Tried this place for the first time and was honestly disappointed. I paid $24 for two chicken bowls, one was all white meat and both had very small portions of protein. The flavor was decent, but the bowls were basically just rice with a little meat sprinkled on top. It felt more like fast food than anything else, and yet the cashier still prompted for a tip, which felt out of place given the setup and service. For the price, I expected to at least feel full but I left still hungry. Won't be returning anytime soon. read more

Flame Broiler - New American Near Me - Murrieta, California

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Ordered the side order of Korean short ribs tonight for $8.00. Got three really small pieces and they were 99% fat, as in non edible. Told the young female clerk and she was like yea sorry it's like that sometimes. No effort to credit me or do anything to make my dining experience any better. Save yourself some money and do not order the Korean short ribs from this location, you will very disappointed in the food quality and the poor service. read more

Stopped by this location with the fam for dinner. Only thing I expect from Flame Broiler is delicious food, and of course they did not disappoint here. The staff were nice, took our order, and we received our food within 5 minutes. We had the chicken and bulgogi beef combo. Always love the teriyaki sauce, and the Louisiana hot sauce has become a necessity when eating here; never thought it would be the perfect complement to teriyaki chicken. Side note: The beef has always been bulgogi, but FB used to just advertise it as "beef" right? read more

Ordered a chicken and vegetable bowl for pick up, picked up our bowl and there was no chicken in it. Had to call to get refunded, there was really no apology or sense of being apologetic, which is crazy when they forgot the chicken on the chicken bowl. read more

In and out good food. The spicy sauce IS kinda spicy if you can handle the heat, I USED to be able to but I can't anymore!! Their teriyaki sauce is so dang good you'll wanna slap your momma and needs to be poured on EVERYTHING that's on your plate. Wish they had senior specials, we don't eat as much as we used to and rice doesn't heat up very well.... read more

Went in the other day and ordered 4 bowls. One with teriyaki chicken and rice, and three bowls with beef and chicken veggies and rice. The beef smelt sour and tasted funny so I had to go back to the store to return the food. Would recommend you check your food before you eat it if you order from here. read more

This location has to get back to its roots as far as the food prep goes. There was a time when the food tasted fresh off the grill rather than reheated bulk cooked meats. Customer service is great but the food prep needs to get back o track or else this place will lose out to the competition. Get it done sooner than later !!! read more

DELIVERY & DELICIOUS This service provider is consistent and has a five-star rating in their space. I've ordered several bowls and plates in the last 30 days. Whether you select their Korean Spicy NAE Chicken or tender Angus Bowl, we found the flavors, portions, and quality extremely satisfying. They've become the default lunch and dinner option when we don't want to think about what to eat. ARNOLD SCHWARTZENNEGAR RATING I'll be back! read more

The chicken bowls are usually decent but it's hard to sit and eat inside because of the overwhelming smell of bleach. I can appreciate them cleaning but they like to mop and spray cleaners as you are literally trying to eat. The over spray gets on you and your food and all you smell is bleach water. I would suggest cleaning and mopping when no customers are present. The guy with long black hair in the back making food was on his phone and then making food. It's just looks really unsanitary. If I go back then maybe I'll get it to go so I don't choke on the bleach fumes in the dining room. read more

Flame Broiler - Mini chicken bowl with no veggies - New American Near Me - Murrieta, California

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Horrible customer service. Magoli was rude when asked how big was their bowl and didn't even say thank you or have a good day. They need to train the cashier to be courteous. Chicken bowl was pretty good, but I will no be coming back to this location. read more

Grubbin chicken and beef combo bowls with magic sauce and ribs with salad. Watch out their spicy is super hot

Overall I was happy with the food and establishment itself. The issue I had was I asked for extra chicken with my bowl. I understood that this would be an extra charge and it was lists at $4.49 in the menu board. However, it rings up as $5.49. Since there is likely nothing the girl at the counter could do and it's not her fault I didn't bring it up. But still frustrating to get charged incorrectly. There is a possibility it was billed as white meat instead of regular chicken but it doesn't say white meat on the receipt. read more

Flame Broiler - Incorrect price for extra protein. - New American Near Me - Murrieta, California

