I just bought a bowl, it supposedly w/half noodles and half rice w/honey walnut shrimp. I opened the bowl & it was only 4 pcs of shrimp and noodles is only about a spoon size and more of the rice. Very disappointed for paying $8.75 & that is extra because of the shrimp. I tried calling them but there were no answer. Not a good customer service as well read more

Panda Express - Supposedly half rice and half noodles w/honey walnut shrimp. Only came w/4 small PCs of shrimp - Fast Food Near Me - Wildomar, California

PLEASE READ...Way to go panda another no star review unfortunately we didn't read the reviews until after we left... here's our story,We went to this panda thinking it was OK walked in it was freezing cold we ordered our food we could barely sit down and eat because it was so cold and then we started eating my Mom ordered the green pea chicken bowl and It only had four pieces of chicken and the rest was veggies I ordered orange chicken and chow mein and the chicken was dry and freezing it tasted like it's been sitting out for a week it was disgusting there was a guy in front of us and they totally just left him hanging and start getting our order and then there was a lady behind us that was waiting 20 minutes and the employees were walking by her and nobody acknowledged her and she had to ask for service and they still didn't give her any Service for another several minutes after asking for service also after we were done ordering they sat or food next to the cash register and they didn't have their cash drawer ready so we had to wait another several minutes...no fortune cookies either read more

Panda Express - Fast Food Near Me - Wildomar, California

Wow , it's awesome when you have great service somewhere thank guys for always being on top of things ! Great service

Barely put meat in my drive through order. Like the most minimum you could put . they just loaded it with veggies pretty disappointed

I payed for two gift cards of $25.00 each and they put $50.00 on one. The manager will not correct the mistake so now I don't have the two gifts that I need. I guess one friend gets a gift and the other doesn't. Completely their mistake! Manager said I had to take it up with corporate and THEY COULDN'T FIX THE MISTAKE THAT THEY MADE! What TERRIBLE customer service!! read more

Really poor service. Came in with the fam and they ran out of chow mein. I had no issue waiting for a fresh batch, however, when the fresh batch came out they disregard our order that was sitting and decided to fill the drive-thru orders first and other customers that came in way after us. I finally had to go to the counter because they were almost about to give our order to the wrong customers. Horrible! I'm not trying say this place should be 5 . But at least have some sense of organization for customers coming inside. Won't be stopping by this location... I'll gladly go the extra few miles to the Madison location. read more

Worst Panda Express BY FAR. The employees are so lazy they don't even make every item. They constantly give me the wrong food and I don't notice till I get home. This sucks. So much money wasted. I will continue to write bad reviews till they contact me for a free meal. Game on panda game on. read more

I waited as I watched 1 person serving the dining room and 3 people serving drive through. I stood and watched as another customer waited to pay for at least 4-5 minutes. After replenishing the empty woks of food I stood there, now about 10 minutes, and watched them fill 4 orders for drive through still with 1 person to serve the walk in customers. This seems to be a theme at this store. Finally left! Poor staffing and terrible use of resources. Well, after several dissatisfied visits to this location I'm done. read more

Horrible, for one the drive through Lady hardly wants to take your order and on top of that when ordering a 1 entree and side plate they gave me 3 little pieces of meat!!!! The portions were so small when it came to chow mein and just beef & broccoli...don't bother going, super disappointing...never again read more

This review only addresses the web order and how they screw up the order every time! The food is pretty good (not great) but it's a good value. However, every single order we have made, they forget items that we paid for. From reading the other reviews, this seems to be a systemic problem that should be easy to fix (check list, second person reviews the order, etc.). We usually discover the mistake after we get home, very frustrating. Lesson learned - unpack and check the order completely before you leave the store. read more

Good location, fast and friendly service. Jerome is great with customers and mindful of customer needs. read more

I was in this location today. There was visible tension in the kitchen area. In my opinion it like too many supervisors behaving like "Mean girls". Food took a long time to get out. Hopefully they're just working out some training issues. But it shouldn't affect Customer service if lead by example instead of do as I say. read more

They literally forgot my cream cheese rangoon's. I was very much so looking forward to them and I am very upset I do not have them.

