Worst visit to Panda EVER. I usually enjoy Panda Express. Tonight, however was terrible. I ordered online. I got there about 5 minutes after my order was promised. I explained what I was there for and gave my first name. There was a bag behind the register I thought might be mine. The cashier went to the front to check on my order. She said it wasn't ready and they were working on it. I waited for a few minutes then she picked up a receipt and informed me rather curtly that my order was not promised until 5:30. We are in the middle of a remodel and as I was placing the order the contractor had a question,so I had my husband enter the credit card for me. I just assumed it was my mistake on.time and apologized. After 15 minutes, I decided I wanted something to drink while I was waiting and asked for a small soda(i tried to ask for one a minute before but she walked away as I approached) . As I was getting money ready she handed me a bag with two small containers, and said."Here you go" I had a bigger order than that and asked her if my other bag was coming. I opened the bag to see a name that DEFINITELY wasn't mine. I pointed out that it wasn't mine,and she asked my name. I told her. "What's your last name?" she asked. I told her again. She seemed a bit irritated. "What time did you order?" she was a bit rude on that one. She finally looked at the bag behind her. Lo and behold it was indeed my bag, with my name on the receipt! She did not offer an apology. She did comp the soda, but that was the LEAST she could do. I had to be out in Live oak by 6:30. I had one more stop to make, then run home so my husband could have his food. I barely had time to eat, and on top of everything, our food was cold. Waiting 25 minutes for an order that WASN'T MINE, a cashier who was very unfriendly, and then receiving my order that had been ready all along and very nearly being late for a very important obligation was not acceptable service. I will be following up with a phone call. read more

We ordered online 45 minutes prior to picking up our order, were given an order time and when we went to go pick up our order it was not ready by any means and they had not even cooked the veggies and began cooking them when we arrived. Not fun to wait when we thought ahead due to it being a late night with 4 kiddos 6 years old and under. read more

Really upset, I have been coming here since this spot opened, but tonight I was completely disappointed in this store. The customer service was absolutely horrible. The hostess/ cashier name natalie was rude and had too much attitude. I will not be coming back they are unfair and it was really bad. read more

This is a good place to eat if you are hungry, in this location they still serve food like in the old days , but be prepared to wait in line for a long time ... Talking about line , I wanted to avoid it, so I order online , I saw the message after I order , they said 5:58, I was like what ? It was 5:28 .. 30 minutes , no wait really ? At least that's what they said on their website .. . I got there like at 5:45, and I saw like 7 workers and a big line of people , I was like ok , I went to the online pick up line and I give the guy my name and he said my order wasn't ready , I saw that they are doing a good job with the customers there , and online orders but after 5:58 my order still wasn't ready , come on , even the people who was there after me was already leaving , so what's the point to order online I thought , and I kept waiting, but it was too long , so I was like if is not ready I'll just get refund and go somewhere else , so I ask again, a different girl talked to me and when she search on the online orders she saw mine sitting there for a long time , so I got my food , went home to find out that they mistake the food , one of the entrees I ask wasn't like the one I ask , and it was more vegetables then chicken, but since I wasn't that close anymore I couldn't go back ... but seriously ?? ... I mean ... food is good, but , make sure you get what you order , because it seems that they don't care, they just do whatever they think is their job and that's it ... read more

I have been to several Panda Express locations over the years. This location is respectfully accurate in what you should expect from a chain restaurant. read more

The best kinda, not really real Chinese food around. I always get the same thing. Chow mein with Beijing beef and some kind of delicious crispy citrus chicken. Definitely not the highest quality Chinese cuisine, but definitely fills you right up. read more

This is without doubt the cleanest, most friendly panda I've ever been to. The food was so good and fresh; not sitting for hours under the warmers like other places. I'll be back. read more

Fresh hot n amazing. I love panda. I always get the orange chicken and teriyaki chicken combo. Yummy. Egg rolls and rangoons kinda suck though. I will definitely be back despite the immediate sodium bloat lol read more

There was no food when we went to eat and hour before it closed, and the customer service was shitty because y'all employees just wanted to go home read more

This place has great food, and you can tell because it's always packed. I've liked pretty much every item that I've tried. Great place.

Good place to go. Even if there is a line of people, it moves very quickly! The employees are very quick and polite, and the food is excellent. It tastes good and is always hot. I love the sweet & sour soup! And the price is good. What more can I say?! Y'all need to check it out! read more

The servers are really kind. They are happy to help you with any questions you may have. Not to mention the food is always delicious! Whenever I have time I go to Panda because the food is great because it's fresh and yummy and so are the people! read more

I made an online order & when I came in at the time my order was ready they told me they didn't get my order & spent 10 minutes looking through the computer before they found my order, then ignored me while I tried to show my conformation code & the time my order was supposed to be ready. The entire line had passed before I got my food, they gave me nothing for waiting, & they tried to get me to pay again once I got my order when I had already paid online. Overall a bad experience with online ordering, took way longer than needed & had poor service. read more

Nothing really that stands out on a chain but for the area, the food is pretty decent compaired to others. The inside stays fairly clean, though sometime several table might be dirty. I have always received larger portions of food, maybe cause they think im hott, but i am pleased with more food. The food of course is loke crack to me, we all know it isnt healthy but damnit i cant get enough of it. And the service... well i think they think im hott so they are always nice to me lol. I will keep coming back as long as they dont invent a panda express rehab clinic for my addiction read more

The staff here are very friendly and the food was so good. Only four stars cuz of a long wait.

