The food was fine, about expected for Panera. I am mainly writing this review for people who are trying to get a quick breakfast before work or picking up lunch during the work day, to caution you that this location is pretty slow. I have ordered a couple of times now and don't think I'll be back to the Roseville Panera. They seem to be frequently out of key ingredients. When I made a breakfast order, they didn't have any eggs (so basically couldn't get any breakfast sandwich). When I wanted to order a salad for lunch, they were out of the green goddess dressing (that's my go-to Panera salad). Had issues with service being slow when I ordered lunch for pickup while at work. I arrived right when the app said my food should have been ready, and then I waited for a full 20 more minutes at the pickup counter. I definitely feel for the workers who were there that day, because there were several customers who were quite rude to them when it seemed like the employees were doing their best with a short staff and too many orders. However, I do think there needs to be some process improvements with organization behind the counter, because the app told me my order was ready, and I could see a bag behind the counter, but they didn't realize it was my order until about 5 minutes later when another customer and I were able to get their attention and asked whose order was sitting behind the counter. Not sure why they wouldn't immediately put the bag on the pickup area as soon as it's ready? I noticed another review where a customer had the same experience, so it seems to be somewhat of a pattern. TL;DR: The food is fine. Service is slow and this location seems to be frequently out of some ingredients. Would not recommend if you are trying to get a quick lunch while at work, or are otherwise on a time crunch. read more

Woof. Zero value for your dollar. I ordered the toasted Italian sandwich and received these two pieces of lunch meat on this tiny little sandwich. Stick to soup, Panera! read more

Panera Bread - Toasted Italiano - Sandwiches Near Me - Roseville, Michigan

I ordered chicken noodle soup and half a sandwich. I paid extra to have avocado. First of all, there wasn't a single noodle in my soup. As fior the avocado, was barely even a smear on the bread. I am massively disappointed. It almost seemed like a joke. read more

Panera Bread - Sandwiches Near Me - Roseville, Michigan

Wow has this location gone downhill! I had a free birthday treat so I stopped in to grab that and maybe some other goodies. Everything looked stale and days old. The flip flop cookies looked like a toddler decorated them, not that it would stop someone from eating them, but they didn't look professional or fresh at all. The cherry tart I decided for was rock hard. I'm glad I didn't waste my money on anything else. read more

My employer purchases bagels every Tuesday. The quality has gone down so bad. Last week the Asiago cheese bagels were more like dinner rolls. This week a handful of the bagels we received were burnt. read more

See all

I usually like Panera but the speaker was messed up and I didn't hear that girl inside say hold on and she was so mf rude and rushing me w my order so I just left don't work in fast food if u gonna have a nasty attitude like eeeyuckkk read more

Panera bread as a company "YES" But the D/T at this location is terrible, they are very Sloooooooooooooooow!!!.. Pathetically slow read more

My daughter sometimes stops here for supper on the way home. Last week she ordered a Strawberry Poppyseed Salad for me. When I opened it, I had the wrong dressing, no chicken and barely any fruit. I called the store and they said they would put my name down for a free salad and bakery item. Tonight my daughter went there and they did NOT have my name down. The manager apologized and gave my daugher our entire order for free! THAT is good service. I really appreciate this manager putting the customers first. read more

Nitin made this experience perfect!!!!!!The food was beyond perfect. Normally I come inside so I don't have to deal with delivery but today I wasn't feeling too well. I ordered off the website, not it would direct me to a DoorDash driver. If I knew that I would've ordered off DoorDash, but no worries I was having some complications with my order so I called up to the store and spoke to one of the nicest understanding people I've ever met NITIN I explained my concerns and he relieved me of them also gave me an extra sandwich and some chips and cookies. Even after my order was having some online complications I still managed to get all of my food and More and it was still hot and made fresh. Nitin did explain to me that it was not his normal store location but he definitely made this location way better than it's ever been. read more

