I feel like every Panda Express has gone down hill. The food seems soggy, old/dried out at times, cold, and just...yuck. Service also seems to have disappeared with their good food. Not sure if it was lost during Covid or what? Just hasn't found its way back yet ‍. Maybe one day. Usually it's fairly noisy with all the woke cooking up food, people blabbin, and orders being taken. So, if you don't like too much chatter and noise, keep your booty at home, or just stick to the drive thru. You're welcome. read more

I love the food, but what idiot thought it was a good idea to use AI to handle drive through orders in Texas. Seriously, I don't want to go back because it is so frustrating to order now! read more

The place is dirty No table to sit because all are dirty Food on the floor Trash cans are full of Trash read more

Panda Express - Chinese Near Me - Kyle, Texas

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I've been here several times and each time I get greeted with terrible and nasty attitude. Lisbeth was extremely passive aggressive and had nasty attitude and talked to me as if i didn't know how to order a simple bowl and the cashier Rob with the huge duck lips didn't speak and just gave me my total flat out. Overheard one of the managers scold a young lady while it was busy and it was disheartening to witness. Place was clean but it seems they'd rather keep the place clean than attend people with a welcoming attitude. Needs better customer service and better management, from now on will be going to the location in Buda. Would rate 0 stars if I could. read more

The drive thru lady was giving my gf a hard time and then made the wrong food thankfully the manager Marisol fixed it up and changed up our experience there!! read more

Sometimes when I have a spare half hour to sit in line behind three cars I come here. Sure, the rice is scorched and they get the order wrong half the time, but that half hour of meditation waiting to just order is worth the wait. It's Zen like in keeping with their Asian theme. Thanks Panda for the enlightenment . read more

They don't know how to acknowledge or apologize for their mistake. They forgot to put a part of ordered items in my bag, and when I returned 40 minutes later as soon as I noticed it, they simply handed me the missing "cold" item with no bag. Of course, no "sorry" at all. read more

This was my first time visiting this location. The service was good. I appreciated that. The noodles had no flavor at all. The orange chicken (hence the word "chicken") tasted mushy. I didn't see any chicken, I only saw batter. The shrimp didn't taste like shrimp. It's difficult to describe. I'm sorry, but I won't be going back. At least not to the Kyle location. read more

Since we are new to the area, we have never been so close to a Panda Express. I decide to go after work before the dinner rush out. At 4pm it took a long time thru the drive thru and there was only two cars in front of me. They were out of chow me in, and the food wasn't hot. My beef and broccoli was majority broccoli. I was most disappointed in the temperature of food. I most likely won't return to this Panda Express in particular. read more

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Dang bro this young chick Liz had me waiting for 10 mins for Beijing beef while ppl were getting it and going they need to change the management. Then they forgot to put my raggons in my bag. Because they had me waiting so long they forgot themselves. Half a star if I could . Poor service as heck I tell you what being charged for food I didn't receive ps Edson you could've put my 1.80 of ragoons back on my card bro. I thought I paid cash . I usually do everywhere I go but you can always return the small deposit read more

Ordered online for delivery received DISGUSTINGLY OLD WILTED broccoli and no beef don't bother calling because they don't answer the phone disputing charges as we speak read more

Went through the drive through today and my plate with Beijing beef and broccoli only had little to no beef . Nothing but broccoli and my premium shrimp . I had only 6-7 but they hooked it up with broccoli. Last time I'd go through the drive through . They tend to skimp ya read more

The automated order taking through the drive-through was a mess. Drive-through is about one customer every 10 minutes anytime a day. I hope they can solve this soon. I have never had these issues at other any other Panda Express. read more

It takes so long. All they need to do is scoop, scoop, next. But they can't it took 25 minutes just for 2 cub meals! . chick fil a serviced 22 cars before we got to the window. read more

Running errands last night but hobby and I didn't want traditional fast food so we decided to try Panda Express. We have seen this restaurant in other cities but never tried it. We decided to share the large plate that included 1 side and 3 entree's. We had super greens as the side, which were pretty bland and needed seasoning. We had Teriyaki Chicken, Black pepper Angus Steak, and Wok Seared Steak and Shrimp. They were all tasty and had different flavors that worked well together. It took 5-10 minutes to be served as we stood and waited to be acknowledged. And when we got our food, it was incorrect and I had to take it back in to get it corrected, but those were the only negatives that we had. We are still looking for a good Chinese restaurant so we will be back. read more

