I frequent Panera Bread a great deal in general. My local store is very hit or miss, so I've been visiting others to see if it is systematic or just locations. I was pleasantly surprised visiting this location for the first time. Parking is ample and close by. The staff greeted me when I walked in, my Rapid Pick Up was already on time and one of the employees went to get it because they had it behind the counter. Management must be doing a good job because the energy amongst everyone was positive. My order was accurate and all utensils were in the bag. The dining area and coffee areas were clean and well stocked. My Saturday morning was made good with my custom avocado toast and iced coffee in hand. read more

It is FriYay! This is a great stop off to grab lunch at the Panera Bread location in the city of Southfield on Telegraph Rd. They are located directly across the street from Meijers. My choice today was the Chicken Southwest Ranch Salad and Kettle Cooked Potato Chips. I am a member of the Panera Bread Sip Club which for a monthly fee you are able to get multiple drinks throughout even given day at no additional cost. Today I chose a large Starry for my thirst quencher. Thanks J for your service! read more

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Healthier lunch spot than Chic Fila or Popeye. I like the online ordering system where I can pick up my lunch once I walk in. Quality is about the same as other place so no complains there. Panera bread won't be making fresh bread anymore so this will be the last time I will come here for lunch. I should be supporting local deli anyway. read more

Panera Bread - Salad Near Me - Southfield, Michigan

Ordered a Soup & Sandwich Combo of broccoli cheddar soup and a tuna sandwich along with a strawberry lemonade. The food was great, the service was quick and efficient, and the restaurant was clean and tidy. Panera's is a tried and true place for a good meal. read more

Panera Bread - Salad Near Me - Southfield, Michigan

Just horrible. Longest wait times known to man. Everything was cold. Bypass this location at all costs. Private equity killed this brand.

Brutal. Starts off with no one at the front counter to take my order. After a few min I went and found someone. Ordered a sausage egg and cheese B-Fast sandwich. Total, $7.30 !! I walk back to the pick up area and there's 2 guys in the kitchen. One moving as slow as possible, the other leaning against a back counter playing with his phone. After 8 min (seemed like 15) the guy on his phone finally moseys up to the front and starts making my sandwich. But he forgets the sausage. I ate half of my $7.30 egg & cheese and left. All that was to try to save a few minutes over the Kerby's a 1/2 mile south. There I can get the B-Fast special, which is TWO eggs, PLUS bacon or sausage, PLUS pancakes, grits or hash-browns, PLUS toast, all for $7.94. Just 64 cents more than the tiny sandwich at Panera. This location really needs to fire 1/3 of its employees and hire a manager. read more

clean yall d*** eating utensils before yall give them to people!!!!!!! im so sick and tired of this specific location always giving me dirty a** spoons. if i had a dollar for every time yall gave me a spoon with bread crumbs on it i would have enough money to buy my entire family an entree plus something to drink. get it together!!!!! read more

Panera Bread - Salad Near Me - Southfield, Michigan

Great food. Drive through will take at least 20-30 minutes with no line FYI. On a Saturday at lunchtime, they appear to have only 2 employees working in the back. read more

Food quality has declined while prices have increased. The kiddos always loved the frosted cookies that changed shape with the seasons. They all spit out the pumpkin cookie, I tasted it and the frosting is now some waxy disgusting frosting. The breads on sandwiches were definitely not fresh. The soups tasted like hospital soups that are delivered in 5 gallon plastic bags. The smoothies use to be great now they are some sickly sweet premade blend. Even the lettuce blend in the salads has declined in quality. Yet another company ruined by MBA corporate bean counters. read more

Food is good and ppl are nice. But it's the slowest Panera you can ever find. You will be waiting a very long time. Idk if these an employee shortage or what.. but it's extremely slow read more

On today's visit, the restaurant was not particularly busy, but service and maintenance were lacking. I've toilet was clogged with toilet paper and the other stall had no toilet paper. Then, the green iced tea was out and we asked if it was going to get refilled. It took 20 minutes, but it did get refilled. When we went to pick up our food, the worker at the counter gave my daughter a hard, green banana. When my daughter asked for a ripe one, the worker "shushed" and cut off my 16 year old daughter who was standing next to me and being respectful. Although this is the closest Panera to my house, I am not sure when I will be back, based on these hygiene and service concerns. read more

