I arrived 40 minutes before closing and they took all food off the buffet. The only thing available to order was rice, chow main, and spring rolls. I asked if they had any more food and they told me "I guess we could cook something if you want ." So much for customer service. I know it's just food, but still... read more

How many ways can you say slow. Not just a little slow like TSA at the airport; I mean so slow you forgot what you ordered by the time they ask you to pay. Mystery meat and copious amounts of salt. In a single word BAD! read more

Panda Express - No one sitting and eating. All stuck in line - Chinese Near Me - Goleta, California

Can't say I've ever had a bad experience here, which I seem to have every time I visit the location at La Cumbre Plaza! The Teriyaki chicken is phenomenal, the service is fast and thorough and the people here always seem to be in good spirits! Yesterday's afternoon/evening staff were extremely cheerful and patient, right on! read more

There are lots of people waiting in line! But it's really clean place to eat inside. I had really good experience ordering online, using coupon code and just waited for pick up! That will save your time!! read more

SO good! Not very healthy, but I can't resist the orange chicken, broccoli beef, and grilled teriyaki chicken (and this is coming from a Chinese girl!) Here's a tip: each time you order, complete the survey on the back of the receipt for a free entree next time you come. If you keep doing this you'll get an endless cycle of free entrees :) read more

This location has some of the most inconsiderate and rude employees. I'm not sure if it's the pandemic or that they just have to be working. The employees get angry when you order something that they actually have to make on the spot rather than something already made. I hope management can change some attitudes here. read more

I really miss the tofu and spicy eggplant. I always get half chow mein and half steamed vegetables, mostly very good. But under no circumstances should you even put one of those awful carrots into your mouth. I can't imagine what they have done to the carrots, but they taste like poison. And maybe cut the broccoli just a little bit more.... read more

This is the worst Panda Express I've ever been to. Placed an order online and it said it would be ready in 30 mins, arrived and it wasn't ready. Stood there for 20 mins still wasn't ready so I went out to the car and my husband went in to wait. He asked about the order status they said they were working on it, 10 mins later he asked again then they said they did not have our order and asked if we were sure we placed it for that location. He showed proof that we did so again they said they would work on it. My husband drove my son and I home to wait there because we couldn't waste any more of our day sitting in the car. When he went back the food was ready, once we opened it up at home they skimped us big time only gave us 2 tiny shriveled spicy chicken strips on one of the orders. Total rip off and complete waste of time! I go to the location in Paseo Nuevo often and have never seen such a dirty, disorganized, and poorly managed restaurant. Avoid it like the plague there's a reason it has such bad reviews. read more

Mattae was great! Customer service was on point! Couldn't have had a better experience at Panda Express all the guys were working hard to get that line down and customers there food! read more

Disappointing service and food. Ordered ahead with the app and when I picked up my food I had to repeat my name 5 times for her to go search before she finally found my order. Panda usually has great standards and you can go to any restaurant and have it taste the same. Not here. The only thing that tasted right was our spring rolls, all the meat we ordered tasted weird, even the orange chicken tasted strange and more like teriyaki. The chow mein was burnt and terrible. Will not be visiting this location again. read more

Yeah, they'll totally mop all around your feet with stinky mop water while you're eating.

Best Panda Express ever. Greeted by everyone when I arrived! Food was good and hot! Thank you!

The food is 5-star. I do miss the eggplant and tofu, and barb-b-que pork dishes being dropped from the menu.

Nathan is the worst employee ive come across. Did not make me feel welcome. Made it feel very rushed and uncomfortable.

THIS IS BY FAR THE WORST panda I've ever experienced. I love panda and this time when I order online they totally slandered my order. My chow Leon was an absolute JOKE. My egg rolls were cold .My order didn't contain any sweet and sour sauce for my ragoons. My Roomate didn't get ANY teriyaki on his TERIYAKI chicken. That's right plain bare chicken that was soggy and mushy. They also gave me white rice when there was no white rice ordered AT ALL. No soy sauce was added. Service was just awful. DO NOT GO read more

Always a good lunch quick walk to and from my job I like how opens at 10am I like to order either 1 side 2 entree or just a bowl to go and they serve Pepsi which I like read more

This is by far the most unreliable Panda restaurant that ever existed. Imagine walking in, eager to eat some delicious food you have been craving, and after waiting 20 mins in line they tell you they are out of their main ingredient because of miss communication. That's like walking into Apple and them not carrying the iPhone... Get it together Panda Goleta. For all you customers, to avoid disappointment, drive to the next closest Panda. -pissed off customer read more

I usually like to eat panda but from the right places and make sure to go at the right time. This place was ok but if its not busy the food is not that worm, and the workers don't put much food ether. read more

