While the staff was very nice, it took a long time to receive my order because someone put cheese on my salad. Me and my partner is lactose intolerant. I didn't mind waiting because at least the mistake was corrected. The employee who caught the mistake was super nice about it. However, we got home, and we checked my partner's food, and it was covered in yogurt and feta cheese. He could not eat it. He is even more severely lactose intolerant than I am and gets pretty sick from dairy. This isn't the first time something like this has happened at this location. I don't blame the employees. They are probably underpaid and overworked. I blame management. I have never had this issue at other Paneras. This location always messes at least one thing up or doesn't have key ingredients or menu items. It feels like its issue of management because a long running problem. Will never return. Will go to the Linden location, as that location is more consistent. read more

Panera Bread - Salad Near Me - Clark, New Jersey

By far the worst Panera ever. Always has a sign on their drive they saying we are not doing drive thru. Placed a curbside pickup order for a soup and bagel. Still waiting and it's been 30 minutes. Rediculous. I called customer service and the store. Went inside and the phone was ringing and no one cared to pick it up. The icing on the cake was that the app timed out. Very frustrating. Defeats the purpose of even having Convenience. read more

Panera Bread - Inconvenience - Salad Near Me - Clark, New Jersey

I've been to many Panera restaurants. Dozens. This one is OK. Service is sometimes slow. Better service at the drive-through. I do like that you can get free refills of your soda or iced tea or tea here. That's a plus. That doesn't happen at most Paneras. One thing I wish this Panera would do is address the fact that there might be one person seated at a table for six. Instead of staff moving them to a smaller table, some of these people are camped out with their laptop and their coffee for hours. Sometimes my family has the room the restaurant like nomad looking for an available table to accommodate the four of us. When you ask one of the people seated at a table with their six invisible friends, they refuse to move. I've addressed this with staff in the past. I don't think that's right. read more

Panera Bread - My receipt to prove that I am a real customer - Salad Near Me - Clark, New Jersey

Overall the staff is super nice the girl working complimented my outfit which made my day. The food took a little while to come but I didn't mind it because I wasn't in a rush. The atmosphere is perfect for studying or just listening to music and having some soup! I'd recommend this location because it's also pretty spacious! read more

Ordered a Cesar salad off uber eats, horrible experience. For myself never having there salads before it was a huge disappointment. Stale croutons, the salad dressed tasted extremely sour., Panera has always been overpriced but I've never experienced anything stale tasting before I'm disappointed. Waste of money. read more

Panera Bread - Panera Cesar salad - Salad Near Me - Clark, New Jersey

So I only went here cause chipotle line was out the door. You were empty so I said hmmmm they are usually good. Well well well, the cashiers seemed like they just graduated from kindergarten, no customer service, could not explain the menu, twins working in the back couldn't work without each other and no one said hello. SMH would have been better off staying in the line next door!!!! And the nastiest turkey sandwich thrown together read more

just had a less than stellar experience at Panera in Clark, New Jersey. Ordered a breakfast sandwich on a multi grain bagel. The server brings out my order and the question to pop into my mind: why am I getting sliced bread when I asked for a bagel? I'm thinking this, not stating it. Gentleman proceeds to tell me there are no multi grain bagels left so they've prepared my order on multi grain bread instead. I tell him I saw m.g. Bagels behind the counter. He questions me and tells me he's going to check. He disappears. I take my order to the front counter and explain, and ask for a refund. I also ask the woman who's helping me, why is my mind being made up for me and my order being altered without my being asked? She refunds me the full amount of my order- thus comping me my coffee. Which I appreciate. The one plus in this whole exchange. As I'm heading to the door I hear her yell "Jeremiah!" Panera CEO and wxecs, PLEASE sort yourselves out on providing a better product and service. And provide the proper training, attention to detail to offer better service, communication and thought as to what will make your patrons' experience an exemplary one. And why can't I seem to get toasted bread on a sandwich when I order one? No matter how many times I ask. It always arrives untoasted. You're in the bread business. It's a main ingredient in the product you offer. Its inferred in your Brand Name. How do you not have a basic toaster in what I'm sure is a fully loaded kitchen?? Or just straight up say, "We don't toast'" instead of silently and misleadingly suggest you do and then ignore the request.... read more