I like Panera Bread as a whole because I have an allergy and I know that I can go to any Panera and eat anything off the menu. That said, this is a terrible Panera! None of the employees seem to give a damn about their work! The bathrooms are filthy, have no paper, have mold around the soap dispensers and sinks, and the Men's room main door didn't close -- free show ladies! The woman who took our order didn't put the drinks with our meals and we were charged full price for our bakery items and we had to correct her on our order several times. My order (a simple soup) was ready at the window 15 minutes before my husband's grilled sandwich. All of these issues combined just made for a terrible meal event. read more

Oh my goodness! Saturday, after my grandsons game, I took my mom to Panera for some soup and sweets! The young ladies running the drive thru went over and above with customer service! Please give them a raise! We were there at about 11:30/12. read more

September 17, 2021 I only came here out of convenience, since my car is being serviced nextdoor. My previous experiences here have been lackluster and poor service. The door was unlocked, so I would assume they are open for service. I walk inside to see signs that read "kiosk or drive through only." When I ask an employee where the kiosk is, she merely points in the direction--there weren't people at the counter. I go back to the food pick up area to inquire how to order and I'm told drive through or online orders. I am unable to drive through since my car is being serviced. This is a huge inconvenience to Panera customers. As I sit outside typing this review, several other customers are walking up to the door to find the restaurant is closed for dine in service. Do better Panera at Telegraph and 12 Mile Road! It's sad, this used to be a nice location, but it seems to be continuing to spiral downward. read more

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I stopped in this morning to buy pastries for my staff. No line, but no one behind the counter. After waiting for close to 10 minutes, someone came out and I asked if I could place my order. He explained the person I needed was in the bathroom and I should wait. Seriously? Done with Panera. read more

I do frequent this place often and I've never had any complaints. The staff is courteous, nice, and hasn't his customer service skills. The food is always fresh and delicious... and this place just doesn't miss! I've only sat down and ate inside one time before but that was years before the pandemic, so I'll have to come do it again sometime soon. I did recently find out that the pain green tea comes in a bottle now, so that was different. Other than that I usually try to try something different everytime, but more times than not i just end up getting my go to meal... (turkey, bacon, bravo a cup of turkey chili or broccoli cheese soup. Good pickup! read more

Thank you Telegraph/12 Mile Southfield Panera Bread! My first ever Tomato Basil BLT Sandwich was even better than expected. Ingredients were so fresh making the sandwich delicious. Even though I modified a few things it was EXACTLY as ordered! They even wrapped each half separately (p/my special instructions). Half for tonight, half for an early flight tomorrow morning. I ordered online from the parking lot at 8pm for Cafe Pickup on my way home. It was ready in five minutes! Modifications? I ordered it on Country Rustic Sourdough (instead of Tomato Basil Bread), added Basil, Cilantro, Red Onion. Minus Garlic Aioli (I opted to spread a little avocado mayo at home). Can't wait to eat the other half tomorrow and to order it again soon. ATTN Management please thank whomever put together Order 1108642959 5/30/24 at 806 PM for me. A female put it on the counter and called my name (if that helps). read more

Tried the mobile app ordering at your table functionality for the first time here & it worked seamlessly! Our Italian sandwiches (Artisan ham, Chianti wine salami, spicy sopressa and provolone with spicy giardiniera, basil mayo and fresh arugula on a Artisan Ciabatta) came out quickly and tasted fresh & were delicious! The toasted ciabatta was key. I ordered mine with a half salad & I appreciated that there were no wilty salad leaves in sight. 329/365 read more

Please see the Image of the burnt grilled cheese I received today. I did as instructed and called and spoke with the manager. I was told that I could drive back to get a new sandwich but what I received was accurate because the sandwiches are cooked open face. No apology. I told him I order grilled sandwiches pretty often and that they are not burnt and he did not agree with me but said he would make it for me. He turned down my offer of showing him what the sandwich looked like. I declined to take my time to drive back to basically receive the same thing I received originally. This is unacceptable, and not the Panera style I have grown accustomed to through the years. Their food is expensive but good and I'm willing to pay for it. I'm not accepting the burnt scraps this manager is offering. I want a refund and the manager and staff should be trained. read more

Panera Bread - Inside of the burnt Panera Grilled Cheese that the manager told me was acceptable/typical. - Salad Near Me - Southfield, Michigan

