I'm a big fan of Panera and often take advantage of their free Wi-Fi. Their food is usually pretty good, though there are times when their salads are not so good. This doesn't happen often, but sometimes their lettuce isn't very fresh. I definitely recommend their "you pick two" deal, since an entire salad or sandwich can be a bit much. This lets you have a little more variety. There's something about this particular location that I really like. It's kind of off the beaten path, so it's usually not too crowded, which is nice. read more

Oh Panera. How I love thee. I can count on you when I'm at home or in a strange city to offer me some sort of comfort. Bagels, sandwiches or salads. Whether its just for me or a business lunch I can depend on Panera to deliver decent food. Panera bagels are my absolute favorite! If Western Bagel was on the East coast, I wouldn't even walk into Panera for my bagels. However, since I'm denied Western Bagels, Panera is my go-to. One of my favorite traditions is to sneak out of the house on Saturday or Sunday mornings at 7am and get the fiance his hazelnut coffee and pack of bagels for the week. I come back looking like a superstar delivering the goods of the gods...all courtesy of Panera. The line here around 9-10 am on the weekends are INSANE. It snakes out the door, but it really does move quickly so don't let that discourage you. Parking is easy, but again I must vent about the stupid planning of the parking lots in Ashburn.... One exit out of the lot you can't go north and have to exit south, then wait at a light to do a U-Turn. The other exit you can only exit west...but if you need to go east, you have to do a u-turn --but there is a sign forbidding you to do so! If you keep going straight you go miles before you hit Gum Spring. ARGGGH!!!! Regardless of the lack of common sense planning on the city, I will continue to visit Panera. Their bagels are awesome, and with fall right around the corner, I am looking forward to some of the menu changes! read more

Half the time, I order for rapid pickup. Half the time we dine in. Dine in is usually fine. We order from the table via the App. Order is usually correct. But when I order for rapid pickup, there are a number of times when the delivery drivers are parked in the 15 minute spots in front of the restaurant. Seems to me the 15 minute spots right up front should be reserved for people who would just go in and out. I would think the delivery drivers should park in other spots. read more

My family and I returned tonight to the South Riding Panera and had a wonderful experience... The Tea's were full and appropriately marked (sweet was sweet instead of unsweetened, etc...) Service was surprisingly prompt and when a line formed another cashier opened to handle the increase in patrons... There was a general manager "Dave" behind the counter that was teaching the staff how to do things better and seemed to be making a difference. We spoke for a few minutes and he has completely cleaned house. Things have definitely improved in this restaurant. The floors are still dirty, BUT the service is prompt, food is made correctly and the employees seem to care about the restaurant... Things are definitely looking up for this Panera... Good work Dave! read more

if i can give this store zero stars i would. I ordered through their website for delivery. i waited and it said the driver was on the way. the whole time ive been trying to track the order and it said it was delivered when i never got it. i tried o call their store number to speak with someone about the order i called multiple times with no answer so i had to resort to driving to the store. i told the associates i have to go back to work for a long shift and i have been waiting for my order. They told me nothing can be done looking at me all confused. i told them the drivers name. He was there to tell me that he never got the order and that it disappeared?! after another associate tells me he cancelled the order on the kiosk and i will receive a refund the next day. i check the email that it was cancelled and the refund will be issued 7-10 business days. He lied to me about the time for it to be refunded to make me leave the store. they did not offer to even work on my order despite the issue. Nor did they offer to refund me my order until i told them to. They did not apologize at all. their service is complete and utter crap. i will never ever go back to this place again or use their online ordering and delivery options. you can read other reviews here and can tell that the poor quality of service is apparent. i gave them patience for what? waste of my time and money dealing with these people here who cannot do their job correctly or resolve a problem efficiently and in a friendly manner. read more

This place is terrible! I do rapid pick up and multiple times I don't get my food unless I go in. Just terrible customer service and overpriced food! read more

