I am staying at a nearby hotel for work for a couple of weeks and I have been to this Panera three days in a row to either work or pick up a food order for the office for lunch. One of the days I worked remotely and had a table for a few hours. I noted how clean and neat the café was and the good condition of the furniture and carpeting. I've seen some really rundown Panera breads. The service was fine and some of the servers were more friendly than others, but I could not possibly complain about anything. The closest thing to a complaint is that I stopped in one evening around 8 PM, an hour before close, and asked for a cup of decaf. They didn't have any, but the server was super pleasant and said she'd be happy to bruise them for me. No problem. Also, something I've never seen after working remotely at many Panera's, someone walked around offering samples that they're baked goods. When I picked up the lunch order from my office today, they included a sample of a baked good in my bag. Really nice touch, no complaints here. I don't really love food at Panera, maybe just the soup. Prices have gone up and that the corporate decision but I think this is one of the nicer cafés that I've been to. read more

Panera Bread - Coffee - Sandwiches Near Me - Tinley Park, Illinois

Panera bread is always a good idea and I particularly like this specific location in Tinley Park Illinois. The staff is friendly, the restaurant is always clean, and I never have issues with my order. Tonight, I ordered the new baked potato soup and it was very good. I also had the tomato basil BLT, without the b! I just love that tomato basil bread. I ordered the creme brulee latte which I'm hooked on, but I forgot to ask for it with almond milk and once I sat down in my table I realized it. I took it up to the register and told the guy of my mistake offering to pay for a new one. He insisted that was unnecessary and gave me a corrected latte on the house! I love Panera bread when I need a quiet place to have a warm meal and get a little reading in. read more

I was hungry and it was the closest restaurant off the expressway to my house. I should've followed my first mind and just went home and had leftovers. I'm very disappointed in their price point. Their food is average at best but not worth $25 for soup and a sandwich. My father had a saying this is a stick up without a pistol. read more

Panera Bread - Turkey sandwich, broccoli cheddar soup and a drink. - Sandwiches Near Me - Tinley Park, Illinois

This location is my home location and continuously disappoints me. If you go anytime after lunch they are ALWAYS out of bread for soups and it is extremely frustrating. Had they run out only once or twice it would be okay, but they are consistently out of bread leaving me disappointed. The staff are rude and somewhat avoidant whenever I am there. It is unfortunate considering the next closest panera is another 20 minute drive. read more

Should be zero. Ordered in drive thru and waited 15 minutes to get to the window. Added a drink to the order at the window. Should not have been hard. Total $23.35 for a soup, sandwich and drink. Gave her $24 and she asked for the $.35 which I gave her. Asked for my dollar back and she refused. Bottom of the bag with soup and sandwich was all wet. Soup was hot and good but the sandwich was mostly lettuce and red onions inside and in sandwich wrappings. Not appetizing or tasty at all. Staff is incompetent and mediocre expensive food. Skip this location. Skip this location!!!!!!! read more

Made a quick stop for bagels for breakfast. Everything went quickly and the bagels and spread were absolutely delicious. The only quirk is the parking is a little all over as in there are some normal spots as well as some parallel parking spots. Not a big deal, but something to just keep in mind since it isn't that typical in the suburbs. If in the area and wanted something quick for breakfast or lunch would stop by again. read more

Horrible service , all i hear is the workers talking and the manager was no where to be found. This is honestly the worst experience ive ever had. The mac n cheese felt like it was microwaved and the soup was very watery. The dishes were all stacked up and dirty. There was flys around the dishes and drinking area. Not like south hollands panera. Will not recommend this place for anyone in the future it's very dirty and not professional at all. If zero stars was an option, I would put it. read more

Very disappointed in Panera. They were out of several different breads at 7:30 PM. There was a sandwich on the website and board that they apparently discontinued. Obviously it was later in the day, but the selections were slim. read more

Panera Bread Tinley Park was worth the wait today. The manager "Joe" went above and beyond to ensure customer satisfaction. The sandwiches ordered were fresh, tasty and perfectly made. read more