This location has to be the worst Panera Bread that I have ever been to. I have come here before for work when I did Landscaping and there are always problems. I recently came in to eat inside. It was really quiet and there were not many customers. There was no line, but no one was at the register. I decided to use the self check out area to show my boyfriend how to use it. The process was simple and quick. We chose to dine in. We found a booth and waited. My buzzer did not ring. I went to the restroom, and upon walking out I saw my food. I was confused. We paid for a full bread bowl for both of us. The lady looked at me and asked what I was doing and why I was standing there. I told her that I ordered bread bowls. She said "I know. We don't have anymore so." She said it in the most rude tone. I told her that there is a price difference and she said that she at least added another piece of bread. I walked away and went to the table. My soup tasted barely warm. It had a nasty slightly cold taste. It tasted as if I had bought it the day before, reheated it, and it needed to be heated up more in certain areas. My boyfriend's soup was hotter than mine at least. His mac and cheese was good, but it was not very hot either. They needed to change their pop as well because my drink was entirely flat. I told the lady near the food pickup area and she just shrugged. This was the same lady with the attitude. Unbelievable. It is not worth the money we spent at all. read more

Panera Bread - Salad Near Me - Southfield, Michigan

Was helped by Deja when I walked in. Super sweet and friendly. They were all so nice and food was done very fast and super fresh!

Messy food, and crazy slow service. My sandwich was made so sloppy and was a mess. And the wait time for food was ridiculous as well.

I've never been a huge fan of Panera Bread for a few different reasons, but I come here because I like to sit and hang out before work. I've been coming here for a while now, and noticed a few things. For starters, I only go here for breakfast. I always get a bagel and sometimes get coffee. While I like the coffee, the bagels are decent and a okay. Sometimes, the staff messes up my order, and usually they fix it. Sometimes, I have to wait forever to get waited on because they only have one person running the register during the busy morning rush. The reason I gave two stars is because the staff here is just okay. I am also not overly impressed with the food, but it's way cheaper and slightly better then Tim Hortons down the street. One time I had a bad cream cheese and asked the counter dude for a fresh bagel since the cream cheese wasn't good. He looked in the cooler, said they all had the same expiration date and turned and went back to doing whatever he was doing. Other times I've had to wait at the register for a good 10 minutes because one person was putting together an order for like 3 million things and no one else would step up to help out. Other times, when my order has been wrong, I get ignored at the counter and just go sit back down. Also, their food isn't all that great. I know their trying to be a healthy "clean eating" type place, but the quality of food isn't there. read more

Placed a Rapid Pick-Up order on a Saturday morning. My order was ready only after ~4 minutes of placing it and I was greeted by friendly staff and promptly assisted with an additional item I needed. I only gave 4 stars as I requested my bagel be toasted twice/toasted well and it was only warmed. Overall, great atmosphere and quick service! read more

I went to this location to meet a friend. I have been to many Panera's and this place was not among the best. I ordered a coffee and had to track down the condiments because they were not in an obvious place. I also was taken back by the rude manner in which the Manager talked to an employee. It was bad enough that she talked to her so demeaning but it was worse that she did it in front of people. Very rude and unprofessional. it was uncalled for. The positives were that there was extra parking. Most of the staff were helpful and there was outdoor seating. read more

Panera Bread - Outside - Salad Near Me - Southfield, Michigan

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Consistently good as always. Fast service for lunch, however, like most people have shown in their photos, portions are small, especially when it comes to the meat on sandwiches and salads. read more

Panera Bread - Large chicken salad for $10, not very large. Should have gone to Wendy's next door where I can get more salad for $7. - Salad Near Me - Southfield, Michigan

This place used to be so good. It's horrible, they never get the orders right, the staff are inattentive and grumpy, the food is awful. If I could give zero stars, I would. They don't even use Panera branded bags. It's like a plastic trash bag. So sad. read more

Came to the drive thru on a Sunday, no line, the server was super friendly, and our breakfast sandwiches were delicious. I've been here several times, and it's always been great. No complaints here! Love a healthy drive thru option! read more

The pastries and bread are great. There was a time when I thought Panera could do nothing wrong, the sandwiches were always great, especially because they were on Panera's wonderful bread. Now I think it depends on the staff. I've ordered the grilled cheese sandwich and the first time I got it, I thought it was the best sandwich I've ever had, but the other five times i should have returned it! The salads I've had, although fresh, the veggies were sparse read more

Ordered a half grill cheese sandwich with tomato soup. It took 30mins in the drive thru and I ended up with a whole grilled cheese sandwich with tomatoes on it ....and the cookie was hard read more

