I had been craving some easy fast Panda Express and was really happy that we have a Panda Express in Fashion Valley. When I came in I greeted the team and hoped they were having a good day. The team member was genuinely so happy that someone was being nice to them, the people in front of people weren't very kind to them. Restaurant workers are not punching bags, you should never treat people with disrespect just because they're providing you a service, have some couth. I truly had empathy for them because people these days feel some entitlement and are owed something and that's not right. I ended up getting a two item combo with noodles and for my protein I opted for orange and teriyaki chicken, literally the most basic meal. Not going to lie for the cost, my meal was perfect, the chicken was flavorful and tender and really hit the spot. Will definitely be coming back to this Panda Express! read more

I'm not particularly in the habit of buying burnt food. But what's up with the gross burnt particles and plastic?? I don't regularly eat at this location so I was shocked after treating myself to this after a hard week of dieting and workouts. They put burnt food,aka trash, in a container and bagged it up and handed it to me with a smile. Wow, knowing they just bagged up burnt trash. Like at what point of the process did they look down at the burnt and cross contaminated food and say ya , it's good?? I do not recommend this location, just a big fat nope read more

Panda Express - Burnt chicken eggroll with burnt particles in cream cheese wontons, among other things. - Chinese Near Me - San Diego, California

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Food was lukewarm and dry, and the orange chicken tasted like sweet sauce with barely any chicken in it. Got my order wrong too and the line was slow even with barely any customers. Won't be going back unless I'm desperate. read more

Panda Express - Chinese Near Me - San Diego, California

Poor service, poor food, and poor attitudes! By far the most disappointing Panda Express experience. Ever. Not returning. read more

f**king love this panda express they're so nice and chill here 10/10 recommend. foods hot and always ready and it's good vibes. thank u

Needed just some protein and veggies and Panda Express did the trick, their Thai chicken is very tender and delicious. Service was decent took a little more time than usual, the ambiance was dim lit and calm. Not bad for a mall restaurant! read more

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By far the worse Panda Express food I've ever eaten. There were bits of hard rice in addition to the fried rice being bland. Not even soy sauce could save it. Orange chicken wasn't great either. Service was good at the very least but I'd never come back here. read more

I've been to this Panda Express twice in the last month and one worker who's stood out to me is the one worker who works cashier named Kay. I came once in the afternoon and once near closing time and her customer service was the same both times. She's always nice and calm even in the midst of busy times during the times I've gone. I hope she gets the recognition she deserves because she truly is great at her customer service. Huge shoutout to her and the stars go to her. Only reason I deducted stars is because the one lady who's serving the platters was pretty rude and trying to squeeze as many people in the line to get started on their plates. It felt pretty rude especially because you can tell she's just trying to get rid of people to get out of the store. I think she could use some better customer service. Her name was Kristy. read more

This place is literally a ripoff. Ordered the bowl with black pepper steak, paid extra and all I got was literally 3 pieces of meat and one I had to spit it out because was super chewy. Avoid spending your money here. read more

Horrible service, the lady there was so rude while putting my food and was telling my little sister you confused me very much, and when I asked her for a side she yelled out "what" and they just didn't put enough food, the guy in the front was trying to charge my eight year old sister knowing she is with me I would never come to this location again. I've never had this experience at any panda express. Very rude and unprofessional. They need to hire the right workers. read more

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I had a devastating evening... There I was, sitting in the fashion valley mall food court, excited to dig into my treat from panda express. Crispy on the outside, creamy on the inside, glazed with mouthwatering sweet and sour sauce. A set of three, scallions and cream cheese-filled ragoons. I ripped open a packet, smothered the first Rangoon, and bit right through an air-filled ball of crust. Containing no cream cheese or scallions, the deceiving snack instead contained several molecules of air with a taste reminiscent of fryer oil. It was this disappointment that led me to reach for the second Rangoon, but I immediately assessed its weight, and came to a shocking discovery: the second ragoon contained no cream cheese filling. A pattern emerged, and so did my thirst for simply one bite of a Rangoon that actually contained filling. The third ragoon was the last straw; it felt hopeless. I'm sharing this message as a way to raise awareness about my situation. read more

