If I could give zero stars I wouldn't even give that when rating this company and their complete…read morelack of customer service and communication. We met with Chris on October 13, 2025, to discuss replacing an exterior patio door at our home in Leesburg. After we reviewed the proposal, we signed the contract on October 15 and paid the 50% deposit with the expectation, per Chris, that our door would be installed within 6 - 8 weeks. We never heard back from Chris and had to contact him OURSELVES on November 28. At that time, Chris let us know Bob, the installation manager, would contact us the following week. It was shortly after that Chris let us know he NEVER PLACED THE ORDER for the door as discussed on October 15. He then scheduled Mark Arnesen to come to our home on December 5 to confirm measurements for the door and we again believed the order was placed. We heard from Chris again on December 10 to let us know the door would arrive the week of December 22, to then receive an email minutes later telling us the shipping date was updated to January 8. All that to be said, we have not heard from Chris since December 13 when we requested a discount on this order for this major inconvenience. I then emailed the owner, Mark Russow, on January 8, but of course, received NO RESPONSE. We are now going on over 3 months and still do not have our door replaced...but yet I received an invoice for our final balance today...with ZERO DISCOUNT APPLIED. I am more than understanding of the ordering process and delays due to the time of year/ holidays, but I am not understanding of the lack of customer service and communication. We purposefully were trying to work and support local businesses, but I cannot recommend enough to avoid working with this company.

Big mistake. Huge. Now, I own a 100-year old tudor with steel casements that ALL. NEED. REPLACING…read more And I'm going with top-of-the-line to maintain the look of the originals. Shoulda called me back. Boop.

We had someone accidentally break our kitchen window with a rock. DCG visited same day and gave us…read morea reasonable quote. The work was completed promptly as soon as the glass panel came in. Very happy with the work. They made this repair painless.

District Capital Glass was extremely easy to work with when I had them replace a single glass pane…read morein one of my windows. They were very communicative throughout the process and efficient when completing the work, all of which was at a great price.

I hired Metro Windows & Glass Repair for a small job (replacing the glass in a cracked double-pane…read morewindow), and it was a smooth and quick process from start to finish. We'd had trouble getting a contractor for such a small job before, so I appreciated that. They were able to come for an estimate the day after I called, and scheduled installation very quickly after the glass arrived less than a week later. The work was done in under a half hour, looks great, and they left no mess or trace at all. The total cost was $295, which felt reasonable to me. I'd happily hire them for similar work in the future!

I read nothing but good reviews about Sam when I was looking to replace a window with a broken…read moreseal. Sam lived up to the high rating he's got here on Yelp. Sam was out to provide a quote the day I contacted him. His price for the replacement glass and labor was certainly fair. He kept me updated on the status of my order. And he and his partner took care of the fix quickly and courteously on the day they came out to complete the job. I would certainly hire Sam again should I need future window and door work. He's a genuinely nice guy, skilled at what he does, and I'm very happy to have found his business.

I had a really great experience with ZEN Windows from start to finish. What I liked right away was…read morehow casual and easy everything felt, no pushy sales tactics, just straightforward and friendly communication. They were super responsive anytime I reached out with questions. Emails and calls were returned quickly, which made the whole process feel smooth and stress-free. They also got someone out pretty fast to measure the windows, so things kept moving without delays. I ordered 10 windows for my townhouse at the end of February, and everything stayed on track. The windows came in April, and installation was set up for the very next week, exactly how they said it would go. The install team (two guys, led by the amazing Mark) was awesome, very professional, worked efficiently, and took the time to protect my floors and furniture. They cleaned up as they went, which I definitely appreciated. Scott, the owner, stayed in touch throughout the day of installation and honestly throughout the whole process. I had a couple of window and sash issues but Scott was amazing and the kind of communication and follow-through really stood out. Overall, I couldn't be happier with the experience. They did exactly what they said they would do, and the customer service was top-notch. I'd definitely recommend ZEN Windows to anyone. It really was a calm, "ZEN-like" experience. Haha!!

Zen Windows [and doors] installed a replacement Pro Via front door and sidelites as well as a…read moregarage entry door. The workmanship was perfect. The entry door is exquisite. I previously used Zen to replace French Doors. I highly recommend Zen. And no down payment is required. Pay once the products are installed

I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

Did not read my request before messaging me. Asked me lots of questions only to arrive at the fact…read morethat it's an interior door which they do not do. Which I stated in the initial request

Based on an experience in March 2026...project initiated after discovering damage and considerable…read morewear & tear to 15 year old townhome roof. RESPONSIVENESS - very fast, very responsive, very professional. A tad too frequent, but apparently roof repair is a competitive business. INSPECTION - scheduled and conducted efficiently; exceptionally thorough inspection report (David). COST - in line with all other quotes, which are apparently driven by the insurance estimate. Green Oak differentiation included owner interaction, master roofer certification, 5 star rating, excellent warranty, professional documentation and workflow management. WORK - scheduled efficiently, material arrived on time the day before, crew arrived on time the day of, work was conscientious and completed in 3/4 day (townhome), clean-up (including loose nail hunt) was impressively thorough. AFTER - received certificate of completion in a timely manner, along with photo record of repaired roof. Not being a roofer, it's difficult to assess the integrity of the new roof & shingles, however the end result appears clean and professional. Suspect the new, high-quality roof will increase the townhome value and/or decrease time to sell based on the high-quality products used and overall curb appeal of the work. Overall quite satisfied with Green Oak. Recommend.

After a large javelin-sized branch impaled our ~5 year-old roof, all the way through the shingles,…read moresheathing, and paper, my insurance company asked me to get a 3rd party quote to compare to their assessor's. I reached out to Green Oak after searching on Yelp (s/o), and was extremely glad I did. Brian H. took me through the process from start to finish, including an insightful explanation of the insurance claim process. The free estimate happened within a few days and ended up being lower than the insurance-assessed quote. He recommended a roof "tune up" as part of the package without pushing or trying to upsell me for more, which i really appreciated. He also accommodated my inquiry of adding on the installation of a bathroom exhaust vent cap, which was missing when we moved in. After being extremely reasonable on pricing and lighting-fast on responses, they scheduled and completed the work the day after signing. The team was efficient and respectful, with a huge attention to detail. TL;DR - Highly recommend giving Brian and Green Oak Exteriors a shot to help fix your home exterior issues, especially when you are in a bind with your insurance company!

Door would not open. Came out promptly. Field the problem. Tech (Norris) explained problem. We…read morehave used Door Doctor in the past. Highly recommend them

Door Doctor installed a replacement garage door spring for me with a five-year warranty in August…read more2022. It failed in July 2025. Their technician replaced this spring with the same type (250 lb. x 32 spring), but he indicated that given the weight of the wooden door, a heavier spring should have been installed back in 2022. (A 262 x 40 lb. "High Cycle"). I have written Door Doctor multiple times including certified return receipt to have the proper spring installed, but they have yet to contact me and resolve the issue. Dave

After reading mixed reviews, I hesitated about moving forward with them. I went shopping at a…read morecouple other places but ultimately came back to this one because of the helpful man Luis. Luis, in particular, was instrumental throughout our inquiry in our project journey. He patiently addressed every query and guided us at every step. Without his assistance, our experience with the home doctors might not have been as smooth or satisfying. I will definitely be coming here in the near future when I finalize my home improvement.

These people installed my roof exactly 8 years ago, and till today, I still get compliments. Not…read moreonly was the price very affordable, but they were very professional. I'm writing a review now, to show my appreciation for the value they provided to me, and the quality of the work they performed. Thank you Philip!