The only thing good with the food is the orange chicken that I ate from my plate. The service was friendly, but horribly slow. There was several vans full of people that came in at once and you would've thought the staff would have came together too get people fed faster. Ambience was as expected, it was clean and modern. Biggest thing that upset me is, I had to change my newborn on the kitchen sink because that men's bathroom does not provide a changing station. Not sure if this is location specific or panda express just think men don't change baby diapers. read more

This was only my second time eating panda express my first time was a long time ago several years. My mother and I went there yesterday and dined in. The server behind the counter was very nice. Had a wonderful welcomed smile and answered all the questions that we had, that being said, the food was cold, tasted old, no flavor, the rice was the best part, but there's something inside of their egg rolls. They're clear gel like about a half inch long spread throughout the egg roll. When I broke the egg roll apart, I saw them. What is that? Has anyone else noticed that? If you go to panda express break your egg roll apart and start fishing through it. You'll find it there too. We will not be returning to panda express and that's very disappointing. As a local for the Sevierville Tennessee store it's in a great location, but the food was horrible..... read more

I will not make a comment on this. I just threw my food away and really don't want to talk about it. But have to have at least 85 characters. read more

wish I could give this zero stars. Staff was rude, my order was wrong, and they didn't put utensils in the bag. I placed a mobile order to pick up at in store at 10:15 (they close at 11) and they refused to give it to me in store because the had already locked the doors when I tried to go inside at 10:05. They then had me go through the drive through where they had my order COMPLETELY wrong. Can't not recommend this location enough, really. read more

App said food would be ready in 30 minutes. App said the food was done.....it was not...it took another 25 minutes.

Always makes you pull up and wait for food then forgets you're out there and you have to go in and get it. Gave very simple directions asking if they could put one of the three entrees of the bigger plate in the little box and they still couldn't even do that and got it wrong. Clearly needs either better training or smarter workers. read more

Not clean! The staff behind the counter was friendly, but the manager took zero accountability for the filthy conditions! Whether she's been there a day or a month, cleaning the vending machine is a nightly task! read more

Panda Express - Don't go! This location is nasty and the manager takes zero accountability! - Chinese Near Me - Sevierville, Tennessee

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Every time I have ever been here the staff was nice and my food came out hot and quickly. No complaints from me.

The food does not taste good. The employees are quick and fast. The place needs to be cleaned up after each person leaves. But it was fairly good to try it. Just need to work on making food taster like Panda should be. They do need people to work. read more

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My favorite place for Chinese food, love the orange chicken and the price is right. You can eat in or pick up at the window the service is fast and the employees are very friendly. read more

the absolute worst customer service I've ever experienced in my entire life !!! messed up my food and would not refund me my money I'll never be back there read more

Sweetfire chicken with the chow mein is fantastic. This locations noodles were on the dry side, but I enjoy that, so it's not an issue for me. The chicken was nice bite size pieces and didn't have too many vegetables, which again is great, because I'm not a big fan of them anyway. The cream cheese rangoons were stuffed full. They have the more herby type rangoons, not the sweet type. They where out of several types of chicken, but that is due to supply issues and no fault to this location. Overall a good place to get some quick and cheap Chinese. read more

Panda Express - Sweetfire chicken - Side Chow Mein - Cream Cheese Rangoons - Chinese Near Me - Sevierville, Tennessee

Today was my 2nd time trying a Panda Express. This time will justify me not giving it a 3rd try. Order pepper chicken, broccoli beef, chicken egg roll, and Rangoon. Rangoon was ok for $1.95. The other stuff...they could have saved me the headache by just saying we don't care about what we serve to our customers. There were 6 small pieces of beef in the bowl and the noodles taste like rubber. The chicken dish was just awful. I ate 3 forkfuls and the rest went in the trash. The food is cheap, but Panda got to step his game up immediately for their remaining customers. read more

Hair in food.... Just went through drive through and some Sasquatch must work there. Found hair in the fried rice. So gross.

The food was good but the dining room was nasty!! I will think twice before I go again.

We just got takeout at Panda Express. The drive through was quick but the pain was about to come. When we got the meal, it smelled bad. On the way back to our cabin, we tasted the spring rolls. Hands down the nastiest taste I've had in a long, long time. The taste was like it was fried in week old grease and the interior was mushy. Disgusting! I spent the rest of the trip swishing tea around in my mouth to get the taste out. We got back and opened the rest of the food. The fried rice could have been steamed rice for all we knew. The taste was so bland! The crab Rangoons had the same old oil taste as the spring rolls. Just bad. The rest of the food was just nasty, quick takeout food taste. It instantly made my daughter sick and my wife refused to eat any more. This place was God awful. I will NEVER eat at another Panda Express. It was so bad it was like someone had to be playing a joke on us. Dinner for three for $40 was a BUST! Even if you have to dumpster dive behind Wendy's instead of going to Panda Express to get lunch, you will be thankful. read more

Worst take out I have ever had. Do not order here. I don't know how the health department has not shut them down yet lo mein was uncooked still crunchy. I think that was chicken at eight horrible. read more

Just Yuck, just nasty. Staff not interested in doing a decent job. Tables nasty floor is disgusting and so slick you feel like you are going to kill yourself. Avoid this one. Usually they are ok this one is not. read more