For the third time in two weeks, we went to Panda Express "late at night." Because we live in an area where most of the town rolls up at 9 pm, we were excited that Panda would be open later. Little did we know, however, that being open late, just meant that the last of the food would be served. The first time we went late, we were told that they were "out of" one or two of the menu items we ordered, so we made do with what they had. But this has become a pattern - the second time, we ordered Beijing Beef (none left), and Cream Cheese Rangoons. There were also no rangoons left, so we ordered a couple of egg rolls instead. None left. No spring rolls. No chow mein. No shrimp. Seriously?? Tonight when we went (we left at 10:30, live just 5 minutes away, and they're open until 11), my daughter wanted Beijing Beef with fried rice, and my husband wanted Orange Chicken with chow mein. I wanted Beijing Beef as well. NO Beijing Beef, NO Orange Chicken. I asked what they DID have, and they said they had rice, chow mein, Kobari Beef, a "little bit of" Broccoli Beef, and a couple other items. LESS THAN HALF of the menu was available. And I asked, why do you bother staying open if you don't have food to serve?? Is this really the message the company wants to send?? read more

Sorry stomach in advance. Yeah totally bad idea. Hunger and desperation not a good combination! read more

Served the wrong entree. Hair at the bottom of my chicken is what really pushed me to write this survey. Enjoy!

Do yourself a favor and don't come here when the old man's working. He must be the owners something because he acted like he was giving out his own money when he was serving the portions. Absolutely skimpy and pathetic. Quality is generally OK, portions are usually good but it sure doesn't seem like it used to. read more

Panda Express - Fast Food Near Me - Wildomar, California

I appreciate the patience of the staff with a bunch of hungry kids. Everything tastes too good. Large servings. One bowl is even too much for me. Thank you! read more

Panda Express - Ordering for Eight was really difficult for us, but they handled it expertly. Great food we'd never cook at home. - Fast Food Near Me - Wildomar, California

This place absolutely stinks. I have had bad experiences here before and never complained. But this time it's ridiculous. I went through drive through on 8/30 at 4:30 pm and didn't check the food until I got home and saw what I was served. I got my daughter a kids "meal" and she literally got TWO pieces of chicken. I know kids meals are not full size meals but c'mon, TWO WHOLE PIECES? Absolute rip off. I'll make sure to tell everyone I know not to come to this shit hole. They have continuously either served us extremely small portions or totally screwed up our order. They need some new people and training. Who runs this place? read more

Panda Express - Fast Food Near Me - Wildomar, California

Ordered family meal online and went to drive thru to pickup. I was told the order wasnt ready so I needed to come inside. I had my toddler with me so I asked if someone can bring it to me. The employee, lady with with glasses said no. I then asked if I can change the items so that I can pick ones that are ready. Again, I was told no. I asked if I can cancel the order and she told me I would have to call the store to do that. Mind you, Im at the store. What is the point of drive thru such as if customer doesnt want to walk into the store in order to grab food if you cant give me the food at the window or bring it to my car?! Such ridiculous answers for someone who didnt want to do their job! This is during COVID! Needless to say I ended up going inside with my toddler just to pick up the food and I counted at least 4 people at the kitchen cooking and 4 people on the front!! I will never order at this facility ever again! Please fix your customer service and dont have a drive thru if you cant fullfill orders that way. I couldve ordered at a facility much nearer than my house if I knew I still needed to walk inside. Very unprofessional. I didnt get any appology whatsover. Wow. I placed my order at 6pm, email confirmed it would be ready by 6:18, got to the store at 6:30, still not ready and didnt pick up food until 6:48. Wow! read more

Love this place!!!! Employees are super friendly and polite. The employees take pride in their jobs because the food is fresh and the restaurant is very clean. read more

Panda Express - Modern and clean feel! - Fast Food Near Me - Wildomar, California

I go to Panda Express all the time due to my work hours. I went in a few days ago and got my usual plus the wontons. I asked for the sauce that goes with and they said ok. I get home and it's not in the bag. I go in tonight and mention it and expect a gesture of an order on the house. The old Asian guy Brian behind the counter offered me the sweet and sower sauce. I asked why? So I can go back in time and use it? They clearly are not that bright and why they are there. I was blown away by that offer and the clear missing of my entire point of brining it up. I will never ever go to this location again even though it is very convenient. If they are that bad with customer service and that dumb to make that offer I have to question anything else they do. read more