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It's the fact that I ordered beef and broccoli on favor and they gave me 4 pieces of beef and 8 pieces of broccoli. ATP call it broccoli with a side of beef not beef and broccoli because you're ripping off customers with the false advertisement. read more

Panda Express - Broccoli with 4 pieces of beef. - Chinese Near Me - Kyle, Texas

The food was delicious and nice and hot. My order was correct and the drive thru line only took 5 minutes. Would go back again

I saw the drive thru had a line but I had to wait for someone I was meeting so I went inside. there was only one person that was already being helped so I stood at the front of the line and waited. no one said a thing. 2 people filling orders, 2 cooks on the grills. 1 at the drive thru window, 2 out in the floor cleaning... no one person said anything like that"someone will be right with you" I watch one girl 3 feet in front of me fill 6 containers of white rice. I just watched her waiting to see if she'd even acknowledge me. nothing, finally a black shirt came over stepped right between the 2 filling order and said something to them. i finally asked if anyone was gonna help me? he seamed annoyed at me that I had an attitude for not being helped. didn't apologize , didn't offer a drink or side for the inconvenience.. just terrible customer service, terrible management read more

Waited 35 min in the drive thru. I called because we were trapped and just wanted to leave. I asked if there was an issue since we hadn't moved in such a long time. The lady said she would check on it and just hung up? Food was fine.... read more

So, i ordered a large drink, because I love the mango passion fruit tea. I ask if they have any sweetener, to which she tells me what they bave is out, so no. Then, I go to fill my cup,no mango tea. I figure, fine, I'll drink sweet tea, no sweet tea. I ask if they have tea behind the counter, no. So, now I'm waiting 5 mjnutes for sweet tea. I'd eat my food, but the only visible forks were lying on the counter by the drink machine, rather than the holder. I found some chopsticks and tried my honey walnut shrimp, which is no crispy & obviously was sitting for a bit. I just thought i'd get some fuze ice tea, until the sweet tea is done, it's out too. I would usually give a restaurant slack, because covid, but they had 2 women washing windows, erc. And there are no customers at the counter to serve. The sweet tea finished, it is not sweet. If I could give a zero, I'd give a zero. Not 1 item I had was enjoyable. read more

Panda Express - the inside of a restaurant - Chinese Near Me - Kyle, Texas

Please! I have to say that every time we eat at this place we get stomach aches or strong diarrhea caused by the oil they have been using. 2 Doctors and a nutritionist are in our family and they have proved to us scientifically this food acts on our body. VERY UNHEALTHY FOOD read more

I normally like every place I eat but this Panda Express definitely fell short of my expectations. To start, the tables and seats inside were dirty, sticky and needed to be cleaned. The bathroom was downright disgusting. It smelled of human waste and was visibly dirty. I ordered a three entree plate. The Honey Chicken tasted great but they only gave me three pieces. The Teriyaki Chicken was grilled chicken pieces with no teriyaki sauce that I could detect. I did not like it. My third selection I did not even eat as we got up and left before we finished. The drink area had unsweetened ice tea but there was no sugar or artificial sweeteners near the tea or on any of the tables. Needless to say I could not recommend this Panda Express and would not go back. read more

I'm having a difficult time reconciling all of the negative reviews with what I experienced on my visit. The place was very busy, both inside and drive thru. Staff was pleasant and efficient. Everyone that I saw was hustling to keep up with the flow. Food was tasty and fresh. Amount of food served was more than adequate, especially for the reasonable price. Place was clean, especially considering the constant flow of customers in the dining room. read more

Portions have gotten smaller. They shrunk the styrofoam plates down. They did not give plastic forks or napkins even after explicitly asking for them as I was staying in a hotel and do not have utensils. Would not go back. read more

Drive through service on 07/29 at 4:55pm was excellent. The food served is great. I had a great experience and this is my first time coming here. read more

This new automated thing in the drive-through is awful. It takes longer and is so impersonal. I hate going here now.