It was a bit busy when I dropped by yesterday, but luckily my partner and I were able to catch the table by the entrance. This would usually be a great thing, considering how it is a lone table by the ordering kiosk and so it usually means some peace and quiet away from the crowds, but apparently that is quite the opposite at this panera, due to the rude and immature staff. The first thing I noticed is that regardless of the tables being so busy and people coming and going, not once were the tables wiped down after the customers left. That means that the tables were left sticky, filthy and full of crumbs, and I had to wipe down my own table with hand sanitizer and a napkin. The food portions are generous, but they never brought out our cookies ( a constant issue, we always have to go to the front counter to ask when they will be bringing our cookies out ) and the lady who brought the food out to the tables refused to help us with that issue and told us to take that issue up with the cashier. Luckily, since we were seated by the entrance, she was only a few feet away and so it was not a big deal. The real issue started halfway into my meal. A male employee was clocking out and about to leave from the back when the lady at the register decided to scream the f word, the n word, and countless other profanities to the TOP of her lungs at the guy who was about to leave, who then turned around laughing ( as if it was funny that the employees were speaking in such a way on the clock ) and started screaming a number of profanities her way too. This went on for a good 5 minutes, and I am not exaggerating when I say SCREAMING, kicking, JUMPING and full on PLAY FIGHTING in front of everyone trying to enjoy their meals. I enjoy the convenience of having this Panera right across from the Ulta, which gives me the convenience of catching a bite before the drive back home, but I will be sticking to the Panera in Edison from now on, which is clean, newly renovated, and has a fantastic staff. Avoid this place at all cost. read more

Noon on Wed. The coffee is lukewarm. The sweets offered are minimal. Worse, the place is dirty and it smells like that generic roach/rat chemical many restaurants use. However, the person working was very nice. read more

Nevermind walked right out. This place is going down hill. The orders are always wrong and I just had to walk in because their drive-thru is closed? who has technical issues with drive-thru and then closes down a window as well as doesn't accommodate?? walk in and then there were white signs hanging everywhere saying due to weather issues they don't have mozzarella. 2 red flags I'm out. read more

This place is terrible. The store manager, Eric, has no idea what he's doing. On top of that, he's an absolute creep who stared at my significant other up and down like she was a billboard, making his intentions very obvious. The food is also terrible and could easily be recreated by a five-year-old with no comprehension of what salmonella is. The restaurant itself was a complete mess--the ambiance seemed like something right out of a horror movie, with unclean furniture, wobbly tables, and walls that smelled of mold. Personally, I will never eat here again unless Eric, the store manager, is removed. read more

Self serve kiosks work well here. We ordered from Panera app from our table, which is fantastic. The app is seamless for ordering, and 2 runners deliver your food within 10 minutes. Panera, the master of fast casual @ $10 a person. Dining room is comfortable, crowded, and music playing is nice. Well done Panera whoo whoo Cobb salad was delish, new soba noodle dishes very tasty. read more

Panera Bread - Self serve kiosks here. - Salad Near Me - Clark, New Jersey

No complaints here. Pretty standard Panera. It's in the same plaza as the Whole Foods. Plenty of parking. Staff is friendly and usually the wait isn't bad. Tip: join their free loyalty program to accrue perks read more

Been to this location a couple times. Service is horrible. Too slow. No one answers the phone either. I wouldn't recommend going to this location unless you are okay waiting 20+ minutes. read more

Worst Panera ever. Slow as hell every single time. Usually gets the order wrong or misses basic things. Like a straw with iced coffee. So stupid. read more

Found a wrapper in my food, very disappointed! Will never be returning again. Please do not feed this to your family or visit this franchise. Worst panera I have ever been to, the quality of food is disappointing. read more

Panera Bread - Be careful while biting into your sandwich! - Salad Near Me - Clark, New Jersey

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If i could give less than one star i would. I have ordered from here countless times and EVERY time they cannot get my order right. I'm so disappointed, they used to be so much better when they first opened. I ordered the steak sandwich with toppings and this is all i got.. it even says it clearly on the recipe which i also paid extra for. I am extremely disappointed read more

Panera Bread - This is supposed to be the steak sandwich - Salad Near Me - Clark, New Jersey

The Manger was a rude rude lady, when waiting for my order me and a worker were joking, then the manger started yelling at everyone, cursing people out and completely being a b, I truly feel bad for the workers having to deal with such a manger, praying for them. read more

If you want a very small half sandwich and a bowl soup and pay a lot of money for it this the place for you. If want a "cold" drink with ice machine not working you will be delighted with your dining experience at this location. read more

This Clark location is the worst. The food and customer service is bad. Something was always wrong with our order or the food. Stay away from this location. read more

Horrible!! I'm at work and they only delivered half my order. I've called about 12 times in a row and nobody answer then when someone did they told me that my order must've glitched. Super upset read more

Unfriendly very unprofessional and extremely rude. All I did was wanting to go to the bathroom when I was told ' it was broke and to go to another place.' Yet these workers laughed at me behind my back while people in the seats had their phones out ( waiting for me to do something) but being the bigger person that I am I went to Panda Express where they were nice enough to let me use theirs. The kicker was when the girl told someone else that they could use the bathroom when they told me it was broke. I will never go to the Clark Panera Bread again and maybe that may not be much to them but is to me! read more

