The bread was excellent which is a great thing because my sandwich had very little else to it. I ordered the chicken, bacon, ranch, but there was hardly any meat or sauce in it. Sauce was concentrated on one corner, but no where else. This is my second attempt to understand the hype of Panera and I still can't get behind the craze. My husband got the bread bowl Mac and Cheese and he liked it a lot, so at least there was that. Again, stellar bread, but lackluster sandwich, especially for almost $15. I can get a sandwich with enough left over for lunch the next day that's not only better, but cheaper, at Schlotsky's. Props to our Uber Eats driver, she was awesome!! read more

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Great service even with a new cashier in training. Dinning rooms were clean and inviting. read more

Panera Bread - Blood orange sugar free tea and an Ice Mocha Latte with whipped cream. - Sandwiches Near Me - Gainesville, Georgia

Love the bagels, toasted steak and cheddar is good, napa almond chicken is awesome , Mexican street corn chowder is delicious. Bagel's day every Tuesday!!! 13 for $ 7.49 read more

God bless the manager or whoever answers the phone. I'm not sure who saw me ask for a loaf of bread and only put one slice in, but why would someone pay $13 to get a slice of bread????? are you high?? are you literate? Common sense at least. The employees are very friendly and understanding typically, but the people in charge of getting to go orders prepared display a continuous lack of care and respect for the reputation of the company. Thank you for the help whoever was on the phone tonight. Cant imagine what you deal with trying to keep them afloat. read more

Panera Bread - Sandwiches Near Me - Gainesville, Georgia

Took my wife and daughter to dinner there on Wednesday, May 8 around 6:30 PM. The service was non-existent. The food was despicable. It was a horrible experience. I will never go back. I asked for a knife and fork. The girl at the counter handed me both in plastic. I said I wanted to get them in metal. She said that I needed to go to the next window to get them in metal. The girl could have walked between the windows to hand me a metal knife and fork. It was a ridiculous example of "no service." The food was left over from the lunch business. I had to microwave my own sandwich as it and my French onion soup were both cold. Pitiful, pitiful, pitiful. No meat on the sandwiches. Old bread. Cold food. Won't be back. Just awful. read more

Nothing special about this Panera Bread compared to others. Consistently good food for relatively higher prices and relatively smaller portions. The food was fresh and very tasty. We shared an apple chip salad with sliced chicken breast. We don't recommend getting this dish to-go however because the apple chips will become limp and soggy. We suggest that they place these on the side to travel. The service was moderately fast (considering they do make every item fresh to order - a plus) and friendly. The restaurant was clean with only a couple of nonbussed tables. Nobody had a sense of urgency to get them cleaned. Overall, if you came hungry you will leave hungry. Still, a fair deal for hood, not great, food. read more

I haven't had Panera in over 8 years but I was craving some soup. I ordered delivery which I never do, but my job gave me a $25 gift card. I ordered the tomato soup with grilled cheese at around 7pm on a friday. I guess they were out, because they gave me plain bread. I felt so poor eating it (I was sick and needed something to eat). I felt like a peasant in medieval times who found bread on the floor. That's what the bread looked like in the bag. I'd rather that they canceled the order to be honest. read more

Panera Bread - Sandwiches Near Me - Gainesville, Georgia

I felt like soup for lunch and ordered a traditional chicken soup. I figured it would be better than can soup. Well, I would say it's differently NOT worth 7$! Unless you like soup water!! Luckily I brought it home and ended up pouring the liquid into a pot and added celery, carrots, noodles and parsley. read more

Panera Bread - Sandwiches Near Me - Gainesville, Georgia

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Simply underwhelmed..I order a caprese sandwich...chips.. Way too much balsamic glaze and not enough "caprese".. too light on the cheese sour, on sour greens. No balance at all. And my friend had the chicken sandwich and what tasted like week old chicken noodle soup. We will return in another six months..to try again. They used to be solid. Sad really read more

I ordered the green goddess sandwich several times and each time it was the same. 2 slices of tomatoes, no cheese and few sprigs of basil, and no dressing on it. This has happened several time. Out of the 5 times that I have ordered from them, I've only had one positive experience. And on top of that the delivery guy left the food on the ground by my car and the feral cats got into my order, very disappointed. read more

I'm not sure why I keep coming here. I want to give it a chance but it's always the same thing. Most of the time there is no coffee or your food is not ready after placing the Oder an hour ago..... don't do it don't read more