Food order wrong in July Called the manager when I got home.Told me about the list.I went back in Oct.Guess what they tried to give me .Someone else's order Which was already PD for.Done with that store.They have problems.Never got my order. read more

food was right nothing missing in drive through for the first time the male was very nice and respectful

Great music and good soup. Service went smoothly and were very busy. I'm not sure what else there is to say, I would eat there long before del taco, or that Chick-fil-A read more

My husband and I ordered you pick 2 for dinner. VERY disappointing. Sandwiches are very poorly made. I ordered the Tomato Basil BLT, which had 1/2 a slice of bacon! Definitely not worth the $ However, at least the soup was hot and delicious. read more

I just want to say I over reacted the night I gave this location a bad review. I will say Tara is an amazing manager, watching her she is all over! She's doing everything she can and dealing with difficult customers like me. I am very thankful for her and I will continue to come to this location at least once a week. Tara most definitely deserves to be the manager and I am convinced she'll make it the best she can read more

horrible store and staff. My 12-year-old son and I went to this location on Gratiot and Masonic. When we walked in, no one acknowledged us even after we said good evening and hello to two workers near the counter. A girl who had been cleaning the tables and sweeping finally walked over and took our order. We ordered our usual two Asian salads with extra dressings and our bacon turkey bravo sandwich. When we got home to eat our meal, our sandwich did not have bacon, It did not have cheese, it did not have a tomato nor did it have any type of dressing or sauce that normally comes on it. Our salad had two different dressings with it, not to mention they didn't give us the extra dressing that we asked for and said we would pay if there was an added fee for the extra dressing. On top of the food being messed up, the entire experience was awful The staff that was preparing our food in the back was talking very loud and laughing and talking rather trashy and often swore in their loud conversation. My son's eyes lit up once one of the workers said Mother F'ing, in her conversatio. So disgusted how trashy and disgusting the evening staff acted and presented themselves for a great restaurant. I would gladly drive 25 minutes out of my way to the location on hall rd or mound! read more

We decided to get some Panera after playing at Chuck E Cheese with the family. Since I was with other people who were paying with cash I didn't use a kiosk to order and was waiting at the counter for someone to help. It was after 7 so they weren't very busy but they seemed short staffed. A nice lady with reddish brown hair stepped out of her station and told me that she was going to get someone to help. Darrius came and helped take our massive order. He was extremely friendly and helpful making sure we got exactly what we wanted to try and he went out of his way to help my kids grandpa pick what he wanted and explained every item. He spent quite a while with us and was very attentive and I was shocked when he repeated our order how every little thing was right about it. The crowd I was with wasn't the easiest to please so that was pleasantly surprising. The restaurant was clean and we found a nice table to sit at and wait. Our order came up quickly and the food was very good. Only thing is the chicken was forgotten on two of the salads. I went back to let them know at the counter. Darrius was quick to correct that and brought it out to us. I placed another drink order as we were finishing our food and the girl who took it was very nice as well and got the order perfectly. We will definitely be back!! read more

I got Fuji Apple salad with Chicken, except no chicken and lettuce was bad. Worst place ever!!! It should be 0 star, don't go here! read more

See all

I used to get Panera all the time when I did Landscaping, but I never sat in much. I only ever sat in on weekends with the family. The broccoli soup group meal is a great deal and feeds a family, or a group of workers easily. My mom loves to buy their italian bread, and they always give us lots of butter. I came into this location and used the mini computer systems for the first time. I was confused at first, but it was innovative and exciting. There was not a line, but my friend wanted to show me how to use it in the future if I pay by card. You can customize your order on there and take your time as well. The place was pretty booming and busy, with some individuals in a little business meeting or those working on homework. It was very lively, and still easy to find a spot to sit. The food came out speedy quick, which was impressive. I was happy because I only had an hour lunch. The soup was fresh and hot. They gave me a bigger piece of bread than what I am used to, and it was fresh too. I will definetely be back here again if I want lunch for my internship. read more

