I noticed this jeweler since it opened a few years ago and kept *meaning* to go in…read more I have a couple nice watches I allowed the batteries to drain and decided I'd finally do something about it. So we just walked in and they said they'd be ready in an hour. Score! I also had a couple repairs; a narrow omega chain I crimped, a stone remount, and some rhodium plating. They did all that very quickly and I'm happy with the workmanship. It is very nice to have a local jeweler with a highly experienced bench jeweler on site. Aside from all that, the people who work there have great attitudes and are very personable. I have a few loose stones I intend to mount and will be working with them for some custom work. Try them out and let's keep our local mom & pops in business!

Owner, John was efficient and very good at his craft. He responded to my request for a quote…read morewithin 15 minutes and had my wedding band repair completed within 4 hours!! He did an EXCELLENT job...attending to detail and called me when he was done. I was so happy that I gave him 2 other pieces to repair! His shop is clean and neat and he is knowledgeable.

They fixed three of my rings at a very reasonable price and they also bought my Gold at a good…read moreprice. All overnight! They're sweet and make you feel comfortable a very easy place to fix an exchange jewelry. Not intimidating at all. My 14 year old ring looked so good I was shocked!

Very helpful! Needed some servicing on my Wilbur watch... took care of me quickly and perfect!…read more Thanks again

Based on the great reviews I popped in here the other day to see about getting a new and more…read moresparkly (better quality) aquamarine for an older ring. Lisa could have easily sold me one but after examining the ring told me that all it needed was a really good cleaning -- and she was right! The cleaning was not super cheap but when I picked it up I couldn't believe the difference. Absolutely gorgeous! For sure we will be trusting them with any future jewelry needs.

Albert and Lisa are so incredibly skilled at their craft and incredibly kind as well. We went in to…read moreget some jewelry appraised, and they were extremely thorough and knowledgeable and took a lot of time going through each piece. They are experts in this field, and we could tell by their knowledge and keen observation of each piece. We ended up also getting my wedding ring and engagement ring fully re-plated, cleaned, soldered together, and had a missing diamond replaced. They were very affordable and skilled. I'm so happy with my rings!

I had my engagement ring and wedding band made into one custom ring. I liked it so much that my…read morehusband ordered me a custom wedding band to match! They even made it in time for our 25th wedding anniversary! Everyone was so amazing to work with and I couldn't be happier with the result! Thank you Krista and Joan!

Excellent jewelry store. Wonderful, honest, and knowledgable people. Janet was amazing and very…read morepolite. Great place to buy, sell, or get an honest, accurate appraisal. Best rates in town, as well!

Great service!! Great on repairs too!! Great selections! It's obvious why this place has been in…read morebusiness for so long!!

This store has a great selection. When we went in, the man up front (I believe his name was Henry)…read morewas so kind and helpful. He took a lot of time to answer our questions and show us different options. Highly recommend

I cannot recommend Joe and everyone at McClave Jewelers enough!…read more I recently got engaged and inherited my fiancé's late mother's engagement ring, which Joe originally handcrafted back in 1992. When I brought it in to have it cleaned, he took one look at it and immediately recognized it. It was such a special moment and made me realize just how much history this little ring carries. I originally popped in for what I thought would be a quick cleaning. I also wanted to ask about removing a sentimental ring that had been stuck on my left hand for over 10 years and get some ideas for my grandmother's engagement ring, which had been sitting in a jewelry box for decades. Joe was so incredibly kind, patient, and genuinely excited to help. He carefully cut off my stuck ring, gave me a very reasonable quote to repair it, and then spent so much time talking through ideas for my grandmother's ring. We bounced around different designs until we landed on the most beautiful custom wedding band! I never could have imagined that a ring sitting untouched for all these years could become something so gorgeous. The best part? Just 10 days later, Joe called to say everything was ready. We picked up my rings today, and I honestly don't even have the words. My sentimental ring looks absolutely brand new, and my custom wedding band completely exceeded every expectation I had. The craftsmanship is just incredible. It looks like it's always been part of my engagement ring. What meant the most to me was how personal the entire experience felt. Joe never made us feel rushed. He truly cared about the story behind these family heirlooms and helped create something that honors both my fiancé's mom and my grandmother. That means more than I can say. I can't WAIT until I officially get to wear my wedding band! It means so much to me knowing that my grandmother's engagement ring, a ring that's been in my family for so many years, gets to have a whole new life instead of sitting in a jewelry box. The fact that I get to carry a piece of my family's history with me every single day is something I'll never take for granted. Joe transformed it into something that's absolutely timeless, stunning, and so ME. I know I'll love wearing it just as much 30 years from now as I do today. Thank you, Joe, for sharing your talent, your creativity, and your kindness with us. You made this experience one we'll never forget. We'll absolutely be buying my fiancé's wedding band at McClave, and we'll be recommending Joe and the entire McClave team to everyone we know for years to come. Thank you for everything!

