Wait time is about 20 mins in the drive thru. Unacceptable especially now I am late to work! Plus the manager is rude, hung up on me when she said I did. She said I should have gone inside. It doesn't matter if I go in or drive thru, the service should be fast. Will not go again, ever! read more

Went here tonight and waited over 30 minutes for their orange chicken. The manger well I believe she is the manager is extremely rude has no customer service skills whatsoever. I would give it -1 star if I could, they need to get it together at this panda. read more

The drive thru was six cars deep so we decided to go in to order, felt like I had to repeat my order five times as staff was busy doing other things and talking to other staff during my ordering. Got home to see no teriyaki sauce, one sweet and sour (for two large meals) the broccoli was so hard I couldn't eat it, close to being raw which is definitely not what I had in mind. Chicken teriyaki could have been good with some actual sauce to put on it, first time at this location and was pretty unsatisfied. Not sure if we'll go back. Disappointed due to hearing good things about their food. read more

This visit was about standard for Panda Express. The food was not especially fresh, but the orange chicken was tangy enough to distract me from wondering how long it and the chow mein had been sitting under the heat lamps. The mushroom chicken seemed less-aged compared to the other items. The girl working the drive-thru handed the food to me and walked away before I had the chance to request chop sticks. It wasn't too long before she opened the window to see why I had not driven off. read more

On Saturday 07/29/2017 I decided today was Orange Chicken DAY. I didn't want the lunch line, so I went earlier. One family was there who already had their meals. There are two handicapped parking spots in front. Wheelchairs do have room inside to navigate this restaurant. I received a third entree, as per the terms of my coupon, as that would be my lunch portion. Dinner would be most of the Orange Chicken & Fried Rice which I paid in full for. Just didn't feel like cooking today as reheating was my solution. These items reheat great in the microwave. From the reviews, it appear many of us like the Orange Chicken and I can't find fault with that! read more

We went there to get some food at 8:58pm and the time on the door said 9:30, here said 9:30 and the website said 10pm. We are both throughly upset that the employees decided to close early... what possessed them to close early. If it was any other place like Taco Bell, action would be taken and employees would be held accountable. read more

I just came in with my brother and sister in law and my service was terrible. The servers did not work together. The drive thru people were in the way of the people helping us. As a group we were helped separately. Our main dish was handled poorly. One person did the rice for one and then continued on with the meats. Same thing happened to my brothers wife. When it was turn I asked for teriyaki chicken the girl working drive thru tried to move the person who was helping me to take the last of the Teriyaki Chicken and he asked me if I wanted to wait and I said no I've already been waiting. There is no team effort at this location read more

Orange chicken is always hot and fresh here. Kids love this place but it is always packed. But they always say they don't mind waiting to get best orange chicken. read more

When a business opens at 11am I expect food to be ready to order. I've been to this place several times just as they open and they have literally NOTHING ready. Why on earth wouldn't the rude staff start cooking 30 minutes prior to opening the door? I watched 8 people walk out before I decided to leave as we'll. The staff never so much as said "hello" to any one of the 15 people waiting for food to be cooked. VERY RUDE AND VERY BAD BUISINESS. read more

Panda Express - Stood in line for 20 minutes and still NO FOOD. At least they were rude about it. - Chinese Near Me - Maricopa, Arizona

If I could give it 0 stars I would. I ordered a kids meal and a plate. They took 30 minutes to give it to me. Then to top it off they slapped a few noodles in the kids meal. read more

Eck. Came in at 12:30pm and they were out of the dish I wanted and those that they had were old. The rice was crunchy in my teeth cuz it was old. Employees were very helpful and fast though. read more

I ate there on 2/10/12 and got food poisoning,second time that I got poisoned at this establishment. I won't risk it again.

Horrible experience using the app to order online at this location last night. My food was scheduled to be ready at 6:50 pm. I arrived at Panda Express at about 6:53. The girl at the cash register was extremely unhelpful and basically just ignored me while I stood and waited for almost 20 minutes for my order to be ready, despite attempts to ask her how much longer it would be. For some reason they prepared food orders for people who walked into the restaurant after me, before they had mine ready. It would have been faster for me to stand in line and order like normal. What is the point of ordering on the app if it just ends up taking longer than if I had just walked in and ordered. Very unimpressed with the girl they had on the cash register last night. read more

Panda Express in Maricopa is alot better than in Casa Grande. Love it!!!