Panda Express - "Cream cheese ragoons" balls of crust - Chinese Near Me - San Diego, California

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Alex was really rude I just wanted a cup of water and he wants to charge me that is really wrong bad customer service

My order was placed through the app. This location is usually always busy since it's located at a mall, so it's best IF you can afford it; to have the food delivered.... UPDATE : PLEASE make sure to sign up for their rewards program. You earn 10 points for EVERY DOLLAR spent! The ONLY reason I order from this location is since it's the closest location/convenient when I work in this area. Also, I wish I would get more friendly customer service as I walk into this Panda Express... read more

Panda Express - Chinese Near Me - San Diego, California

the man who works here is a jerk. hes constantly nagging with the other employees or the customers whenever i come in. I work at the mall and I've come in several times and hes offered terrible service. i understand you can get stressed but offering bad customer service because of it is just pathetic. read more

Sometimes, you just crave Panda. The Chinese take-out just hits the spot! I always love to go half fried rice, half noodles with mushroom chicken and orange chicken. Can't forget the cream cheese rangoons! This location is in Fashion Valley and is usually really quick to get in and out of. There's plenty of space to sit outside if you're wanting to dine at the mall. The freshness of the food highly varies depending on when you arrive. Sometimes, you get a great fresh batch and otherwise, you get whatever's stuck and left over. Portion sizes can also vary greatly depending who is serving you. read more

Okay! Turns out my order was delivered but I forgot to change my number, I don't care I am gonna switch my number (got it situated) BUT I found my food, front desk had it. Thankfully anyways I just bit into my food cause I'm on lunch. Bro. This the fried rice is so plain I used my only teriyaki packet they gave me just 1- not 2 but 1 singular packet. Anyways yea the fried rice plain as hell- no flavor, yea I taste corn cause that's what they manly put in it not even egg or green peas bruh. And the teriyaki chicken, PLAIN!!!! I also poured whatever was left of the Teriyaki sauce packet onto there ALSO no utensils, I asked / marked for utensils. I got nothing. Mannnn yall couldn't put it in the bag? Handed it to the driver? Or something. OH best part that wasn't plain was the chicken roll I got, and you know what's funny they gave me 3 packets for sweet and sour sauce only got 1 egg roll. Anyways yea definitely don't go to this place. ALSO IRONICALLY AN ASAIN LADY ANSWERED, You mean to tell me the manager is Asian, doesn't taste the food, doesn't see if it's up to taste? This shit plain. Plain asf. I'm disappointed for sure. Like $25 for plain fucken food? I tipped yall 5 bucks. Man fuck this place. 0/10 never going to them again!!! read more

i hate this place my first impression of coming to this dump and i hate it customer service is horrible and the line is long for no fricken reason and it sucks they laughed at my best friend and made fun of he disability and said absolute rude things DONT COME HERE read more

Decent Chinese food tonight, fried rice, noodles, walnut shrimp and mushroom chicken.

The service was not very good and they almost ignored me when I asked for something. They also had horrible food. Their Honey Sesame Chicken Breast was terrible. They even had the cops show up for something. What is this place? read more

The service was ok at first but at checkout I ask for 2 water cups and she said something abt lemonade so I went to get water but I couldn't really see what the label said so I js clicked on the one that I thought was water and I pour what ever it was and the lady give me a disrespect and rudeness but the food is good read more

Outright rude. Every time I'm here, to whom seems to be the manager serving the line is just rude. Today I was told how to not move down the line with the rest of the customers because the worker gets "confused" as to whom is next. Maybe they could just keep track of whom they haven't served instead of rudely addressing someone telling them what to do or not to, as if they should've known the "rules" already. read more

Not my favorite but not too bad. You can't expect too much for a fast food. But I'm always okay with Panda Express. I love their food choices. Some of them are overly too sweet. But some of them are kinda delicious. I love their chow mein and broccoli. And I tried their new shrimp & steak teriyaki, it's pretty nice. Still prefer if they put less sugar, but it's not bad at all. read more

