if you want to lose weight go to West Caldwell location. they are experts in portion control because they don't give you one! 12 Dollar's for a 1/4 of one small scoop of tuna fish between 2 pieces of bread, the snarky manager says this is how cooperate wants to do it. Leave the customer hungry that's a good strategy! The COO wrote me back could care less. he gave me the old we will try harder in the future bit. This location will be out of business by mid 2027- bank on it read more

Food was mid, waiters were good, but the manager was rude and super mean. I had a drink from Starbucks and as soon as I walked in he threatened to kick me out. Another time, I went to find a table and he came up to me and said if your gonna be loitering, get out because that's illegal and he wouldn't let me get a table until I order something. He is a very rude person and I don't wanna go back. read more

Very clean and newer location. They got my order correct! What else can you ask for a Panera??

The manager was being mean and threatening to kick me out. I was just trying to order food because I was hungry. He hurt my mental health and physical health because he wouldn't let me eat, even though I haven't ate all day just because I had a small Starbucks. That my mom ordered for me without my knowledge. read more

I deviated from my usual Asian chicken salad and regret it. I got the Greek Goddess Cobb salad. It was fresh and the hard cooked egg was surprisingly of a nice texture but I wasn't a big fan. Not the salad's fault. I like that panera readily has nutrition info and it's easy to find something that fits my goals. This location has plenty of parking and is easy to get to but the place is pretty unkept inside and attracts a range of characters. It's not the place's fault though. Lots of teens, a homeless regular but I haven't felt unsafe. I'd watch my belonging carefullly though. They're kind of understaffed but that's typical these days. It's not the best Panera but I come here to see a friend who lives near here. read more

Panera Bread - Green Goddess Cobb Salad - Sandwiches Near Me - West Caldwell, New Jersey

This service was horrible me and my friends walked in and were about to order and they kicked us out when we were whispering in the middle of a storm with no where to go then when we went outside threatened to call the cops for standing on the sidewalk but I've never seen them do this to any other groups of kids that have been scream, screaming, and yelling meanwhile we didn't do anything to them and they are horrible service do not go here read more

Great location, for once my turkey sandwich was not drowned in mustard and the strawberry poppyseed salad was delicious. Clean store with plenty of utensils and extra condiments available at the pickup counter. read more

This Panera has a ton of dine in seating. Free wifi and they clean tables pretty quickly. I got the new chicken tikka soup, a greek salad add grilled chicken, a new buffalo chicken baguette sandwich and a blueberry scone. Food all made fresh and was delicious. I will return. read more

Panera Bread - the inside of a restaurant - Sandwiches Near Me - West Caldwell, New Jersey

This place went way downhill since I used to come here a couple years ago. They don't even have silverware it's plastic which I wouldn't mind but it just seems dirty here now. It smells like a bathroom that was just cleaned really gross. They should really update it with the college opening down the road real nice they need to keep up with it. Especially with Panera's prices. read more

Good food. Was extremely disappointed to see a young black male trainee reprimanded for giving me a large cup I asked for. This took place 5:45 sept 20tg read more

HORRIBLE experience! I have been to plenty of Panera Bread locations because it's such a great place to study and get a good meal. This particular location is just shameful. I ate lunch here with my sister today. When we walked in, I noticed a woman eating a watermelon feta salad so I ordered the same, a full salad. My sister ordered a half sandwich and half salad. I was so confused when we got our orders. First of all, my sister's half salad was bigger than my full salad. The watermelon feta salad, which also comes mixed with arugula, had only 6 wilted pieces of arugula. It was basically a small bowl of watermelon. I asked the manager, a young Hispanic woman, about our orders, and she was so rude! Instead of understanding my disappointment and trying to rectify the situation, she was arguing that I didn't know what I was talking about. She went on to explain that the HALF salad is normally bigger than the full salad....WHAT?! On top of that, the entire restaurant was swarming with flies. It was impossible to sit and eat our meal. I will never EVER be back here again. Do yourself a favor and stay away from this location. read more

