Placed an online order. Got the alert that my order was ready at 6:13. Went inside at 6:20. Nothing there. Asked the girl making the food where dine in patrons can pick up She said oh it's probably with the cashier. I walk to the cashier and she says oh ya it's sitting on the counter I haven't had a chance to put it out. Let me just take care of these customers and I'll go get it. ??? How about you just get my bag that I can clearly see so my order doesn't get cold. 3/7/26. This location lacks service. read more

Ordered the four cheese soufflé and a strawberry banana smoothie. Everything came out pretty quickly, within about 6-10 minutes, and it wasn't too busy inside. The place seemed clean, especially for early in the morning. The soufflé was warm and tasted really good, and the smoothie was refreshing. No complaints! read more

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My husband and I visited this Panera Bread to get an iced coffee. We're members of the Panera SIPS club. We came in got an iced coffee and went grocery shopping in the same strip mall with our drink. Everything was super easy and we got in and out quickly. The sitting area looks very nice and comfortable. There were a lot of people at this restaurant on this Sunday afternoon. read more

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Okay Panera spot - There's plenty of parking in this shopping center and this spot is conveniently nearby other restaurants, groceries, etc. Amongst other Paneras in the area, this falls right in the middle for me as it's not the newest nor fastest, but it does serve up reliable panera favorites to expectation. The interior is pretty cozy and layout of where the drinks are does make it convenient to hangout and work here comfortably for a while when not in the office. read more

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Your typical chain restaurant, although the service here is somewhat friendlier. I had today the breakfast sausage, egg and cheese on an asiago cheese bagel and it was chef's kiss! Perfection on a hot summer morning. Although it's a staple there I just haven't had it in a while and it was totally worth all the calories. read more

Man, that mac and cheese hits every single time. I don't know what magic they put in it, but it's comfort food done right. If I had a couch here, I'd move in. read more

Like many other chain offerings, you kinda know what you're getting when you eat at a Paneras. I've enjoyed their soups and sometimes the sandwiches hit the spot, but I rarely get a craving to head there for a food fix. However, a friend told me how much she enjoys their avocado, egg white and spinach bagel as a somewhat healthy breakfast, so I decided to try it out when I was near there. I got there too late for breakfast on my first visit, so I had an early lunch of chicken noodle soup and a half sandwich of chicken salad. The soup was better than average, but they were a little skimpy on the chicken salad. Two days later I tried that avocado, egg white, spinach sandwich. Being the healthy choice that it is, it was somewhat bland, but very fresh. There were different young ladies at the cash register ordering area on each day. Both were polite and friendly. However, I'm not a fan of the food pick-up counter, where it seemed like us patrons were treated with indifference, and even left to figure out our own, which food belonged to which person. Not very friendly either. On the other hand, why do I find that I have to expect joyous greetings from those working? read more

Panera Bread - Avocado, egg white, spinach on a bagel. - Sandwiches Near Me - Elk Grove Village, Illinois

There's a strange "self-checkout" (sounds like looking in a mirror to me) for ordering but you still have to talk to a cashier to fix your order. You have to ask for ceramic even if dining in, they really want to waste as much disposable non-recyclable packaging as they can. The food is generally good here at any Panera, the coffee is only fresh sometimes. As with other Paneras this is a good place to get some work done with good WiFi and plenty of tables and chairs. There is a comfortable chair in front of a fireplace for reading, and booths for talking and eating. As with other Paneras you can see what the cooks are doing, and what they are not doing here is wearing hair covering. It's been a long time since I was a short order cook but we used to think it was important to keep hair from dropping into food. I still think that but maybe it's just an old fashioned way of looking at hygiene. I wonder how often they wash their hands? read more

Panera Bread - the interior of a restaurant - Sandwiches Near Me - Elk Grove Village, Illinois

8 dollars for this sad looking sandwich. Also how do you sell a stale cinnamon bun without even tossing it in the oven for 30 seconds? read more

Panera Bread - Sad sandwich - Sandwiches Near Me - Elk Grove Village, Illinois

there's like one tiny piece of chicken & the rest is cheese and onions on the frontega sandwich. thats just plain out disrespectful it's ridiculous. & i specifically said no onions they could never get a order right & everyone is just fucking around in the back. & the coffee is always cold! read more

