Had a great experience with Alex who prepared my order. He is an outstanding young man who treated me as if I was the only customer in the restaurant. He was genuinely excited to serve me and would not accept a tip in return. He has a bright future in whatever field he chooses. read more

Ordered honey walnut shrimp with the mushroom chicken. Everything looks fine besides the missing mushroom chicken. This goes to show that they dont even check to make sure they are serving or not serving the correct thing. I have a photo as well but I dont see where it will allow me to add a photo. read more

So again my personal experience at the time of drive through. So first I'm starting off as the wait time. To me when you go through a drive through it's supposed to be fast but I do know if the food is good that day then I understand some wait may be part of the process. So when they told me 15 min and to pull to the front that they will bring it out. So when I pulled around to the front and seen three vehicles beside myself I thought a little longer wait time. But then two employees came out with two bags for two customers then a third well it was looking up. But a quick note on the window service: actually very pleasant, the young lady was super nice and very polite. So I'd say my wait time was less than 12 minutes. So now the food. Well now I order a large Honey Walnut Shrimp @15.90, large Orange Chicken @11.40, medium Honey Sesame @8.70 and one large Cho Main @ 5.60. I can't figure out why it said two halves of Cho Main? Does the food look like the reader/menu board. All except the orange chicken and that's a lot darker in your bowl. Now the taste is actually pretty good for fast food and well it's classified as fast food although you can go in and eat. The only thing was the orange chicken was on the dry side but all in all It's still pretty good food. So let me go back to wait time. Although it was on a Sunday and the weather was nice I went around 4:00 pm. It actually fed 4 people and you can get 5 dollars cheaper if you just ordered the family. read more

Panda Express - The bill. - Fast Food Near Me - Albany, Oregon

I accidentally ordered food online to the Eugene location. The manager at the Albany Panda helped me try to fix it so I didn't have to pay twice! I've been a regular up here for a while and always had good experiences. I work in restaurants too and I can tell they are good operators! Will be coming back in the future! read more

If I could give 0 stars I would. Holy shit! This corporation is getting lazier and lazier. Today on my lunch I decided to eat here and after eating just about my whole plate I found a dead bug in my food fried on the orange chicken. I'm am truly disgusted. I'm really taking this so serious since my family and friends eat at this disgusting place. Take a look for you self and do NOT go here. Take your loved ones to fresher food instead. Give me my money back please read more

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We went to the Albany Oregon store Sunday at 11:15 50% of the bowls that hold the food were empty and not just empty but clean. They did not have any food put in them at all so far that day. The chow mein was all little pieces chopped up. The person we asked did not know when the rest of the food would be ready. We left. read more

Two stars because at least it's a meal. I remember the day when Panda had hot, well-cooked food. The classic Orange Chicken was always amazing and the fried rice complimented it so good. The portions were also HUGE! Not here, and maybe not anymore unfortunately. I get it, it's fast food. With fast food you always give up certain quality or taste points. This place though, gross and not worth it. read more

Panda Express - Can't even sauce all the chicken. Rice was bland. - Fast Food Near Me - Albany, Oregon

This Panda has and always will be a hit or miss for Albany natives. Ordered the string bean chicken breast. Beans were terrible and mushy, way too much sauce, as if it was the last of a batch or the bottom of the tray. There was barely any onions and the chicken was questionable as well. read more

Panda Express - Sting Bean Chicken - Fast Food Near Me - Albany, Oregon

I wish i can give 0 star. Im a panda lover. But i dont want to eat here anymore because i get the same rude young lady everytime. She messes up my order. And is so rude to me even though im nice to her. I say thank you, please, your welcome, have a nice day. If you have a bad day i get it. I work is fast food/restaurant but you cant treat your costumers like crap because of it. I ordered bigger plates for my family and they ran out of what i requested and she told me its 2$ for the wait?? Ive never heard of this. Will not be returning until they hiring respectful employees. read more

Terrible experience. We were the only ones inside...They had one worker covering inside sales. We stood there for 15 minutes until she noticed us. She was rude as hell. Ordered food and sat down. Realized they forgot to give us an egg roll we purchased. Went to the counter and asked for the egg roll, two employees looked at us like we were theives. They asked for our receipt, we had already thrown it away. Thought about looking in the trash but,,,its an eggroll! Trash diving I have not had to ever do. Not willing to start now. She refused to give me the egg roll, said I had to talk to the manager. I said forget it and walked off. Never returning. read more

So impressive! Really friendly & helpful to this newbie. Love Chinese food so tried 2 entrees w/beef, chicken & multiple veggies. All done to perfection. Was happy they have far more sauces to go, than just soy sauce. And since I love eating with chop sticks, was glad to be able to get some. I am now a fan. read more

