After receiving notice that my provider had left the practice (4 days after they had already left),…read moreI was already considering changing practices. However, an email was recently sent out by their practice to all patients promoting their choice for a politician that self-proclaims to be aligned with our current president's beliefs and values. This sealed the deal for me. As a woman, this was incredibly concerning and I no longer trust this office to handle my care. Regardless of your political affiliation, ethics are ethics.

Highly recommend this office. I live very close and have used them many times and have always…read moregotten the best care. Even when I broke my foot. They have x-ray machines and that's wonderful too. The staff are the nicest people and so are the doctors.

Excellent people from the front desk that listen to you, and to the Amazing doctors who care that…read moreget you what you need right away to get you feeling better! The fact that they right down exactly how you are feeling over the phone, send the message to the doctor whether, they are busy with patients or at the hospital with patients, these amazing doctors take the time out of their day at the quickest time to get right back to you and ask what is going on, symptoms being experienced etc. I am a new patient of Dr. Reluzco and I just went through this and she called me right back and took the time that she had from her busy morning to listen to me. A big Thank You to you, Dr. Reluzco! I really appreciate you! And to your team of course for everyone knowing my story and really caring about my health and medication situation. You are all very kind when I called and had a question and were all so very patient with me and I appreciate that so much! Thank you all for all that you do!

For months now I've been searching for a new sleep specialist, and after visiting several so called…read moresleep specialists I was about to give up. I told my primary care physician about all the trouble I was having when going to see these so called sleep specialists and she recommended that she refer me to Charleston Pulmonary. After a couple of days Charleston Pulmonary contacted me about an appointment, which was easy to get a date that was convenient for me. I did visit the office prior to the appointment to sign consent for them to get my medical records before my visit. The staff did all the "leg work" getting my records for me. When the day came for my appointment I arrived and was greeted upon walking in. I had to fill out some more paperwork; which is the worst part of visiting a doctor these days. After filling out my paperwork I was swept to the back to a room where I'd wait for the doctor. After sitting down I figured I'd be waiting a while so I pulled out my phone and started playing a game; but before the game could load the doctor was in there. First time I've had a doctor see me on time. Doctor Gunn was friendly and straightforward. He already had all my information and was well informed about my current treatment and made some recommendations to improve my treatment. Overall a great visit.

My family's experience during pregnancy care and delivery here was deeply mixed. There were…read moreindividual caregivers who were exceptional, but the overall system and process left us disappointed and, frankly, shaken. During high-risk screenings, we raised specific concerns about potential complications. Rather than feeling heard and evaluated in a focused way, the process felt standardized and procedural. We were given strong reassurance that certain conditions were not present, only to discover immediately after birth that one of those exact conditions was, in fact, present. Communication during follow-up screenings was also confusing. Important findings were shared casually and without context. We were moved through additional monitoring without clear explanation of what was being evaluated, what the risks were, or why certain decisions were being made. The experience felt checklist-driven rather than patient-centered. After delivery, the lack of coordination and condition-specific knowledge became more concerning. We received confident assurances about feeding and care approaches that later proved unrealistic given our child's medical needs. Some staff were clearly trying their best, but others spoke with certainty about issues they did not fully understand. Our newborn was handled and examined at times without meaningful explanation or discussion. For a family navigating unexpected medical complexity, that lack of clarity adds unnecessary stress. There were also smaller but telling process issues. For example, the hospital seemed unprepared to accommodate a vegetarian diet. Food orders were repeatedly incorrect despite clear communication about dietary preferences. While this may seem minor compared to medical care, it reflects broader coordination and communication gaps that were noticeable throughout our stay. That said, I want to clearly recognize the caregivers who made a meaningful difference. Emma, Lauren, Melisa, Susana, Suzi, Emily, Holly, Riley, and Jenn were compassionate, patient, and professional during an incredibly vulnerable time for our family. They treated us with dignity, listened to our concerns, and approached our baby with gentleness and care. Their empathy and steadiness did not go unnoticed. Kerstin, the occupational therapist who worked with us on feeding challenges, was exceptional. She was knowledgeable, calm, and deeply invested in helping us navigate a complex situation. She listened carefully, adjusted her approach thoughtfully, and demonstrated humility and genuine curiosity. That mindset made a profound difference in our experience and reflects what patient-centered care should look like. What ultimately left a lasting impression was not a lack of technology or medical capability, but what felt like a systemic process issue. Too often, the experience felt driven by routine protocols rather than individualized listening and critical thinking. When hospitals rely heavily on standardized workflows without tailoring them to patient concerns, families can feel unheard and underserved. There are clearly compassionate professionals working here, and several of them had a very positive impact on us. However, the broader communication and coordination gaps significantly affected our trust. I hope this feedback is received constructively and used to improve transparency, individualized care, and condition-specific preparedness for future families navigating high-risk pregnancies and unexpected diagnoses.

Wait time for lab work 1.5 hours. Soooo ridiculous ! Not a lot of folks waiting either.read more

I have been a patient of Dr. Blalock for over twelve years and I am grateful for 2019 especially…read more It was a trying year and Cynthia was able to take on my needs. It has been difficult to get an appointment at times but she always makes the time. Thank you. Nela

Dr. Blalock has been my primary care physician for many years. I can not speak highly enough of her…read moreprofessionalism, business ethics, and overall ability to make a patient feel welcomed. Her staff is timely and courteous while maintaining a personal touch with customers/patients. I highly suggest Cynthia Blalock to anyone who needs a good doctor.