Food is Okay, tastes good/fresh, but I've begun to give up on Panda Express.. ..especially this location, and the Murrieta location. Over the recent past, the portions at Panda Express have "systematically" diminished, to the point that it is no longer a good food/cost value. I used to get full on a 2-entry plate (and have left-overs). Now find my self unsatisfied after eating, every time, And, I don't exactly have a huge appetite. So, with prices higher, the "To go" box substantially smaller now a days, and the portions even that much smaller, is just not fair anymore. And, I don't have the appetite that most men have, so I can only imagine how some "regular" guys might feel after eating! And if you order the 3-entry plate, you will get even less (both in food and value) by comparison, because they simply throw a few tablespoons of that 3rd entry in there for good "measure".. OH, at nearly a $1.50 more.. On my last visit, I got "take-out", of a 2 entry plate with chow mien. When I got home i was so disappointed that I thought to measure the amounts I was served. BOTH entries were less than 1/2 a cup by volume and the chow mien was a sparse cup. That's NOT much food, given the typical amounts other Chinese Places serve. MOSTLY NEGATIVE REVIEW BUT.. I do LIKE the food quality. For "fast Chinese food" it is good to me, and fresh. The "value" is just not there anymore. The bottom line is: I simply will not eat there very often anymore. I've gone from eating there once a week, to once a month, and might just give up all together.. unless they change their business model. IF you decide to eat at Panda Express consider the following: TIP: Don't buy the 3-entry plate. You will get Less Food (and value) by comparison as a result of their sales and portioning practices. ANOTHER TIP: Eat In. Don't expect the full plate of food that other Chinese Places serve, but you will do better (more food quantity) if you eat-in vs. take-out. At least if you are eating in, you can complain when you get a minuscule portion of each entry'. This review is based on several visits to these stores. I have NO "ax to grind" with Panda Express, other than how they've decided to run their business. I hope this, and other similar reviews will compel them to make positive changes (a google search will help you find similar complaints about portion sizes over time at Panda Express). read more

Great food, not so great service. They have definitely stepped up their game recently, however the attitudes from certain employees can still be improved. Three stars for the famous orange chicken! read more

We don't usually have Chinese take-out, but when we do it's at Panda Express. The food is well-portioned at a fair price, and it taste fresher than Panda Palace. The tables are usually clean and the staff always seems happy. This place is perfect if you're in a hurry (they have a drive-thru), but if you have some time I also recommend China One just down the road. They have a wider variety and everything is made to order. It is a little pricier though. read more

Not a busy location so not as good as lake Elsinore location near Costco but staff are nice. Layout is weird cuz u don't know where to line up when you walk in the door. Still love the angus beef though even though small is tiny. read more

The food was ok. I ordered the chicken teriyaki and string bean chicken with half brown rice and half vegetables. My wife ordered the orange chicken and walnut shrimp with the fried rice. The vegetables were a bit soggy and they forgot to put on the side the teriyaki sauce for the chicken. String bean chicken was pretty good. Walnut shrimp tasted pretty good. Orange chicken was a bit dry. We also got chow mein on the side and that was a bit bland. The reason why they get three stars instead of two was the super super speedy drive through service. Fastest I have ever experienced. Overall I would have to think about coming back. It was not bad but was not good. read more

I was getting an orange chicken with chowmein it was 60 percent or more onions I asked if they could make a new batch since was all onions left? Then the guy manager said to me we followed a recipe so we will not do special order in a a defining way so I said customers service is important for your business but he repeated we can not do special order but I said just look at all the onions, so I said can I talk to a manager then Alex goes I am the manager / bully. So I got the food and left. Also their portion are so stingy. read more

You had one job! Read the order on the screen, scope the food and put it in a box! Pretty simple then ask me to drive all the way back after I'm already home. How about offering to email your customer compensation for your mistake and being accountable! read more

Today was the first time I ate at a Panda Express. I had my two grandsons, ages 3 and 7. Their kid's menu is one of the best for fast food, allowing them to choose any entree and side from their main menu. The food is decent for the price and it was very clean. read more

