To simply say thank you for your prompt response to my 99 year old mother-in-laws slow draining…read moretub, seems woefully inadequate. Both my wife (Nancy) and I appreciate you and your professionalism beyond words. Your professionalism, knowledge, and good humor were exceeded only by your kindness. Remember: If there was a "Cooperstown" for plumbers, you'd be voted in on the first ballot!!

Aaron's team did fantastic. We had our piping between our house and pool house replaced. The…read moretechnican came and did a full audit of the house; verified what needed fixed and gave a reasonable quote to replace and modernize the pipes. The workmanship was solid; customer service exceptional, and price was reasonable. Very happy overall with the service. Highly recommend! We will be working more with Aaron and the team in the future!

Eduardo is amazing. I have been using Fantastic Rooter for over 10 years across multiple homes and…read moreI only let Eduardo touch my plumbing! Multiple whole house water filtration systems, multiple hot water heaters, leaks, replumbs, they do it all! Most recent success story: hot water heater (that they installed) had the pilot assembly go out about 4 years in. I texted Eduardo (because I have his cell) at 7am, he was over before 8am and back at 4pm with the parts needed to restore hot water to the home for me and my family. Can't put a price on that service!!!

Thank you fantastic rooter plumbing once again for coming out to rescue us from a leaking water…read morefilter system in our garage! I can always count on you guys doing a good job at a reasonable price! That's a piece of mind knowing I have a company that I can count on! Thank you and see you guys next time when we replace the old water filter system.

Shane is careful, thorough, and gets the job done. Very impressed! I also appreciated his…read moregenerously given advice on taking care of my home's plumbing. 100% recommend.

Shane is reliable and takes care of us in Th community. He knows how to solve any problem and has…read morea great little sidekick who helps him out. You won't go wrong!!

I've had MG Plumbing and Rooter out to my home three separate times through my home warranty, and…read morethey have been consistently excellent. Most recently, Mark handled a garbage disposal leak and a kitchen faucet leak for us. Mark is incredibly knowledgeable and performs a very thorough inspection before starting any work. Beyond just fixing the issue, he provides expert guidance--for example, he suggested I order parts directly through Moen to ensure the best fit and warranty coverage. The repairs and replacements were flawless. Scheduling is always easy, and Mark is punctual with great communication throughout the process. Highly recommended!

We contacted MG Plumbing due to a gas smell coming from our water heater when it was in use, which…read moreis a serious safety concern. Before the appointment, my husband explained the issue in detail and sent photos of the make and model of the unit. When Mark arrived, he looked at the unit and said he needed to contact the manufacturer and would follow up on Monday. We never received that follow-up. There were no missed calls, no voicemail, and no text message. My husband does not block unknown numbers and must answer all calls for work, so there is no record of any attempt to contact us. During this time, we were also dealing with our son unexpectedly needing surgery, which delayed us from calling back sooner. Prior to MG Plumbing's visit, we had already contacted PG&E when we first noticed the gas smell. PG&E did not detect a gas leak, even while running hot water to try to reproduce the issue. Out of caution, we have been turning the gas off when the unit is not in use. The smell appears to occur only when hot water is used in our children's bathroom. When we finally followed up later in the week, we were informed that Mark is not certified to work on Rinnai units, which prevented him from getting information from the manufacturer. Given the safety concern involved, this should have been clearly communicated sooner. Due to the lack of follow-up and communication, we had to start over with a certified plumber. I hope this review remains visible so others can make an informed decision.

I purchased a new dishwasher from the Home Depot and was told I needed to install an air gap. Zeke…read morecame out on New Year's Eve to install a new rubber pipe to accommodate the appliance. When the rubber pipe developed a kink which caused water to run out of the air gap and onto the floor, he immediately came back out and molded the pipe so it would be kink free. He didn't charge me because it was covered by his 30 day guarantee. When the dishwasher installers came a second time and said my valve was frozen, Zeke agreed to come out again on a Saturday to install a new one. Zeke has also come out to solve clogged drains and to install a new toilet. Zeke is great and he doesn't mind getting into tight spaces to solve problems. Also, he doesn't complain about the previous service person's performance (don't you hate it when a plumber comes in and says the previous person you hired didn't know what he was doing and why did you hire him?)

