Always great service and usually have exactly what I need. Purchased a grill online delivered to…read morestore. They assemble it for us as we requested. Grill too big for our car...a friend came with his pick up, staff assisted us by securing parking spot first then helped us load the grill into the pick up. The manager helped heavy lifting as well. Our go to hardware store.

For a quick stop to obtain any tool including small screwdriver set, this place has the supply we…read moreneeded. We were greeted at the door by one of the staff. Plenty of parking.

Ran in to get a garden hose replacement. 1. Price was…read morecheaper than HD 2. Friendly cost-conscious staff present immediately to help me choose what would work best for my needs. 3. Great selection of garden accessories and even stylish boots for these muddy Hilo days! 4. Super fast. In and out in less than 10 minutes!

Love this quality supplier and the extra mile they go! This…read moreis always my go to for building materials . So so much better than Home Depot and not more expensive.

I go to Ace hardware for almost everything! I appreciate the friendly and knowledgeable staffread more

I went in for some parts for an electrical project. I asked an employee if they carried an item i…read morewas looking for. She looked at me with contempt, said " I don't know" and walked away. She could've said she'd find someone who knew, anything useful like that. I'll never spend another dime there. Just drive into Hilo.

So its evening....they dont fill propane after the sun goes down because "nighttime is…read moredangerous"...lmfao.....so who cannot fill propane at night? ACE Hardware. ....every visit here sucks.

This is a great place for all your garden needs and home repairs and bbqing stuff. I like this…read moreplace. They are friendly and show you where things are located. The parking is easy and it's a big place. Lots to look at. I think it's clean and organized. It's a busy place. I recommend coming here, it's definitely my first choice and a good alternative than the regular home improvement stores.

The staff here are all so friendly and very knowledgeable. I've always been greeted and even asked…read moreif I needed any help. I'm really grateful for the excellent customer service and assistance they always provide. Thank you Kamuela Ace!

Friendly staff, the stuff I need. I come here often…read more My Ace Card never works because there is no WiFi and my cell phone won't work in the store. Please add this

weird. For example, they don't have semigloss exterior paint, forcing me to buy gloss, which I…read moredon't want. Other paint is only available in gallons, not quarts, forcing me to throw away money buying paint I will just throw away later. Seriously, all these guys do is sell paint and their selection is incredibly limited. Why? The only reason I'm shopping here is that our painters started with this company and so I feel forced to match what they already bought previously.

Who ever gets excited over a visit to a paint store?!? Certainly not me, until my unbelievably…read morewonderful experience at the Sherwin Williams store in Kona, where I was blessed to be greeted by Marty immediately! Unlike shopping for paint in a big "box" store where you have to search on your own and HOPE BIG TIME that you've chosen the correct type of paint (good god...latex? enamel? oil base or water?) for your project, Marty asked me all of the pertinent questions and knew immediately which paint AND primer I needed; thank God he told me about the primer, because otherwise? all of my hard work painting would've been a complete waste, weeks later! I will never shop for paint and related supplies anywhere else but this store! And I'll always call in advance to be sure Marty is on duty too! Big box stores are forever banished from my life.......

Looking for an a/c. They were so helpful!! Christina, Christine, and Sam. 100/10 will come back…read morehere. Everyone was so friendly.

I ordered a large amount of materials and paid for delivery. When it was sent and delivered, one…read moreof the items was out of stock. They billed me for it in the total. Later they issued the credit, but I should never have been billed for something they didn't have. Yes I got a credit, but if for some reason I cannot pay it off by the time the 0% financing ends, I will be charged finance charges for an item that they could not even supply me with. This to me seems illegal and at the very least, unfair business practices. Their credit card is always quirky and I have had to spend too much time trying to straighten things out. In addition, most of the employees stand around talking and texting and very few actually help you when you ask for it.