warranty work. Chapman Service has always been great. Frank, my service advisor, is always amazing…read moreand has outstanding customer service! Bravo Chapman! JT

I have purchased 3 SUVs from Chapman Chevrolet, and has always received outstanding service every…read moretime. Marty my service Representative has kept me aware of what's going on with my vehicle and how long it will take. I am a career customer of Chapman Chevrolet

This is an anti thief device, disconnect the battery and wait a few minutes for the computer to…read morereset then reconnect. FIXED cost $0.00 30 years experience and didn't know this. BS just wanted to incure outrageous bill. Take advantage of a woman. DONT trust them.

UPDATED September 18th 2025 - Never got offered a loaner. Yes, I asked. Truck is finished. Turns…read moreout Ford finally did the right thing and issued a general recall on the AC for those trucks that came out of the Kentucky plant that are failing left and right. Mine would have been covered under warranty anyway, but the service writer said there was an actual recall on it. I'll look it up of course. GRUDGINGLY - I am updating the service department to 4 stars. Grudgingly. I got my truck fixed a couple days faster than I expected (was without it almost two weeks), but I DID NOT get the same service as other Ford customers. The dealership over all is still at best a 3. The tires looked extra black when they brought it out to me. I thought, "Cool they washed it." NO THEY DID NOT. For some reason they oiled the sides of my tires. Hours later they looked the same, and when I brushed my hand over it I drew back with an oil residue on my fingers. Like I said I only upgraded them grudgingly. UPDATED Sept 10th 2025 - No news. No loaner. No star. UPDATED September 9th 2025 - I'm not ready to give them back a star just yet, but I feel a little better today after finally speaking with the service writer. This is one of the trucks that came out of the Kentuckey truck plant with a bad AC compressor. They are replacing it. They also said, they are going to try to get me a loaner vehicle by tomorrow. I did have a conversation with Ford at a higher level just trying to ask when I would hear something about my truck. I expect they may have got some word of that. I won't read to much into it, but my AC compressor and a lot of other AC parts will get replaced under warranty. Original September 8th 2025 - So far still just three stars, but I am still open for upgrading them. BACKGROUND: I just had the first oil change (3500 miles elsewhere) last week, but the first recommended dealer service at 10,000 miles isn't due yet. The air conditioning is failing. It just stops periodically. It's gotten worse over the last week, and I tested it today in my driveway. After 20 minutes in the driveway it never started blowing cold air, so I headed for the dealership. Of course on the way to the dealership it started working again. I stood there at the counter for a few minutes with no other customers waiting while four (4) service writers did other things. One was on the phone, 2 ignored me, and finally a 3rd asked if he could help. He listened and asked me to leave the truck, so maybe he believed me. Maybe they won't just start it up feel cold air, and call me to come get my truck claiming there is nothing wrong with it. I expected a loaner. None available. I was surprised because everybody I've spoken with who dropped off a warranty repair truck there said they got a loaner. I guess my surprise showed because the service writer stopped whatever he started to stay and started telling me how they haven't had any loaners available for a week. If that's true it should tell you how many Fords trucks are in for warranty repairs. So far nothing that would make me downgrade my opinion of the dealership, but nothing to make me upgrade it either. I'm open to being pleasantly surprised, but I left kinda wishing I'd taken a day off and driven to Buckeye or Phoenix with or without air conditioning. We shall see how it goes. I'll be honest. If they fix the problem without petty (or major) issues I'll upgrade them a star, but I don't think I can upgrade them two stars as things are.

I was in town from San Diego and my front pan shield had fallen. I heard of this shop from an AI…read moreinquiry and they were slated as the top pick. I now know why: professional, helpful, and all around great customer service. They completed the work with attention to detail and repaired the pan .

I'm visiting from out of town and driving to San Diego this morning, when I noticed that my left…read morefront tire was extremely low. I brought it to Big Brand tires and they were able to get me in quite quickly and diagnose the issue of just being a small pinhole puncture and they repaired it and to my surprise charged me nothing. Great service. I highly recommend them. I noticed how they treated every customer in that waiting room with respect and talk through everything with them! Thank you guys.

After taking my car for a diagnostic at the Kia dealership, I took my car to get the cv axle…read morereplaced which was exactly what was stated that I needed to get fixed, I took it to Sebastian mobile auto repair for it to come out worse than it was before. My car is wobbling and feeling like the bolts are about to come off, they used the cheapest Duralast after market cv axle they could get , which I don't even believe they put a new part on my car. I went it with a problem and came out with an even worse problem. DO NOT BRING YOUR CAR HERE. They told me there was nothing they could do as I was the one who requested the part. I asked if they detected anything else wrong with the car they said no that it was in fact the cv axle. I believe they did a hack job, and it had never even been fixed. BAD BUSINESS DO NOT BRING YOUR CAR HERE !!!!

This shop went above and beyond for our service. We absolutely recommend them for any type of…read morerepair or maintenance. Service done January 2026

When I first started having car trouble after moving to Yuma, I received two separate…read morerecommendations for Accurate Automotive--one from a stranger on Nextdoor and another from my friend and neighbor. I definitely understand why they came so highly recommended! Service Advisor Joe Lopez is absolutely wonderful. Not only is he attentive to his customers' needs, but he goes out of his way to follow up after repairs to make sure my car is running properly and that everything is working as it should. In the past, I have been somewhat distrustful of automotive repair shops after being told I needed repairs that later proved to be unnecessary. That has not been my experience here. I have complete trust and confidence in Accurate Automotive and genuinely feel that they are honest about what my vehicle does--and does not--need. Everyone I have come into contact with there has been friendly, professional, and helpful. I 100% recommend Accurate Automotive, and I am very grateful to have found a shop I can trust!