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For me, this location is better than most! At least food is usually ready for pick-up on time and staff is pleasant. Food is your typical hit or miss Panera. Ordered a tuna sandwich which was heavy on the mayo making the tuna kinda thin and soupy! Got a sad-looking pickle too! read more

Panera Bread - Too much mayo tuna! - Sandwiches Near Me - West Caldwell, New Jersey

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Three stars. Just another Panera Bread restaurant. This place comes with tables that are almost always topped with crumbs. Good place to come for a quick and cheap meal using coupons. I don't think I've ever paid the full amount for any of my Panera visits. There are usually 50% off coupons so make sure to look online and apply the promotion code via online or mobile app. read more

Panera Bread - Half of Italian sandwich - Sandwiches Near Me - West Caldwell, New Jersey

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I'm actually gagging. Just left this panera and threw my food out. So dirty. Took a pic of this bin next to the Apple and chip bins. Someone dumped a drink into the bread bin along with garbage and watched as they served my bread from that bin. Yuck. Close it down. read more

Panera Bread - Sandwiches Near Me - West Caldwell, New Jersey

Everytime I order something with a chicken either warm bowls or salad. They always always always forget chicken. Please.... Check the protein on the order all the time. read more

I hate this place. The service sucks. They never have what they say they have - ask for something that's boldly displayed on the menu and they will tell you they don't carry it. Most recently I asked for the NY Cheesecake style cream cheese and they told me they're not carrying it at that location. Why? Because it doesn't sell. Uh, if you carried it, it might. You tried selling it before you got the pumpkin bagels in? Try again, people. They are consistently rude. They run out of food long before the end of the day. They close the bakery line and make you wait on the main food line, which is usually filled with all the seniors and the yoga moms from the Caldwells who have nothing better to do all day. Beware in that parking lot, they are deadly! I like Panera but this one routinely sucks, gets orders wrong and runs out of food. read more

thanks for the lady who checked the completeness of my pick up order (I order 10 items). When I got home. I missed 2 items and had to drive back and begged for the missing items. read more

Are you serious? This is a chicken chipotle avocado sandwich? Why is there only chicken and a chuck of avocado? Where's the sauce? The cheese? Literally so upset. This location sucks. read more

Panera Bread - Sandwiches Near Me - West Caldwell, New Jersey

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Panera is Panera. Fast, convenient soup, salad, and sandwiches. The West Caldwell Panera is a good spot. This location has a good amount of seating inside, but no outdoor seating. They have exceptional service and run this franchise location very efficiently. WiFi is strong, there is ample seating, and the place is clean. About the grub - Convenient, (healthier) soups, salads, and sandwiches. Their breads are very tasty! I'm old school and go for the signature sandwiches. read more

Their Thai salad and French Onion Soup never disappoints. While the order kiosk was wonky with credit card swipes, yet eventually accepted my mother's card. We were also served within reason. Unfortunately, all of the tables, including the "available ones," were all dirty. This has not been a problem in other locations. We also heard from another customer that the side breads were clearly ripped apart and not sliced, which is very unsanitary during COVID-19. Overall, we won't be back to this location in a while. read more

Really Panera? A burned sandwich? To bad it was a pick up, otherwise I would bring it back and request a refund. Didn't know I needed to take my items out of the bag before I leave the location to do quality control. read more

Panera Bread - Sandwiches Near Me - West Caldwell, New Jersey

I don't normally write reviews for corporate or franchise owned venues, but recently had lunch there and the food was better than expected. The autumn squash soup was thick, flavorful and just what was needed on a brisk day. The tuna sandwich was also very tasty, great bread, and a large portion -- half came home. Looking around, the restaurant was clean and tidy. And, being there just after the lunch rush made it the perfect place to sit and read while enjoying a quiet lunch. read more

I loved this place before the pandemic but... the app won't take my credit card (I'm not alone in this problems) and the last two times I called to place an order for curbside pickup it was terrible. Once, I waited 45 min in my car and was hung up on 4x when calling to check in, another time I waited and waited and the order was wrong (there's often something missing.) If you don't want to serve via drive up, don't offer the service. Haven't been back. read more