Panda Express - Chow Mein + steak shrimp teriyaki - Chinese Near Me - San Diego, California

In all honesty I can't give them any more than three stars as being vegetarian I don't eat anything there except fried rice. Which hasn't been for many months. In the past I found their vegetables to be very oily and just not very appetizing. I wish the staff had more help as they seem to be overworked but, always polite to me. I only drop in there once in awhile for a soda as they have the best price. I wish them the best as two more businesses in the food court have gone out of business with new ones coming in. read more

Panda Express - No line for a quick drink at lunch time.. I'm on a roll... - Chinese Near Me - San Diego, California

Got diarrhea from the orange chicken. Not the best thing ever. Sorry for TMI but someone had to say it

This place is really the only good place at the mall that's fast and convenient. Obviously it's panda so the food is good for what it's worth. But the cashier that rung me out, Sandra was so mean! She didn't even acknowledge me when I was there and was extremely rude! read more

I do not recommend this panda express location at all!! The customer service is horrible at this place to the max. I never knew they charge extra for shrimp but I was okay with it because It tastes pretty good and 1.25 isn't bad in my opinion BUT after I knew they charged me extra I've been watching how much they put and when I tell you they only put 4 FOUR pieces and then have the nerve to roll their eyes at me after I ask them to put more, if I'm paying extra I want it to actually be a reasonable amount. I don't know if they have new workers in the back but the noodles has lost a lot of flavour, it's almost like eating pain noodles. I only go here when I'm with friends at the mall because my friends prefer this over the other food options they have but every time I've gone it's the two same ladies(not sure of their names) but the younger one is extremely stingy with the noodles and everything else, I always have to tell them to put more because I pay for the box and they don't put at least a decent amount in there, the older lady got upset that I asked for two fortune cookies and she told me to wait, after she finished ringing up the person behind me she went and helped someone in line order their food while I stood there waiting, I didn't want to go to her and say anything so I just waited and when she came to ring up people she acted as if I was not just standing there so I decided to ask her "Are you going to give me the cookies now? Or should I wait longer?" Again I didn't want to say anything but me and my friends always open the cookies together after we're done eating so I did want to get it. Basically don't go here. I'm going to give a one star for the orange chicken. read more

This Panda Express has really good service unlike a lot of other locations. I believe he's the manager in the black shirt but we always see him working and he gives exceptional service and is always working hard. We prefer this location over the others. read more

Extremely poor customer service. Employees were rushing us thru the line, they kept repeating questions to not allowing me a second to think of the answer. The beef broccoli tasted boiled no sauce or crunch to it. They got my husbands order wrong. They didn't have ice tea which is my favorite part of the meal. Overall not coming back. read more

i love panda express so much. with all of my heart. the orange chicken is SO GOOD. Nice service here, although the lady did forget to give me a fortune cookie. Not my top priority though, the cookie was not required for me to thoroughly enjoy my meal. read more

Panda Express - Orange Chicken - Chinese Near Me - San Diego, California

Well as shown in the pictures they had a limited amounts of sides. Almost Everything was OUT unless u wanted chicken or veggies. No beef or shrimp of Any type available so I ended up with plain Chow Main. My son got rice and orange chicken. I was told if I wanted beef or shrimp that it would about a 10 minute wait. I am very disappointed with this location. This place had a line of people wanting to purchase food but Leaving due to no selection and the cooks weren't cooking while I Was in line. read more

Panda Express - Chinese Near Me - San Diego, California

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I received terrible service at this location at Fashion Valley Mall. They don't explain the menu to you, and when I ordered a shrimp dish that cost an extra $1.25, they served me the meal without explaining the extra charge. When I complained, I got nasty, rude backtalk. There's no excuse for that kind of treatment of their customers. The prices should be easier to understand. Otherwise, they should explain everything up front if I order a dish that cost extra. I think that's only reasonable. The fact that they have two stars average from all Yelp reviewers speaks to the poor customer service that others have found here as well, and I think that's pretty pathetic. read more