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I give 4 stars because of nice customer service. Food would be 3 stars, the chicken was a little over cooked, it became dried and smelled somewhat burnt on certain chicken. The flavor wasn't bad at all, added the extra side sauce if needed. read more

Flame Broiler - Menu - New American Near Me - Murrieta, California

When you sub out the rice for veggies you have a healthy meal at an affordable price. Small Vs. Regular portion. I think getting the smaller bowl size is perfect for lunch or a light dinner. I posted a picture of small Vs. regular so you can decide for yourself. - Even if the chicken or steak is overcooked the magic sauce can overcome it.. - Other sauces available from squirt bottles up front by the cash registers. - Only one napkin dispenser?? read more

Flame Broiler - Mixed bowl no rice only veggies - New American Near Me - Murrieta, California

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I used to come here regularly when I lived nearby and it was always really good. Today the beef was literally the texture of beef jerky. The service was horrible. They were closing up an hour before their closing time and packed up my order to go despite me ordering it for eat in. Then the cooks and cashier glared at my kids and I as we ate. They started mopping the dining room and putting up chairs all around us to try and crowd us out. Probably one of the worst experiences I've had in a long, long time. Won't be back. read more

Flame Broiler - Angus beef bowl - New American Near Me - Murrieta, California

Cashier was great, very personable. But have a talk with your cook. . . If the whole 1/4 or 1/3 of avocado is turn grayish brown it's bad. I don't mind if there a little bit but this sucks! $2.50 in the trash. read more

Flame Broiler - Spoiled avocado - New American Near Me - Murrieta, California

Love flame broiler but today found a hair. The food still tasted good but I'm defiantly gonna need some time before my appetite comes back cashier lady was professional. Actually a lot of people when I came in today which is surprising for just a regular Tuesday. Good to know they have business. read more

Flame Broiler - Mini bowl Mini Half & Half - New American Near Me - Murrieta, California

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Absolutely one of the worst experiences that I've ever had at this location. Keep in mind that I eat at this Flame Broiler almost daily, and never have I experienced this level of unprofessionalism and rudeness by cashier, Patricia Alvarez. Upon entering the location, I wasn't greeted or welcomed. I looked around to find Patricia and her colleague gossiping. Then, when I was ready to order, she said, "What can I get you?" with a tone and body language so unhappy that I didn't want to order anything - and contemplated eating elsewhere. I decided to order anyways thinking it may have been just a one-time matter (Although this isn't my first rude encounter with Patricia) and waited at a table. After 5-10 minutes, Patricia yelled at me saying, "Your order is ready!!" as if it was unacceptable for me not to notice. I responded by saying, "I wasn't aware" and she proceeded to roll her eyes and continue gossiping with her colleague. This was beyond unacceptable and, regardless of how challenging the customer experience can be, she should always uphold a level of professionalism and positive attitude that best represents the company. Her poorly displayed attitude, tone and body language needs to be addressed or customers will continue to look elsewhere. read more

Ok to start off I hate having to write bad reviews. Since I work in customer service industry myself . But tonight service wasn't so good . First of all before I even arrived to the location Yelp page says they're open till 9:30 pm. So I call at 8:40 pm to get ahead and place my order . I get there at 8:50 pm still thinking they close at 9:30 pm . So I place my order I get it shorty my after i order . Notice that a client before me got their food 1 mins before me they get to eat their food indoors . So I ask if I could eat my food the girl at the register shaked her had at practically said no . Cool I could respect that since it's closing time Was I upset yes . Why because another customer before me were allowed to enjoy their food indoors but I couldn't . Did I complain no . I went outside to eat my food . Then noticed That they got my order wrong . So I go back inside and they fix it . They give me the salad that my platter is supposed to Come with . Now I go back Outside and again no dressing on my salad they mess up again . Now at this point I don't even want it anymore. Im a weekly client and love coming here . And I get it they were closing which I understand. But why do they treat people differently then others ? All customers should be treat equally. That's all . They were nice but wasn't happy with the entire experience I'm Sorry . Also might wanna adjust your times on your Yelp so you guys don't hVe this issue again . read more