The customer service at this Panera is next to nothing now. Went to place an order for my coffee subscription and they are not taking any online orders and won't answer the phones. We order here every week and 1/2 the time the orders are late, wrong or missing something. This Panera used to be amazing, not sure what happened. read more

Went with my children to eat a turkey and soup. The turkey was slimey and had a terrible taste. Never coming back to this place. read more

today i got a chipotle chicken sandwich from panera. the chicken was completely pink and undercooked. i ate some of it too. so disappointed. read more

Panera Bread - today i got a chipotle chicken sandwich. the chicken was completely undercooked, and i ate some of it. worst experience at panera ever. - Sandwiches Near Me - South Riding, Virginia

This is probably the worst Panera I've ever been to in my life. First of all, they don't answer the phone EVER. If you order something and they don't have it, they don't even mention it they just give you missing food. Today I ordered soup and a yogurt parfait and they put the yogurt on top of the soup so my yogurt was HOT. If you know anything about food safety you know dairy products are supposed to kept cold to be safe to eat. With all these bad reviews, you'd think that they'd do something about their terrible service. read more

Overall good for a quick bite at lunch. Light and airy atmosphere and free wi-fi allows you to get in and eat quickly or come in and sit down and relax and surf the net while eating. With a variety of sandwiches most everyone can be pleased. The only thing I didn't like was the chicken salad sandwich. It had way too much mayo and it was too sweet for my taste. Their bread is delicious and I've heard that their breakfast is awesome. I'll have to check it out sometime! read more

Panera Bread is a bakery and restaurant. For those who aren't familiar, PB is basically high-end lunch fare, with soups, sandwiches, and salads. I'm partial to the soups, as is my family. The bread is delicious, and you can even get the soup in a "bread" bowl. The sandwiches are also very good, with a good selection of specialty combinations and sauces. They also have panini's. You order your food at the register and receive a pager device. When your food is ready, you are paged to pick it up. The food is made to order and, in general, they are relatively fast at preparation. That said, we have had experiences on both ends of the spectrum. I have also noticed that when they are busy, the tables tend not to get cleaned off. I would give them 3.5 stars (if I could) for that reason. Overall, a good place to eat, reasonably family friendly, and a pleasant experience. read more

I ordered CURBSIDE PICKUP - after waiting 30mins I went inside to see what the problem was and found out it was ready but they didn't bring it out!!! I complained to the manager and all he did was walk away after making an excuse we have over 50 orders - right at the same time?!! MY ORDER WAS SUPPOSED TO BE READY 30 MINS AGO AND THEY DIDN'T BRING IT OUT! DO NOT ORDER FROM THIS PLACE they wasted my time and the so called "manager" didn't even apologize and walked away! BEYOND DISGUSTED and they forgot the EGG inside one of one of the breakfast sandwiches - the main ingredient for the sandwich really?! Check your order if you order from this SH**Y place EXTREMELY BAD SERVICE! read more

This location has never been good. The food is, when I'm actually able to get it or it doesn't take an hour to get it, really good. I really enjoyed this place until recently the service has just been horrible. I'll order a cup of soup and have to wait an hour for it to come out. I ordered a four cheese soufflé today. I know that they're pretty high demand, but I didn't realize ordering one meant I'd have to wait an insane amount of time until I could actually get it. I eventually got so pissed that I went inside and saw that my order was literally sitting on the curbside orders tables for god knows how long. When I opened the soufflé it was cold, practically charred, and did not taste good. Hopefully panera can get their act together. I will not be returning for a long time. read more

Orders are fulfilled correctly most of the time. The staff is courteous. The place can use a bit more picking up but that's hard given the volume of people that come through. read more

Love this place because it has plenty of seating, good food, good service, it's clean, and has a nice atmosphere.

Ordered off Uber Eats, didn't receive full order. When we tried to call the store we got hung up on multiple times!!!