Panera Bread - Sandwiches Near Me - Roseville, Michigan

Panera has gone downhill in the past 10 years but this location specifically is not good. The service is usually fine however the quality is never up to par. This past week I placed a rapid pick-up order and arrived at the store minutes after it said it was ready. When I walked in my food was not ready, no biggie it was busy and I didn't mind waiting. Once it got to the point where I had been waiting 30 minutes and people who placed orders before me were heading out I asked how long the wait would be. The girl at the front counter just told me they were 13-ish orders behind. So I continued waiting. It got to the point where I was waiting an hour and I knew something was wrong. However, when I tried to ask the person at the front counter if she could check on my order she kept dismissing me and not believing that something happened with my order. After trying to explain to her for 15 minutes my order was missing, she finally asked for it to be remade, which took an additional 20 minutes. And to my surprise, they did not even remake my order correctly. Panera is not the best quality but in a pinch its okay, but I do not recommend this location at all. read more

AVOID THIS LOCATION! Ordered from the Roseville store twice just in case the first time our order was 45 minutes late it was a bad day for them.. Second time it was 90 minutes late AND we were fortunate enough to get these ridiculous salads on top of it for a mere 26.00 with delivery and tip, so yeah, if I were you I would try anyone else. P.S. I tried to call when it was at the one hour mark and they don't answer their phone, so there's that at least. MAGNIFIQUE! read more

Panera Bread - Two large salads. Or was that one kind of large salad and two containers? - Sandwiches Near Me - Roseville, Michigan

Ugh! The place is disgusting inside. The floor is covered in crumbs and garbage. Looks like they haven't cleaned the dining area in days. Gross. Panera isn't what it used to be. read more

Panera Bread - Dining area. - Sandwiches Near Me - Roseville, Michigan

I like Panera Bread. We can get a nice salad and soup and stay on our weight loss program pretty easy. My issue with Panera is always the same, cleanliness. Finding a clean table can be challenging even during slow times. 2 of my favorites are the 10 veggie soup and the strawberry chicken salad. read more

Panera Bread - Sandwiches Near Me - Roseville, Michigan

I'm at completely disgusted at my visit at Panera today. I brought my elderly mother and myself lunch. I ate my sandwich and as she unwraps her there's a whole bite missing out of the sandwich as in someone LEFT TEETH MARKS IN THE SANDWICH. This is a scary time enough, trying to stay safe from this disease and now possibly someone could have had it and given it to us as I already ate my sandwich and she ate her salad. I've called the manager at the Roseville, Mi location and she began yelling at me that and cutting me insinuating I was a liar and then rudely hung up on me. SERIOUSLY avoid this Panera at all costs. read more

Panera Bread - Found a bite taken out of sandwich just purchased - Sandwiches Near Me - Roseville, Michigan

See all

It takes a lot for me to leave a review, especially a negative one. I ordered the Mediterranean Bowl with Chicken and what I received was absolutely nothing like what was pictured in the menu. I am usually a fan of Panera but this was visually disappointing and completely inedible. read more

Panera Bread - The pic on the website versus what I received. - Sandwiches Near Me - Roseville, Michigan

Hey it's Panera Bread they don't have to be nice I don't have to be pleasant they don't have to have good service basically I think their attitude is we have the bagels and you will listen. This is one of those places if you want Bagels in the area you're going to come to Panera Bread cuz there's not really a lot of other choices around by the way their bagels are quite good and I do enjoy the everything bagel especially with a little bit of lox and cream cheese I only wish I could order it with red onion and capers also but we know Panera's always going to have good bagels if your in Roseville and you need a bagel try Panera Bread read more

Panera Bread - Sandwiches Near Me - Roseville, Michigan

These people are incompetent. I waited forever to receive my order; only to get the wrong items. Never will I visit the Roseville location again. read more

The service is so bad. The managers are the rudest people I ever met. The food is okay but they humiliate workers right in front of you which is very unprofessional. This whole building is unprofessional and its disgusting. They need to do better. read more

