My GC hired Aquila to install a mini split unit in my house when we decided to finish our attic…read moreinto a living space. Aquila recommended that we install an expensive mini split unit instead of connecting the attic to our house's central HVAC system (other HVAC services have since questioned Aquila's recommendation - and as a result - I am now transitioning away from the mini split). Since this was my first experience doing a big renovation project, I didn't question Aquila's flawed approach. The mini split Aquila installed never worked right; it constantly leaked refrigerant. Their technicians visited my house many, many times since installing the mini split in 2024 to attempt to diagnose the issue. Finally, Aquila told me that they found green dye in the line connecting the mini split head to the condenser and that that their technicians would never have used the green dye. They alleged that I hired a third party to service the he system, which is absurd because it was still under warranty with Aquila. They used this lie as their justification to void the warranty. I would never recommend hiring Aquila for anything.

Tony was very prompt, trustworthy and knowledgeable. in getting to my elderly parents home…read more Checked their air conditioning unit and couldn't believe he was back the next day with his team Todd and Tyson who were excellent and it was installed without any glitch. Very professional and knowledgeable company. He got there right before a heat wave. Price was excellent!! Definitely would hire again. Sharon B

I want to recommend and congratulate Climatech for their professional service provide at my home…read more Since Joey O. (tech.) and Joey (supervisor) repaired my HVAC the machinery is working more efficiently, silent and electric bill has gone down significantly. Great professionals in their field!!! Pricing is reasonable, customer service provided by Dianne is great. Most grateful to have found you. Thank you for a job well done.

Install completed, and Joey walked me through the App setup, and he made sure I knew how to operate…read morethings.

called the yesterday they were here when they said and i had heat within hours ---thank you! just…read morestinks had to do emergency pay but it was worth it!

Reliable Heating is a scam. They came to our home for service earlier this winter, charged us…read morealmost $1000 of service items, and left with the unit in worse condition. They refuse to come back and repair. It now shuts off at night, is burning smoke regularly in our basement and there are small children and a disabled person living in the home. They refuse to come back to service the unit after their repair. They have created more costs and a reported fuel leak after their $1000 service. DO NOT CALL Scam company They are content with leaving a furnace and family in worse condition physically and financially. Creating more service for themselves at the risk of others is their business model. WARNING - DO NOT USE

I am so very upset to be writing this review; however, since no resolution was given to me, this is…read moremy only means seeking some type of retribution/justice. I first want to note that I have used this company for many years. And they were always so great! The owner and the servicemen. I have referred countless clients to them as well. Until recently, I had never had any issues at all. About 2 weeks ago I had a standard apt for them to come and clean my furnace. My apt window time was between 2-4. At 1:30 I left work so that I could be home in time for 2:00. At 1:35, as I was in the car, on the way home, someone called me and stated that they had to cancel the apt. I was upset because I had just left work. And the apt was in 25 minutes. I wished I had gotten a call sooner. But, I pushed on. I informed the girl that I would need to call back because now I needed to pick another day that I could leave work early. When I got home she called me again at 2:30. She explained that someone could come if I still wanted them to so I said of course! She said they would be there between 3-5 and she would call when they were on their way over. I said OK. At about 3:10-3:15 someone knocked on my door. It was the serviceman. I let him in and brought him downstairs. I showed him where everything was and the first thing he noticed was that one of my water holding tanks was right next to my oil tank in the basement which made for a tight fit for them to service it. Please note that a couple times this has been mentioned to me and several times I have asked my water specialist to move the tank over a bit. Besides it being a tight fit, no one from Cole Heating has ever said they could not service it. They just stated that it was a tight fit-which it is and I agree. However, this worker just looked at me and said "I can't deal with this on a Friday" and huff and puffed himself back out to his truck. I left and went upstairs. I knew based on that reaction and the fact that I think they sent him to my house late on a Friday (because my original person must have canceled) that he was just in a bad mood and basically did not want to deal with it. In about 30 minutes he was done and upstairs with the bill. I thought it was weird because they are usually there for about 1 hr. He informed me that I needed a new smoke pipe and a new ignition switch and that they would have to come back for all that-which was fine. I knew there was an issue (minus the standard cleaning that needed to be done). I paid him and he left. He seemed to be in a better mood since he was now on his way out:-) However when he left, I noticed two things on my bill 1) he did not clean the oil filter near the well water tank. He wrote a note that he could not reach it and 2) he stated that he was at my house for over an hr and that he arrived at 2:50, which was absolutely not true. So, overall my bill was $208. $165 was labor and the other $43 was tax and parts. What tax and parts you ask--well an air filter apparently. Because he did not clean the smoke pipe (because he is coming back to do that and repair it) and because the 'tight fit' prevented him from cleaning the filter near the oil tank, I am not really sure what I had done for $208! This is where my frustration and anger comes in. I mean this company is not cheap, but they have always been good, so I do not mind paying. BUT, I do mind paying when I feel the job was not well done. And that day it wasn't. I immediately called the owner before the serviceman had even gotten off my street. I explained everything I just wrote in this review. He seemed to care very much and assured me that he would speak to him on Monday and would call me back (on Monday) with a resolution and also a price for the two items I needed replacing. Needless to say, Saturday came and my check was cashed right away, but here I am-2 weeks later and not one phone call from anyone. I have since gone with another company who has been great and is much cheaper. If I had just gotten a phone call back, I would have never stopped being a customer. After being a loyal customer for years, I feel, at minumum, I deserved that.