Came here a couple of times while visiting NJ, as we really like our Delray Beach, FL Panera. While corporately similar, the staff member/cashier was rude and unwelcoming. This happened both times we were there, so unable to give this restaurant a higher score. Baked goods were certainly corporate standards, but not the attitude. read more

Loved the rapid order online process. You order online then in ten minutes, your order is waiting for you in a shelf by the door. Very convenient for lunch!! I love also how you can customize the sandwich to the tee. I changed my bread and my cheese and added some other veggies. I am in love with this open. Will be getting lunch from here way more often now. Panera should definitely be advertising this !! read more

Panera Bread - Whole wheat bread with sliced chicken, American cheese, cucumbers, tomatos, and mayo - Sandwiches Near Me - West Caldwell, New Jersey

I typically like going to this panaera which is not the closest one to my home or work place. Its clean, customer service is usually right where it should be and the food is available fast. This last time I sat down here to do some last minute work that needed to be submitted fast. I sat at a table that was right next to an outlet, just to find out that it didn't even work. When i asked for assistance regarding the situation no one came back they didn't direct me to another table near an outlet or anything. Lucky for me i had a back up. Then i made my order of food and a coffee. Since i was going to be there for a while i expected to get my coffee in a mug. My coffee never came. So i helped myself to a large togo cup. Then i came to find that the coffee blend i wanted had nothing in it. It was still fairly early in the morning maybe it's a popular blend? I was at my table for over two hours typing. No one bothered to come by to even ask if i was doing okay or if i needed any further assistance.maybe my mistake was that I expected way more? read more

Cleanliness is not the strong point of this eatery! Ordered a turkey brave sandwich! Turkey and cheese were like rubber bands! Horrible!!

DEAR PANERA ... I ORDER 40$ worth of soup you no longer have "BREAD" as an available side on DoorDash ... so I figure hmm they must include bread now, being they are an establishment known for BREAD !! Needless to say 4 soups come with NO BREAD !!! Let me guess " costs are going up " you charge 10$ for a cup of soup !! Plenty of room for bread in that cost average !! So basically now you need to pay 1.19$ for a 1.5 inch piece of baguette which a loaf of French baguette anywhere is about 2$ !! GREAT JOB PANERA !! What's next is there going to be a charge for Bread if you get a sandwich?? This is pretty dumb if you ask me. read more

Filthy. I actually hesitated to order from here because of the state of the dining area. Looks like the food prep area is not much better. Place is half empty with lots of tables that are all unbussed. read more

good food, decent prices. service is ok. the south west Caesar salad is so good.

Omg just got delivery. Delivery guy was so sweet. However order was all wrong. I tried to call to speak to a manager and that option hangs up On me for last half hour. Ugh. Never again. read more

***There are not many food options in this rural part of West Caldwell; this Panera is fairly big (it draws a sizable crowd) and features a decent size bakery in comparison to other Panera Bread locations (they offer more variety of pastries though I felt they looked okay but not great); I had the macaroni and cheese, which was good, and I imagine most of their sandwiches are similar to what you would find at other Panera Bread locations; for the first time, I had their steak and white cheddar panini, which I would suggest skipping (it was rather greasy); service was quick*** This Panera Bread is located in a shopping plaza that has its own free parking lot; parking spaces are easy to find. read more

Store is filthy. Not one table wiped down Plus there was a homeless person sleeping in a booth. Very disappointed. Will think twice to eat at this store again. Bad, Bad,Bad BAD read more

The food here is delicious...like all the other Panera's I have been to, the food is consistent. I recommend the chicken tortilla soup as well as the black bean soup. The downside? I have been to this location at least 4 times and they have been consistent in messing up my order every time. I have always had to go back with something to "fix." Much of their problem is that the majority of the staff speaks English as a second language and my order gets lost in translation. I have always gone during the busy lunch rush when they are trying for speed, but I wish they would sacrifice the speed slightly in order to get my order correct the first time. read more