This is the worst panda ever. I dont know if ever panda is like this but the noodles were cold and they felt like eating plastic they didn't give me any sauce for my egg rolls and ther service was terrible i would rather go to nagano down the road cause this is terrible read more

How do you run out of one of your best selling dishes, a total let down, had my heart set, will never return to this location

I was craving for Asian food while in Tennessee and found Panda Express. I am not a huge fan of franchise restaurants but once in a great while, I will go try their food. From my past experiences, Panda Express food is decent. Not here on this branch (in Sevierville, TN). Not only was the rice not fully cooked (coz the texture was hard), but same thing happened to the noodles. The kung pao chicken and the walnut shrimp were good but the portions were small. read more

I normally don't get on here and leave a bad review but I have to I feel like. I ordered orange chicken I got a walnut in my first bite which I'm deathly allergic to and spent my night in the er read more

This is not a real Panda Express. The noodles were different, no veggies in them and very dry. The orange chicken was not orange chicken just big bulges of batter with little dark meat inside. We also got a beef entree that was ice cold. They said they put the receipt in the bag (with no fortune cookies) and there was no receipt. I believe they do this on purpose so you won't do the survey. Avoid! read more

Me and my friends are visiting from Ohio and expected a good lunch from panda. My friends boyfriend and I both got Broccoli beef and were very displeased with how the Broccoli turned out. Very large pieces and almost undercooked to the point where your plastic fork couldn't stab it. And unfortunately missing 2 of our favorite entrees. The boyfriend got orange chicken it was rubbery, tons of sauce didn't have that normal crunch to it. read more

The food was very bland and it was not worth the price that they were asking for. The only plus is that the cashier was nice.

We ordered online to save time. I pulled up and the line was out into the highway so I immediately thought I'd made the right choice than using the drive through. Walked up to the door only to find it locked. Witnessed several other people try as well. Now the line is even longer. Saw a gap from the drive through speaker to the window so I walked up to see how I could pick up my order. I was told they were short staffed and this one time I could get my order passed through to me from the drive through window. Put up a sign informing your customers the lobby is locked or something. I don't think it would have been extremely difficult to do this so people are aware. read more

Food was delicious but the service was slow. We were told to pull up to wait for our food and it took around 20 minutes to come out.

Food is alright, it's not great but that is simply because it is panda express. can only rate two of the dishes though. over the past few weeks I have come in three times, and no matter what I ordered I was given orange chicken. the orange chicken was good though, staff is friendly. read more

We love Panda Express, but this location wasn't up to standard. They were out of many things on their menu, the broccoli was way past prime and had yellow florets on it. They got our order wrong and we were never able to get anyone at the restaurant to answer our calls when we realized it. read more

My wife and I used the drive through, we were told it wold be just 4 minutes for an item we ordered. They asked us to pull around the front of the store to wait. Since no one ever pulled behind us we declined to pull around. The MOD whose name starts with a Z got extraordinarily angry with us and began throwing items in the kitchen, came outside to look at our license plate (possibly take a photo) then eventually brought our food to the window telling us he'd call the police if we returned to the restaurant. By the end if his tantrum as we were leaving there still were no vehicles behind us. Check your cameras and remove the man from a leadership position or properly train him to manage his dangerous behavior. I get you are on a timer, but you should show corporate real window times especially when you truly aren't prepared on a Pigeon Forge Saturday night. read more

Fried rice and steamed rice were both undercooked. Still had a crunch to them, not edible. Everything else was great tho. We had the teriyaki chicken, orange chicken, and Beijing beef. More water to the rice next time. Never really had an issue with Panda Express before and the other items were great so we will continue. read more

We used the app to order our food. It was good but this restaurant still doesn't give you points.

We went through on our vacation for a quick dinner. My husband ordered the bigger plate, I ordered the plate and one kids meal. When we got to our hotel, my husband had ONE red container of chicken (pictured) and a plate of rice. The bigger plate comes with 3 entrees, not one mini one. It's also $10+. My cub meal was missing its fruit also. All the rice was bland also. We were really disappointed as we love Panda. read more

Hours state clearly open till 10. I got there at 9:29. the guy said we only have 3 things left and we close in 1 minute. I said I thought it was 10:00. he said no it's 9:30. Every single thing says 10:00. Rly bad for business considering there was 4 cars in line. read more

Usually I'm a huge fan of panda express. However the employees definitely didn't care about their job, the food was cold, we were lied to and we had to wait 20 minutes for our food and we told it be three. read more

This was anything but express. After waiting to order for 20 minutes, they ran out of half the stuff we wanted. Another 15 minutes until we get our food. The honey chicken was sweeter than yo auntie's sweet tea and the chow mein tasted like edible water. read more

I ordered online and came out fast, but was already cold. The Kung Pao with steamed rice I ordered came only with some veggies and mere crumbs of chicken, which my boyfriend stated "ew it tastes like cold rubber." Had they told us they were out (since it would have been the same cost for something else,) we would have been fine and ordered something other than that, but this honestly isn't even funny. This is sad. read more

Panda Express - Chinese Near Me - Sevierville, Tennessee

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Good food prepared well. Had a mix up with ordering and they made it right. Hot and tasty! read more

The place needs to get there act together I been in here multiple times every time there Out of what I want it cold the service is slow It al read more

Good food that's reliably the same every time, highly recommend orange chicken with chow mein