I love panda but this location is a little bit inconsistent on their flavoring/texture. CHOWMEIN : The flavoring is there. Chowmein is warm. RATE : (5/5) FRIED RICE : It's bland today. No flavor at all. I can't taste the fried eggs too. The rice a little cold. The rice taste slightly under cook, it's more on the powdery side. RATE : (1/5) BEIJING BEEF : Today their beijing beef was on point. Sweet, tangy, crispy, hot and a little kick of pepper. RATE : (5/5) HONEY SESAME CHICKEN BREAST : Today, the sesame chicken breast is powdery and soggy. The flavoring is there; sweet and a hint of citrus. The portion was warm. RATE : (2/5) DRIVE-TRU : Usually, this location is always busy and pack. But, today was slow so they got my food out pretty quick. read more

Panda Express - PLATE : Half/Half, Beijing Beef, Honey Sesame Chicken Breast ($10.40) - Chinese Near Me - Hanford, California

West Lacey location. Pretty average fast food. The menu is great, the freshness is normally good, but often it appears they staffed the shift when I show up with trainees. Spices may be off quantities of heat vary from other times, doneness of dish may be too much or to little, etc. Restaurant is normally clean and service is normally good. Although I realize the drive through is convenient, I have learned that to get a better chance at a good meal, to go in and look at the food prior to ordering. I do prefer the east Lacey location. read more

I love their eggplant tofu, but not all locations carry it. The Fresno locations do. I was a bit disappointed I came here and they didn't have it on the menu, but found something else to eat instead! Not a fan of this location, people were nice, but parking lot was goofy, crowded , and not that easy to navigate read more

Good portions if you're not a big back. Really pleasant staff and overall the better location compared to the one down by Costco.

Very rude staff, I asked for a larger portion since they barely gave me anything and the manager came over and said "that looks good". Food was alright but pretty cold. read more

Went through the drive thru right now and they forgot half of my order. Tried to call them and of course they don't answer their phone. read more

Panda Express - Chinese Near Me - Hanford, California

See all

Have been her before the food is ok However the service is horrible. Tried the drive through today high mistake. It was busy however being ignored was not cool sat at the in intercom watched the cars ahead of me getting their food I never received service I spoke up said hello 3 times nothing. I eventually just left. Usually even when busy someone speaks up says sorry for they wait can you please hold anything to acknowledge you are there. As I drove up the person closed the window and then got the order for the person behind me. Never going to this location again. This was at 305pm so not a weird time of day. read more

Everything was going well until we pulled up to the first window. Don't get me wrong people there were respectful. It took a while to attend us. The food was not cooked right. The orange chicken was way too sweet. The teriyaki chicken was not cut right and was generally disgusting. It tasted mostly raw. The chow mein was also not cooked right. I don't even think they put effort into this. The food barely had any flavor and the chow mein honestly smelled. read more

This made me so mad LOL 12+ pieces of BROCCOLI and 0.5 a piece of beef Guess I should've stuck with the orange chicken read more

Panda Express - BROCCOLI beef and White Rice - Chinese Near Me - Hanford, California

Slow service, bad customer service, the only one that gives a care is the white girl that works there. The rest just want to bs and chit chat while you wait in line. Just go the extra mile to go to the other location by Costco. I was in and out in 3-4 minutes. read more

Drive Thru portions are always lame. I can't believe I paid full price for this. Do better, you should be embarrassed. read more

Panda Express - Chow Mein and Broccoli Beef Bowl - Chinese Near Me - Hanford, California

Ugh why after I finished my food.. do I find this hair ?? My hair is not black nor thin like that. read more

Panda Express - Hair. - Chinese Near Me - Hanford, California

See all

This Panda Express never lets me down. I have eaten here hundreds of times, sometimes even twice weekly. My food is always hot, fresh, and delicious. The employees are always on point. This location is crazy busy always and they stay hustling. Right now during Covid, they are setting the bar higher for expectations. While other places are really fumbling and struggling through Covid, Hanford Panda Express is always like - I GOT YOU - food will be ready in 8 minutes. Yeah sometimes they are out of stuff, very rarely. But I'm not surprised at all with the volume of sales this location does and with the recent uptick in orders due to COVID. Some people need to realize that every time the manager orders food they are GUESSING at what they need based on the previous years sales. COVID has destroyed any scale they have for that method. Give them a break. They are killing it in overall!! read more

Horrible customer service. Ed the supervisor or general manager was extremely rude. After looking at the past reviews I see that this behavior is habitual. Ended up just going to the other location down the road and had a great experience. read more