It was first time at this location. Honestly I was apprehensive based on the low reviews, but the next nearest place to get something quick was McDonalds. With the history I've had with Panera back in my home town, I took my chances here. I'm actually happy that I did . Since there were about 5 people ahead of me, I decided to use the kiosk for the first time ever. I figured why not, I have to wait anyway. It was simple, I made my selections . I ordered a turkey sandwich and bottled water . That was my breakfast. My hubby ordered a tuna sandwich and green tea. It was easy to pay right at the kiosk . By the time I completed my order the line of 5 people were gone . I noticed my name on the board displaying where I was in line . Once my order was Fulfilled, someone called my name for pickup. Voila! My food was ready to go. Before I left I decided to get two chunky chocolate chip cookies. The lady at the counter was so friendly and she gave me such a pleasant smile As we left , she told us to have a wonderful day. It was just something about her that gave off such a pleasant vibe. Now I'm not sure of the low reviews, but I had a great experience. No one is perfect , but my experience was pleasant . The restaurant looked clean and it was Quite. Out sandwiches were so good , my husband and I both woke up the next day expressing how delicious they were. If I'm ever in the area again, I would return . read more

The wait for my food was a little longer than expected, but other than that I have never had an issue at this location and have been here numerous times. Love the pick 2's! They have the BEST broccoli cheddar soup. read more

Panera Bread - Broccoli cheddar soup, Chipotle turkey with avocado sandwich - Salad Near Me - Clark, New Jersey

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Wow, it's really amazing that new places can simply go from mediocre, or bad, to WORSE. We came in for lunch. Because we were planning to pay with a credit card, we were told to go the express ordering kiosk. This kiosk was touchscreen and quite easy to navigate and order. We were able to see what was available and the cost. That's where things took a turn for the worst. We were craving for their creamy tomato soup in a bread bowl after hearing so much hype about them, and feedback from family members and co-workers. But when we got there, the kiosk said that they were sold out. When we asked that person about this, she told us that they ran out for the day. Really? That's a shame, so we looked for other possible preferences. We looked at creamy chicken and french onion soups. But guess what the kiosk said. SOLD OUT. The person said they ran out of that too. We browsed through the sandwich section, and half of what was displayed on the kiosk said "SOLD OUT". This didn't feel right at all. Fed up, we decided to dine at a place next door. But before that, we wanted to get a bear claw for dessert later in the day. But guess what the person in the bakery said. SOLD OUT!! My dad questioned on whether or not this was the proper way to operate ON A WEEKEND!! Because the place next door didn't have any issues like that! It's hard to believe that a restaurant would operate when they didn't have the popular items in stock on a WEEKEND. In fact, it's the first time that we've experienced something like that. As with JZ's agreeable 1-star review, there's clearly a lot of disorganization here. We will NOT come back to THIS location ever again! If this location doesn't want to lose more customers, then they should BE MORE ORGANIZED!! We'll give Panera's Watchung location one more chance in the future, but if they pull the "Clark" move, then we will NOT patronize this CHAIN ever again. read more

Just got home and opened to find this. Worst Panera. How do you mess up a grilled cheese?? read more

Panera Bread - Ordered grilled cheese... not sure what this is. - Salad Near Me - Clark, New Jersey

I'm a geek, so my review is gonna be all about the geek stuff...you wanna read about food or service, read the other reviews. When I walk into a building, I look for outlets. It can be any building...it can even be a cave. This place has a few good spots to post up, crack open that laptop and get to work. WiFi is wicked fast also, at least their upload speeds are. There's outdoor seating too if you don't need juice. read more

This has got to be the worst Panera ever. I ordered a salad a couple of months ago and they gave me something completely wrong. So I called and the manager said so sorry, next time the salad is on us. So tonight I ordered a greek salad with quinoa, on the phone with a manager. I should tell you it WAS free. It does not really have quinoa tho- maybe they ran out? Instead, they put in RICE. Huh??? I mean, why not tell me they were out of quinoa, or call me if they realized when they were making it? It is really NOT that hard, Panera- Eta- Just want to say, I scrolled down and read reviews on here after I wrote mine. This Panera REALLY IS THE WORST!!! Go to all the other nice ones around, there is seriously NO reason to go Panera in Clark. read more

MY Panera's! They get my order right 98% of the time. Efficient staff and they usually have everything on the menu. My biggest complaint about this location is the limited number of bus stations/trash cans. Abundant seating and pleasant staff, committed to a positive customer experience. Most places "miss" sometimes, but they usually get it right or are willing to make it right! read more