Okay, first off Panera is a nation-wide chain. A place where you typically know what to expect if you've ever eaten at a Panera before. As far as the food goes, I have always enjoyed their soups, salads, sandwiches, bagels; everything they have is pretty good. For this particular location I've never had an issue with my food. South Riding and the nearby Stone Ridge communities are quite large and this (to the best of my knowledge) is the closest Panera for the SR, Aldie area. With that said, I wish the location was a tad bit bigger. If you go during peak times the restaurant and tables are really crowded. Staff is friendly, food tastes good and they do a decent job of keeping the restaurant clean. read more

Very nice atmosphere and friendly staff. The tables are usually cleaned the moment you get up and sometimes they even bus it for you. They took away the trash by the front door and there isn't a trash outside. Those would be the only things I'd bring back. read more

I made a yelp just for this review. I'm usually fine with coming to this Panera, but today was a different story. Ever since the remodeling has been done, fruit flies have been all over the restaurant. Today, after picking up my rapid pick-up order, I started to eat my sandwich only to find one of those fruit flies, dead. They had wrapped up a dead fly with my sandwich with no care. I tried to call and complain, but was hung up on. I'm very disappointed and disgusted. read more

Panera Bread - Yes....that's a fly - Sandwiches Near Me - South Riding, Virginia

This was the first time I've ever ordered online and wasn't able to order for delivery ASAP. I ordered a breakfast sandwich a bagel and 2 muffie's. I put my order in a little after nine for delivery didn't get it until eleven and when I did I didn't have the sweet maple sauce I asked for or cream cheese to go with my breakfast bagel, I asked the driver if he carried extra cream cheese in his car he said no sorry there wasn't anything he could really do. Now my co worker has her breakfast while I'm ordering from another place because I don't have the cream cheese to go with my bagel read more

I am so disappointed with this chain. I have not been to a Panera in awhile but stopped into this one and was shocked when I looked at the menu board that the GF indicators were not on the menu. I asked and was told that Panera no longer had gluten free food. i asked to see the book that I have looked at during prior visits for the allergen lists and learned that NOTHING on the menu was gluten free. HUGE Disappointment, Panera. I will not longer come to your establishment, anywhere!!!! read more

It's 4 in the Afternoon the place has hardly anyone in it and no one greeted me and I stood in front of the register for over 5 minutes - the manager is walking around attempting to carry food to the tables and looking at his phone - plus I had to wait for over 10 minutes for my half sandwich to be ready. They really need to step it up here. read more

Panera Bread - People waiting with no help - what is going on here?!?! - Sandwiches Near Me - South Riding, Virginia

South Riding- awesome, speedy delivery of fresh, fresh bagels and other items! Excellent! Thank you.

This Panera has to be the worst I have ever been too. Once again they manage to screw up my order. I don't think I have ever been completely satisfied any time I've come in. If you're going to eat here, make sure you go in and actually eat and not get take out. They'll run out of stuff, give you a substitute without confirming it's okay, and just leave it for you to take home like nothings wrong. If you do take out, check everything before you go, or you'll be in for a big surprise when they put the wrong spread on your mangle sandwich that looks like a dog threw it together, you won't get the specific bagels you paid for, or they just give you a cup of soup when you paid the extra money for a bowl. read more

The online ordering is great, just make sure you check your bag. I typically get a soup and sandwich. Only issue is they don't put a lot of meat in their sandwiches. Also the broccoli and cheddar soup can sometimes be watered down. read more

Don't order delivery. This was my go to but seriously a half hour late and I get an update where you are. They went to Chick Fila and was there for 15 minutes. Food is cold. WTF man seriously and I pay plus a 20% tip. Again not worth it. read more

Your typical panera bread decor, great fast service ( lines can sometimes be all the way to the entrance,) sandwiches are tasty and the salads very fresh ,food never disappointed me and the free wifi is easy and fast. The only downfall is that it's a small resturant and during lunch time it can get pretty full and crowded, hard to find a seat.( would recommend during peak hours grab a seat first and then go order.) Overall a good place to have some fresh healthy breakfast and lunch. read more

