Gave me credit no problem .just a little down. Waved the late fees when I called to let them know I…read morewas going to be late. Went to auction to find a car I was looking for .they tentatively took care of everything I needed .Had mechanic to look at my car when a issue needed to be addressed.i would get more cars from sam day .thank you for your service.

Great service Very Honest Sam work hard at getting me into the car I wanted. The guys that work in…read moreback where very helpful explaining things to me about car. They made sure everything was working and tiers had right amount of air before I drove off lot

sold me a car with a blown motor took my money i guess we're going to court soon don't buy Here…read morewhen I talked to mgr he blows me out the door. Waiting on the shop to get official paperwork to confirm it's junk

I purchased a vehicle from Rahimi Automotive Group a month ago and the car has already had over…read more$2000 in repairs. Dean the owner has not taken any responsibility for servicing this vehicle before selling it properly and professionally. When I received the vehicle I flew in from out of state to get it, 30 mins off the lot the check engine light went on, then the transmission fault message and once I got to Austin I had the vehicle inspected immediately by Austin Roverworks and the diagnostic report basically stated it needed at least $4000 worth of repairs to really bring it to what they sold price wise. I immediately sent the report to Mike the manager at their Sahara Pre-Owned in Phoenix and he told me he couldn't help because the 15 day warranty was not valid, they did not communicate properly during the sale and basically lied and would not help at all even though the car had only been driven 1500 miles from Phoenix to Austin and they knew my situation. Dean who owns the dealerships is a liar, his staff are liars and basically did not own up to offering any type of rebate or help with the repairs. I would highly recommend avoiding this dealership and not buying a vehicle from Rahimi or Sarah Pre-Owned at all. They posted my bank statements online, tried to make me look bad on my reviews and truly were despicable in how they treated me post sale.

Worst service in yuma, Michelle is the most disgusting person i ever met , so much attitude tried…read more3 cars none of them started said screw it maybe let me ask for the car facts.. she wanted me to sign the lease agreement and purchase the car and pay extra for the information on the car before they would provide the carfacts. I then browsed other lots in yuma all who gave me car facts for free no lease agreement . Wtf is wrong with you michell..I hope your business crumbles

"BUYERS BEWARE". They buy cars from auctions, give it patch to work for a few days after purchase…read more They JB-weld parts, they put parts that don't belong to the vehicle and then you're stuck with financial burden. They promise help and they don't stick to their word.

The Service Department Manager JB Brown seems to genuinely care about his customers. He never fails…read moreto listen to my concerns and he always asks about my brother and how he is doing which means a lot to me.

I wish I could give zero stars. I brought my 2019 Kia Soul in for an oil change, tire alignment,…read moreand full inspection before a road trip. I was told everything looked good, my car broke down on the trip anyway. The diagnosis changed three times throughout this ordeal: first the ignition coil, then all the fuel injectors, and finally the catalytic converter and O2 sensors, while my original symptoms stayed the same the entire time. After two weeks of silence, I called myself and was told the car was ready and staff had "been trying to contact me," no missed calls, no voicemails. I was rushed through paperwork and pressured to pay over $1,600. Immediately in the parking lot, the same burning smell and shaking that I noted to the service tech were still there. Isaac, the service tech, denied smelling anything at first, then after my friend confirmed it, it was suddenly "normal after injector replacement." Also my gas tank was nearly drained on pickup, and the check engine light came on on my way home. I brought the car back the same day and asked to escalate to the manager, JB. It took two full days to hear back. The following week I called three separate times for updates -- none of those messages were ever passed on to Isaac or JB or documented at all . On top of everything, the catalytic converter order hadn't even been submitted until over a week after the issue was identified. I also requested to keep my original catalytic converter after the replacement and was denied without any prior notice of that policy. I was without my car for over a month. I have exclusively serviced my vehicle at Kia, there is no excuse for this level of disorganization and disregard.

118° in the desert, broken down on I-8, towing our R-Pod. Vacation dreams: over…read more Enter Dominick & the crew at Yuma Hyundai. They stored our trailer, diagnosed the problem, and had a brand-new fuel pump installed the next morning. Less than 24 hours later we were back on the road to the beach. If you live in Yuma, you're spoiled. In Phoenix we don't get this kind of service. Might just drive 3 hours for oil changes now. Shout-out to Dominick, the sales team, and the ladies at the desk who kept us sane.