Terribly stingy people. I asked for half white half fried rice and it was like the guy took his time to make sure he didn't give too much. What ended up happening was he pretty much gave me about a third cup of each, not even enough to fill the spot. The Angus Steak I got had five small pieces of beef in it, and the orange chicken was bottom of the barrel and was soggy. The skin was even falling off the chicken because it was so soggy. Not to mention both sides were also equally less than you're supposed to get. Walking out that door with a plate that weighed half of what it was supposed to was incredibly upsetting. Paying over $11 for such small portions is a rip. Better off going elsewhere. read more

Every time I come here they literally have NOTHING. They really need to make the food when it's half way gone instead of making it when everything is gone. I left after they started filling my box with rice and chow mien since there was no orange or teriyaki chicken ready they said i would have to wait 5 minutes. read more

Served by a blonde white female with the dirtiest nails. It was so disgusting that I had to refuse her service and ask the older Asian lady to attend me. Im horrified by the idea that this woman could have served my lunch with her nails that looked like she had just came from putting an engine in a car. Makes wonder how clean the cook's hands are... read more

I never thought I'd be writing a review for a Panda Express, but it has sincerely become my go-to Asian restaurant that a college student could afford in SB. All Panda Expresses are the same but I like how I always get $1 off for taking the phone/online survey when ordering a paw plate. $5.49 for a 3 item plate with non-premium entrees. Not too bad... Food for two meals. read more

I watched as the Styrofoam containers were put in plastic bags so patrons could carry their lunch from the counter to a table 8, 10, 12 feet away. 10 minutes later, after the meal, the bags were thrown in the trash. Really? Maybe switch to paper bags if you can't ask the patrons to do without. In this day and age please change your bad habits. read more

My girlfriend and i both love coming in here to get some grub, and are always greeted with a friendly, and professional manner. not only that but the employee's always seem happy, and have always delivered excellent customer service....and i would know i teach it. :) special shout out to Daniel for delivering this excellent customer service tonight! read more

Very slow service- one person running the food service and cashiering. Four other employees- two actually working, two at break at same time. Evidently no active management. read more

I am not a customer, but my son is a regular customer. He called me yesterday and was very upset. He had gone in to pick up his lunch and had waited for some time for his food. There were only 4+ people ahead of him. When he walked up to pay, the cashier walked off to fill someone else's order. After waiting a while longer, my son left his food on the counter and walked out. This IS NOT good customer service. I understand that places are trying to work through new ways of waiting on customers (mobile orders, etc.) but IT IS NOT GOOD SERVICE TO WALK AWAY FROM SOMEONE TRYING TO PAY FOR THE THEIR FOOD , after waiting for some time when there are not a number of people waiting in line. VERY POOR SERVICE INDEED. read more

They were running low on sides so I asked if I could substitute an entree. The guy said it was ok and we proceeded down the line. All of a sudden the manager came walking over looking like she wanted to scarfle down my plate as she rudely tells me that I cant have the food thats on my plate. Acting like I'm committing a felony for wanting to substitute food. It's not my fault they had 4 entrees and 1 side out an hour and a half before closing. After arguing with her about it, she agrees to give me my food but it's going to cost extra. I was publicly embarrassed and I decided that it was best just to leave. read more

Love the teriyaki chicken with brown rice after a workout. 36g of protein in the chicken, but skip the high calorie sauce.

The staff is awesome and the manager Noah is always friendly and welcoming. I can't go wrong choosing to eat their.

Came here at 1120 , an hour and a half after they opened and they only had 3 dishes ready. They walked around leisurely while there were customers waiting, not even taking the time to acknowledge anybody. Waited an additional 20 mins to get my food . Absolute worst service ever read more

Months later and things still have not improved. I have to change my order because two items are completely empty.

Many times I ordered a bowl with one entry. But what I got was a bowl full of white rice but very little entry. This is my firsthand experience. I had the similar review on another Panda Express, just because I had the same experience there. I will not choose these places any more. read more

I go there for lunch sometimes and the service is always great ! They are quick to get the line down and the cashiers are always friendly !

I'm a huge fan of Panda Express but lately I have seen that the service and food is not how it used to be. I came in and usually I'm greeted but not today, I waited there for a good 5 minutes until I was asked what I wanted, I ordered chow mein hoping they would ask if I wanted to wait for a fresh batch because the large bowl was basically empty. I was wrong, they scooped up what was left in the bowl, which was all lettuce and onion and no noodles at all, dumped them on my plate and proceeded, the lady was rude and not friendly at all. None of the staff was prepared they had no steamed rice and everything was cold. Totally regretting my purchase. I know for a fact that Panda Express can do so much better. read more

They say they close at 10 but by 9 they only have chow mien, rice and deep fried leftovers.

I rarely feel welcome, and when I do I hesitate going back due to feeling rushed and unwanted for business

Im a long time fan of Panda!! Panda is always a popular choice for fast tasty Chinese food. My wife and I got a two, 3 entrees and the servings were quite meager. I understand that businesses need to make profit, but the new plastic containers (black bottom and clear top) reduce the volume of the container by like 25%. If they are to serve less portions then we should pay less. Not fair, they go back to regular or alternative containers!!! Im cooking my own chinese food now, haha read more