I have been to this place only three times since I've lived in Maricopa three years ago. I love panda express but I cannot stand coming to this place. Once again today I was disappointed. So I decided to finally make a review. I don't know what her name is but she is the only Asian lady that works there, and she's the one that serves the food at least in the evening as far as I know. This lady is always shorting out your plate, we pay good money for this food at nine dollars a plate we should get a decent amount of food but this lady always shorts you out it is ridiculous, I asked her today that she needed to give me more orange chicken because it barely even filled to the top and she asked if I was going to pay for it. I said no I told her that she did not give me enough, she went back grabbed one piece of chicken and put it into my plate. 1 PIECE. This lady needs to not work here anymore these customers will continue to write bad reviews and I can only imagine how many customers have decided not to eat here. Panda Express you need to do something about this Asian lady. Retraining program or something. read more

Woo whee this place is expensive. For pre-made cheap Chinese food under a hot lamp my wife and I spent nearly $25! The food is ok but the prices are outrageous. read more

Panda with no soup? What kind of Chinese rest is that? No bueno. Atleast some wonton soup. Asian lady said " we don't even have soup" that's crazy. Oh well read more

Horrible customer service from everyone working there! The food is always burnt! I've been to this place at least 5 times hoping it would be better than the last. But same result every time. Never thought to leave a review until the lady was making my plate and some of the food fell out of the tray on to the dirty counter and she picked it up and put it back on my tray! But then gets an attitude with me because I asked her to make me a new one! read more

The lady in the window was sooo polite and sweet. I don't understand why this place has any bad reviews. I happened to go this morning around the time they opened and their service was prompt polite and professional. She was very sweet to my little in the back seat too. Definitely will be returning here. read more

Panda Express has definitely improved since the last time I reviewed (after having suffered through several disappointing meals). The lines are always short and I'm usually in and out in under 15 minutes. The staff is always patient while you decide what to order which is great because I can be indecisive! If your unsure of what to get you can ask for a small sample before you commit. I love getting the fried rice, orange chicken and teriyaki chicken, super delicious! To get more bang for your buck I recommend getting the family meal if your a large group instead of individual plates. read more

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Horrible experience! I went through their drive through tonight before closing and I was greeted with the most unpleasant and foul manner! As I pulled up to the drive through and stop at the speaker I hear a voice go,"I'm closing in 10 minutes so we don't have much left," even before I had said anything AND with NO greeting! I politely mention that's it's okay and proceed to order off what they do have. Every time I stop to think what else to order off what they do have I get an,"okay..? what else?" With full on attitude! I would then ask,"do you have this," and ask for a particular menu item and she'd just go,"mmhmmm..." Do not recommend! Working for retail myself I understand how difficult people can be but I was only being the most polite and understanding as ever and I would of loved to have that in return. read more

So me and my husband has been going to this location because we have no other choice for Panda's. Inside it has been awful everytime always one employee with a mile of long line and the employee always slow, while drive thru has 2 to 3 workers why?????? Why is the inside is any different with the numbers of employees???? so it is okay for us to wait 30 minutes or more for our food????? We have been to other Panda's and NEVER EVER had to wait so long and the employee are great and fast. Today 6-13-19 same as usual waited 30 mins with long line and 1 person taking order and he moved like there is no other customers but us. This is unacceptable because I blame it on the supervisor or manager that does not recognize customers service. The manger need to move in and assist the employees when you see the line is long and not just ignored it. Very unorganized and coordination due to lack of management ability to manage a business. I hope you will read this and make some changes. And the food my fried shrimp I ordered tasted like eating dried pork just disgusting. If can give you zero star I will because lots of things is wrong at this location. I hope you find this useful as to making any changes because if you don't care what feedback your customers provide to help you improve your business than we as customers do not care either. And reading the reviews it seems this is ongoing issues and you do nothing to fix it. I wish nobody goes there anymore. read more

Best place to eat in Maricopa if ur looking for a place to quickly go to or sit down an eat. Food is constantly made fresh. Kitchen is always clean. More are there employees rude. read more

I love the convenience of panda express and although we have not been happy at other panda expresses, everything we got here was delicious!