The last time I went to this establishment before tonight was Spring of 2020. I only made it to the drive thru when I was asked for my order. I asked for a minute to look at the menu and was greeted with a rude and sarcastic "mmm okay" like I inconvenienced him. I backed up went inside to see everyone, like 15 employees, ALL wearing a mask. I'm so glad I didn't spend any money there. I'm at Simply Ramen instead, they are 5-Star and worth the wait. read more

I have no complaints, tho I was skeptical when seeing other reviews. Drive thru is quick, polite and the food I get is fresh. Portions are generous, despite Panda downsizing their to-go containers. Honey Walnut shrimp has not tasted old or fishy, which can happen with takeout. Works for me! read more

The food was not cooked it smelled like dead animals it made me throw up and my stomach hurts and the shrimp was disgusting it tasted like like plastic and it was raw there was sauce on my teriyaki chicken with noodles and it didn't come with any overall it was not good I recommend not to go there but that's your choice read more

Food is horrible and so is the service, I would not eat here or recommend this so called "Chinese Food", there are plenty of other local small business owned Chinese food restaurants with much better quality food than this horrible food chain. Do yourself a favor and reward yourself with better food than this greasy and over cooked food. read more

I'm fine with them acting annoyed that they have to work and scowling here and there- but to hand me a wet paper bag through my car window, dripping with sugary meat goop and then walking away is unacceptable. I'm not 60 years old and expecting a chipper conversation. I'm 35 and had a long day at work and am satisfied with neutrality and a clean car. it doesn't matter how nice you are to them or how you smile- they don't want you there and they're happy to deter you from returning. I'm done. read more

I ordered at the drive through and they got my order wrong, I turned around and headed back and wasn't treated very well for asking that they correct my order. I then asked for a refund they then refused. So, I called the corporate office and they did give me a full refund and promised training for the crew in Albany in the future. I will give them another shot in a year. Until then, I wish them luck with their training as I think this will help them out in the long run. To the management, I will say this, NEVER, EVER punish a customer for coming back and giving you a chance to fix YOUR problem. If you refuse, you are robbing yourself of an opportunity to improve. read more

Food was great fresh and tasty. Staff was fast and friendly. The place was clean and neat everyone was working very diligently to get food out quickly and taste. read more

The rice is always dry and under seasoned, portions aren't constant. Overall dining experience falls short to other pandas I've previously dined at read more

This location NEVER gives me for teriyaki sauce.. Even when I ask for it with my grilled teriyaki chicken. This makes my food inedible and makes me very angry. I hate this panda express and I hope it is shut down for being so cruel to its loyal customers. Shame on you Panda Express! read more

Terrible service and the food is at best only mediocre. They didn't have enough Black Pepper Chicken for my wife's order, but said fresh batch would be ready in a few minutes and they'd bring it. A few minutes turned into 20 minutes and we had to go up and remind them. Won't be back. read more

It been 25-months since my Panda Express, Store #1594, review, Overall, I rated this Panda Express above average -- say six out of ten -- for Chinese fast food. I'd leave it right there, three stars. However, it was with a sense of déjà vu I pulled through the drive thru, where signs announced the new entree, Shanghai Angus Steak. Really? Again? It was really good ... bite-sized chunks of tender, moist, flavorful beef. Costs an extra $1.25. But new? No. read more

Passing through and we love eating at Panda but this location was dissapointing . We came at lunch time and some of the entrees we ordered were luke warm. The rice was not the normal rice we get at other locations. This rice was gummy and it tasted like brown rice. Soda machine was broken . No one was wiping down tabled either. It was hard to find a clean table to sit at. read more

Black Pepper Angus Steak - Amazing - Just enough heat, warming and palette pleasing!

Do not go to this location. On Friday, September 27 at 7:30 PM they had an over twenty minute wait for chicken and were completely out of rice. I don't know how that happens, but I can assure you it's happened to me at least three separate times. So you might be thinking I'll just go through the drive thru? Well hang on old sport they got something special for you. On September 1st, my wife ordered a bowl with Mushroom chicken and fried rice. What she got was brown rice with beef. My son and daughter also had their orders nixed and were given whatever was nearest the person getting food. They got mine right, so it was a solid 25% effort. That's about as good as you can expect from them. Just avoid this place. read more

I really love Panda Express but this particular location cannot get orders correct. I have given them multiple times to prove me wrong but today they have again proven me right. It's little things like forgetting teriyaki sauce or forgetting an entree or like what happened today, putting in the wrong side dish. Their food has never had any issues and is on par with other Panda Express locations however 9/10 times there is a disappointing mix up and I find out at home. I have called the store on occasion and they offer to make it right, which is great, but this happens too often and should be addressed. This should be the responsibility of the employees but I guess I'll say it to the customers, check your food BEFORE you leave. read more