Panera Bread - Sandwiches Near Me - Gainesville, Georgia

My wife was going by Panera and asked if I wanted anything to bring home. I ordered a salad to be ready at the Rapid Pick-Up Shelf. What I ordered: Greek Salad $7.69 French Baguette Extra Red Grape Tomatoes Extra Pepperoncini Extra Greek Dressing Extra Black Pepper Croutons No Kalamata Olives No Red Onions I was trying to decide on a full size or 1/2 size and was "kinda" glad I decided on the full. What I got: A large plastic salad that was barely filled to the 1/2 way point. (Maybe the same size as the 1/2 salad if it was in a small bowl filled. My extra Pepperoncini was ONE pepper! My extra croutons amounted to 6 croutons! My buddy extra dressing was 2 - 1/2 filled containers! Lettuce portion was the size of a small salad portion! When I took off the lid my wife asked why I asked for "light" feta cheese as it was literally a dusting of cheese. Not one single crumble just some cheese dusted on top! Such a disappointment and for what I received wasn't worth 1/2 of what I paid. It's been a while since we visited this location and it will certainly be a while before we go back. read more

I'm giving it four stars because this is the second time my order was perfect! I am a little dissatisfied with the size of the chocolate cookie and cream cookie sandwich, for how much it cost I expected it to be larger. It was good. A little hard to bite into where the cream inside wouldn't mush out. It's about the size of an Oreo. read more

Panera Bread - Sandwiches Near Me - Gainesville, Georgia

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Where do they get the employees and managers that work in Panera? These people could not hold a job anywhere else. Most of the time your order is completely wrong, and they don't care or understand what you are saying. Ordered a bagel the other day and it came out completely burnt. I attempted to speak to the blonde manager on duty. Instead of apologizing and offering to redo it, she started bitching and saying that 'she' didn't anything wrong. Since it was my order and not hers, it didn't matter what she thought. What attitude for someone supposedly in charge. Standing in line, I noticed that she had the same attitude with the customers in front of me. The only thing she is qualified to do is clean toilets in road stop bathroom. Panera must hire all the regrets that can't work anywhere else. I wish I could this place zero stars. read more

Rapid checkout is a joke! Placed my order at 10:10 for an 11:20 pick up, just now leaving at 12:15! When I first arrived they looked for my order and could not find it. One employee asked me to wait while he completed my order so I patiently waited. However, that was not my water they did not even check their email to see if they had a large online order. The manager had to build my 11 sandwiches and five salads himself while the other employees employees attended the lunch crowd. He did verify the order was correct but we shall see. My consolation for waiting almost an hour, a smashed pastry ring. Yummy! You only get one more chance Panera! read more

Panera Bread - My parting gift for waiting 55 minutes for an on line order. I blame corporate for crappy protocol! - Sandwiches Near Me - Gainesville, Georgia

Wow this place is horrible, I've been to other Panera's this is poorly managed, does not even have bagels....consistently understaffed and disappointed. read more

Panera Bread - Sandwiches Near Me - Gainesville, Georgia

This Panera used to be good, but had gone down hill the past few years under new management. DO NOT GO HERE. I can't say how I know but I know for a fact that they consistently have product out of date (expired) behind the food prep line and could care less if it's up to health code standard. I'm surprised more people haven't gotten sick from eating here. Will be following up with corporate or the health department to hopefully keep this from continuing but until then I'd stay clear. read more

Disappointed in service and cleanliness. Food had been spilled on the floor and even after notifying someone, it wasn't cleaned up. Tables were dirty. "Kids" at the pick up window we're yelling names out at times. read more

Ordered from the kiosk because there was no cashier/employee in sight. Got a text that my order was ready and walked back to the pick up area. The bag looked small for three complete meals; I asked about that and the man said "there it is" in a snippy voice. I asked about the glasses for my drinks (3) and he waved his hand over in the direction of the cups. I asked about a drink carrier (3 drinks, remember) and by then a young lady with red hair offered to get me one. Mr Snippy was no longer assisting customers. I got the drink carrier, juggled the bag with the food, got the drinks and made it home. Sure enough, my daughter's order of Mac and cheese was missing! And the bread for my sandwich was so stale I just scraped the chicken salad off and ate it with no bread. Panera used to be a good option when you didn't want burgers. My meal was $44 and ended up without everything I ordered and stale bread to boot. Won't be going back here anytime soon. Hard to get courteous help these days, I suppose. read more

Decent soups, sandwiches are hit and miss so if you find a favorite stick to it. Salads are good. Service is quick and efficient. Great place for lunch or business lunch read more

This place has good food but the delivery service is rotten. Ordered food that never was delivered. No call no nothing. When I contacted the manager, they offered a refund that does not show up in account for two to three days. I am not eating here ever again! read more

