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    Cards and stationery

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    15 years ago

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    Sheryl B.

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    Monroe Floral - What we got

    Monroe Floral

    (29 reviews)

    $$

    What a breath of fresh air to speak to someone so polite & congenial! A slight sense of humor was…read morenoted too, but the order was taken quickly, no need for above & beyond just great manners and a job well done all within a few min call. Yes it's nice when your service is outstanding but you could tell this person made a habit out of practicing good customer relations. I don't have a picture but this review is about customer service on the phone without a lot of fuss, not bouquet quality.

    ********************************************************…read more What an absolutely terrible person this Jennifer Wirt was this morning. I called her yesterday to source me hundreds of Daffodils for three weeks from now. In our call I told her I would pick them up in the morning of the event. She told me she ONLY delivers, and asked where they were going. I told her Seatac Hilton Convention Center. She said "Okay" and told me she would check for me. As a business owner, I called multiple places for quotes. This morning, everyone got back to me. The best quote was from Fred Meyer. Jennifer called me back and quoted me a comparable price. I was going to choose her service. I then asked if that price included the delivery fee. She asked again where they were going. I told her Hilton Seatac. She laughed at me and told me she doesnt do Seatac at all. I told her the person I had talked to had told me she ONLY delivers, and that I had offered to pick them up. She got mad and told me that she was who I talked to, and I had requested delivery, and had never told her it was Seatac. So I told her no worries, I had gotten a deal from Fred Meyer and wished her a happy Easter. She hung up on me. Then she called me back and growled at me that I was out of line. That she had worked hard to source the best flowers and I was "Going to go with a f***ing grocery store?!?!?!" I told her she was gaslighting me and being rude and could lose my number. Not only am I going to go to a grocery store, but I am letting everyone know, as a Local Guide, that the lady I worked with was mean, rude, and literally attacked me by calling me to yell at me for not using her company. We buy So. Many. Flowers. Every year we buy hundreds throughout the year. Hundreds. Such a shame. I would rather support local. After posting this review this woman just called me back, and in one of the most psychotic sounding voices, the kind that is holding back rage but sounds tinged with giggles, (I guess?!?!) she said "WhAT iS yoUr COmpAniEs naaaame?!?!" I informed her that I would not be giving her that information and she replied "..yyYyoU dONt haaavE A cOMpANy??!" I told her not as far as I was going to tell her, that she was being creepy. So, if you dont buy from her and let people know how she acts, she will threaten you.

    Paper Moxie - stationery - Updated June 2026

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