a while back I brought in my f150 to fix 2 snapped bolts on my rear differential. they charged me 1…read morehour per bolt and demanded the diff plate be replaced. at the time I just needed my truck as it's part of my income, so I didn't think much of it. they broke another bolt in the process of removing the plate and then charged me for that one too. but that's not the problem I have. my old diff plate was totally undamaged. those bolts don't thread into the plate either, so one's the unbroken bolts were removed, the plate could be removed and then the old bolts drilled out or welded out. th one fix cost me nearly $900 and about $300 of it was for the new diff plate. they didn't put any protective coating on the new plate either so now it's rusting and the rtv seal was haphazardly placed and squeezed out around the entire differential. there's nothing professional about the work that was done and I can honestly say that I will never go back. honest mechanics are hard to come by. after my experiences, maybe it's time for me to open a shop. I'd be slow, but I wouldn't lie to my customers and my ability to apply rtv would easily be superior.

I don't recommend doing business with Keven Kerns at Kerns Auto in Chelsea. My bother-in-law…read morepurchased a used car 5 days before he had serious stoke, he's still in the hospital, so we called Keven and he said yes he would buy back the car and when my nephew brought the car back, Keven wanted to buy the car back for $1500 less then the $5000 price tag on his invoice. Really?? making money on a stroke victim. Great business practices. So if anyone needs a used car we will be happy to sell it. Headed for Market Place - I was not going to let him rob the family of $1500.

I have been to this shop a couple times before and always have great service. They guarantee their…read morework and keep their word. It's been 6 months since I had my car in for body work and needed new headlights. Yet when I called because my headlight wasn't staying on when it was supposed to, they got me right in and fixed it on the spot, it was a manufacturing issue but they stand behind their work. I have anxiety talking to people but this shop makes it easy. They also work directly with insurance company so I didn't even have that hassle. I recommend Roberts auto body.

Over the years I have taken several vehicles to Roberts Paint And Body for everything from minor to…read moremajor damage repair. They have always done a great job on my cars. I've never had to take one back in for further repairs on something they fixed. They do beautiful work.

I was just informed my lifetime oil change service will no longer be honored. I will never buy a…read morevehicle from here ever again and will let everyone know what they did. I've also brought my vehicle in to have them check to see what was wrong with it a few months back. I left it there for an entire day and they weren't able to look at it so I took it somewhere else.

Multiple bad experiences with this dealership lately. They do an extremely poor job of explaining…read morewhat charges will be. I purchased an extended warranty when I bought my Ram . I had an issue that I was lead to believe was going to be covered only to have them tell me it wasn't and that I had to go somewhere else to have it fixed then on top of that charged me a diagnostic fee. Today I called in because the engine light is on and I wanted to bring it in for them to plug it in and read the error code. But they don't do that in service anymore apparently, instead you need an appointment with a tech and pay a diagnostic fee. Go somewhere else.

Good honest folks. Good auto mechanics. I have taken my Subaru to them for service because the…read morelocal Subaru dealer never had the courtesy to return my repeated calls. They have also serviced my Jeep. All the dealers were interested in was selling me a new car. I like K&N and will be giving them more business. I recommend them highly.

They are knowledgeable, and friendly. They helped me even though I was only a customer by proxy,…read morebuying a car that they previously worked on. They sent me the invoices, from them it appears their time estimates are conservative which is great, for instance they can replace a timing chain in 5 hours which is a hell of a lot faster than I can do it! It is my opinion the costs are hidden by the price of parts. The subframe on my Saab was replaced in April, the charge for the part which was used was 1,080 dollars. Here in the south I can get 5 for that price 1,080 dollars. The worst part however is for around 1,080 dollars you can actually buy a brand new OEM subframe. What about a PCV valve for 50 bucks!? The superseded part number to the one in the invoice, in other words the newer part number, costs 12 dollars. Keep in mind that Saab parts are not hard to get contrary to what you may hear, the factories are still pumping a lot of them out. Make of my review what you will, but I personally would not take my Saab to this mechanic.

Had a wee accident returning from an event were i had kids making slime. I thought all the lids…read morewere on tighly, but surprise, surprise ... when I got home we found a gallon of clear Elmers glue had spilled all over the rear of my van and down into the seat that was closed and under the floor. I called several detailing shops in town and two never returned my calls and one couldnt see me for a week. Eric the guy I spoke to at Main said he didnt have an opening but he would squeeze me in for a spot clean. A total lifesaver. He was wsiting for me and so was the detailing guy...i could easily have walked back to work but they dropped me off and picked me up after the car was done. ( within just a few hours ) they really did a wonder job and the service was first rate and beyond. I won't need to wait till an emergency before getting my car detailed.

Great service and great people. I brought my brother's truck in for a detail and man was I…read moreimpressed with the level of detail and thoroughness. The truck was immaculate.

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.