I have a rather rare autoimmune disease resulting in dozens of non healing wounds. Dr. Gregory and…read morehis staff never stopped working to heal me, always listening to and addressing my concerns. With his caring manner and willingness to try different products I was finally clear of these wounds. I was sorry to see the 1 star especially as it related to insurance and not the skill demonstrated by Every member of this exceptional health care team.

The reason why I won't recommend coastal wound care is because Danial lied to me and said that the…read moreinsurance company emailed them and said don't talk to me anymore regarding transportation. The reason why I know Daniel was lying is because the nurse who I was dealing with in Alanta told Asley not to talk to me anymore regarding transportation because I am not there patient. That's Medcaid rule if u see a Dr from sc u must get a Dr in sc to fill out the paperwork. My Dr in Gerioga told Asley not to talk to me anymore regarding nothing because I was not there patient anymore. I had to stop my treatments in Alanta because I have no other way to get to Gerioga. I called my insurance company and my insurance company said that they are not allowed to tell drs not to talk to patients anymore. I don't see the Dr in alanta anymore either. I now go to Augusta Gerioga for treatment. Dr Edward's was the person who did my surgery so I got a called from Daniel and Daniel said Cierra Dr Edward's said what u are doing on her schedule . He said Dr Edward said that it's not time yet. Daniel connected me to Cathy and Cathy said Dr Edward said she doesn't want to see u until time for your appointment because she wants your arm to finish doing what it needs to do. Dr Edward's told me to go back to her colleague Dr Grogroy. Dr Gregory had already referred me to Dr Edward. I ask Dr Gregory when did he want me to see him again and he said I am going to let Dr Edward's make that decision. I felt like I wasn't treated fair. If I was being treated fair I would have stayed. My arm was paining me so bad.Cathy said that I didn't do what they say. I was big on keep my wound clean and changing my dressing because I know how important it is to take care of and open wound. I know if u don't take care of it u can get septis. My dad is a first responder so I know. I was dealing with this wound sense 2000.

May 18th 2023 recently - but i have been with them from the Year January 2017…read moreDr. Tina Botelho is spending as much time as possible to help me out. She listens carefully and respectfully to me. Informing me about any necessary follow-up care. Explaining things in a way that is easy to understand. Involving you in making decisions about my health. Providing details about new medications prescribed. If there is a scale in 1 to 10 , I would rate 10 for them - entire staff I would recommend Dr. Tina Botelho to others. It was really ease of scheduling this appointment. Ability to communicate with the practice on the phone. Maintaining patient privacy throughout this visit Being informed about any delays during this visit Each member of my care team identified themselves and their role in my care. to mention a few staff members are the following: Mrs. Yolanda outstanding manager. Mr. Jason -who calls me Homie brother. and Blood tester - lady who speaks Spanish. The phone and scheduling staff were respectful and courteous- either Mrs. Yolanda or Mr. Jason - both are outstanding as always. The doctors, nurses, and other staff did a good job coordinating care during my visit. Check-in staff were respectful and courteous - Mr. Jason Homie brother and Mrs. Yolanda- outstanding like a sister. The staff clearly explained the details of any procedures. The nursing staff was respectful and courteous - Mrs. Yolanda -great manager.

My wife uses this office for here diabetes, she gets greAT follow up,one on one with doctor And the…read morestaff is friendly and very helpful

After being a patient for years, i called today bc of a chrones flare and was turned away. I was…read moreinformed of a bill from my last colonoscopy of 470. One i was not advised of at the time of srvc or since. When i offered to pay 100 to be seen today, i was told that was not enough. I asked to speak to an ofc man and was told they did not have time tt to me.. obviously uts not about the patient at Palmetto but about the money!

Even though I live within walking distance of the practice--and even if I chose not to walk, I…read morecould easily take an Uber--this office refuses to treat me because I don't have someone to accompany me. Their policy requires that a patient have someone drive them to the appointment, remain in the waiting room for the entire procedure, and then drive them home. This effectively means that anyone without a spouse, family member, or close friend available during weekday business hours is denied care--not for any medical reason, but simply because they are alone. I'm not asking for special treatment; I'm asking not to be excluded from care because of my personal circumstances. Denying a necessary medical procedure to someone based on whether or not they have a companion is discriminatory and deeply unjust.

This was SO much fun! I have always wanted to do an IV therapy so we had some free time and decided…read moreto try it out, even tho we didn't go out partying too much the night before, I went with the Hangover boost which is a boost to rehydrate and stop any headaches or nausea. It includes a healthy dose of B complex vitamins, as well as other medications as needed, to get you off the couch. I felt rehydrated and ready to take on the day. It was extremely relaxing and comforting, they have tvs so you can watch and enjoy your time and relax when receiving your IV therapy. It was great. You can literally text a number to schedule an appointment, how easy is that?? The office staff was so nice and went over all of the different options which they have a ton of different options from weight loss to immunity boost to just an IV bag. They are very professional and they hit the vein the first time with zero pain. Overall I highly recommend this place, especially if you are hungover or needing a boost, this was so much fun!

Was in town to officiate a wedding and on the verge of getting really sick. Popped in for an IV…read moredrip of B12, C, and Zinc and felt so much better the next day. Not a full cure but enough to help your body heal versus getting more sick. Connor was so helpful, welcoming, and kind. He even gave us local recommendations while I was being treated. I'd never tried hydration therapy before but count me as a believer now.