My dissatisfaction extends beyond the vehicle itself to the conduct of Hyundai of Yuma's service…read moredepartment. During my most recent visit, Service Advisors Alfredo Aguilar and Domonic Bizek displayed behavior that I found to be highly unprofessional. While discussing a legitimate hyundai concern, both advisors were giggling and laughing. Their demeanor conveyed a lack of seriousness and respect for a customer presenting a warranty concern involving a new vehicle. Additionally, my interaction with Alfredo Aguilar was particularly troubling. When I arrived to drop off the vehicle, his behavior appeared confrontational and unnecessarily aggressive. Rather than listening to my concerns or attempting to assist me professionally, he reacted in a manner that made me feel uncomfortable for asking questions regarding my vehicle. Whether this stemmed from frustration, poor communication skills, or an unwillingness to have his statements questioned, the interaction was completely inappropriate for a customer service environment. As a customer, I expect to be treated respectfully when raising legitimate warranty concerns. Instead, I left feeling dismissed, belittled, and that my concerns were not being taken seriously.

This is an anti thief device, disconnect the battery and wait a few minutes for the computer to…read morereset then reconnect. FIXED cost $0.00 30 years experience and didn't know this. BS just wanted to incure outrageous bill. Take advantage of a woman. DONT trust them.

UPDATED September 18th 2025 - Never got offered a loaner. Yes, I asked. Truck is finished. Turns…read moreout Ford finally did the right thing and issued a general recall on the AC for those trucks that came out of the Kentucky plant that are failing left and right. Mine would have been covered under warranty anyway, but the service writer said there was an actual recall on it. I'll look it up of course. GRUDGINGLY - I am updating the service department to 4 stars. Grudgingly. I got my truck fixed a couple days faster than I expected (was without it almost two weeks), but I DID NOT get the same service as other Ford customers. The dealership over all is still at best a 3. The tires looked extra black when they brought it out to me. I thought, "Cool they washed it." NO THEY DID NOT. For some reason they oiled the sides of my tires. Hours later they looked the same, and when I brushed my hand over it I drew back with an oil residue on my fingers. Like I said I only upgraded them grudgingly. UPDATED Sept 10th 2025 - No news. No loaner. No star. UPDATED September 9th 2025 - I'm not ready to give them back a star just yet, but I feel a little better today after finally speaking with the service writer. This is one of the trucks that came out of the Kentuckey truck plant with a bad AC compressor. They are replacing it. They also said, they are going to try to get me a loaner vehicle by tomorrow. I did have a conversation with Ford at a higher level just trying to ask when I would hear something about my truck. I expect they may have got some word of that. I won't read to much into it, but my AC compressor and a lot of other AC parts will get replaced under warranty. Original September 8th 2025 - So far still just three stars, but I am still open for upgrading them. BACKGROUND: I just had the first oil change (3500 miles elsewhere) last week, but the first recommended dealer service at 10,000 miles isn't due yet. The air conditioning is failing. It just stops periodically. It's gotten worse over the last week, and I tested it today in my driveway. After 20 minutes in the driveway it never started blowing cold air, so I headed for the dealership. Of course on the way to the dealership it started working again. I stood there at the counter for a few minutes with no other customers waiting while four (4) service writers did other things. One was on the phone, 2 ignored me, and finally a 3rd asked if he could help. He listened and asked me to leave the truck, so maybe he believed me. Maybe they won't just start it up feel cold air, and call me to come get my truck claiming there is nothing wrong with it. I expected a loaner. None available. I was surprised because everybody I've spoken with who dropped off a warranty repair truck there said they got a loaner. I guess my surprise showed because the service writer stopped whatever he started to stay and started telling me how they haven't had any loaners available for a week. If that's true it should tell you how many Fords trucks are in for warranty repairs. So far nothing that would make me downgrade my opinion of the dealership, but nothing to make me upgrade it either. I'm open to being pleasantly surprised, but I left kinda wishing I'd taken a day off and driven to Buckeye or Phoenix with or without air conditioning. We shall see how it goes. I'll be honest. If they fix the problem without petty (or major) issues I'll upgrade them a star, but I don't think I can upgrade them two stars as things are.

bad service when you ask questions after you bought the car they just want to sell you a car they…read moredon't care to help you out they put random information in there that you don't have access to

From the owner: Michelle's Auto Sales is a pre-owned car dealership, servicing the local San luis, Yuma, and…read moreSomerton Arizona area for over twenty years. Michelle's Auto Sales LLC is family owned and operated. We are the best used car dealer in town, high quality pre-owned vehicles Honda, Nissan, Toyota, Ford, Chevrolet, and much more. Visit us in San Luis, AZ on Main Street across from the U.S. Postal Office.