It is fast food chinese food. People giving it poor stars cause the food has been sitting a while need to learn that all you have to do is ask, and they will always make you fresh food. Timing schmiming. If the food looks old, I just ask them to make some new whatever and they do. This isn't authentic Chinese people so quit bellyaching about how you have had better Chinese in San Francisco. Aren't you fancy! read more

Panda Express is a great place for inexpensive Chinese American food. Great for a easy family dinner after a long day. Orange chicken is a staple and always a good option. Prices are great and staff is prompt. It's nothing amazing but for what it is, it's good. read more

Actually, if I could, I would give 4 stars on weekdays, and 2 stars on weekends for this location. When choosing a fast food option, Chinese or otherwise, all I really expect is some level of consistency in terms of fast, friendly service and a fairly decent food quality. What I have found most consistent here is that there is a vast difference in these areas on Saturday and Sunday versus the other days of the week. My recommendation is to choose another option on the weekend, and go during the week instead. Their most popular entrée is their Orange Chicken. Normally I like it, but tonight (Sunday) mine tasted way wrong. Super salty. I like that they offer veggies as a side dish instead of chow mein or fried rice (or you can get 1/2 veggies & 1/2 chow mein or fried rice) , but I do wish that they were sautéed, rather than steamed. If steaming is the restaurant's preferred method though, then my request would be to have them steamed longer because they are always near raw. read more

Decent food at an average price. I recommend always trying before buying on all the deep fried stuff, even if you've had it before. The Orange chicken is usually moderately fresh, as it's the most popular and rotates pretty fast, but the others may sit for awhile. The beef and broccoli is ok, though heavy on the broccoli sometimes. The mushroom chicken is usually good, even if its been out a little while. Overall, standard take-out food. The orange chicken can be godly if you get it on the right day when it's fresh, but other than that just another chinese take-out. read more

Poor phone call service. Poor customer service. Many instances of missing items from our orders. When called about missing stuff, placated and said we will fix the problems. read more

Just stood in line behind 5 people for 35 minutes to wait 10 more mins for chow mein and then end up with 3 pieces of sweet fire chicken . I'm always stoned and cheery fuck you guys. read more

My husband and I love Panda Express, not only is the food healthy like their teriyaki chicken breast, chicken, kale and shittaki mushroom. The food is buffet style, fast, inexpensive and delicious. We go 2 times a month at least. Customer service is out of this world great! We feel like family there..The manager Tesa is awesome, Rico cooks awesomely, Brandon is full of smiles and always helpful. Never once a negative experience. read more

Panda Express - Silver Falls, Oregon - Fast Food Near Me - Albany, Oregon

I've ordered here twice in the last four days and honestly I don't think I'm going to again. Why? Is the food bad. No. Very tasty and decently priced. What the problem? An employee named Hannah! The first time I went here they were out of honey sesame and when I asked the girl at the drive through if it would be a long wait for more she replied with an attitude "Probably." Excuse me? I was just acting on a wait time not demanding anything of you. But that was somewhat minor and they were very busy so I ignored it. Then the second time happened. I'd ordered food online and when I went through the drive through to pick it up I immediately rolled my eyes when I heard her voice. "Yes. I'm here to pick up an order and I have the number." her reply was "You don't need that and we have a place inside for you to pick it up." Ok, NOWHERE on the site did it say I had to go inside rather than use the drive through. so I said "Oh, I'm sorry. I would just prefer to not get out of my car during this time of pandemic. Am I not allowed to use the drive through at all?" There was a long silence and then a "It's just what we prefer but fine can come up to the window instead." But it as all said in a tone the dripped with sarcasm and annoyance. REALLY! Asian food is already salty enough I don't need this girl's added free side portions with every meal! Either fire her or STOP having her work drive through!!!!!! Also, they forgot my son's kids meal cookie BOTH times. read more

Are you hungry? Panda Express is never skimpy with the food. They have some good staples, but some of the limited time items are the best dishes. This location is not in the greatest spot. Hard to get in and out and shares a parking lot, so parking is limited. I've also been here several times when they have to cook the items you want. It kind of defeats the purpose of fast food, but it ensures the food will be hot and fresh. Not too bad of a place. read more

The food and service at this location is so sporadic. Twice I have gotten someone else's meal. Once the fried rice was so hard it was inedible! Tried calling to tell them and nobody would answer the phone... Some days I get what I order and it tastes ok. It's just never consistent! read more

We eat here frequently and the food is always good. The staff is friendly and helpful. Most of the time the tables are clean, but very occasionally you might have to hunt for one. Overall, our experiences have been positive. read more

Just got served a rice bowl with broccoli beef... they gave me the scraps apparently, a tiny piece of beef with soggy broccoli on top.

I had the teriyaki chicken and noodles and it was great. The chicken was really tender and tasted great! Fast friendly service and it wasn't very expensive. read more

Rude person at the drive up 10 minutes ago. No soy no forks napkins just stood hung the bag out of the window. So rude