I am trying to stay alive. Liked Panera's until yesterday Jan 19 2021. I went in with masks as always. I am old and have an autoimmune disease but regardless the treatment I got was horrible for anyone. I placed and paid and asked the girl to please bring it to my car parked right in front of the door. She said pick it up inside at kitchen opening. Told her I did not want to wait inside. She said it is quick. Told her I wanted not to be inside for more than 5 minutes as CDC says. She said again it will be quick. She handed me my pastries then left. So discussed, I went to where she said I had to go. Waited 10 minutes when she showed up and said are you missing something? ( as though she had not just waited on me at register.) .Said yes, my sandwich. Which I noticed no one was working on. After a few moments told her I can't stay inside I will be waiting in my car. Another person was waiting too and had asked someone going in if they would check on their order. In Gainesville, GA Covid rates are at their highest ever. Deaths from Covid are at their highest ever as well. Gainesville Hospital is at full capacity and a gym has been opened to handle some overflow. And this is when Panera's decides not to give cubside service? This is 100% unacceptable. They also don't request customers to honor wearing masks. It was another 15 minutes before she brought out my order. There appeared not to have a manager there at 10:23 AM. These "children" need constant supervision. They also do not make sandwiches in a sanitary way and I am always hearing customers say their food, esp. soup is cold. This once was a safe place to eat but not any more. read more

The food was good as it normally is. However, please pay someone to sweep the floor and clean chairs and tables!! Nasty!! Have to say, the condition of the eating area Made me question how clean it was in the kitchen. Just sayin Carryout from now on. read more

I love Panera...but CHECK YOUR ORDER before you leave. They always, always get something wrong and no one apologizes. They will be out of things (a lot). Definitely not the consistent Panera I was used to Update: So I have started going to Panera again. Ugh, it pains me to say this, but this location is just awful. The staff is never pleasant and still, always out of things and they never contact you to let you know (I place an online order for pickup and unlike other locations, they give you no heads up). So in addition to the orders not being correct, I have seen a great lack of consistency. I always order the same sandwich and it's a crap shoot of what you will actually get - cheese may or may not be melted, might be on a flatbread or on the roll, may be one slice of beef or three. Based on every other Panera I have been to, this is by far the worst. read more

We went to lunch today for soup and salads. There was a long line, no problem. After waiting for 30 min and not seeing our name on the computer screen we ask the manager and the man running food to the tables if this was an issue. They both actually ignored my question. After another 15 min I went to the cashier to check the status. She was a pleasant girl, however no explanation. I ask for a refund. The manager came to approve the refund with NO apology, no works if acknowledgment or explanation of why we waited a total of 50 min on soup and salad. The manager was rude and I watched as he wore gloves while he touched the screen and the SAME gloves to walk behind the counter to prepare food without changing gloves. Horrible service and after watching that gross act, I was relived our food was not prepared by such disgust. read more

Wanted a quick salad to go. Ordered my favorite- Fuji Apple Chicken - got home- not a single piece of chicken??? Restaurant seemed a little chaotic w/lots of staff but only a few helping customers. Do not want to drive all the way back. Usually always check my order before I leave restaurant but didn't realize I needed to check for all ingredients. So now eating my Fuji Apple salad. Disappointing. read more

The food is pretty standard fare for a deli/bakery type place, soup, sandwiches, salad, cookies, scones, so on and so forth. The manager took our order, then walked down to the other end of the counter to prepare the meal. He forgot the sides, pickle spears, and all that stuff. I honestly just got tired of walking back and forth from our table back to the counter to fix the order. He just looked like it was the oddest thing he's ever heard when I asked for my wife's apple and baguette. Just my opinion, but me thinks the manager should be getting stuff right. Right? Oh, and the men's room is about 150° because some genius replaced all the recessed par-4p bulbs with headlamps. read more

Panera Bread - Sandwiches Near Me - Gainesville, Georgia

I love this Panera location. The staff is always friendly. The food is fresh and quick to order. So much better than Atlanta Bread across the street. read more

Panera Bread - Sandwiches Near Me - Gainesville, Georgia

Sooooo Sloooow. Ordered 2 sandwiches on their "fast lane" kiosk. 35 minutes later we got our to go order. Lots of people waiting, some bringing their food back to reheat because it sat so long. I don't know why this place is packed. The food is just so so. Had chicken salad, very little filling. Not going back. Ever. read more

I'm a regular.. More like a weekly!! The Frontega Chicken is the best! I pair it with their caesar salad and a apple. So yummy! I don't like that they have Pepsi products, but I keep coming back!! read more

Panera Bread - Frontega chicken with Caesar salad and apple - Sandwiches Near Me - Gainesville, Georgia

Some people like to eat here. Some don't. Wether you had a good, ok, or bad experience. I will continue to come but check it out for your self. I'm giving you my opinion. Now let's try your opinion about this restaurant... read more

Panera Bread - Lounge chair in a restaurant. How's that for not so formal... - Sandwiches Near Me - Gainesville, Georgia

Great place for brunch. Love the soups and the paninis. Staff is courteous and attentive.