Worst chain on the planet. This is a $15.56 lunch. After waiting 15 minutes in line, I received this lame 4 slice of thin processed "steak" with some salty cheddar flavored spread. Soup has flavor, but is 4 spoonfuls. And.. this is not what I ordered! I was given the wrong sandwich.. though that's not what I'm disappointed about. I rating this on what I was served and paid for. read more

Panera Bread - Lame ass overpriced lunch - Sandwiches Near Me - Roseville, Michigan

Out of some ingredients for what I would like to order. Ordered the flatbread. Soggy inside crispy outside. One bite and all of the toppings fall off. No napkins on dispenser. Multiple customers are asking for napkins yet no one is bothering to fill it back up. Crumbs in every single table. This means no one is wiping them down. Windows filthy. No care to front of house. So what's the back of house look like? Only really one staff member starting to clean windows. There a lot of inappropriate chatter and shouting from staff that looks like they are on break, goofing off or just got off shift. read more

Ordered for noon pickup and it wasn't ready until 12:30. As I sat here waiting I cannot believe how filthy dirty the whole place is!! Garbage on the ground like it hadn't been cleaned in years. Dirty & sticky drink and utensil area. Yuck! read more

Disgusted. The smallest smoothie Ive ever seen was $7.00 and watery as hell, the "bowl" of mac and cheese didnt even fill up my 3 year old, the salad greens were all browning. Over $50 for lunch for 3 people for hospital cafeteria food that took forever to be ready. read more

This has to be the slowest place there is. And after you wait forever they always get your order wrong ! Never more then two people working . You think with how expensive it is they could pay there workers more and get more in there read more

I haven't been there in a little while, but now they suck big time... the guy at the cash register had all his hair in front of his face.... There were 9 or 10 people waiting for food ( I waited way to long) and the restaurant looked like a pig sty... I will not go there again and I'm calling corporate about their clown employees... my HALF sandwich was made like sh*t also... I hope I don't get food poisoning.... read more

I have just placed a order online. It was a delivery order. I got everything but the drink that I had ordered, I had tried calling them 3 times, no answer kept getting hung up on. Definitely not coming or ordering here again. read more

Panera Bread - Sandwiches Near Me - Roseville, Michigan

See all

Everytime I come to this location around 5-7 which is dinner time, they never have mac and cheese or any of the soups! Literally never fails. I don't even leave reviews for places but this is just constant and super annoying. read more

avoid this location i went to this place and so meany times i was dissapointed my order was always rong. I tryed talking to the manager and he hung up 6 times to be exact just today 6 times the food is not cooked right and overall tastes bad. So if you dont wana be dissapointed then go to a pizza place or something they wont let you down. -ahmed read more

I wish i could rank it in the negatives but unfortunately it doesnt go that far. I waited 40 min for my grilled cheese and just ending up leaving the food is decent but for the price you pay ids downright bs when the app is telling me it will be ready in 10 min, I understand every place is understaffed and all that but still a grill cheese take less than 5 min to cook so why the hell would i wait 40 min? All in all they lost a customer read more

The food is not the issue, but the service is too slow. I also don't like the pre-order kiosks because they are not user friendly if you need to customize and if you stand in line then or people jump ahead of you witH app orders aNd kiosk orders. I feel that if I'm visiting a restaurant they should have a priority to the customer at the register. They are also too expensive for a place where I have to do the cleaning and separate my plates and bowls and plates. Panera business model is starting to irritate me. read more

Panera Bread - Sandwiches Near Me - Roseville, Michigan

This is one of the worst Panera ever. They never have things in stock and they always mess up my order. Save the hassle and drive a bit farther and go somewhere else for better service and a location that actually carries things in stock. read more

I bought some bagels with my gift cards. The cashier used them then stuck them in her pocket, there was still $11.49 left. Then she threw my receipt away, why???? Bagels were hard. I will not. come back here again. read more