This guy Zeke is extremely reliable and very reasonable. I've used him a few times and he's a very…read morenice guy and easy to deal with. Last Friday night we had a backed up drain in the rear house where my tenant rent a one bedroom. It was 545 Saturday night and Zeke was there by 6:30 PM. Didn't charge me extra because of the timeframe. I highly recommend this guy if you have a backed up drain and you are in a pinch. Thanks Zeke Jim Peña

I saw there ad in the Home Concepts booklet…read more I called this company twice to get a quote for repiping my home. I was told that someone would call me back. No returncall. I called again and left a voicemail. No call back. Either they are too busy and don't need the work or you can make your own opinion why they don't call back. Good Luck!

Highly recommend Ramiro and his team! Ramiro was extremely professional, knowledgeable, and…read morelistened carefully to all of our needs. Junior and his crew came out, worked extremely hard, and provided top-notch service. Everyone who came out were very friendly, kept everything very clean while they worked, and gave us confidence that they were professional and knew what they were doing. Everything was explained to us in detail, done to perfection, and all with a smile. Veronica communicated with us the entire way. Prices very reasonable and everything exactly on budget and on time. We will definitely use them in the future. Thanks Advanced Repipe Specialist!

Absolutely Excellent job changing out my old master toilet for a new tall toilet!…read more Took out old toilet, picked up the new one we picked out at Home Depot & installed the new one. Excellent advice, very knowledgeable, & extremely friendly!

I'm a little surprised Jake's Plumbing has such positive reviews, based on my experience with them…read more My home warranty company assigned them for a job that involved multiple items, most very simple, but two a little more involved. I'll start by saying a few nice things: Jake's is able to dispatch quickly, and the plumbers they send seem relatively capable, though there is some variation. And both the plumbers and the office staff seem nice. More challengingly, it took a remarkable number of visits, over many, many months, to complete some fairly straightforward work. I'm lucky I have a job that fairly easily lets me be at home waiting for a contractor if needed; for someone for whom taking time away from work is a bigger deal, this would have been a brutal experience. And there were a bunch of hiccups, like the wrong parts being ordered, plumbers showing up not prepared to do the job, and a plumber dismantling a shower valve down to the rough-in valve and declaring the job done (surreally, I had to argue with the office that the job was finished when the shower was functional again). Most challengingly, two valves for a tub needed replacement, because they were leaking and too corroded to replace the cartridges, requiring access through tile. For almost a year, I tried to get a quote for the work, because the home warranty company wouldn't cover tile access. I asked the office repeatedly for a quote. I asked every plumber who came to my house to work on other, simpler parts of the job. And I never got a quote, and I finally just gave up. The bottom line is that this office seems to struggle to handle even modestly complex jobs. For the simplest jobs, like a toilet that needs to be snaked or a simple leak under a sink, they can dispatch a reasonably capable, friendly plumber quickly. But the wheels seem to come off when things get even modestly complex, like parts having to be ordered. And I say all that with some regret, because these seem like nice people, and I tried really hard to work with them.

They are johnny on the spot. They come usually the next day unless it is an emergency. I have…read moreused them for thirty years and always been happy with the services. Great people.

I had a Navien tankless water heater installed several years ago by someone else. The installer…read moredid a great job, but after about a month when there was a fault/error code and the heater stopped, he said to unplug it and plug it back in. Going forward, this happened several times so I called Navien; they recommended I get an authorized service tech out there so they could troubleshoot the issue over the phone. I called Ernie's, the closest Navien approved company. Ben came out the next day, got on the phone with Navien and ordered a new PCB under warranty. Because I took to long to address this, labor was not covered, but that's understandable. And it was very reasonable. Less than a week later I now have a fixed tankless. Ben and Ernies were incredible; they're my new go to for plumbing issues. And I'm not sure why Timmy P. left such a bad review of Ernie's. Based on what he wrote, he expected Ben and Ernie's to take a partial payment at the job site. Maybe if he had stated that when making his appt there would not have been any confusion. Payment is always due at job completion.