Ordered a pizza and their app said it was ready. Went to pick it up and waited 30 minutes at pickup spot. Finally called them and told the pizza had not even been started. Wasted two hours on these imbeciles. No apology or compensation offered whatsoever. read more

good, but a couple quirks! This Papa John's location is usually pretty good overall. The staff is always friendly, the food is hot and fresh, and we've had mostly positive experiences. The only funny quirk is that we usually order half cheese and half pepperoni--my wife loves her cheese side--and somehow the cheese side always ends up smaller. Sometimes a pepperoni slice sneaks onto her side, and she gets a bit annoyed about that! But all in all, it's a solid spot. Just a little heads-up if you're picky about your halves being perfectly even. Store is clean and they are fast getting the pizza out to us. read more

Everything about this place is terrible. They let the best manager they had walk over some petty bs that could've been fixed easily. Avoid unless you enjoy mid pizza from a crappy chain read more

I thought I was going to leave a horrible review because my order was not right. But I brought my order back and the manager was so kind and understanding. It's hard to give a good review when the food was messed up but it was a great experience. I do recommend this Papa John's and if something isn't right. They will make it right. I was hangry but she had a lot of young new staff and I do understand that. I'll be back! read more

Ordered two large pizzas and cheese sticks my first pizza I made had no sauce or cheese in the middle and wasn't cut my second pizza was barely cut as well as my cheese sticks not being cut all the way through. read more

Papa Johns Pizza - Cheese sticks not cut all the way through - Pizza Near Me - Saint Peters, Missouri

See all

Ordered lunch online pizza and wings. Wings were good. Pizza looked OK until we grabbed the second slice and realize there was hair and fuzz all over the top of this thing. Delivery was quick read more

Papa Johns Pizza - Blue fuzz - Pizza Near Me - Saint Peters, Missouri

See all

We placed an order online at 5:00 pm and it said our order would be delivered around 5:30pm. At 5:45pm we still haven't seen our order. We looked at the tracker and it said our order was delivered at 5:15pm. Called the store and they said it was delivered by DoorDash and they don't have their own drivers anymore. DoorDash sucks so we will not be ordering from Papa John's anymore read more

Poorly run. The "manager" i guess we'll call him that. Glasses with long hair and a scruffy beard. Waited an insanely long time for a carry out order and he claimed it was cause they were short on the make line but refused to help do anything but put stickers on the box. read more

Ill start by saying i spent about 500$ (because the cold weather) on Pappa john's Jungermann Pizzeria in February 20225, but the last 2 pizza were absolutely horrible and not even topped as i asked. I called the Manager to tell them how disappointed i was and she hung the phone up on me and didn't even ask or offer any apology. Oh well they are really rude so i wont buy pizza from them anymore. Imagine ordering online (they have the record) $500+ worth of pizza in a month from a pizzeria and they hang the phone up when you complain about your order that was totally topped wrong. Today is 2/24/25 read more

we arrived to pick up our order early. waited in the parking lot parked next to a delivery drivers car. not behind, next to. after waiting for a min a staff member walked outside to scream something about "fucking parking spots" i got out immediately as i think that is no way to treat a paying customer. we engaged in a short argument in the parking lot about how to speak to ppl where my bf had to step out of the car bc the guy was so heated. i work in food service, im a prep cook, i would lose my job if i got in a customers personal space after screaming over something as asinine as a parking spot. i called all 3 workers out for the situation and they had nothing to say. all pleasantries "hi welcome in" and i hit them w "it's not super welcoming to curse at your customers". i dont think it's enough to just be called out for speaking to ppl like that, it is simply unacceptable to lose your composure on a customer for parking next to you for 3 mins tops. wish i had a name but i know it was the heavier set delivery driver at 6:45 on a monday night. thank goodness i was not alone, ladies, be careful and stay vigilant!! read more

Ordered the new crust and got the old stuffed crust. Also ordered half with different toppings and it was 2 slices max, not half. Won't order from there again. Ended up tossing it in the garbage. read more

What can I say, This is good pizza, delivered with a smile every time, you can beat the price, and it's always fresh. Did I mention the service always delivers with a smile even in the rain. Place don't forget to tip the drivers. read more

My kids love Papa Johns and this location has always been great. Timely delivery and good food.