Panera Bread - Sandwiches Near Me - Elk Grove Village, Illinois

Went up the cashier for help. 3 people came up and looked me in the eyes and ignored me. very rude

There was a pastry promotion that was 50% if you ordered a lunch entree with a drink. It was 1200AM earlire enough in day to say, ok to the pastry. BUT the pastry (Almond Filled Bakery Dessert) was OLD, Crumbly and SKIMPY on the almond pastry filling which was disappointing. The cost is $4.19 which should have been perfect. Also the soup that is with the combo is served in a bowl but less than half full. When my partner went up to ask it to be filled, response was ITS A CUP. O.K. but why serve in a larger bown half empty. Poor presentation and I would have ordered a larger portion if I had known, which I didnt. So I have learned not to order a bakery item unless I am there at 7:00AM or first thing and to ask what portion side is being offered. I feel that the quality/portion size is being skimped for the bottom line. read more

The prices are way to high for the food you get-had a steak sandwich and I was eating bread- I bought a quart of soup and it was 22 dollars- for 22 dollars I should of got a gallon read more

It's nice inside, the food is hot and comes out quick. The workers are really nice, but all paneras got rid of some old menu items. Two of these were things that my family and i have gotten every time in the past. I was devastated when i saw that their flatbread is gone! The food is good other than that though, please bring it back! read more

Awful. Waited 20 minutes for a cold breakfast sandwich. Asked for the over easy egg and got scrambled. Update. So decided to try this place again. Paid $15 for soup and sandwich and small drink. Sandwich was mostly cheese and bread. Comical at this point. read more

Panera Bread - Lol!! - Sandwiches Near Me - Elk Grove Village, Illinois

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I was looking forward to the Caesar Salad with Chicken I ordered at this Panera yesterday but it was very disappointing. It consisted of stale, white lettuce rinds with a few small pieces of chicken, maybe 3 croutons and a container with a teaspoon of some kind of dressing - it certainly didn't taste like Caesar dressing. And for this wonderful lunch, I was charged $9.00. Could have gotten a much better salad at McDonalds for much less. read more

Service here is normally pretty nice, this place gets a bad wrap for getting called "over priced hospital food", but everything I've tried has been good. The store is clean the employees are respectful the soup is amazing. read more

This location is cited because it is where I visited. The review reflects on the company. During the holidays the promotion was $50 gift certificates and you get a bonus for $10. No one ever said that it expires at the end of January. It turns out it's printed in very small print at the bottom of the card. I work two jobs and not able to make it until this week, February. They would not honor or offer any amends. I don't do business with organizations that are not transparent. The prices are too high as well. After spending money and patronizing this business, not even to be offered a cookie, for goodness sake, speaks a lot of their business practices. I bought certificates at another restaurant, Italian. They told me up front to make sure to use the bonus card. read more

I stopped by at 7:30 Friday night to get a bread bowl with French onion soup. Was surprised to see no cashier stations, you have to order yourself using a tablet. When I put in my order it told me that the extra bread was not available. Ok I can live with that. When I went to pay it told me that they didn't have the cheese that comes with French onion soup! I was scared it would say that it didn't have onions so I quit my order and left. read more

I ordered a bagel sliced with cream cheese. Got to work to find out no cream cheese. A simple order and they can't get that right.

The quality and the service here are on par with expectation, I think. People that work here are friendly, no complaint there. Big gripe for this location? The WIFI SUCKS. Often I end up tethering to my phone when I'm at this location and that's not good for your data consumption. Love to see the management address this. read more

Went to this location about 2 weeks ago and they didn't get my order right so they mailed me a coupon for a free you pick 2. Went tonight. The store is currently understaffed, so it is being run by MANAGERS from other locations. Yes, MANAGERS. One of those (a female) was literally just walking back and forth behind the counter for 10 minutes while customers were in line waiting to order. She never did anything. (She's management?) No customer service at all. Do yourself a favor and go elsewhere. This location is pitiful. read more

Dirty establishment. Good food, but looking at these walls and other areas makes meal go down hard. read more