Ok. Why do I still come here (at least THIS location in Clark)? More and more they seem to run out of items that THEY SHOULD NOT! Today, and other days, it was CHIPS! How the hell do you run out of chips? MISMANAGEMENT! And now with the Romaine Lettuce situation, they should be giving things away to keep their customers. UGH! They're trying real hard for me to hate this place. NOW I WALK IN AND THEY SAY THEY HAVE A 40 MINUTE WAIT FOR FOOD! ARE YOU KIDDING ME? WHO MANAGES THIS ESTABLISHMENT? read more

I can see that the reviews are low but I've honestly never had an issue with this Panera location. My food is always pretty good and I've never had an order messed up here. Drive thru can have a pretty long line sometimes, but order ahead helps. read more

I wish I could give this Panera zero stars. My husband and I time and time again have tried to give this Panera a chance because it's up the street from our home and we are let down every single time we order. Tonight I ordered the vegetarian tomato soup and there was freaking chicken chunks and noodles in it. Not to mention my grilled cheese was burnt and barely had any cheese on it. I wish they could get this place together but the workers simple don't care. I drove back one time bc my whole entire order was wrong and the girl at the window just laughed about it. Sad! read more

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Horrible attitude I walked up to the line and asked hi how are you to the cashier was met with a blank stare. Then refused to speak to me just a couple of sounds of acknowledgment when I ordered. Rude and unacceptable will never return. read more

Panera Bread - Bread - Salad Near Me - Clark, New Jersey

I can't believe I just paid money for this little of food....got a pick 2....turkey sandwich and fuji apple chicken salad, $14 all together. Barely get any food. Complete rip off. read more

Panera Bread - Pathetic excuse for a Fuji apple chicken salad - Salad Near Me - Clark, New Jersey

Panera was out of bread and that's fine. I choose to place an order anyway but when I order a large mac&cheese and receive a half full container, I have a problem. Not to mention, the salad dressing was missing for my salad. This isn't the first time. read more

Panera Bread - Half full? - Salad Near Me - Clark, New Jersey

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First- I have to say my family likes the type of food that Panera offers so it is a place we like to occasionally visit. Sadly, the Panera in Clark Commons is not being efficiently run in regards to cleanliness and organization. The last time we were here (Aug 2018) the floors were a mess and probably were not swept the entire day, large amount of used dishes in their drop off location and most of the table were not cleaned properly. If they can't keep their dining area clean I can only imagine what is going on in the kitchen. I always like to add a positive with a negative so I do appreciate the expanded selection of ice teas and fresca drinks. read more

Hands down the WORST Panera I've ever been to. Every single time I order from here my order is wrong or they don't have ingredients; like chicken. I even asked the guy to correct my order and he looked at me like I was stupid. I ended up throwing out my order because I was so frustrated. I even write special instructions and still they mess it up. I am so mad at this Panera and they do nothing for their disappointed customers. You need to be on Undercover Boss because this location is for the birds. read more

Tried this Panera as it just opened. Decor was nice, both indoor and outdoor. Outdoor area was very nice with several shaded tables, cushiony seats and privacy fence separating it from parking lot. Indoors it has tables and benches like most paneras. It also has a fireplace but it is high up not by sofas like other paneras. Food was good as it is in other paneras. Ordering was fast but one thing they do different is bring food to the table not pick up. Overall we liked this panera and will continue to come here since it's closer to home. Update 05/18/16 This place has gone down hill so fast. For an establishment that hasn't been open a year, they should consider changing management before it gets even worse. We've come here a few times since initial review hoping things will improve. So far they have ran out of food, but didn't update this in the kiosk. The food is served in a sloppy manner, dripping everywhere. Bread was stale twice, but on both occasions they didn't give me another one when asked. Tea was dumped at 9 pm when they close at 10pm, we were told to drink soda instead! They never have lids to medium size cups.Bathrooms need tending to and they don't clean up plates. I could go on but I'm tired of typing. Panera..please fix the issues! So much potential but you have been falling short every time. read more

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Order sausage egg cheese sandwich Soufflé and extra sausage on side They did not give sausage on sandwich told guy he had to disagree with me and then after going to girl who took my order she also had to disagree with me then after reminding her the manger told her charge $1.00 for extra sausage the guy said we will give to you and by time it got to our table sandwich was cold they did not care you would think they would take the sandwich back and make new one. This is not a good start Hopefully it will get better read more

Panera Bread - Salad Near Me - Clark, New Jersey

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Amazing quality of both me and my fiancé's orders. The soups were full and the bread was extremely fresh. The service was also very fast and tbh it was the best experience I ever had in a Panera. read more