I'd give these guys six stars, but it tops out at five…read more My central a/c unit was pumping hot air, so I called Cole. This was at 1:15 in the afternoon. I was told they could have somebody at my place sometime between 2:00 and 4:00. Doorbell rings at 2:20. I answered the door -- it was the Cole serviceman. 3:30, cold air's pumping through the vents and the serviceman explains to me very clearly what the issue was and what he did to resolve it. He also took a note of the model of a/c unit I have to shorten repair time if the need arises again. I absolutely love these guys.

More like Stinkley & Sons. Father Binkley ghosted us. Came to the house and said he was going to…read moreorder us a new water heater bc we were experiencing rust with our hot water. It's been 2 months of unreturned phone calls and messages left with his receptionist (who I believe is his daughter and wife ) and no new water heater. This one left a bad taste in my mouth especially after he gave me the "we are a small family run business and we don't give you the run around blah blah blah." I'm an understanding person if you couldn't complete the job - no problem... a phone call back to let me know would have been nice there Jimbo

Hey they actually showed up...that gets 5 stars right there. They were great though. Replacement…read moremy oil tank, what a job! They cleaned up and it looks great..as much as an oil tank can.

Without hesitation, we give the Chandler Co. the highest possible rating. During the recent…read moreheatwave, and a most difficult personal time, our 10 year old system shut down.The Chandler team responded immediately to our home in Madison and worked diligently to resolve the problem. Each member of this team is knowledgeable, competent, friendly, and very important, completely trustworthy. We would most definitely recommend Chandler to anyone needing service or planning an installation. Our sincere thanks to the entire Chandler team!

Absolutely great service! Our AC died last night! We have used Chandler Air for our furnace but…read morenot the AC. I called this morning at 6:30 am thinking I'd leave a message but the phone was answered by a real live person! Within 2 hours a repairman was here and another hour and a half it was up and running.

I contacted Cobra on a Friday afternoon when my AC died. I reached the owner, who said he would be…read moreby the next morning to assess. He could not come in the morning because of rain. We communicated via text and it was normal--he said he was looking forward to helping and would call me Monday morning. He did not miss an opportunity to comment about how I should have had it serviced over the years, which I acutely felt bad enough about already. Some technical friends tried to help me Saturday afternoon (it had stopped raining early) by replacing the capacitor. I shared that information with him. He said something strange about 'probably' calling Monday. For context: it was in the middle of a brutal heat wave, and I have 2 kids and a dog. I left a msg and texted on Monday and was . . . GHOSTED. No response at all. It would have been (somewhat) professional to just tell me they couldn't help at that point, but to ghost a potential customer was unbelievably unprofessional. My $12K is going to another company.

Tim replaced a furnace, water heater and baseboard heater boiler. Extremely knowledgeable and clean…read morework. Would strongly recommend his services!

They charged me for two hours of work when they tried to unfreeze a pipe. They cut a hole in my…read morewall that they did not repair. they failed to unfreeze the pipe. I unfroze it myself a couple hours after they left. So, I basically pod them $340 to make a hole in my wall and fail to solve an issue that I eventually solved myself.

I have recently switched to Krueger for my plumbing needs. They were very proactive in rescheduling…read morethe initially appointment to remove my garbage disposal after an emergency kept them from coming by at the originally scheduled time. The job itself was done very professionally and fast and they even provided additional advice for a future project to remove a defunct bathroom. Will definitely use them for that job as well!