Went on a Friday night. Was pretty hungry. I ordered two bowls, one with chow mein and orange chicken, and one with chow mein and coconut shrimp. Both were pretty decent. Though the chow mein kind of tasted like cardboard. Overall it was an average Panda Express. Nothing too extraordinary. Food was ready to go and freshly warm. read more

Dirty floor, dirty food serving area and tired burnt out servers. Ive eaten at Panda Express all over the Sacramento, Roseville area and have never seen such a dirty place. We ate there last Saturday night, and my friend woke up sick Sunday morning, so the food he had was spoiled. read more

Came here with my boyfriend for our date night . Dinner and a movie. Tired after a long day of work, And not wanting to wait for chicken to thaw we decided to get some panda to bring home. He wanted orange chicken and they were out, which happens. No biggy. But then we pay for the food and wait for the orange chicken. After a few minutes they tell us our orders ready so we grab the bag and go home. Get home to find the orange chicken we waited on isnt in there. So i call them and they tell me they'll document me for a free plate next visit. I dont care about a free plate next visit. Were concerned with dinner tonight. They say we can go back and get his orange chicken but we live in yuba. Our foods already getting cold. Its definitely gonna be cold by the time we go to marysville and back again. So irritated i ask for a refund, they give me my refund and proceed to tell me the money will be on my card in 7 business days? Wth. Are you kidding me. We definitely wont be back. read more

I don't even know where to start, yesterday we decided to stop by Panda Express in Marysville for dinner and first thing that was so wrong and not to say it's an OSHA violation the lady helping me went to the cash register and was counting money with her gloves on and she does not change her gloves or anything after grabbing money and continues to work the line touching food etc... I had to tell her that she needed to change her gloves because she touched money. Like come on, I don't even work there and it's common sense! After, I told her that she needed to change her gloves you could tell she didn't like that and was treating me different. After getting our order we noticed that our order was completely wrong so I went back inside so they can fix it. To finish it up..once we got on the road my son noticed there was hair on the Beef & Broccoli. That ruined everyone's appetite! I've never had so many bad things happening at once at a restaurant/Fast food. Unfortunately, I will never go back to Panda Express. read more

We usually like Panda Express but this location is hit or miss. The food is fairly consistent but often not hot. We make large family feast orders so we need to call in or order online to avoid clearing out the buffet line. The phone is never answered so we were happy that the online option became available. But that only works half the time. Tonight was the third time in the past few months that we ended up choosing a different restaurant because we couldn't get through on the phone or online. (Like over half hour trying both) I get that they are busy and but it has definitely been frustrating enough that we won't keep trying. read more

I am usually very happy with this establishment, however I went in today and ordered their new Angus Steak dish which is delicious. This time though the replaced the asparagus in the dish with red pepper. Asparagus is one of the reasons you have to pay an extra dollar per serving. I was incredibly upset by the fact that the cook didn't know what he was doing and then just laughed at the mistake he made after I had ordered two servings. This definitely hurts my confidence in the restaurant. Might be giving more of my business to Dragon Inn down the street after this bad experience. Dragon Inn has always been a great place. read more

LOVE THIS PLACE !! Forgot my plate once and a worker came back to look for me to bring it to me ! Excellent Service!

Had some issues with food items being out. The servers up front worked hard to rectify it. They apologized for the delay. (It was the dinner rush) The food is always good. So if you like Panda some delays are palatable. read more

We ordered online and it came out of our bank accounts then we called the manager to be sure they received it before we drove there, she said she does not see the order so we can pay again. We said no took bank statements there she still try to fight it not to give us our food. Really?!?!?! What kind of management is this? Terrible. Never go there again. read more

Another screwed up order after many. These guys can't get anything right. I "CRINGE" when my wife suggests this restaurant. Teriyaki Chicken. It's in the name. How can you screw that up??? Teriyaki Chicken SHOULD COME with Teriyaki sauce you freaking idiots. It is really THAT simple. And WHY oh WHY do you keep forgetting to put sweet and sour sauce in the order when we order egg rolls even when we specifically ask for it. Worst run Panda Express we've ever encountered. If my wife wants to go here ever again, I'm going to McDonald's or 7-11 for nachos. read more

Really good food always busy when I am going in there . So many items to choose from . Sometimes I have to wait to get what I want .

This place is so good. Orange chicken is delish. Honey sesame chicken is yummy. Cream cheese rangoons are a nice after lunch treat.

