Maybe make sure things get delivered to the right address, they Delivered to the wrong address. I still never got my order and never got a refund so I would want to give a 5 but I can't so giving 3 star read more

I Love eating here.I order at the drive through,and I'm sorry,but I have to take my time ordering,and I appreciate the patience of the person taking my order.Food is always fresh always delicious especially the honey walnut shrimp. Mouth watering writing this review! read more

Whoever was in that kitchen tonight 2/15/25 Mardi Gras night, heck yeah. I truly wanted to go somewhere else but I had to make a quick decision trying to beat the rain. The food was fresh and so good. read more

Got more vegetables than meat with my meal don't have a problem with veggies but when I open up for some chicken and it's 3/4s green beans I have a problem with it please pay attention and adjust how you are adding it to the box instead of just scooping and throwing read more

Always good.Always goodAlways goodAlways good...Always good.Always good.Always good.Always good.Always good. read more

Panda Express - the front entrance of a restaurant - Chinese Near Me - Monroe, Louisiana

Ordered a cubs meal and the worker put the TINIEST scoop of rice and cut up one teriyaki chicken piece into strips and added half of them into the box. I don't know if this is a privately run franchise location, but the level of stinginess is shocking. When I order cub meals anywhere else, the portion sections for entree and side are filled up, nearly 3 x what they gave me. I know kid portions are less than bowls and plates, but this was ridiculous. read more

Well they've sure went down hill in the past year or so,food is still good but the wait time is always long and it's always dirty and nasty on the inside It's far from their glory days It's a shame read more

Temperature in the restaurant is usually cold which is a awesome but they need to turn the tray heaters up more bc the food cold by the time you pay, make your drink, & sit down to eat. For that reason they get 4 out of 5. read more

For $15 and no drink, one plate with walnut and pepper steak they sure reaping people for the amount of food they served , the cup has water. I'm sorry but for that much money I can just go to a Chinese buffet, but is ok because I'm not coming back here again, I talk to the manager and they couldn't do anything about it, there's explanation was that the food it imported because this place is so fur away. read more

Panda Express - Just the food plate with water - Chinese Near Me - Monroe, Louisiana

The male manager is rude and seemed overwhelmed. I went in on a Friday night with my family and they ran out of food. The managers excuse was to keep the food fresh. When you have 8 people in line and 4 cars in the drive thru you should be continuously cooking orange chicken which their signage stares is the number 1 seller. I only give them 3 stars because the food was fresh since they just cooked it. Service was a 2 star. read more

wish I could give a zero! ordered 30 minutes before even arriving at the restaurant app said my order would be ready at 8:10- at 8:12 my order says ready, show up at 8:14 and was told they were waiting on one to be finished. hmmm how is my order ready if one isn't finished? 30 minutes later we finally get our food, no teriyaki sauce, ordered Rangoon some have very little if any filling at all. oh and no sauce, egg rolls were burnt. horrible service. 0 stars read more

Panda Express - Chinese Near Me - Monroe, Louisiana

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gave me food poisoning from the honey walnut shrimp. I'm in pain. Also the lid dispenser doesn't work. And they had no Dr.Pepper.

Great food and service always! Clean restaurant too! A first choice pick whenever deciding where to eat!

So I'm normally a fan of this location from a dine-in perspective. Since Covid though I've been 3 times and all 3 times have been fails. I'm not super picky about food, but quality control must be on vacation. 1st trip since Covid I ordered a large Sweet Tea with my food and when it came out it had 2 ice cubes floating in it. When I asked for more ice I was given a cup that had 6 ice cubes in it. The large cups are so large they almost won't fit in my cup holder but I didn't want to drink tea that wasn't cold. I had to throw it out. In the south we drink our tea iced! 2nd trip since Covid I just ordered Rangoons. They came out cold. 3rd trip since Covid was today. The egg roll was literally black. I don't understand how something like that ends up with a customer. That being said I hope the dining room opens again soon. When the employees see you they seem to take better care of you. read more

I wish I could go lower than one star. I listened to the manager and the girl that promised to bring me my food hee haw and laugh it out for 10 minutes. 20 minutes later I still had no food and they caught an attitude with ME when I complained about it. I literally watched them pile up plates of food for people instead of bringing me mind. Do not go to this garbage location. You'll get your food faster if you drive to Shreveport. read more

They have been out of something I wanted EVERY time I have been there. If I could give zero stars I would. There's always a problem there. So slow and and so rude. read more