If I didn't have to give them one star in order to post this they wouldn't even get that I don't know what has been going on with panda express it used to be my favorite place to eat And now I will never eat there again not only was my food extremely dry but it is completely obvious by looking at my chicken that they are now using probably the cheapest chicken they can get I don't know but on top of my food being disgusting the manager was rude and told me there was nothing wrong with my food and that they don't give refunds they can give me a gift card I will never eat there again what would I be doing with a gift card I'm beyond disgusted with our service on the food and so sad read more

Panda Express - My dry chow mein and disgusting dry cheap chicken - Chinese Near Me - Hanford, California

This place did a great job with their customer service. And it being a night time they did not succumb to fatigue. With the food it was a little bit of a disappointment unfortunately. Although they workers seemed to be working hard they did not do well on the chow mein. The sesame chicken and the orange chicken were great. But as we know, it is the chow main and rice that usually takes the majority of the portions. Now with COVID cleanliness to mitigate the spread they did great. The workers wear gloves and masks 100 percent of the time and manage a 6 ft distance between customers. But it is the food that counts and it could be better. read more

The building is new and the staff I dealt with was nice. My only issue is they messed up the order. I understand why. They are incredibly busy filling the drive-thru orders and are in a hurry. I felt rushed to order and it's loud in there. It's kind of the perfect environment for orders to be messed up. They just need to slow down a bit over there. You can have the newest building and the nicest staff, but at the end of the day, you gotta get the basics right. read more

Panda Express - 2 entree plate with sides. - Chinese Near Me - Hanford, California

Today I have to give it a one star. The lady gave me the wrong price when I was ordering. So when I got to the window, she had raised it up to five dollars extra. I didn't agree with the price so I try to change my order. Then she comes and tells me that she cannot alter the order at the window. This was all your guys's fault not mine. Unfortunately I did not have panda. read more

i'm new to California and back home in Georgia I like Panda Express. Here the service is awful. I said that I was not going to go back, but I decided to give them one more try and tonight the service was good but there was a ROACH crawling on the counter at checkout. so needless to say, I will not ever be going back there again. Thank you. read more

I went to hanford's Panda Express and I found the food to be delicious Sebastian and Lupe were my servers I ordered compound chicken and orange chicken and they were delicious everybody recommend this for everybody read more

Panda Express - Panda Express line.awesome food. - Chinese Near Me - Hanford, California

See all

Save your time, money, and gas. DO NOT go to this specific place. The employees do not deserve the job because of their attitude and how they treat their customers. read more

The Orange Chicken here holds a special-spot in everyones heart. First you pierce through this shell of crunchy breading coated in addictive sweet sauce, then you start digging through firm but tender white-meat. The fried-rice or Chow Mein are perfect pairing options that sponge-up sauce for a nice dry-moist balance. Each side is sprinkled liberally with assorted veggies that make you feel better about the nutrient-profile of the dish and provide a diversity of flavor, color and texture that ties it all together. You will never be left hungry if you order that double-entree plate.(Yup, the Orange-Chicken is good enough to order it X2) Go here if you are looking for reliable Fast-Chinese-Food that continues to be a place that no one opposes going-to in my family! read more

Regrettably came back only because it was a fundraiser for my child's school. Except it wasn't. The lady at the window said that location isn't participating in it. Really? Because this location was the only one with the address on it as the sole participant. Then they screwed up the order, told me it'd be a 3 minute wait, and 30 minutes later, I finally got my cold food. This location is disgusting and the people working there are incompetent. That's really saying something when all you have to do is scoop food out of a pan and you can't even do that right. I wonder if them denying the fundraiser is an illegal way of false advertising. It was promoted on flyers but they didn't do it. I went there for nothing and now I won't even try again regardless if it's an alleged fundraiser or not. I'll definitely be telling the school not to do fundraisers through them anymore. What a disgrace. read more

So my wife was craving Panda and decided to stop by for dinner. So they are out of the following: Coke Chow mein Teriyaki sauce Chili sauce and a few more we don't recall but either way truly bad! I can understand 1 or may e 2 items but come on really.. not good business. 09/25 My wife still had the craving we went and ordered today and now we are waiting 7mins for 1 entree item and 9 mins for the 2nd. Item. Just crazy. I'm sure glad I hate Panda Express!! read more

What's up with Panda Express? My last two visits was not very pleasant. Both visits was via the drive through. Both times they were less than cordial at the window and they didn't get my order correct. The first time I ordered mushroom chicken and was given orange chicken. The second time I ordered a large Diet Coke and was given a small coke. The mistake was not discovered until I arrived home. I was tired and really did not want to go back and have the order corrected. Yes, it's on me for not going back and make them correct the mistake but I won't be going back for a while. Make sure you triple check your order before you leave the window read more