Yesterday I ordered a family feast and they forgot one of the entrees. I was returning to the mall and figured I'd stop by and pick up the missing entree. The lady that came over to help was argumentative, lacked basic customer service skills, and wouldn't help me since I didn't call in. She actually was going to make me get on the phone when I'm standing in the restaurant, which baffles me. When I pulled up Yelp to leave my review I wasn't surprised to find that this store has a two-star review. If you decide to eat here you should check your order before you leave! read more

I have a Panda Express in my community but had to get a repair done at the apple store & was hungry so chose Panda Express over all the other options in the food court, was familiar with the quality of the food & portions so figured why not. This place was a absolute joke! Got my usual bowl of Beijing beef & fried rice. The fried rice was absolute mush to the point that it was uneatable & was literally 4 small pieces of beef. Was a waste of $8 & not the quality of any of the other PE I've been to. NEVER AGAIN!!!! Any of the other eateries within the food court would have been a better option & was a huge dissapointment. read more

I understand if the employees are busy, but don't put that an order is ready when you're barely about to cook a new batch of ragoons. I only get a 30 minute lunch and now I've wasted 15 mins on three cheese ragoons? It's inconsiderate. Wait till they're actually done and have the order ready, THEN click that the order is ready. That's what pick up is for after all. To not wait in line, and I watch everyone in line get assisted and still have to wait double the time. read more

"Really Brad? Four stars for Panda Express?" Yes, really. The thing is, you have to remember that you're eating at the food court in a mall. This isn't a fancy restaurant, this is simple, feed-me-fast-fuel-up-and-shop food. With this taken into consideration, Panda is four stars for what it is supposed to accomplish, not what it can be compared to. With this in mind, do you also love the orange chicken? You don't!? COME AT ME, BRO! You can talk trash until your blue in the face but that orange chicken is (and always has been) the s#it. There is also another silver lining when it comes to eating at a chain - the taste is always consistent. Eat Panda Express at a mall in Nebraska and then at a mall in Alaska... guess what? Same thing and I love it. So, once you're done dropping two bills at Lulu, eat cheap Chinese at Panda. read more

Love me some Panda! The staff is usually friendly and inviting. The food is of good quality and taste great! If you like "American" style Chinese, this is the place! One small beef though, Mr. Mrs Panda Express. Might want to increase the restroom cleaning. In most cases, they are a bit less than par. Other than that, great food, great people and reasonably priced! read more

I miss the Camino de la Rena location. The food was good and there was always variety. I have never experienced a bad Panda until today. I walked in and wasn't surprised about the lack of options since we were there 20 minutes before close. I was surprised about the dry clumps of fried rice and burnt chow mein noodles. I thought the service was off my son was having trouble making up his mind I admit that but there wasn't a line or any reason to stare blankly into space to the point where another server had to finish serving us. I guess I can give an extra star for the save. In the end I wish this Panda would have been the one to close. read more

I came to Panda Express at the Fashion Valley food court for dinner. I was craving food from here. It's fast food Chinese but tastes good when you are on a budget and hungry. As I walked in, there was a line already in front of me. As I waited, I decided to take a few photos as an Elite Yelper does. Haha. I decided to go with half and half, fried rice and noodles and my entree was the mushroom chicken which is one of my favorites. Mushroom chicken consists of mushrooms, chicken, cucumbers and onions. They were a little stingy on filling up my plate with the mushroom chicken. Ugh. Feels like I was ripped off. The fried rice and noodles were good. Noodles were good. Food had enough flavor and didn't need any soy sauce. To drink, I got the peach iced tea. Not too sweet but good enough to wash down my food with. There was a soda fountain inside and plenty of tables in the food court to sit down on. read more

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Fast service. I always get the kids menu it's the perfect size and you get a chocolate chop cookie! read more

Panda Express - Kids meal - Chinese Near Me - San Diego, California

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I went out for a pandemic podcast listening drive tonight as I have once or twice a week for 16 months. Several restaurants I like were crazy busy, and at 8:30 p.m. I was starving, so I went to an empty Panda Express for maybe the fourth time in my life. The shrimp chow mein I got tasted like soy sauce. The noodles had no flavor and the shrimp had little flavor. This was an atrocity. The worse chain restaurant experience I have ever had. read more