1. Soderquist plumbing

    0

    Sandy Hook, CT

    Soderquist plumbing

    4.4 (7 reviews)
    Open 8:00 am - 5:00 pm

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    Plumbing inspection

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    1 year ago

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    9 months ago

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    7 years ago

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    Christian S.

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    8 years ago

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    Hefferon Heating & Cooling

    Hefferon Heating & Cooling

    (22 reviews)

    After we took over one of the business in Newtown CT, we had an issue with the heating unit in the…read moredinning area, it was not throwing proper heat and my guys who were working on the site were not very happy so we were looking for best rated company in the area and luckily found the best one. We own businesses in 9 locations in NY and we are opening 2 new locations in CT including this one in Newtown, that being said we worked with so many guys in the past and know very much about the service and price. After we called the Hefferon Heating and Cooling, the office manager Kristina who managed to schedule the technician ( Mark and his associate ) on timely manner. They came exactly on scheduled time, and inspected the unit and He found the problem right way and fixed on the spot plus suggested the replacement of one part. He even inspected other units, changed belts, filters and suggested to replace some other small issues. They are Very honest, humble ,reasonable, professional and most beautiful thing is that Kristina who is the manager knows very well how to handle and take care of their customers. Mark the technician is super experience and he cares a lot about customers, .thats what I liked a lot about this company. I highly recommend Hefferon heating and Cooling to everyone who is looking for the best HVAC company.

    I cannot say enough about the professionalism of the entire Hefferon team from the office staff to…read moretheir technicians. After installing a new a/c system a couple of years ago, operational issues arose several times. They were always quick to respond to ensure that I was not without a/c in the hot weather and I cannot say enough positive things about all the people who have come out to fix the problems. Their pricing is competitive with other providers of equipment and labor and I highly recommend them.

    Pelletier Heating & Air

    Pelletier Heating & Air

    (8 reviews)

    Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

    I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

    Soderquist plumbing - plumbing - Updated July 2026

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