A great little find in Florence. The food wash fresh light and refreshing, with unique and rich…read moreflavor. Having it made fresh in front of you, you get what you want. The service is what you expect from a small town southern boutique, sweet as southern tea. The restaurant itself is a quiet, inviting space. Perfect for an intimate lunch of two.

Surprisingly great food!! Cute little slot, vegetarian options, and the cookies were great too!…read moreWill definitely eat here every time I'm in the Shoals!

I'm not a really big fan of the typical "coffee house" scene as I find them full of snooty, borish…read moreand uptight patrons. However I must give props to this establishment because it made a positive dent in my feelings. Rivertown Coffee felt like I had been going there all my life. The young lady at the counter was super nice, friendly and demonstrated outstanding customer service skills. I ordered a Bagel with Cream Cheese and a small black coffee for under $6.00 (including tip). AMAZING! Some places gouge you that much for just a cup of coffee. The physical characteristic of the establishment where warm and inviting providing for a perfect venue to sit and chat, read email, etc... Thanks for the excellent service and products. I look forward to my next visit.

An amazing cafe!! I ate easily the best sandwich I have ever had and enjoyed every bite of it. The…read moresmoothies are good too. The staff is very friendly and the atmosphere is comfortable.

The service is "OK", but it commonly takes longer than I expect to have a sandwich created and…read moredelivered. For the most part, the sandwiches are delicious and worth the expense. I'd like to see a slightly broader range of sides choices. Potato salad is GREAT, but portion could be bigger.

I LOVE our local Sweet Peppers Deli. The service is A+, vast menu and the servers are all so sweet…read more Sarah has suggestions for things I should try and she's always so right! The staff is just so friendly and I love that. I love that they never seem to be understaffed and someone is always dedicated to cleaning the eating areas: sweeping, clearing tables and refreshing the beverage station. Nobody is ever just ignoring customers and wasting time - everyone is always working and it shows in the customer experience.

We love YUMM! The atmosphere both inside and on the patio is very nice. When busy, they do enforce…read morea strict 90 min limit, which does make the meal feel a bit rushed. Particularly whenever the service is slow. But that is the only complaint. Otherwise, this is a great spot! Service is always friendly and helpful. Food is outstanding. We love their appetizers like the firecracker shrimp. It's a small amount but very good. We also love many of the main dishes, particularly the three flavors catfish! The sauce that comes on this dish is crazy good. Their sushi is also top notch. We enjoyed the salmon crave and New Orleans rolls last night. Very fresh and both unique. They offer different specials and fun cocktails. The Bird's Eye View is our favorite drink. It is light and balanced with a very subtle heat component. Highly recommend this place!

This place is about a 4.6, so I gave it a 5-star. The only thing holding this place back is the…read moreprice. It is pricey. Over $50 for two people for lunch was a bit extreme. But, the place is amazing on the inside, super clean and inviting. The server was great, super knowledgeable and stayed on top of everything. The food was outstanding! The Kamakazie roll was one of the best rolls I have eaten, anywhere, including Japan. The chicken noodle bowl was good, but it needed a little bit more flavor. The basil stir fry was very good. Overall, great experience. We will just have to come less often due to the prices, but we will return!

Had lunch during a recent conference and I ordered the cheddar bacon burger. The bacon was done to…read moreperfection and the burger overall was very good ..... Fries were very good as well. Service was friendly and attentive

Just had a couple breakfasts here, but looks like a really pleasant place for drinks and dinner…read more There was always live music wafting through the hotel lobby from Swampers each evening. Service efficient and really pleasant and helpful. Buffet scrambled eggs were the low point - clearly Industrial powdered eggs - but they'll happily make you fresh eggs or a great omelet. So long as you get good eggs, the bacon, sausage, gravy biscuits, etc from the buffet are breakfast worthy. Else order off the menu, it'll be a good plate of food as well. Probably the tastiest thing about any breakfast in Alabama will be the Conecuh sausage - If you're not already a fan, do give it a try (just order sausage in Alabama, it'll be Conecuh!). Wherever you travel, those local specialties are worthy of your attention.