Rude staff and uncooked food. Always a wait for most food items. Forget to bring food out once the food is actually ready

Bad customer service placed a mobile order and when went to get order they gave it to someone else

Panda has just been going downhill over the years. Girlfriend brought some for lunch and the quality has gone down from the past. To make it worse, the beef and broccoli was cold. read more

Bad service all around tonight. After work, spent $40 on family dinner. Not even a thank you. They had me park and wait for an item in the order for about 10 minutes...not too bad right?, got home and my husband's food was not there!! So grabbed the receipt and had to head back ACROSS TOWN, went in and told the girl behind the counter that they forgot my large black pepper steak. She scooped it into the container, handed it to me. Not even a "sorry about that". My food sitting at home is now cold. Yay. At least my husband will eat a warm meal. Bad customer service. read more

Every employee was scattered no sense of order and no management very sloppy customer service. Multiple Team Members not doing anything and just standing around. read more

So riddle me this Panda Express in Hanford. I can't be in your store to wait for my online order without a mask, but your employees can walk out numerous times taking food to cars, touching the same door everyone else is touch and then go back to serving food without changing your gloves the whole time!?!? Yep that make sense ‍ . (Observed while sitting in my car 30 min past pick up time) read more

I've been to this location about 3 times now. I've eaten inside twice and drive-thru once. The inside has always been clean and never really a long wait which is nice and also the employees have always been friendly. The food is usually spot on from other locations I've been to. The last time I went though, everything was completely off! I came during lunch hour and ordered the Chow Mien and Beijing Beef which is my go to. I love the Beijing Beef because I love the nice little crunch in the beef. When i got it home to eat my meal, the Chow Mien had no flavor and my Beijing Beef was all mushy. It was really gross! I feel like for rush hour everything should of tasted fresh, not like its been sitting out all day. I got there at noon so maybe they were serving the leftovers from the night before? I also decided to try their new General Tso's Chicken, it was not good! Way too sweet and I only got 2 pieces of chicken in it and the rest was vegetables. The sauce was just way to over powering! read more

Panda Express - Chinese Near Me - Hanford, California

I ordered a bowl with half and half. The server's name is Cereena J. This i what i got today... only with 5 sesame chickens.... they're so cheap!!!!!! Waisting of money.. well not coming back here!!!! read more

Panda Express - Chinese Near Me - Hanford, California

We just moved to Hanford . First time in Hanford Panda Express . This happens !!!!! A worm in my meal so gross read more

Panda Express - Chinese Near Me - Hanford, California

See all

Horrible place my chow mein was all dried out like they didn't even cook it highly don't recommend anyone to go there read more

Panda Express - This is exactly how I got my food the chow mein was all dried out seemed like they just through the noodles uncooked onto my plate - Chinese Near Me - Hanford, California

Very good service. Reyna Z was my server she was very nice and got the order perfect

I cannot fault Panda Express, every location I have been to has been consistently good and always has the same great food and service. This location is no exception. This location seems to be quieter than most, so there is usually little to no line! read more

I went there today and ordered some chow main and chicken something and it was horrible there was hardly in noodle and the chicken was soggy and a funny orange color and no it wasn't orange chicken. It was just horrible the food was so bland read more

Panda Express - Chow Mein - Chinese Near Me - Hanford, California

See all

My visit there tonight was the second time where my order was messed up. The first time I ordered walnut shrimp without the walnuts because my fiance is allergic to them. We were told it could be done and that it would be a little bit of a wait. Well the girl who took our order got off work and neglected to tell anyone else so when we got our food there was walnuts in it. Now tonight that same girl helped us through the drive through and we were told it would be a 7 minute wait and if we could drive around to the front where they would bring it out to us. After waiting 15 minutes I walk inside to figure out what is going on. When they go and get my food is was just sitting by the drive through window. I wasn't the only one waiting either. The car in front of me decided to go inside after me and she cancelled her order which is what I should've done as well. Safe to say I won't be going to this location anymore. The one by Costco is much better with far superior service. This location didn't even offer me a free drink or give me the fortune cookies that come with my meal. read more

We normally love the service at Panda Express as well as the food, but my family and I went through the drive thru on a day that a young girl named "Joleen" was working the window and we went home VERY dissatisfied. She was trying to rush us through and when I asked for sweet and sour she gave us a stare, grabbed a few packets, and slammed them into my hand!!! When we got home we realized she didn't even put soy sauce in the bag. What a brat! This is what happens when kids straight out of high school aren't properly trained on how to treat their customers. It's not like Panda is cheap food... this girl should be appreciative of every single customer they get- especially during these tough times. Maybe Joleen should stay away from the drive thru (and people) and maybe be put in the stock room opening inventory. read more