Their drive thru team will have you eating your steering wheel. The slowest group of people I've ever seen. Worse than post office workers. Any day of the week, any hour, AT LEAST 15 mins to get through. read more

They are only getting one star because I can't give them any less. This location completely messed up our order. One plate was only Orange chicken with fried rice. Which as you can see from the receipt only one Orange chicken should be there with 2 other options that dont even resemble the other two options. The second plate should have had lo mein obviously none is there as you can see fried rice is there and the meat options are clearly not there either Kung Pao Chicken and Pepper Steak. Extremely disappointed. I'm pretty sure we even paid an up-charge for one of the steak options we never received. read more

Panda Express - Chinese Near Me - Kyle, Texas

Is my face laughable? I walk in to order my Thursday specialty (i get this every Thursday night after a long day of work, i work for a big company and love to end my day with a hot plate of Panda Express). I walk in and employees are laughing at me, making me feel damaged on the inside. I don't want to feel judged. And then i have to build up the courage to order my large entrèe without trying to want to break down infront of everyone. I ordered multiple things on my plate and the employees chuckled. It's like everytime i ordered more food they looked at my body and with smirks on their faces!! This is 2022!!!!!!??? CMON! going to new location. read more

Panda Express - This is my order next time I order dont laugh in my face - Chinese Near Me - Kyle, Texas

Don't go use the drive-through if you are in a hurry. I only had a bowl and waited 10 mins. I'm not sure if it was lack of staff, if the staff is a bunch of 18 yr olds or just incompetence. But I am highly annoyed. read more

Panda Express - Chinese Near Me - Kyle, Texas

Went in to order, the lady behind the counter was cleaning the food counter and wiping in between the bowls with a rag, good job right? Nope, she wiped alll around the various meats that were on the counter, then she grabbed the spoon and put those meats back in to the bowls they came out of. That was gross! I said he'll naw, and walked my ass right out. I was hungry but damn. That is NOT okay! read more

I hope you all take sanitation more seriously in the future. Went inside because the drive-thru was very busy and the line inside only had one person in it. I witnessed the cashier wipe her lips and then start making someone's plate without gloves on and she didn't use any sanitizer. I left immediately and will not be returning. read more

This was buried in my food. Very gross. They also didn't divide half rice half noodles when I told them too. Horrible panda. Orange chicken was dry and no sauce. This is ridiculous for almost 60 bucks spent. read more

Panda Express - Chinese Near Me - Kyle, Texas

I rarely leave comments, but this has gotten to be a repetitively frustrating experience. Most of my family is vegan so when we eat out (which is rare) this is one of the EXTREMELY few local restaurants in which we can find food that meets all of the dietary needs in our household. 5 out of the last 5 times (bc everyone deserves benefit of the doubt) we have had to wait up to 15 mins to get Beyond Orange Chicken and we usually have to wait for Leafy Greens although some days they are completely out of them. Again, because of the limited choices we don't eat out in town very much. It would be nice if we could have just ONE positive experience with this "fast food" establishment. As an aside: the kids who work there are always super sweet. I almost feel sorry for them as the poor management of resources is not their fault. read more

All i wanted was crab ragoons and all of them looked like this no filling but i guess that what i get for trying to cheat on my diet so thank you ? read more

Panda Express - Crab ragoon no filling just the wrap - Chinese Near Me - Kyle, Texas

I ordered a plate and I only received one entree Im disappointed,I'm going to buda location from now on read more

Panda Express - Chinese Near Me - Kyle, Texas

Lonnie review. Go there often. Always consistent the only issue they need to prepare more food so I can get it but would recommend for sure

As a former Panda Express employee this one is so... sad. The food is gross. The customer service horrible. Overall I'm going to either get off and teach them how to cook every dish or make the drive to another Panda Express. There's no way you can mess up orange chicken and this location did. Not only that my fried rice had extremely uncooked egg pieces. read more

Not what I expected at all. Completely disappointed with what I received!! I ordered a plate of Sizzling Shrimp and received less shrimp than what comes in a bowl. I've been waiting for some spicy shrimp to come out at this place and it finally arrives to be completely let down. It's almost as if the shrimp was running low and instead making more they tried to make what they had stretch. read more

Fast Fresh Friendly, for meal on-the-go and in a rush, variety of options, generous portions. tasty & colorful, enticing, plenty for next day meal. Thank you for accurate & efficient ordering & delivery from website. read more