Just ordered the double-cheeseburger pizza. What a disappointment. Virtually no toppings, 75% coverage, doesn't anybody care anymore. It'll be a while before I order again. read more

Papa Johns Pizza - a slice taken out of a pizza box - Pizza Near Me - Saint Peters, Missouri

I needed to give a good review for this Papa Johns, I know they are chains..but this place is fast and the people are friendly! they even told me about a location that is closer to me that will deliver to my home. and the pizza was fresh and delicious. I would go back here again for my pizza fix!! read more

Papa Johns Pizza - Pizza Near Me - Saint Peters, Missouri

The worst customer service I have received in quite some time. The manager was beyond rude and was down right vulgar. This place will no longer be receiving my business read more

Very poor customer service! While camping only 4.6 miles away at 370 Lakeside Park RV in St Peters, we were told "Nope....can't deliver out there. It's too far." This came directly from manager's mouth as I had the gal answering the phone ask her manager. Seriously? 4.6 miles away? In St Peters city limits? Kudos to Cecil Whitakers right down the road who was 4.3 miles away. They were more than happy to oblige! read more

Soooo mad and disappointed right now. If I could give zero stars I would. Absolutely unacceptable. My sons school was having a fund raiser. Some proceeds from purchase went to his school so we ordered online. I got to the store to pick up and there was ONE person working the store. Slowly about 4 drivers stared to come in and help. There were no pizzas in the oven when I got there. When drivers started helping finally dough was being flattened and pizzas prepared. I ordered at 5:22pm. Email confirmation said 29-39 mins. I arrived at the store at 6:00. It was now 6:40 and I don't see any pizzas resembling mine coming out of the oven any time soon. So I went to the counter and asked for my money back. If you know you are going to be busy then staff for it! I could not believe how many pizzas came out that were not mine. I'm guessing they were all online as well. This was just crazy and I'm so irritated that I had hungry kids waiting for pizza, just to walk out with a receipt for refunded money and go home to make frozen pizza. Will never be ordering from this store again. I will go on the other side of town. read more

We ordered a meatza pizza and cheesy bread sticks. The pizza was gross, upset everyone's belly. They sent me garlic parmesan bread sticks. They were also gross. I called to tell them I got the wrong bread. The girl who answered told me it clearly says on my screen that you ordered the garlic parmesan bread. I said I don't care what it says. That's not what I ordered. I asked for a manager and he said he'd fix it right away and sent what I actually wanted to me. However he didn't seem like he was going to say anything to her so she'll continue to have shitty service. read more

Great pizza!. Switched here after having issues with Stefaninis across the street. Tony made our pizza the first few times and it was excellent, my little man described it as "fire". The service is fast and Tony will fix any issues that will pop up. Great pizza, thanks tony PS: we also enjoy talking the nice delivery drivers. read more

Dirty and messy . They don't wear gloves when they make pizza. Pizza maker touching his face then inside of his ear and then making pizza . Gross!!! read more

The manager is absolutely horrific! We ordered and paid for our food online. We received notice it was done while across the street picking up a few things at Walmart. My boyfriend dropped me off at front door to pop in and pick up. Manager said unless we moved the car from front of store she would not give me my order. The employees and myself were shocked. I explained I already paid for everything on line and was popping in to pick up. They were literally 5 feet from me. Again she refused. I asked her name her response "don't worry about it" again the employers and I shocked. I asked a man her name his response " crabby" I said I know that but what is her name. He told me Rochelle. I went to the car to tell him she is refusing to give us the order until we move the car. The car was moved we went back in Her and I had words and when I told her how rude she was she refused us service. We said not when we already paid for our order. She stormed over to cash register took my name and said now it's gone . She deleted the entire thing. We left and looked all around, there was not one sign that said no parking or dropping off on the building or in the lot anywhere. I contacted their home office. The woman who returned my call from "home office" called from that store and was answering the phone. I went over my incident , the rudeness of the manager etc... she said it was not handled correctly she was sorry and that was it! We drive by the store all the time as we live in in the neighborhood and guess who's still there?? Happy herself. No thank you.. have not and will not order from them ever again as long as she is there. It's a shame too because that's the one we always used as our kids were growing up for sleep overs, birthday parties or it's Friday kids, let's order Papa Johns! Good luck to the poor employees working for a manager that is so horrific . If that's how she speaks to and treats a paying customer I can't imagine how she speaks to them! read more