Panera Bread - Walls in Panera. - Sandwiches Near Me - Elk Grove Village, Illinois

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Went there last night and ordered the BBQ chicken Mac and Cheese. Got the order to my table took a bite and the chicken was cold. Out of the fridge cold they simply forgot to bring it back up to temperature. I asked one of the employees if the chicken is meant to be hot and he responded "I think so" went to the manager and asked they tell me that it should be hot and ask if I want it warmed up. Wait a few minutes and the new order comes up take a few bites taste good but then I find a pice of raw chicken. Go to the manager and show him he automatically responded that it's smoked with out looking at it. I'm in the industry and I could clearly tell the difference between smoked chicken and raw chicken. I asked him to feel the texture so that he could see that it's raw. What's really sad that this happened because the food they serve is brought in cooked and frozen so all they have to do is bring it back to temperature and present it to customers. There is no one actually cooking food in a Panera so we should not have cases like this. It was a slow Sunday night an hour before closing there was plenty of people cleaning but the restaurant still looked dirty. Takes more then a new menu and new wall decor to make a good restaurant. Definitely will not be returning to this are any Panera. read more

Panera Bread - Sandwiches Near Me - Elk Grove Village, Illinois

I do like coming here. I know its a chain but it really deserve some acknowledgement. I'm a big fan of their " Pick 2 " deal. I have tasted most of their sandwiches and soups and like them all. I have also had their salads and there all pretty good. I like the fact that they have lemon at the fountain drinks counter. This location does get pretty full at lunch time till about 1:15, after that if you go you should be able to find a seat. I'm not too big on the pastry's but when I do get one I usually do the Cheese Pastry or the strawberry filled one. I will probably have a lot of Check In's here ;) read more

Panera Bread - Fuji apple salad - Sandwiches Near Me - Elk Grove Village, Illinois

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My team's breakfast order, which I placed through rapid pick up the night before, was ready exactly on time and was accurate. However, the avocado egg white spinach "power" sandwich was powered largely by oil. So much for a healthy alternative! It was drowning in cooking oil and flavorless. The egg white was probably the most overcooked thing I've seen in a while, and this from a woman who cannot stand runny white. I was really looking forward to it, so it was a big disappointment. 3 starts because the backed goods, coffees, and souffle my team got were good. read more

It is what it is. Panera has a consistent menu, it doesn't change. Today, I selected a Cobb salad and my friend had a strawberry salad. The salads were decent. The only thing I would have changed was having the dressing on the side. There was too much on the salad. We used a kiosk ordering system which worked well. The food was delivered to our table quickly. The restaurant is generally clean. I do have one issue with the overall taste of Panera's desserts. I have had a few different ones: sugar cookies, brownies, cakes.... they always taste adequate. The food to me is not great not bad just adequate. It's reasonably priced. I am also not the biggest fan off the coffee drinks that I would also call nothing special. My general thought is - if I'm going to burn calories on a dessert or a cafe mocha, I want it to be really good. read more

As always amazing healthy food at a price you can afford, totally reasonable on pricing , salad extremely fresh with just the right amount of Dressing and Avocado. Would highly recommend. read more

Panera Bread - Had the half Salad Half Panini totally worth it! - Sandwiches Near Me - Elk Grove Village, Illinois

Everything you expect from Panera Bread ... friendly staff, hot oatmeal (typically warm to cold at other locations), and good service. read more

Panera Bread - Sandwiches Near Me - Elk Grove Village, Illinois

Brian is having a rough day... I ordered a bacon, egg and cheese on ciabatta with a medium coffe. He repeated it back to me exactly, and even commented that that sounded like what he needed. We shar3d a laugh. Sandwich comes up pretty quick, and as I'm leaving, I realize he didn't give me a coffee cup. I grab one, full up, get to work, and open my bacon, egg and cheese on brioche... Let's review: two items ordered, received wrong sandwich and no coffee... Brian was very friendly though, so I can't knock him too hard... We all have our moments... Next time... read more

The breakfast sandwiches were excellent and extremely delicious! Even COVID-19 could not stop the great service.