Flame Broiler - New American Near Me - Murrieta, California

Not sure if this location has changed ownership, but the experience tonight was horrible. We eat here a few times a month but that may come to an end after his visit. Trued for 30 minutes to call in and order, but no one would answer. Finally went down to place the order in person and asked the young girl with glasses if their phone was working. She looked down and said she forgot to hang it up. No apologies, nothing. Took my order incorrectly and when calling my order number, didn't say thank you or even ask if I wanted any sauce to go. The white meat chicken bowl was heavy on rice and light in chicken. The half and half was a bit closer to what it should have been. Horrible customer service and it wasn't even busy. Absolutely no reason for this!! read more

Flame Broiler - two bowls of food on a table - New American Near Me - Murrieta, California

Great food! But the portion is got little less than before other than that service is awesome

Great food, good portions for the price. More meat in the bowls would be great. Fast and friendly customer service. read more

The woman(staff) here are SUPER unprofessional. I walked in and they were gossiping in Spanish and they see me standing there waiting to be helped and they kept talking. It was the women at the register and one of the cooks. This sets such a bad example for all women everywhere. At least go to the back and do your daily gossip there not right in the front where the customers can literally see you and hear everything your saying. I can guarantee one of those women was the manger because they were acting very unprofessional and had poor manners. read more

I come here often, usually after my lash appt and they never disappoint. Service is fast and usually doesn't have a long line. Even when they do the person taking orders are always very fast and efficient. Although I've never eaten inside, I always take it home for hubby and I, the tables look clean and the fountain sofa machine is a ways well stocked with lids and ice and forks. Their food is always freshly made and I have yet to have a bad experience here. Highly recommend! read more

Ordered two regular bowls. One had the Amount of chicken I'm used to paying for and the other had less than half the portion. We thought that was the only issue until I went to cut up the chicken for my toddlers and to my surprise the chicken was not cooked all the way. Will never be back here! read more

Flame Broiler - New American Near Me - Murrieta, California

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Yummy food all the time! I'll be back weekly. Chicken veggie bowl is always great. Thanks flame broiler!

I've been coming here for years and never had issues with their food before. In fact, it was one of my go-tos. But recently this place gave me food poisoning. I ordered a half and half chicken and tofu bowl, I didn't see anything wrong with it but maybe I didn't look close enough. I fell extremely sick the next day and I'm positive it was this place because I didn't have much food before or after the meal. Really unfortunate, I will never eat here again. I'd rather make my own bowls more safely. Please avoid unless you want food poisoning. read more

Food was great, it was the customer service that destroyed my appetite, truly a sad day, me and my friend came here to eat on this beautiful sunday, so excited to eat, haven't eaten since yesterday. We walk in, super excited, boom, vanessa, the front cashier does not greet us, but greets us with a frown on her face , no enthusiasm, nothing, already kinda iffy about eating. We get our food, first of all, given to us with attitude that they might as well throw it at us. mmmmm so good, and more customers walk in, me, the observant person that i am observes a man ask for his order, only to lash with attitude 'Sir, i'm on the phone right now, give me a second'. I threw up at home later on. read more

I don't understand why you guys offer tofu but cook it on the same grill as the beef and chicken... and when I asked if the grill is cleaned before the tofu goes on there the answer was idk. Why even offer tofu as an option! read more

This place sucks. Go to top grill up the street Girl who was at the register was nice though read more

We were received with a nice smile and were assisted with recommendations. We were a little upset about the 20 minute wait but in their defense it was busy. My fiancé complained about the wait but our food was on the way out at that point. I was so impressed with the level of professionalism and the way the cashier immediately addressed our concerns. She contacted her manager and handed her personal phone so we could voice our concern. The manager accommodated us and the staff present were very apologetic and provided excellent customer service! By the way the food was delicious! We will definitely return and will recommend others as well. Kace the cashier was delightful and is one of the reasons we would return along with the way our complaint was addressed! read more

Best food in the whole world!! It doesn't take long for the food to arrive and it's fresh and delicious.