I want my money back. Nice young man at the drive-through speaker & window. I asked if I could do 2 sandwiches for the Pick 2 cuz I couldn't decide between the steak & chicken but it wasn't made clear that with the pick 2, the "chef's chicken sandwich" isn't AVAILABLE in half. So I actually got half of the steak and a WHOLE of the chicken, so 1.5 sandwiches. It was $18. The "chef's chicken sandwich" was $12 BY ITSELF. When he told me the total at the window, I was shocked but said "It better be great!" (I didn't want to get him in trouble for not being very clear when I ordered; figured I misunderstood something.) The $12 sandwich wasn't great. In fact, it was not even good. It was a smallish piece of chicken, rather dry, nothing special about it, on a plain regular-sized hamburger-ish bun, with a little tasteless mayo and some bottled buffalo chicken sauce. I'd asked for the pickles on the side (wasn't sure if I'd like them) and a slice of tomato instead; the tomato was barely red and white in the middle, it was so unripe. The pickles (luckily presented on the side as requested in a tiny cup) turned out to be some little deep fried things like canned fried onions. This sandwich wasn't worth $4, let alone $12. Also I thought the default side was chips (not worth much) but nope, they threw in a dry hunk of bread (with 2 SANDWICHES). I noticed on the receipt it said "no beverage" so if a drink was supposed to have been included for the $18, I wasn't asked what I wanted and I didn't know. By the time I figured it out, I was home and I live 15 miles away. And it was late and I was tired; the order took way longer than one would think. The steak sandwich was, on the other hand, fantastic; I should have just gotten that and saved $10. I seriously want my money back. I feel like I've been robbed. Shameful. Guess I should have heeded the warnings about this location but I order lots of catering and this makes me not want to use Panera for that either. What a ripoff. read more

Panera Bread - Worst chicken sandwich since school cafeteria. - Sandwiches Near Me - Tinley Park, Illinois

Every single time we do a carry out order, they forget the bread! This is unacceptable. How difficult is it to fill an order and remember to include the bread? I think I'm done visiting this location.​ read more

This is suppose the be the toasted garden caprese sandwich.... are you kidding lol. Couldn't be more disappointed.

My friend and I went for supper at 7:30pm Sat night October 26. The food was good, service was good. But I'm writing about the young man at the cash register. His name is Demetri. He warmly welcomed us, chatted with us, got our order correct, and went over and beyond making us feel wanted. He has a bright future after high school. I hope Panera realizes what a gem they have! read more

The food tastes amazing and manager Scott was fantastic. I was supposed to be given a half sandwich for free, and he gave us a full sandwich. Looks amazing and the food smells amazing. read more

The food was cold. I did an online order and didn't receive the bread bowl I paid for, and instead got a small Mac and cheese despite it being posted on the receipt that I did in fact order and pay for a bread bowl. It's unfortunate having to pay a premium for food and have it not served correctly or with care. read more

I'm at the Panera Bread on 15051 south Lagrange rd Orland Park Il 60462 we order a BLT RST TURKEY AVOCADO SANDWICH and other sandwiches well my daughter notice a bug on the lettuce obviously I broad it up to the Manager Melissa she right away gave me a refund and she mentioned that corporate will give me a call after she does an incident report I was up sad obviously , that kill our day and appetite she apologize several times I asked why don't you guys clean the lettuce before you serve it? she said that lettuce comes ready to be served and lettuce comes directly from corporate she mentioned that this is not the first time this happens and they have mentioned before. SO PANERA KNOWS ABOUT THIS AND THEY DONT CARE MAYBE THEY SHOULD GET A VISIT FROM HEALTH DEPARTMENT. read more

should be another zero. I have not been here for months due my order always being wrong or cold. So I thought since it has been months maybe they have figured it out. Well no again ordered just 1 thing and it was wrong. Not recommended unless you don't care that your order is wrong read more

After reading the reviews was definitely skeptical of going here. Haven't been there in about 3 years. Went tonight at 9pm. Ordered a chicken sandwhich w/ avocado and went all the way home and the sandwhich was cold tuna... tried to call but the number directs you to anything but the store. Probably won't be returning. read more

Nice service. Clean food. Employees are friendly. I just wish they'd clean up the tables... it's annoying to wipe off a table before sitting... read more

Panera Bread - Sandwiches Near Me - Tinley Park, Illinois

Worst customer service. We've been here couple of times since location is convenient. Service has always been sub-par but today was honestly the worst experience that we just had to leave. Around 10:15am this morning, we stopped there and the guy at the register was rude and sarcastic when the kids and I asked him about one of the items in the menu. I gave him another chance and went over few things with the kids and when we asked him again, he was snappy, sarcastic and gave us the 'I don't care' attitude. You can tell when people just show up to work for the sake of showing up and those who showed up because they value what they do and the people they get to connect with. Well, this guy is certainly sending the message that he's not happy with what he's doing. I should have trusted the negative reviews in this place and spared us from wasting time to drive and stop here. read more