My husband and I just purchased a house in Florence. We were looking for a place that served…read moreburgers aside from the usual fast food joints. We live about 7 miles from The Shoals Shack and decided to try it out. The person that took our order was very nice and recommended a few choices which was spot on! I had the Shoals burger and onion rings and my husband had the Shack Attack with fries. We also ordered the pecan pie bread pudding. We were both blown away! The burgers were so good and the onion rings were perfectly crispy! The place was very clean and the staff were friendly. I absolutely recommend this place!

4.5/5. My sis-in-law managed to convince us to go on a roadtrip to Florence just to eat. I wasn't…read moreinterested in what she wanted, so my condition was I get food for myself somewhere else. Shoals Shack was my personal choice, and I think I out bought the rest of our crew compared to the restaurant they chose. ;) it was so good! This is a small building on the outskirts of Florence. There's a little parking lot but it's carryout only. I was able to place my order online about 20 minutes before we got there. It was easy and you can even make modifications to your order, which is great! The website said my food wouldn't be ready till 1:45 (I think I ordered ~1:15 or so) but we pulled up at about 1:35 and it was waiting for me! I walked right up to the window and a friendly employee asked if I had an online order. I agreed and confirmed my name and the food was mine! Easy peasy and it was still super hot and not at all soggy. I ordered the Bella burger, which is a burger with mushrooms, Swiss, garlic mayo, and fried onion strings, though I asked for no onion strings on mine. I got a side of French fries and a cup of ranch for dipping. My order was made correctly. The fries were pretty basic but good -- hot, crispy, adequately salted. The ranch was delicious ranch and perfect for dipping. Unfortunately one of my fries did have a small, straight, dark hair attached to it. I'm not wildly squeamish about these sorts of things and it was sort of sitting by itself not touching other fries anyway, so I just chunked it and went about my business. This is really my only complaint for the whole experience. That burger...wow. One of the best burgers I've had in a long time. Perfectly cooked, juicy, a little unctuous but not too much. Soft bun, not soggy, right amount of melt on the cheese, meaty mushrooms in the perfect proportion. And lastly, the garlic mayo really pulled it all together. It was creamy, not overly garlicky, and spread just enough to get a little bit in every bite. I will be hard-pressed not to return here when I'm next in the area. Truly, an awesome burger! I'd be curious to try their other menu items like chicken sandwiches or tacos as well. Thanks, Shoals Shack!

Food taste like butt cheeks I thought a fancy restaurant would be good no do not come here. The…read moreservice is terrible and the place is so nasty never clean for someone help this place and me and my whole family got food poisoning. I am cops don't go to this restaurant. It is so terrible and they think that they can just be rude to me because I won't catch up, they are actually so rude. I think that should go to jail. I am about to sue them. I will go one more time and if the food is nasty and I get food poisoning and the workers are rude. They will get sued.DO NOT GO

I'll come back and leave five stars when they get this place fully up and running. Right now it's…read morefull of construction and dust, but the stores we visited were great. We hope to get to go back next year when things have really gotten better and some restaurants are open.

We were in the area from out of town, couple of friends recommended to try. Glad we did…read more Friday night, place was hopping. .Everyone so friendly. We decided to try the bar. Great idea, met a couple of interesting people. Drinks were excellent and reasonably priced. Wife had the duck pasta dish and I tried the ravioli. Both amazing. I really believe you can't go wrong seeing some of the other dishes. Ambience perfect old school brick and traditional. Service excellent. Definitely coming back when in town.

We've heard a lot about this place so we stopped in. Keep it mind it was getting late and probably…read more30-45 mins before closing so maybe service would have been better prior. Nice Italian vibes inside makes it feel like cozy and comfortable. The food was good but I feel it could have been better. Will try again next time we're in town.