Today we came back to McClave jewelry on a ring that we bought yesterday for my anniversary,…read more I wanted to Exchange it. First thing I noticed is how super clean this jewelry store is, highly organized with attention to details. The lighting is bright so you can see everything very clearly . The atmosphere is very warm, friendly, chic, classy and elegant. There are so many options to choose from, necklaces, earrings, all kinds of rings , and birthstones. All of their jewelry are of high quality. Their price points are spot on! I was first greet by Gregory one of the brother here . Gregory was so enthusiastic, humbling, charming, super attentive, very down to earth, sweet, kind, caring, very genuine, very knowledgeable. He really gave me to the time to look at all the jewelry, I really appreciated that! I actually did find a ring which I really loved! Gregory gave us a great deal on now my new ring, which I'm a so thrilled beyond words! I would like to thank McClave's Jewelry store! We really appreciate Gregory for his wonderful help for yesterday and today! I would especially love to Thank Gregory for making our visit so memorable! I'll tell all my family & friends to come here!

I went into the Gold Store in Thousand Oaks yesterday because I had to sell something. It was a…read morevery difficult, even painful thing to do, but the staff was very kind, patient, and sensitive to my situation. I very much appreciated the good service and the sensitivity they showed. The owner went out of his way to give me as much as he could for the jewelry I had to sell, and was even concerned about my situation and asked me questions about it. (which was very kind of him.) I had no intention of discussing my situation. I was just going to sell what I needed to sell and go, but it just came out, and again they were all very helpful and kind about it. I grew up in the area, and myself, my wife, and other family members have done business with this store for decades one way or another. They are reputable and do their best to serve the community and I appreciate that. So once again, I say thank you to the staff. May the Lord bless you and keep you, may the Lord make his face shine upon you and be gracious to you. May the Lord lift up his countenance upon you and give you peace. Nothing missing, nothing broken. Thanks again.

Best shop in town run by reputable competent professionals. Competitive pricing and no hard sell.read more

Love this new spot! I purchased a gorgeous necklace from Jennifer's Malibu Rockstar a number of…read moreyears ago that I wore to my wedding. Utterly unique Lalique style piece that I receive compliments on every time I wear it. Recently, I stumbled in to this jewelry store not realizing the connection. I am looking for a designer for a complex custom idea and have not been impressed with local stores - I was considering outsourcing to a jeweler in San Diego. I was speaking with Gabby, and Jennifer recognized me. Okay, she is such a cool artistic lady! The jeweler in the back can also make my custom design! I have been looking for someone to do this piece and I am incredibly excited to have this team on the block!!! I could do flips. For custom made pieces this is a great spot and there are beautiful gifts too!

Fantastic experience working with Jennifer to design a new wedding ring! She is so knowledgeable…read moreand easy to work with. The design was great and came out more beautiful than I could have ever imagined!

Once again, they worked miracles! I had a pair of earrings I never wore because they hung too low…read more I was told they couldn't be shortened, but somehow they made it happen--and now I wear them all the time! Professional, courteous, knowledgeable, and family-owned and operated. I truly cannot say enough wonderful things about them and their work. Highly recommend!

I found the perfect custom gift for our 40th wedding anniversary. Jen and the crew at fox help me…read morefind the perfect gift. At no time did I not get a hard sell, and the final finish product was resonally price and on time.. Highy recommend FOX. Jim

Let's be honest, you don't stay in business for over a century through 4 generations if you're not…read morethe best of the best. I've seen the Polacheck's billboard on the 101 for what seems like the last 30 years, so when I decided I needed to find a "home" watch and jewelry store, that's where I chose to go. Whether it's at their Westfield Topanga Rolex location, or their flagship location in Calabasas, they have always made me and the Mrs. feel very welcome, just like family (I kid you not!). Sunny at Topanga is just plain awesome and Lisa at Calabasas is an absolute gem! It's that small town, genuine and caring approach that makes Polacheck's stand above the rest! And no matter what we've purchased, big or small, they have always been absolutely stellar and made us feel very special! 11 out of 10 experience all around!

I know Polachek's has a lot of celebrity clients. im definitely not someone famous but they sure…read moremade me feel like a VIP. Shoutout to Doug for the 11/10 customer experience. I will definitely be back for both Rolex & Non-Rolex purchases.