This place is so unorganized, it is sad to watch it implode. There's no way I can find anything good to say about it. Service is way too slow, place isn't clean looking, and they closed the drive in. Do yourself a favor, and save your time and effort - go elsewhere, read more

Went here to meet up with others for a bagel at 9:00 am on a Saturday morning and they had maybe 4 bagels left . The cashier said someone came this morning and bought all the bagels ! Most of the pastries were gone too . I did order one of the bagels that were left and a strawberry banana smoothie and the bagel was ready and 10 min later the smoothie ! Never called my name just left it on counter , I kept going back to look. Also it's very dirty . The window sill was broken and the bathrooms were gross ! I am so disappointed in the way this Panera was ! read more

Panera Bread - Broken window sill - Sandwiches Near Me - Tinley Park, Illinois

This is a time I glad I didn't listen to the reviews or the ratings it all seemed to be drive up issues .. so we stopped while out shopping for something warm on a rainy afternoon. Walking in your greeted to a clean restaurant covid guidelines are clearly displayed The selection is always good with seasonal changes a little pricey but it's worth the healthier choices. We enjoy the fact you get an alternative to soda dispenser with the lemonade and tea amazing choices and they can be mixed to your own taste.. read more

Panera Bread - Sandwiches Near Me - Tinley Park, Illinois

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Nice location, dining room has a nice cosy decor Relaxing atmosphere. The food is good, mostly soup, salad sandwiches And Flatbread pizza, This location has a drive thru, curbside pickup and indoor ordering and dining also outdoor seating Staff was friendly read more

Terrible service, constantly change what "food" is offered and what goes on dishes but varies from all other Panera's. Have messed up my order every time going through the drive through and just waited 20 mins in line to get a soup. Yup, soup. And no there were 0 vehicles in front of me and what seems to be a pretty empty parking lot. Try other locations. read more

Panera Bread - Sandwiches Near Me - Tinley Park, Illinois

I ordered the Fuji Apple Chicken Salad. There were maybe 3 or 4 broken up apple pieces in the salad....like they shook in whatever was left in the bottom of a bag....& there were no tomatoes or blue cheese crumbles that are SUPPOSED to come on the salad. I definitely won't be going back here. read more

Panera Bread - Sandwiches Near Me - Tinley Park, Illinois

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This review has nothing to do with COVID-19 problems or accommodations. This location is terrible, always has been. The orders are never right and they take FOREVER. Just awful. For a place that your meal is usually around $13.00 per person, it does not reflect the service for the cost. There should be NO drive thru. Last week I spent $35 mins trapped in the drive thru line and today (for breakfast) I spent 15 mins. There is never any compensation or anything. The employees just say they are understaffed and overworked. I will never go here again. I'm done. I don't want some bot or "manager" offering me anything for free, bc I don't have anymore mins of my life to waste waiting on your understaffed employees to make my food and screw it up. read more

The 3/4 cup of Mac and cheese my daughter received today was more even close to worth $9. Seriously done with Panera. read more

Never would I have thought that a review of any Panera location was necessary. I'm a rewards member. Panera is my go to, in fast food, with healthy choices. I find them during travels, on the road, when running errands, etc. I expect consistency across the country, because they're everywhere. This location has opened my eyes. Today, I went through the drive-thru. I ordered a strawberry banana smoothie and pick 2 (summer strawberry poppyseeds salad and chipotle chicken avocado sandwich). Ordering was easy. I provided my number for reward points. The order was confirmed with clarity. When I drove to the window, a payment machine was available outside the window. This simplified the transaction. I was asked if I wanted a receipt, which I bypassed and later regretted. I was told to have a great day. I pulled forward, pass the point of no return (to the window), when I realized I didn't have my smoothie. I parked, walked across the lot and went inside to claim my drink. They offered a free cookie to compensate for the inconvenience. Inside, there were markings for social distancing and seating was limited. The patio was open for eating with tables spaced. Here's where the rubber meets the road. My smoothie was made fresh, but tilted over when served across the counter. It was offered to me, but another employee intercepted, giving me another that was already prepared. I appreciated that. Surfaces are not considered as safe anymore. I drank my smoothie first. It was cold, delicious and well blended. I got to the car and opened My sandwich. Poor thing was scant. I'm accustomed to this sandwich being hearty: nicely sliced avocado, satisfying portion of chicken, bread cut and toasted with care. Oh well! It wasn't. I wasn't going back inside again. I just needed something on my stomach. I saved my salad for later. It's cool that they use romaine lettuce. I just didn't expect my 1/2 salad to be filled with a stalk chunk nor clumps of ribs. I feel like I was given leftovers. This is where I wished that my receipt was available. This location needs to be aware of why they are rated so poorly. Never would have 'thunk' it. I'll avoid this location in the future. read more