I have given this location quite a few try's just because I love Panera so much. Every single time I have gone into this location the service is terrible. The first time it was a younger girl who took five minutes to even ask us if we wanted to order. And the entire time we were ordering she had the worst attitude. We said thank you and there was never a you're welcome. The food was alright.. the soup wasn't hot and everything was just average compared to what I've gotten at other locations. I also noticed that the assistant manager was kind of a jerk, which might be why all the workers look miserable. Today I had the pleasure of ordering from the assistant manager. But same thing happened, I waited five to ten minutes on someone to even serve me. The couple in front of me ordered and went on, the manager looked at me and proceeded to just talk to a coworker about the weekend. He finally walks to the register and just stares at me, doesn't say anything nice or welcoming and he just waits on me to order. Very awkward and just rude. So I ordered and finally by the end of my order he was kind of nice to me. It really sucks because I love Panera and their food selection, but this management and the workers make me not want to ever go back to this location. read more

Well I love Panera ! But sadly the last three visits here have left me with incorrect food and attitude. My daughter , son and grandson and I all had lunch and for 40 dollars you would think it would be correct. Two of the three sandwiches were wrong. My grandson had mac and cheese with ham added. ( he gets it all the time) They forgot the ham and when asked we received a slice of cold ham on a plate. Plus, most of the tables and high chairs were nasty!!! Panera you are better than this! read more

Always good - Always Fresh and lightening fast - try the carry out it's perfect! Highly recommend the salads and sandwiches won't disappoint and the Panera App is so easy! read more

Ordered rapid pick-up and came in 30 minutes later to find they have not even started on my order yet....mind you, it's 7:00 in the morning and only a select few people are in here. So they eventually start on it and give me my food as I waited for my Carmel latte...which is suppose to be hot. As soon as she handed me the cup I could already feel the coldness of the mug and knew the coffee machine had not been turned on. Which she had to be aware of too since again, when you have hot coffee you could clearly feel how hot it is. But the lady whispered something to her friend, laughed, and handed me my cold Carmel latte. This Panera is a joke and I will not be coming back. read more

Always excellent! I love the sprouted oats egg white breakfast sandwich and hazelnut coffee.

We went in for lunch and got in line to order. After 5 minutes sitting in line behind two woman we finally got to the order spot and the girl just left and did not return. This was beyond rude and we just turned around and went to another restaurant. Now I know why this restaurant did not have a review - terrible service! read more

Had a craving for soup and decided to come to Panera. Upon entering we grabbed a menu and joined the short line that way we would know what we wanted when it was our turn. As the cashier took our order he was very distracted and seemed only to want to rush us on. We then grabbed a table and waited for our food to arrive. After 17 mins of waiting my Mom went in search of our food she was told it was on its way at 12:27. At 12:31 our food finally arrived and my mom asked the delivery person if there were any issues since our food had taken so long. This gentleman walked away without saying anything, the next attendee was asked the same question and he walked away while we were still talking to him. Overall food and service were poor to none and we were very disappointed with our experience today. Gainesville, Ga Panera read more

on 5/14/2023 i placed an order early in the morning to be picked up at 1pm later in the day, nothing went wrong with that everything was in stock it was good to go and i placed my order. i drive to the restaurant to pick up my order and 1. i waited by the rapid pickup shelf for 15 after my order was supposed to be ready before a member came and helped me. 2. she said that part of my order that i had placed early this morning so that my food wouldn't be sold out, was sold out! i asked her i was like "do you guys not set aside certain items for orders placed ahead? or do you guys just not care that someone took time out of their morning to make an order and pay you?" and the basics of what she said were "we must've just overlooked it.. sorry" no real empathy that they had screwed not only me but my mother who all she wanted on this mother's day was a panera asiago bagel and now she couldn't have it bc the panera workers were so incompetent that they couldn't even have the common sense to put aside food for someone who had already ordered. i will never be coming back to this panera, they have no interest in their customer's satisfaction and simply do not care about their customers. read more