Fruit flies everywhere! We sat in the very back corner and moved tables twice but still had fruit flies buzzing around us and or food. Food here is not as good as other locations. The apple they gave me with my meal was sticky and visibly dirty. Roman lettuce and tomatoes in my salad was not the freshest. My chicken frontega was barely pressed/toasted. read more

As you can tell by my profile, I do not normally write reviews, but our last 2 orders (3/24/2021, today - 4/30/2021) have been beyond disappointing. The first online order on 3/24, half the order was missing and while they refunded the order, I never actually received the money for that refund in my account. The second online order (today, 4/30), I get the email that the order was delivered, but no food ever arrived at our house. Both orders were near $50 each. I had to call about 10 times (outside their "busy" hours) when they messed up the first time in order to get that refund that we never received. Now, I have called 6 times (again outside their "busy" hours) with no one picking up. This location is very unreliable with their orders and I cannot trust them to get our food delivered correctly anymore. Even if I cancel, I cannot trust that I'll even get my money back. Consider myself a lost Panera customer. read more

I used to enjoy going to this location but now I try not to dine in here. They have had a fruit fly problem since before last summer. We complained to the manager and he said they are working on the problem but they are still everywhere. If I get a salad or soup to go the portion is way smaller. Not worth the $ in my opinion. read more

I literally waited there for 20 minutes for bagels... BAGELS!! How hard is it to throw 12 bagels in a box... ridiculous

I love Panera, and have always had great service here in South Riding. Lately, I have become dissatisfied as they get busier, the portion size has decreased. I frequently order my salads to go and when I get back to my office, have been disappointed a full salad is only half a box full! This location needs management to do a quality check before food goes out, as even the salad dressing containers are only half full. I am still giving a 4 rating as the quality of the food is still good. read more

Appetizing soups and delicious cookies :) Their iced green tea is amazing on a hot summer's day. I like the coffee house feel it has. Overall a good place. read more

I hate this place. Service is bad and orders are always wrong or delayed. But my kids like it so we wind up here on occasion when they are hungry and I am not. It is soul crushing dealing with tHe mismanagement and lack of customer service. They bring new managers in but can't seem to bring the place into any sort of consistently. Stay away. read more

Very poor customer service. I am not sure why 8 workers, including 2 managers looked at me standing at the register but chose to ignore me. I guess they had enough business for the day. Complete waste of my valuable time and too many other restaurants in the area to chose from. read more

I used to love Panera Bread but something changed in recent years. The lunch sandwiches are nothing to write home about and the same goes for their bagels/breakfast. If you plan on ordering ala carte be prepared for blank looks and confusion as they try to ring you up. They are just not used to it. Bagel Buddies doesn't have the same ambiance, but the bagels are far better. We will only go back to Panera if we are desperate. I guess this is what you get with big corporation restaurants vs the mom and pop places. I'm opting with mom and pop on this one. read more

I go here often for lunch because I work nearby. Friendly staff, fast service, and reasonable wait time during lunch rush. However, my only con about this place is -- I found hair in my salad twice :( read more

I enjoy Panera, but the quality of the food was subpar at this location. Sandwich was falling apart and didn't taste as fresh/good as other locations I've eaten at. read more

Friendliest staff I've met! The rush isn't as bad as much Panera's can be. I believe at one part in time there were 30 people standing in line and two "order takers" handled it with ease. Kitchen and staff really have a great system of running things. I'm here a little too much but over time I've noticed management is very kind to their employees and customers. Also SIGN UP FOR A MY PANERA CARD! If you go to a Panera frequently they call your orders by name, so it's very personable. They keep track of previous orders if you can't remember that incredible meal you had last time. Also, you can rack up points for a free coffee or pastry! ITS FREE by the way. Also the wifi is free and pretty fast. read more

Panera Bread - IN LOVE WITH THE GREEN TEA! It's not watered down or over sweetened. Coming from someone born in Alabama...keep that in mind. - Sandwiches Near Me - South Riding, Virginia