The staff are always friendly and if there are items which are low, they ask you if you are willing to wait for that item. Since the item I wanted was almost out the server asked if wouldn't mind waiting about 5 minutes to prepare more Eggplant tofu. I said yes, so I had fresh hot Eggplant for my dinner. Thank you. read more

Horrible customer service. They do not clean the tables even when there is no line at all. There was food all over and all the tables were dirty so I asked a lady who was doing nothing, if she could clean the tables. she cleaned one off for me and just left the others that were completely and obviously messy. She acted like it was really rude for me to ask if she could clean off a table, and said "fine" when I asked her to read more

The food is really good how ever they are to light handed on the skimpy portions I'm so disappointed every time I go there they give u 5of the honey walnut shrimp and then they charge an extra 1.25$ as well as the Angus beef,for a 2 item plate you are paying almost 8.00$for 2 HALF CUPS OF ENTRÉE AND THE OTHER HALF IS rice and noodles so 8 bucks for vegetables, rice and noodles they need to pack your plate for wat they are charging ,you have to beg them to put a little more so u feel u are getting wat u pay for like I said it is really a disappointment to by there food it is outstanding compared to McDonald's ,skimpy is the word on this place your a paying customer and they barley give u any food it's rediculas they are making so much money because they screw the customers with there light handed scoops of food I hate going there but I go just for the food now lunch time they know there's going to be a rush and they should have all the trays full so people aren't having to stand waiting for there food wen they need to get back to work during there lunch hour ,these always a problem it's not a customer friendly business u have to stand in line the wait for ur food last time I was there and they ran out of chow me in really as 3 cooks we standing socializing and the cook on the left was the only one cooking doing his job ,I would only give one star for the selection and flavor to of the food other then that I would never go there for Anyy other reason, due to the lack of... keeping a customer happy with a reasonable amount of food that u are paying for,have all the dishes ready and available without fail during high traffic times like lunch and dinner hour as well as a willingness to make u wat u want during all hours of bussiness,and most of all giving the customer a decent amount of there Entrée it's pethatic to watch the employees empty out the spoon and barley putting any food on ur plate it's a imbarrissmet to watch as they make sure not to give u enough or to much ask anyone who eats there go in just to watch them give u a half a cup of general chicken you will see it ,if the food wasn't so good they would be out a bussiness, the employees are rude ,to many employees standing around doing nothing while the tables are dirty the garbage overflow and you have an extra wait because they don't have thing ready to go and to many customers waiting for their food or in a long line due to the lack of choices I get tired of spending good money on a miser am ou of food so I now just go to the China moon restaurant u can get wat more real non go food there for about 5.35 family owned and u can eat 2 meals on wat they give u and they've go a great waitress there and are happy to see u wen u walk in read more

It was a fast and friendly service, and great food. I had Orange Chicken, Five Flavor Shrimp, and Beijing Beef. Their Five Flavor Shrimp is bomb.! Thanks! read more

This location is probably the worst Panda Express I have ever been to. The store does not follow set hours. Went there on Saturday night at 800pm and the store was already closed...(on a Saturday!) staff usually rude and ignoring customers while they continue non work related conversations. Stay away! read more

The only one in the 30+mile radius. Usually crowded, clean, long lines do move slow, always have fresh food, if items look low they are cooking it or will be ready shortly. Sauces are per request, pepsi products available. Bathrooms are clean. Outdoor seating, lots of panhandling in front and in parking lot. read more

The food is great and eat there often but there is an older Asian worker who is not really friendly. I felt rushed to tell her what I wanted every time I do go there, I find myself hoping she isn't working. read more

Great place, always fresh and hot. We are there twice a month, in and out in short time even at rush time. Great food and service.

Had lunch here on Easter. Went around 11:30 a.m. Several of the dishes had not been prepared and seemed like it was moving slowly in the kitchen. One of us had a eat in plate and the other had a to go plate... the portions were not consistent. read more

If I could do zero stars I would. I usually don't write reviews but damn it what happened makes me mad and had ramifications that can not be resolved. My family and I have been going here since they opened and the food is usually good. Last night my wife, my 1 year old daughter, and I got a quick dinner at Panda Express after grocery shopping. The food was good. My wife had gotten the bejing beef with orange chicken and chow mein. I ordered the orange chicken and black pepper chicken with white rice; a very regular combination for me. We shared our food with our daughter because she had a lot of snacks at the grocery store. I woke up the next day earlier than I usually do with sharp stomach pains and nausea. Needless to say and spare the gross details, I had gotten food poisoning. The only thing different I had than my wife and daughter was the black pepper chicken. Thank God my wife who is pregnant and my 1 year old didn't get sick; since I did share my food with them. I have been in bed all day. I was unable to go to work. Which I can't afford to miss right now. I am also unable to help my wife watch my daughter and do the heavy lifting and bending over that my wife can not do right now. My wife had called them this morning and told her that they will file an incident report about what had happened. That's not good enough. I will never be returning to this location ever again due to one person's crucial mistake. I worked in the restaurant business as a manager for 3 years and one thing you do not mess up is cooking the food properly and preventing cross contamination! Obviously the crew at Panda Express in Marysville does not value these rules and laws I might add put in place by the FDA to prevent this exact situation. read more