up right. They have old fashioned, good manners. Every time I go in, I get greeted with a smile, and a hello, and they say my name ! This is refreshing. How many places do you go shopping nowadays where they remember your name? Not too many, I bet. The prices on medicines, General merchandise, and food, are comparable to the Food 4 Less, right next door ! At the pharmacy, Freddie and everyone else greets me with a smile, and a hello, and my name, as do the other pharmacy employees. This Rite Aid knows customer service, and never disappoints on prices, and in stock conditions.

NO! NO!NO! NO! NO! WHEN YOU CALL YOU CAN NOT TALK TO THE…read morePHARMACY PERIOD. You have to leave a voice mail like a dog and wait for your master to call you back when it's convenient for THEM! Yes, they call you back at their convenience NOT YOURS. Imagine that for a second ....... your frequent their business, choosing CVS as your provider for prescriptions and this is the level of customer service you receive. You know damn well they are making a profit having you as a patient. Makes WalMart Pharmacy seem like a shopping spree at Nordstroms. Who has time to wait around d all day for CVS to call you back??? Take your business where it's appreciated Rite-Aid. Ohhh wait they're out of business too. Due to customer support that makes CVS seem like Nordstroms shoe department. Will not waste my time providing them with business they they make a profit from. All the while CVS restricts open communication like I'm some dog!!!

This pharmacist refused to give her name so I took a photo instead. The pharmacy didn't mix my 11…read moremonth old daughter's medicine, so when I inserted a syringe to pull it, nothing came out but powder. I called the pharmacy to inform them and to replace the medicine but this pharmacist insisted they can only mix it. She said that "sometimes they're running around and forget to mix it because they're so busy" which made me very uneasy that they're so quick to make a mistake on a child's medicine and have no accountability for it. She continued on to say that she won't do anything but mix it, but You can't mix a medication that has been tampered because it risks the dosing being wrong. I went in person, as a different cvs told me they have to replace it as it's their mistake, and while talking to a completely different pharmacist, this one interrupted the conversation to again argue that they would only mix it. She refused to let anyone else handle the matter and told me to "take the bottles out of her face" while slamming them on the counter. I told her my daughter has kidney disease and any misdosing could cause serious issues and she showed 0 compsssion. This woman should not be in a field requiring so much responsibility and empathy. If your pharmacy made a mistake, own it, don't tell me it wasn't a mistake. Gaslighting a mother who is trying to do her best for her infant is the most disturbing way to abuse power.

In the past 24 hours, this is my third time at this pharmacy. I recently got married and I did not…read morehave my updated insurance card. I had my old drivers license with my maiden name, and I had my current one with my new last name. My insurance ID number did not change. Nobody could find me in the system. I was advised they would not give me my medication until I got my insurance ID number. So on round three I went in today with my ID number. Today was the first time somebody told me there was two accounts and nobody bothered to check that. When I came in this morning at 9 AM there was an overflow of discarded medical trash. When I came in 4 PM it was still there and even worse. Watched somebody blatantly walk out of the store with stolen merchandise because there is no security. I don't know what's going on with this place in the last couple days but it's pretty disappointing.

The store is very dirty it looks like the carpet has not been vacuumed or cleaned in years, the…read moreshelves are poorly stocked just about all of them, and some of the employees not all are very unapproachable and rude in some cases in the pharmacy especially they don't say your welcome after you say thank you

Don't waste your time sending your prescription to this vacant pharmacy. Doors always locked…read more Called from 9 am till 530 pm no answer. I looked thru the window a lady clearly saw me I guess they're not interested in serving black customers. The business has office hours posted online and in front of the store. don't let this small unresponsive business fool you

I have been using AV Pharmacy for years... But, I really need to share that they Lucy and John go…read moreabove and beyond what other pharmacies do. She says it will be done and it is! I've never had to wait like I have in the big stores with multiple employees... I love the way they make me feel whether I call or stop in.... Thanks so much AV Pharmacy...

The 3 stars are mostly for being 24 hours. I work odd hours and I generally miss prescription…read morehours. The store per say is not to blame. The location and hours attracts the wrong crowd. Understaffed like most CVS' The staff does its best, but you can tell the customers drain them.

You'll have absolutely no problem finding what you need, but expect to see piles of junk in front…read moreof the store and only one person working the register so please have some time on your hands when you come here. Dirty is the only word I can use to describe this location and that's unfortunate because the cashiers here are actually really sweet and patient.

The lady at the pharmacy that always answers the phone during the day is always very rude, very!…read moreMakes me upset because I'm sick and pregnant and I shouldn't have to deal with that! I don't understand why she's mean!

Cosmetics are locked up and the workers are on their phones while you're waiting 20 minutes. Looks…read moreas if people are hiring friends/family instead of qualified people.

Came to Walgreens to get pictures developed. Jeremy G working the photo department was extremely…read morehelpful and courteous. He was busy when we arrived but acknowledged us and stated he would be right with us. There were two people behind us and he took his time with us without making us feel rushed. I have been coming to this Walgreens for years. Never had a bad experience when any employee but I do feel like Jeremy G exceeded my expectations!

I went to see my doctor because I was moving to another state and wanted to know if I could get…read morerefills on five prescriptions...two being allergy meds, one being omega 3, one being a diabetic medicine, one being a sleeping aide. The doctor said that is reasonable and put the refills in. Everyone knows that when you move across country that you need some time to get there, you need time to get your home situated and you need time to find a new doctor/care team. I called the WalGreens on 30th and W Ave L to ensure that they would be able to fill without any issue on the 2nd of June...two weeks from now. They put all through the system except the sleeping aide. Both of my insurances paid and she said I could pick those up on the 2nd of June. She said I needed my doctor to call the pharmacist to discuss the sleeping aide and get approval. I called my doctor and she called the pharmacy to get approval. The doctor's office called back and said that they would not fill my prescriptions because I was moving. A few minutes after getting off the phone with my doctor the pharmacy called and said I was not traveling I was moving and that they would not fill it because it was fraud!!!! I told her it wasn't fraud...I was moving and it would take me several weeks to travel there and get situated with my 82 year old dad who is a Vietnam vet. They had all the prescriptions revoked in the system! I called their corporate office and submitted a complaint. An hour later the pharmacist, Veronica (another employee gave me her name), called me from the store and said she did not understand my complaint. When I explained it to her again she got agitated and said I was making excuses because there are pharmacies where I was going and I could have the refills transferred. I did just get 2 of the meds refilled last week but by the time I get there I will be out and I will have just arrived there. I have never in my life had this issue when moving or traveling with a pharmacy. I explained this to her and she said to have my insurance call her to give approval. When I told her they did that when her employee put it into the system in the first place my insurances approved the travel exemption...that is why they had that. She said it was fraud and hung up on me. This is the worst pharmacy I have ever used. This pharmacist is untrained, rude, and power hungry. Blue Cross federal and Tri care should cancel their contracts with this company. If there are exceptions people can use for traveling there is not reason we should not be able to use them when traveling.