I ordered for my mom who hardly eats or is able to eat due to her having chemo. So she requested Panda Express so of course I placed an order because if she wants something we never know when she'll have an appetite again. It's been an hour and some change now still no food and it still says the kitchen is preparing it. I called to make sure they received my order the lady was very nice but she even said the food is ready so I'm not sure exactly what we're waiting for or what's happening she said it's been sitting there read more

I'm not one to complain but this by far has go to be one of the worst experiences I've ever had at a Panda Express. We were a group of four. My brother and his girlfriend ordered before us and they weren't offered a sample neither did my girlfriend or myself get an offer to sample something. They didn't make us feel welcome and I know that Panda Express supposedly stands for making guests happy which is not the case in our experience today. The manager obviously does not know how to run her store because her employees were rude, they didn't smile, they didn't fully give eye contact and it seemed like they didn't want to serve us. I don't appreciate this kind of service being one that has worked in the food industry serving other people. This store should actually pay attention to these reviews and make things better so whenever people come here they actually want to come back. I don't recommend this place at all. read more

TERRIBLE CUSTOMER SERVICE!! Went thru the drive thru at 4pm on a Tuesday. We asked at the window, after placing our order...but before paying...if we could add one order of spring rolls. The employee told us no that was not possible. We would have to go through the drive thru again. WHAT!!! And there were NO cars in back of us!!!! Will not be back. Lack of common sense is unbelievable!! read more

7 minutes really, why give me a precise time if it's going to take you 17 minutes to hand me my food. No apologies either. Why come here. Don't. Easy read more

Been waiting for my food for 20 mins now. They told me to "wait around the corner" after I went through the drive thru and people behind me have already gotten their food and left. Seeing the other reviews about this place, I will never come back. read more

This location ABSOLUTELY SUCKS! Everytime I go here there's always an issue. So I'm glad that tonight's my last night giving money to this establishment. Foods always cold or old, my orders wrong and not to mention the staff are rude annoying and try to rush u through without even listening to what your even ordering. I suggest u train your drive thru staff better and get it together this location is unacceptable and unlike any other Panda Express I've been to... Tonight I ordered Kung poa and beef and broccoli and I got Kung poa and some inedible monstrosity they called Beijing beef.... read more

I had a bad customer experience a few minutes ago I'm an Uber eats driver and I just got down to go into the diner n it took more than a minute for the lady to come to the window to assist me instead she's taking her time tlking with her co workers and when she told me only the drive through was open I went to the drive through and this rude lady kept speaking so fast wouldn't let me speak and I informed her I was Uber eats and she just said oh okay just drive o through and I been to this location before. And they do not usually question me like she did and showing her sassy ass attitude I wish I could of got her name it she was moving too fast making feel she didn't want to help me in the first place! What a manager to have a lady like that on your team ! Hey lady if you cannot serve good customer service it's time to look for another job or work in the kitchen area ! And by the way I give this location 0 stars!!! But I had to choose at least 1 star for me to be able to post this review read more

This would be my daughters and my "teriyaki" chicken! We also asked for white rice. Sad part is it doesn't surprise me. They didn't give or offer us any soy or hot sauce. But they did remember to charge me more for apple juice. Annoying because they package it up and tie it so you don't realize it until you're gone. read more

Panda Express - Fast Food Near Me - Wildomar, California

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Don't get here 30 minutes before close or you might piss off the workers. Timothy likes to roll his eyes and make comments about the food I ordered. Yeah when I order BEEF AND BROCCOLI ID LIKE SOME BEEF IN IT. So I'll wait as you do your job. Not to just listen to your stupid comments. read more

The receipt ask for a Guest survey review regarding the Wildomar Panda. Great, but I am guessing because it was negative, it conveniently did not work. You know how Yelp works, well, here's my opinion. Awful! The reviews are accurate. Cheap, short change, wrong and slapped together, as if; it was a drive through? haha Maybe someone from corporate office should go there for dinner sometime and see for yourself. You also have to ask, is this own by Panda or is it franchise? Either way, they're still representing Panda Express and not in a good way. On a good note, Menifee and Temecula locations are in my opinion, top notch. The food is fresh and plenty. read more