I ordered lunch online today, as I often do, and got the same salad I always get. Cobb salad without chicken or bacon. When I arrived at my place of employment it had chicken on it. Not a huge deal, so I drove all the way back and requested a replacement salad. I even handed the cashier my receipt with the order specifications printed on it. I checked it out briefly, and it seemed fine so I drove back to work. Little did I know that lurking underneath the croutons was a mound of bacon bits. Now I'm beginning to get frustrated, as my lunch break is nearly over and I still don't have any sort of meal I can eat. So I call and ask to speak to the manager. He tells me the next meal is on him. That's fine and all, but it still leaves me without a meal for today. I politely requested a refund instead, as I could not return to the store to get another salad and I was fed up and did not want to return again another time to claim the free meal. I was told that even though I had paid online for my meal, I would have to return to the building to get my refund. So they'll take your money without you physically being there, but they won't give it back unless you physically go there and beg. This made little sense to me, as I've had a previously wrongly made order refunded to me without having to return. Frustrated, I figured it was time to call the corporate office and lodge a complaint. The solution to my problem? A 10 dollar gift card... So roughly a dollar less than I paid for my meal in the first place. Apparently it's too much to ask for my money back when I'm given food I cannot eat. So here I sit a few hours later, still hungry, and 11 dollars poorer. To sum it up, if they get your order wrong and you ask for a refund, you will be told to go f**k yourself. All I have left to do now is to return once again to spend the 10 dollar gift card I was given in order to get some meager form of compensation for the money I essentially had stolen from me. But I assure you, it will be a salad made of bitterness and defeat. read more

Cold soup and stale bread. I went to ask for a bee piece and was told "sorry, they are all like that". Unbelievable that a place named Panera "bread" can serve stale bread and be okay with that. Totally disgusting. read more

This was my go-to Panera for years when I was still living with my parents. I stop back in occasionally when I'm in the area. It's not the newest (or cleanest) Panera, but it's got a large seating area and a private parking lot. Most Panera Bread's have already converted to adding self-service kiosks for ordering, but this location is a bit behind. The Clifton location has had that for months. On my visit on Sunday night, they finally installed the self-service kiosks. They are not yet operational, but should be ready for use shortly. I'm very excited for that, because the lines to order food here can get quite lengthy. Panera likes to send e-mail offers to myPanera members. My mother received an offer for $5 off her next order when you order through the kiosk or your cell phone. This is her "home" Panera location, and was not able to use her coupon, as the kiosks didn't yet exist and she does not have a "Smart Phone". To her this was rather disappointing. The quality of the food is good, but make sure to check your order before you leave the counter. I ordered the Autumn Squash Soup on Sunday night. I specifically ordered it without pumpkin seeds, which my receipt reflects, but they put the pumpkin seeds in anyway. I had to tell the employee that the order was incorrect. He replaced the soup. I don't understand how difficult it is to read the comments in an order before filling it. I'll still go back to this location when I'm in the West Caldwell area. I like the food, but it's not my favorite Panera location by any means. Hopefully things will run smoother once the kiosks are up and running. read more

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This particular location is typical of other mediocre Panera locations I have been to. It is always bright, clean and welcoming. The cashiers, however, are neither pleasant or attentive. It is obvious that customer service is not a priority at this location. The assortment of baked goods is typical of all other locations. Very tasty and made fresh daily. It would definitely be a 3 Star if it wasn't for the poor service we have received the last 2 times we were there. We will DEFINITELY NOT BE RETURNING. read more

I'm sorry but I am addicted to this shit. Amazing bread. Amaaazing blended coffee drinks. And the cream of the crop? Their iced green tea which is flavorful but not too sweet. I don't think I've ever had anything here that I didn't want two more of. Seriously habit forming. When are they going to make the big jump across the river to Manhattan? I really can't wait, though I'm sure my bank account is thankful, since its not the cheapest place to grab a sandwich or quick meal. read more

No idea why anyone would go to Panera Bread unless desperate. Was there today for lunch and everything there is simply uninspired, at best. I ordered a cob salad that was shameful. The dressing tasting like it was born from a chemistry beaker and chicken boarded on tasting artificial. The service is efficient but seemingly clueless in what they are offering when questioned. All told, clean and ingredients all seem fresh but I would never go back unless left NO other choice anywhere. Hard to understand why a business such as this became so successful in the first place. read more