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    Paradise Decks & Spas

    3.0 (43 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Paradise Decks & Spas

    Deck construction

    Deck repair

    Deck replacement

    Paradise Decks & Spas Photos

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    Donovan T.

    THE BEST! After calling around for estimates, Paradise was the obvious choice. I read some of the bad reviews on Yelp and got a little nervous but then noticed the poor reviews were outdated and the more recent reviews were amazing. I am so happy I chose to go with Paradise. From the first call to the office to speak with Jamie to the final inspection, this experience has been second to none. If you want the best deck work for a reasonable price you need to get with Paradise. Nate was my "designer" and never pressured me into anything. The two man team that built my deck were Mike and Russ these guys kept me informed throughout the build and did a phenomenal job bringing my deck to life. I can't say enough about Paradise deck and spa. I'm already thinking about having them come to extend the deck for a customs spa or pool build.

    Wood used was HORRIBLE QUALITY
    Marlayna L.

    Extremely dissatisfied with paradise decks. 4 1/2 year old deck stained and sealed every year since finished. Wood was considered premium cedar BUT by the looks of what we just uncovered you can clearly tell the materials used were not treated prior and the wood had so many knots. Tried reaching out to resolve the issue was told to send what treatments I used and why it looked as if the deck was wet?! It's an outside deck which weathers the elements???? Haven't heard anything back to try and fix the issue. Horrible customer service. Save yourself the THOUSANDS OF DOLLARS and go somewhere else. The piece shown was under our door frame which got stained and sealed... We took very good care of the deck but obviously the quality in materials used- that didn't matter.

    Hotspring Grandee at night

    I purchased a Hot Spring Grandee from Paradise, and my mother purchased another brand of spa from another dealer. The differences between the two experiences was night and day. Paradise was easy to work with and Dale was extremely responsive during the entire process. He suggested I come pick up my electrical box, breakers, and instructions and have those hooked up prior to delivery so his guys could hook up the tub the day of delivery. This proved to be a HUGE difference. I rebuilt the deck and it took longer than expected, so when my spa arrived before the deck was finished Paradise kept it in the showroom until I was ready for delivery. Once the deck was done, I let Dale know and his guys (Jerry and Mike, I believe) brought the tub out the next day. They carefully put the tub in place, hooked everything up, filled it, made sure everything was spotless and worked as intended, and then gave me a quick walk through before departing. It was effortless and met all my expectations. My mother's spa company just dropped the tub off with a dirty cover, forgot to bring the electrical box, filter, and salt cartridges, and left us with an empty tub that we apparently have to have an electrician come hook up. Their guys don't even connect the spa, even if power ready (but it won't be since they don't give you the subpanel and breakers until they deliver). A week after delivery and it still isn't running, while we wait for the electrician - FRUSTRATING. The saleswoman was also either dishonest, or didn't know the product. We were told it was "entirely composite/rot proof" only to find out as they were moving it in place that only the exterior of the cabinet was composite - the entire frame was just wood, and will rot. So far it has NOT been a very "Sweet" experience. You could even tell the delivery guys were used to the orders having issues, and we're equally as frustrated as they're the ones who have to deal with the aftermath. I will be buying another tub in the next few years for a rental property, and it will CERTAINLY come from Paradise.

    Lydia R.

    Had a deck installed around my above ground pool just before the summer and they did a beautiful job! The builders were very patient with me and answered all of my million questions during the process. Financing was super easy. I've already had one other friend have a patio built by them and they also could not be happier with the outcome.

    I would not recommend Paradise. Salesman tells you one thing and work is done differently. Workers don't pay attention to what they are doing. Installed a border with 2 cracks and chipped area. The spacing on the deck is different. The poored concrete was done sloppy and spilled all over the stepping stones, one of the flowerbed is totally destroyed. It took 4 weeks to be completed for a job that I was told would be done in 3 days

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    10 months ago

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    1 year ago

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    6 years ago

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    3 years ago

    I recently purchased a hot tub from Dale McKnight . GrEaT buying Experience ! One of a kind Salesman. Shop the ReSt. Buy from the BeSt!

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    4 years ago

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    4 years ago

    Fantastic company and great work on our patio. Will use them again the next time we plan a project.

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    13 years ago

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    Page 1 of 2

    Ask the Community - Paradise Decks & Spas

    Review Highlights - Paradise Decks & Spas

    About six months after the installation, I asked Dale if he would have Matt stop by to take a look at the tub.

    Mentioned in 6 reviews

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    Lone Star Custom Decks

    Lone Star Custom Decks

    4.5
    (11 reviews)

    They did our deck and it turned out wonderful! Great work, very professional workers!read more

    Update 11.16.2022 - I want to reiterate we loved their work but again their communication is just…read morenot great. Here is an example of it; after I wrote my review here is how (text messages) he approached me. Attacking a customers character is never good First off I have to say the work and speed that their crew delivered was great. We love everything that they did for us. We had a number of requests for them to: 1. Build a deck near our pool with cover 2. Replace our fencing to hide the pool equipment 3. New fence towards the back of our property In the photos you can see how great it turned out. Now where they lost their stars is in communication and dealing with conflicts. 1st issue - We had a dumpster provided that they subcontracted and had a number of issues. James gave my husband the phone number to contact dumpster company and "deal with the issue". As a customer all issues pertaining to a subcontractor that THEY hired should have been handled by them and not us. 2nd issue - some of the fence posts they installed warped and we asked for them to come repair. We had to text and call about 10 times! We were given dates that someone would show up and then no one showed up and no communication about 5 times. Continuous calling and text had to occur with the same result. Then random out of the blue one day someone showed up to fix the fence and once again no communication to inform us they were coming nor after to check how the repair went. This process was extremely frustrating and clear that dealing with conflicts isn't their forte.

    Paradise Decks & Spas - decksrailing - Updated July 2026

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