Came here after the gym. Service was nice enough A bunch of younger people working Food was very slow to come out At least it tasted good Until. I get halfway though my Korean chicken bowl Hair in it. So frustrating Just handed it to the girl at the front and showed her the hair. She kind of deer eyed me and I just said throw it away for me. If you're the owner and reading this I would probly have a meeting about being sanitary. Super gross bro. read more

Generally good food and service at this location. However, I found a piece of plastic in my food on this visit. Glad I spotted it before accidentally eating it. Makes me a little concerned about coming back. May switch to Waba Grill going forward... read more

Flame Broiler - Plastic I found in my food. - New American Near Me - Murrieta, California

Love the food here, my favorite dish is the rib plate and will normally order with the steam rice,veggies, double avocado, I have never eaten there but the dinning area appears clean, not sure about the bathrooms because I've only picked up food. The only reason that I am giving this place a 3, is because lately they NEVER pick up their phone anymore so it impossible to order a head of time, making it very inconvenient to have to wait much longer, not sure what's going on but it seems that it is intentional, this was never the case before. Also the parking is very limited, they do have parking for handicap but no wheel chair access. read more

First of all, meat is DRY. This place also has a weird smell, should've been my first clue to RUN! I took two bites of my beef bowl before I realized that one of the pieces of meat was green & SHINY. Absolutely foul. I spit it out & now I'm hoping I don't get food poisoning. I brought it to their attention not a single sorry just asked if I want a new bowl. I think NOT! Refund immediately. I would say inspect your meat before you put sauce on it if you plan to come here. For $15 per meal, you should have confidence in eating. FOUL FOUL FOUL. read more

Ahh finally a healthier Chinese option in Murrieta. But is Flame Broiler Chinese or is it Japanese? By definition Teriyaki is a Japanese invention, yet you can get fortune cookies here; so the quandary persists. As far as the food goes; you know the drill. If you've been to a Flame Broiler, then you've been to them all (not technically--figuratively). They recently opened so the dining room and restroom are IMMACULATE. Prices haven't been adjusted and that's a relief. $5+ for a Chicken Teriyaki bowl can quickly impact your wallet amidst our ongoing recession. But have no fear, you can combo your bowl for just a few bucks more and hope you can make it til dinner. Freshness comes at a premium and that's what separates Flame Broiler from other fast-food Asian joints in the area. Maybe it's Asian fusion... read more

Flame Broiler - New American Near Me - Murrieta, California

I love Flame Broiler. Its a great covenient healthier option for fast food that actually taste good too. I normally get the mini half and half bowl with brown rice. It seems like it would be small but its actually plenty of food. Its half chicken and half beef. I also get broccoli with mine. It's all protein mainly so it can definitely fill you up. I like the food better here, but Waga Grill (similar concept) has more options. Try the dark (like teriyaki ) sauce with your bowl. It adds some great flavor. read more

It's better than bad, it's good! Okay first things first: Magic sauce = Teriyaki sauce, stop playin' Hot magic sauce = Crystal hot sauce, quit playin' [Press ENTER to continue] I ordered the mini chicken bowl this time around because last time I was here, I ordered the small bowl and it was too much for me. Having the option of brown rice is a plus. The menu is simple, so you can't really mess it up! Still, $3.50 for a side of ribs is a bit much when it's 70% bones, so don't bother with it. I don't expect a 1/2 rack of ribs or anything, but at least have the decency to give me ribs and not "spare" ribs. Ba-boom pish! Also someone needs to teach ya'll how to steam veggies. Seriously. When they are crunchy that means that they are not done!! Could you please fix that? Spanks. But don't fret I really do like this place, it's a nice change from the other places in the area (e.g. Rubio's, Pollo Loco, etc.) You could say I'm finally listening to my momma and getting more veggies into my diet. Apparently, purple isn't a fruit. read more

Flame Broiler - Don't let the size fool you!! - New American Near Me - Murrieta, California

I had no idea what to expect, but it wasn't this. I thought they'd have broiled chicken pieces, but no - just rice bowls/plates. Totally tasteless and dry. I had the chicken, hubby had the angus beef plate, both meats were dry. The veggies offered are primarily all cabbage & broccoli, a couple of slivers of carrot. No snap peas, bell peppers or white onion pieces. Another thing worth mentioning, this is not a good choice for diabetics (the rice is high-carb we know) but they only offer a sweet teriyaki-type "magic" sauce they call it, and a hot sauce. Not even a soy sauce is offered, and they serve each dish with a piece of fresh orange which is high-sugar for diabetics. Panda offers a much better bowl at about the same price with real chinese flavor. This had no flavor. We will not go back. read more