Every single time I order through rapid pickup my order is wrong. Was given a cinnamon roll in place of my Greek yogurt. They don't even know how to make the oatmeal on the menu. (Mine was missing the cinnamon crunch topping) Therefore, I pretty much had just a plain tasting oatmeal. Calling to have them fix it is exhausting already. read more

This location is HORRIBLE!! Every single time my office orders for pick up or doordash, they mess up the order. HAPPENED AGAIN TODAY!!! We place an order here almost every week. We have to order extra meat every time because when the sandwich comes, it looks like they took 1 teaspoon of meat on the bread. They charge us AND STILL NO MEAT!!! We will not be ordering from this location ever again and we order trays and trays from them for most corporate events. NEVER AGAIN!!!!! read more

I love to eat at this place, I love having their French onion soup especially if it's being served in a bread bowl.

They have horrible customer service. They do not put out orders out when they're ready. They leave them behind the register where they're forgotten. They also "check" to see if your order is correct and more than 2x I have the wrong order given to me. They don't care about their customers and I'll be doing them a favor be never returning there again. I would rather spend more at star bucks and have my order ready when they say it is. read more

I wasn't going to write a review but after reading other people's reviews I feel the need to jump in. I went the other night and ordered food for myself, wife, and daughter. My salad looked lazily thrown together, my wife's sandwich was in pieces. She had to reassemble it when she took it out of the bag. But the icing on the cake was my daughter's peanut butter sandwich. Which had.....maybe a teaspoon of peanut butter on it. It was essentially 2 pieces of white bread. Avoid this Panera at all costs. read more

Soooooooooooo rude. Never coming here ever again. Short staffed. Waited for 30 mins to get service and ended up not having what I wanted. read more

This place is pretty bad. I have never had a horrible experience here I have just had consistently bad food especially from this location. The size of the restaurant is very big & much bigger than it appears from the outside. This Panera Bread is located right off of Biesterfield road & is in the middle of a shopping plaza located next to Jewel. When I came in here I ordered a grilled cheese & a soup. The soup was absolutely terrible. It had no flavor & tasted like some one just microwaved week old soup. I ask myself how a restaurant could mess up a grilled cheese but sure enough this restaurant managed too. The grilled cheese was stiff & overcooked & it almost appeared as if there was no cheese on it. The staff here was good at keeping the place clean & they seemed friendly but that was about the only positive of the place. This last visit I had here will probably deter me from coming back here again. Overall the service was good & the staff was friendly but the food was absolutely terrible. I definitely would not eat here again. read more

I used to really like Panera, but lately their quality has gone down, while their price just keeps going up. The staff here are, for the most part, friendly, though sometimes later in the afternoon I do get the feeling they are just about done with us customers (not that I blame them). The dining area is comfortable and spacious (especially now that they've expanded). The two things that are really stopping me from coming back, though, are product availability and price. It seems like every time I come in, they are out of at least one item I want: the candy cookies, a bacon souffle, etc. (They really struggle with keeping those souffles in stock, and 75% of the time I go in to get one they don't have it available and it will be a 20-30 minute wait for more - I've just given up). They also occasionally discontinue my favorite items, never to be seen again. Then there's the price. Holy crap, this is getting bad! They'd discontinued my favorite flatbread so I went a different route and got a shrimp salad and a cup of soup. Along with my small iced tea, this ran me $13!!! For a tiny salad and a cup of soup (I'm not a large person and I was still hungry when I finished)! I could've gone to an ACTUAL restaurant for that price. Their food really isn't worth the cost. It's glorified fast food. The soup is obvious made from a mix, and their breakfast sandwiches are greasy and taste a couple days old (the breakfast sandwiches cost more than Starbucks' and aren't as good). The salads aren't bad, but I can get better at Portillos. The only thing that is really worth the trip is the souffles, but they only serve them in the morning and most of the time when I'm there, they've run out. read more

Yes the people are nice however the place is disgusting. There is mold in the ice dispenser. For being a slow establishment, they should use their time better to clean and train better. I'm guessing with such a big team they are talking or texting the whole time in the back. read more

Panera Bread - There is mold on the ice machine at panera bread Elk Grove. - Sandwiches Near Me - Elk Grove Village, Illinois

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