If I could give 0 stars I would!!!!! I went through drive through yesterday around 4pm to get dinner. I waited over 40 minutes in the drive thru. I got up to the window sat for another 10 minutes finally asked the girl what's taking so long, she told me another 10 minutes. I asked to speak with a manager, the manager came to the window with ear pods in real professional! NOT! Then said there just really busy when I can clearly see there screens they had 2 orders on there screen. They were So busy the girl was on her phone right. All she offered me was a you pick 2 for free card. That's ridiculous! Corporate needs to come and shape that place up. DO BETTER!!! Don't lie to faithful customers, be honest, it will get you farther by being honest. read more

Just got home with our drive through order. They forgot one of the sandwiches from the order and the Mac and cheese bowl is mostly empty. read more

Panera Bread - Mostly empty bowl of "large" Mac and cheese. - Sandwiches Near Me - Tinley Park, Illinois

The 3/4 cup of Mac and cheese my daughter received today was more even close to worth $9. Seriously done with Panera. read more

At 930 they were out of all soufflés and would not be making more. Out of all croissants. Out of the light roast coffee. Dark roast was barely warm Had to be asked to fill the cream. Went to another locations and had the same food issues. read more

Got my order wrong twice in one night. They made my sandwich super sloppy I took it back the girl had an attitude & told me that I made the sandwich like that. They remade my sandwich but when he brought it to the window him & 4 other ppl are at the window with him staring at me like weirdos!!! Never going back to this location ever sooo unorganized read more

Super slow. Out of chips and bread. Ordered soup and received a partially filled bowl for $4.79. Haven't been to Panera in years...and won't be back again. read more

Literally the worst Panera in the south suburbs. Never bring my food out on time. Never see them change their gloves. ALWAYS forget my drinks. Never grill my grilled damn cheese?? Like shut the whole thing down at this point. read more

Panera, you have bilked the last dollar you're ever going to get out of me. I am seriously so annoyed right now...$30 for 2 dinners and 2 kid meals and 3/4 of us are either still hungry or just dissatisfied. I ordered a full salad and the amount of dressing I was served would be laughable if I didn't end up having to eat a dry salad (barf). The kids mac n cheese, you know the one you charge $5 for? Well, let's just say I'm being generous when I say the cup we received was barely half-full. (I'll add pictures.) Completely ridiculous and maddening...it seems like every time I order this for my kids, we get less and less food. I love the rapid pick up option, which is why we kept ordering from you, but that convenience isn't worth getting completely ripped off. read more

Panera Bread - Full disclosure: I received 2 of these generously filled cups (uh, sarcasm) for an entire salad. Hurting that bad for $$$, Panera? - Sandwiches Near Me - Tinley Park, Illinois

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Such $hity place,- wanted avocado melt sandwich,- they have no avocado. So i asked for cheese whatever with apple. Instead of apple they brought chips. Coffee stand have only decaf. No hot water no nothing. Staff is chatting relaxed and doing nothing. Worst Panera bread i ever been. read more

Casually eating when I open my baguette to eat inside with my soup when the first thing I see is a hair read more

Panera Bread - I was eating my baguette and I found a hair one I opened it - Sandwiches Near Me - Tinley Park, Illinois

#PaneraTinleyPark This is the 3rd time! You have #Doublecharged my credit card! #THISTIME you have over drafted my bank account! I expect you to do the right thing and please stop having your management team try to "fast talk" me out of the store. Again this is the 3rd time you've done this to me. Oh and I am the type who lives and breathes by EXCELLENT CUSTOMER SERVICE! I know what it is, I know what it looks like and I know how it smells and I LIVE BY IT! What you've repeatedly done over and over is NOT GOOD customer service at ANY LEVEL. Yes, I GOOGLED and found that you #DOUBLECHARGE REPEATEDLY to MANY of your customers! Is this your NORM? #Notgoodenough! #Fixthis And until you do, PLEASE DO NOT SEND ONE MORE SURVEY ABOUT INCREASING YOUR SERVICES to me until you get THIS COMPONENT right! #FIXTHIS! read more