I currently have three cars. Accurate is the only place I take them. Work is excellent, customer…read moreservice is beyond reproach. Prices are right in line with any other place you call. Work IS guaranteed. Never had an issue with any service provided. If an issue does arise it is taken care of immediately without extra cost. Only time there was an issue it was with the manufacturer of the item and not with Accurate. Two years later, brought the car back in, they replaced the item free of charge. For my older car (1966), I take it out to their Foothills shop where the mechanics know how to fix it correctly. No where to plug-in a computer and get a read out. Friends and acquaintances ask about auto repair or towing; there is only one place that gets recommended. Have used Accurate Automotive Attention for over 25 years and have never been let down. Oh, and their AAA affiliated. : )

Very personable and super quick service! Needed my AC serviced and I was in and out in less than 20…read moremins! Definitely recommend!

wont stand behind his work and he is not licened or bonded, messed up my car than had to take to…read morechapmens dealership to be repaired, never use a person thats not licened or bonded for any building or reparing as they wont guaranty there work,

***Fraudulent unsafe work that resulted in my car getting totaled a year later***…read more February 24, 2025 I got rear ended at a red light on my way to work. The other driver was uninsured. I took my car to a Geico partnered body shop, Grigg's Auto Body, because Geico offers a lifetime warranty if the repairs are not satisfactory. The original estimate was 1-month of work and $6k of damage. I argued with the Geico Adjuster, Rudy, that my car should be totaled because my c-pillar was buckled--indicating extensive damage. I was surprised Geico didn't want to total my car at that time. Once my car was at Grigg's, it went from 1-month repairs to two months and my car still wasn't finished being worked on by Grigg's. I reached the maximum amount that Geico would pay for my rental car so I paid a month out of pocket for my rental car that totaled to $1,300. On April 24, 2025 I told Grigg's and Rudy the adjuster I can't keep paying for the rental car and asked what else needed to be done to my car. Grigg's then said, "oh well it's drivable, we are just missing the Subaru and STI badges on the back." They also installed a not working back up light (some of the LEDs weren't working) and they misplaced a floor mat of mine. So I took pictures of everything reported that to them and Grigg's promised to order those items. However, David at Grigg's tried to argue they don't need to give me a working 4th brake light/reverse light because it was aftermarket and tried to claim that insurance wouldn't cover that when they already installed an aftermarket exhaust that was previously on there. I asked if my car had an alignment done yet and they said no, and stated they would meet me at an alignment shop (Ed Whitehead's was what was suggested by Grigg's) and they would bring a check and pay for it. That never happened. Two more months go by, June 2025, and I reach out asking for those missing items. Grigg's scheduled an appointment with me on June 19th at 9am. I dropped off my car then and six hours later I call back about an update. "Oh I've been trying to call you, my dad ordered the wrong light and we don't have the floor mats yet." Four months of trying to get my car fixed and finished. I called Geico and expressed how upset I was. I threatened a lawyer then and suddenly things were expedited shipping and I asked for photo proof before dropping my car off again. The following week my car mysteriously had zero oil in it which triggered the check engine light and several codes. I got an oil change prior to the accident and regularly check it. It had oil before the accident occurred and my car was only in the hands of Grigg's body shop. I had not taken it to any other shop afterwards at this point. When I brought this to Grigg's attention they only said, "Omgg okay Don't worry good thing you caught it haha." After I put oil in my car it never had another issue since. I do not trust Grigg's Auto Body. On July 1, 2025 Grigg's completed the final missing/broken items, but I refused to let them drive my car to an alignment shop at this point. Fast forward: On November 11, I was driving at night and was passing a tracker trailer when I came upon a huge blown out tire crossing the left lane into the right lane. I swerved left as much as I could without going off the road and it hit my front end cracking the front right bumper. I submitted the claim online and noticed Grigg's was still on Geico's site, but went to with their other partnered body shop called Gerber Collision. Gerber offered to check the work of the old body shop and I agreed because I was unhappy with the trunk bouncing back up when I attempted to close it indicating it wasn't aligned properly and the noise level from the exhaust and rain noise was much louder; almost like there was a hole or something wasn't patched properly. Gerber Collision found fraudulent work done by Grigg's. Grigg's stated in the invoice that they ordered a new metal trunk bed and welded that on. It was still the original damaged one they smoothed out and put bondo over it. Several spots of rusting already occurred and water was standing in the base of my trunk. Gerber Collision also found that Grigg's left a hammer wedged in between metal work under my car. Grigg's only paid for my rental car from April 2025. I still haven't received payment for the newest rental car that I had when Gerber discovered fraudulent and unsafe work done by Grigg's. My car was deemed a total loss by Geico on January 25, 2026 after driving with unsafe work for 10 months. Geico stated Grigg's will be paying them back for the fraudulent work. However, I'm the one who lost my dream car that Subaru does not produce anymore (2020 STI). I was promised a lifetime warranty for the repairs and if the repairs would've been done correctly the first time I would still have my car and not waste money on rental and buying another car.

I was in a front end collision and her insurance recommended Griggs. from my first visit until my…read moreJeep Gladiator was repaired I was very impressed, having owned my own businesses, I could tell these guys were in it for the long run. They did a excellent job repairing my Jeep, and the communication was fantastic. I would recommend Griggs for all of your body shop needs. Thank you to all of the Grigg's team. Greg H

Friendly service, great deals. I would definitely recommend to buy used here! The car was clean…read morethough it needed an oil change, but gladly took care of it.