Excellent staff here. I dined in with two kids on a Thursday around noon. While waiting for our food we had to run out to the car to get peas we forgot to bring in for my 1 yr old. As we returned someone was serving our food to our table because she had seen where we had set down our water. Normally you have to go to the counter to get it when they call your name so that was nice of her. The lady who had taken our order later came over to give us two free slices of pound cake for no reason. That was sweet. Someone else came around to ask if we were doing okay or if we needed any plates cleared though I thought it was normally expected to clear your own table. Food was as expected. Just a pleasant experience. read more

Panera Bread - Apple Fuji salad with chicken - Salad Near Me - Southfield, Michigan

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Really like this Panera but the setup is just like every other Panera. I like the staff and and service was very good. The Panera was very clean and the people that prepared the food where very fast and very willing to make the experience warm and fun. The manager stopped over to see if everything was good and that was nice. Recommend this Panera highly. :) read more

Went through the drive thru (because the dining room is closed, even though there is a sign that says it's open). They forgot to give me utensils. Went inside to ask for utensils and one of the workers stared at me, said nothing, and went to the back of the store. He came back two minutes later and said "drive thru." I explained again that I just went through the drive thru and I just wanted a fork or spoon. He went back again this time to grab the manager, who asked what I needed and finally gave me utensils. Next day, I realized that my credit card was missing. I called the Panera 6 times with no luck. I drove back there, went inside, and asked if they had my credit card. Sure enough, it was in their safe. They didn't give me my credit card or receipt when I went through the drive thru. Worst Panera I have ever been to. read more

When on the road in the middle of no where I always try to find a decent fast food joint that is somewhat heathy. Planets bread never disappoints! The bread and bakery items are to die far. This particular store on Michigan had the best customer service. They let us substitute items without any issues. My go to is bread bread and cookies! Never fail! read more

Panera Bread - Egg white spinach bagel - Salad Near Me - Southfield, Michigan

Typical Panera experience. Service was great. Cashier and table server were nice. Lemon orzo soup was very good!! Turkey BLT was also excellent. Maybe I was just really hungry but they seemed superior. Would order again. read more

Panera Bread - Lemon orzo soup and turkey BLT was so good!! - Salad Near Me - Southfield, Michigan

This is the worst Panera bread in the area. DO NOT visit this location. I was in the drive thru at least 35 mins, waited another 25 mins to get my food. Then you have these other people that do not know how to park taking up the spots to wait for food. Taking and hour to get a small salad and cup of soup out?! This is ridiculous, NEVER coming back to this location again. LETS GO BRANDON!!!!!!!!! read more

Panera Bread - Food that took an hour to get out to the customer. - Salad Near Me - Southfield, Michigan

It's a Panera,. it doesn't deserve more than 3 but maybe does because it was as consistent as its ever been for the past 10 or so years yet way better than the rest stop locations. This location is particular serves you at your table but the system isn't without flaws - during a busy lunch, the server wandered around the entire restaurant with one of our meals which was painful to watch but we couldn't get his attention. The you pick two is a favorite go-to bacon turkey bravo and caesar salad. Just enough food to kill hunger pangs but not enough to fill you up, perhaps that's why they give you a sourdough roll by default. The thing I disilke most about Panera is that its deceptively high in calories but that is no direct reflection on this location specifically so I'll leave that for a corporate review ;) read more

Went thru drive thru this morning even though most ratings aren't very good. The 3 star rating generous on my part. Ordered steel cut oatmeal shortbread bread and coffee. Employees very abrupt no personality at all. Panera keep changing menu. Took a little while over 10 minutes to get order. Put my strawberries on top of warm oatmeal. Different cookie getting too expensive. If Panera continues down this road. It will soon be another casualty. Quality gone way down. Disappointed read more

I just got back with my to go order. I had a broccoli cheddar bread bowl, a bacon turkey bravo sandwich with a fruit cup as the side, a small macaroni and cheese and a kitchen sink cookie with a large drink. They forgot my bread bowl, didn't put my fruit cup with my order, the cookie was hard like it was from days ago and the pickle was wrapped WITH my sandwich rather than putting two wraps so my tomato basil bread was soggy with pickle juice. I will not be back to this location. read more

Ordered a fugi Apple salad with no apples this isn't the first time they messed up my order...is it that hard to correctly prepare a salad read more

Panera Bread - Salad Near Me - Southfield, Michigan