I love this place. The staff that takes the order is always nice and friendly. The delivery driver is always prompt and polite. The pizza arrives hot and delicious!!! read more

We usually get pizza here about twice a month. Our order is very specific a veggie pizza with no meat and no cheese, this is one of the fist Papa Johns that has gotten it right every time! Their delivery is prompt we are never left waiting an excess amount of time and the employees are very polite and respectful. read more

The General Manager Matt is one of the hardest working managers I have ever seen. He runs a great establishment and I will continue to place my orders with this location from here on out. read more

We always order here when we need something quick and easy. I love the points system that they have. We just moved here from Texas and never dealt with Papa Johns in our home town. Once we moved here and then first ordered it from there. The employee who took our order was Jared Myers off of Jungerman and he was amazingly helpful especially ordering from there for the first time. I recommend Papa Johns to to anyone who wants hot, quick food. They get a 5 star from us. read more

I just spoke with a manager on duty about an order that I received that was incorrect and she's she argued with me saying that I was trying to get free product and implied that I was lying about what I ordered because her system said I ordered 6 cheese pizzas when the recipt that I was emailed (the order I placed) was for 3 pepperoni and 3 cheese pizzas. I didn't have any expextation other than to let them know they screwed up my order until she was so unbelievable rude to me on the phone. This experience makes me never want to be a customer at Papa Johns again. I have never had to actually argue with an employee anywhere about their mistake. I would like an email address that I can attatch my receipt to in order to prove that I was given the incorrect order and I would like this manager, team leader, whoever she was to be evaluated because her tone and attitude was completely unacceptable. read more

Not good. Pizza was not the way I ordered it. It was overloaded with sauce to where it was almost inedible. The chicken was soggy and no flavor. Will not order again read more

i ordered carryout online about 30 minutes ago. when i went to pick it up i went to go inside and the doors were locked. then i noticed there was a sign that said "lobby closed" and i totally understand why. right now i don't have a phone to call so i knocked on the door. i could have swore one the employees saw me. (his name was Alex) but instead of coming to the door he kept cleaning (i thought okay maybe he didn't hear me) so then I pulled my car to the front of the building so they could see me and bring out my order. i waited ten minutes.. still no one came outside. so i figured i would try to knock again. i heard the guy cleaning say there's a girl knocking on the door. still no one even acknowledged me. a lady working yelled "well she can call the store!" i said "I don't have a phone to call!" and STILL no one came to ask the name of my order. like wtf is going on here? i had no idea what to do.. finally a delivery driver comes out to make a delivery and I say I have an order and can't call to pick it up. but can I have your name and the ladies name. he says my name is Alex and I won't give you her name that is up to her. he gets my food and shoves it at me. im still in aw im just trying to pick up my food and these people are giving me such a hard time. why couldnt someone just walk to the door and ask my name? mean while all this is going on a door dash driver comes to pick up her order and they give her the same treatment, the lady slammed the door in her face when she asked her name.. so another man came to the door to give her the order she was there to pick up and we asked for the ladies named again he ignores us and locks the door.. who knew ordering a pizza would be such a hassle LOL. all i have to say is the night crew here is trash. all three employees i would rank well below average. as someone who works in the service industry, I would be FIRED had i ever acted like that at my job. if I could rate below one star i would. read more