Overall pretty good location. I usually have to go inside cause the drive through is always busy, but speedy service inside. I always get orange chicken and friend rice, hot and fresh every time! read more

All I have to say about the Panda in Maricopa is this, check your bags because trust they have left half your order sitting on their counter. The noodles were hard and sticky the entrees cold and gelled. I cannot believe that every single time they leave half my order off...it is like they purposely do this. I am done with this restaurant...I will pick my food up in Chandler and warm it when I get home. CHECK YOUR BAGS!!!!!! read more

I've been to may fair share of Panda's and it's sad that our own is really hit and miss, I've had only a few times where I have my sauce I've requested on the side. They could take a bit more care of the location it seems. I still go there, but it is a tad on the bad side. service could use some work as well. The food,and prices are good, and that's why we keep going back. read more

We've came here a lot so my rate is an average on all of my visits here. Almost every single time we come, our order is either messed up or they forgot to give us something. As far as wait time goes, it always depends on how many customers are being served (about 5- 15 mins). Workers are friendly, never had a rude employee. read more

Been here 3 or 4 times, my brother and I can't go anywhere else for Panda Express because well, it's either this one or the one 25 miles away lol. The service is ok, but the portions are bad. They give you very little. Also some of the workers take their "leave at home" attitude and bring it to work. Sad... Anyway, the food is ok. So 2 stars. read more

This place never prepares the food before closing, super upsetting going out, craving something specific only to have them tell you they are out of it. Panda was the busiest place especially before closing.. why can't they anticipate this and prepare enough food? They closed at 10 we got there at 920pm! I understand you'd like to get home, close early.. but you should care about making the owner of the job in which your employed the most money you possibly can! Take pride in your job! read more

By far the best Panda Express I have ever had. The food was cooked perfectly and the chow mien actually tasted great and wasn't burnt! The drive thru line was very long so we went in and ordered and we were out in just two short minutes with our take out. We will be returning! read more

Ate there yesterday and was totally pleased with their service, quantity and quality of the food. The young lady that helped me (Kimberly) was friendly, courteous. One of the items I ordered was being cooked and she kept me informed. I do appreciate her service. read more

Wonderful people that give great and prompt service. The food was exceptional during this visit.

Food is okay but the service .... not impressed. I've been there several times. A couple times they ran out of the item I ordered, before I got to the window to pay (orange chicken). They directed me to sit in my car in front of the restaurant to wait while they made more orange chicken. One time I waited at least 20-30 minutes. The drive thru is a joke. As everyone else says, there's always a line of cars and it doesn't move very quickly. read more

My first impression, wow they are slammed. I need to be patient! Being patient paid off!! The staff here were so nice and working their butts off trying to get everyone taken care of. We got fresh food which was great for fast Chinese! Not only that but the sweet older lady there, was so sweet to my son! She gave us a ton of fortune cookies for him And coupons. We'll be back! read more

Moved to Copa about 2 months ago and have been to this Panda 3 or 4 times and every time it has been delicious, the service has been fast and the people have been kind. I have never been through the drive-thru so I can't comment on that but inside it's been great. read more

Food is was really good, customer service from a young lady vidi was amazing even after a needy customer such as my self, give this girl a raise she went above and beyond her job! read more

Good food using quality ingredients.. Menu gets rotated so there is usually something new to pick from...

Speedy service and great tasting food!

I arrived at Panda Express at 11:10am Sunday October 22nd. It says that the drive thru opens at 10 and the restaurant opens at 11. I went through the drive thru sat there for ten min and no one answered. So I went inside where I saw someone cooking the food. I knocked on the door the guy looked at me and turned around. I said you open at 11. After 5 min he finally opened the door and didn't even apologize. I asked what time he opened he laughed and said 11. Extremely disrespectful. I then saw three other employees walk up and start opening the register. It appeared they had just shown up! And again waiting inside where now there is a line behind me. No apologies, no explanation! I guess this is what customer service looks like for this Panda Express!! read more