We go to Panda Express more than occasionally, however, it may be a while before we go back. Here's why: we always order "the Plate" because it's a double order. The reason, "we have two meals out of one order!" 1. This one reason that I would have overlooked if the second reason had not occurred. First reason is the girl at the window talked down at me when I asked for a specific sauce. 2. Since our last visit, they reduced the size of the "entree" and side in the take-out container. We didn't notice until we got home! We buy the plate to have a second meal later. So rather than take it back, we consumed our deficient takeout, we won't soon go back to Panda Express, if ever!?! My suggestion to Panda Express, don't decrease the amount of food I expected while keeping the same price(for a lesser value product)! Simply tell me you'll have to charge more. I can understand that better than feeling cheated when I get home and find how much I didn't get. Someone up the line made a bad decision!!! read more

Plate with Double sweetfire with rice. My favorite thing to order. You have to get some rangoons as well.

Panda Express you can't dring out food to deliver driver's or you just to lazy? Why have drivers set in line while the ordered has been made for 30 minutes getting cold. To all delivery driver's do not go to Panda Express because you will be losing money..... read more

Honey Walnut Shrimp The food was great! The delivery was super. I definitely will be ordering from them again soon. read more

I eat here all the time. I had a complaint with the fried rice being undercooked. I was contacted and my complaint was taken seriously and handled in a timely fashion. Thank you. read more

This place is horrible! 45 minutes and no food!! Ridiculous!! Never coming here again!

The Chinese/Asian guy is horrible. Basically barked at me for trying to modify my order, was yelling and was extremely rude. Needs education on American hospitality and customer service. He needs to be fired, but probably is the owner. read more

Went through the drive thru and accidentally ordered a bowl when I meant to order a plate. When I asked to change it to a plate they informed me that it wasn't their fault I misspoke and that they already started making it and I needed to "order better next time" read more

If I could give 0 stars, I would because these terrible people deserve it. The management was rude and very unprofessional. They talked to me like they hate their job. They give horrible service. I won't be back. read more

I left my debit card in the drive through. My fault- I know. But I live out of town and just noticed it was gone when I got back into town. I've called over 20 times with no answer. Just want to know if the phones are off or if they are just ignoring my calls? read more

Very rude. Placed an online order of two menu items at 11:21, email said it would be done at 11:33. We got there at 11:50 and the order wasn't even started. The staff was incredibly rude, saying that it wasn't done because they were busy. When we got there they had just started getting busy. Avoid this place until they get better staff who actually know how to do their jobs and aren't rude, especially when they should be doing their jobs. read more

Was excited about the place until I had the food I ordered the walnut chicken with noodles, the noodles was extremely dry and old, the chicken was hard with very little sauce read more

Manager James and his team are always top notch! They are willing to go above and beyond anytime we have a catering order. Often times we order late at night for the next or last minute in the morning and they always make sure to fit us in. This team is flexible, friendly, hard working and truly dedicated to providing a great experience. We continue to choose over other local catering options for our customers because of the consistently fantastic service. Thanks guys! read more

So yummy! I got the honey walnut shrimp and lo mein. It was so delicious. This is officially my favorite Chinese restaurant in West Monroe/Monroe. I love the fruit tea but it is unsweetened. So I mixed it with the sweet tea and it was perfect. read more

Food was so good. Staff was incredibly nice service was fast. Only thing I dont reccomend is the fruit tea.

I wouldn't recommend going at all food was not at all good but the workers were really nice and respectful seemed to enjoy their job neither me or my wife were pleased read more

Much better experience than I expected. I only went by here because I was undecided about lunch and figured it was worth a shot. There was not many people in line so I didn't have to wait as long as some of the other reviews suggested. I think one of the managers was working the line when I came in, She offered me a sample and was pretty knowledgeable about the options available for creating a customized plate. I only had two cons from this visit; The up charge for a "premium"entree and the cashier seemed to be so uninterested in her job when I questioned the variance in my total. Overall, I'm not ditching my regular Chinese place but I would eat here again. read more

Food was blend and cold, service was slow, and they don't even have seasonings. Don't come here for the hype, it's not worth it. I would rather have gone to yummy Japan or that Chinese place at the mall, you get more bang for your buck, and actually tastes like something. read more

Do not go here unless you have time to kill. It takes WAY too long just to get through the line, both inside and especially the drive thru. 15+ minutes and not one car moved in the drive thru tonight, and there are employees, so no clue the problem with running the place. The quality of the food just is not worth this wait. read more

I'm very familiar with the Panda Express chain as I travel throughout the U.S. The food is about average but the service I had from the Mgr. Marinda was exceptional. She was very kind and hospitible and had it not been so late, I probably would have made note of the food just being okay. read more