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    Paradise Pet Resorts

    3.0 (254 reviews)
    Closed 6:30 am - 7:00 pm

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    Services - Paradise Pet Resorts

    Dog daycare

    Dog walking

    Pet boarding

    Paradise Pet Resorts Photos

    Recommended Reviews - Paradise Pet Resorts

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    Reviews With Photos

    James G.

    I had to find a new doggie daycare after moving to the north bay and decided to try Paradise pet resorts because they are close to my work. It could not have worked out better. They open early enough for me to drop off my dog (Lexa) which no other doggy daycares in the area does. And Lexa loves it there. She is so excited to see Shauna in the morning. And Shauna has also been very helpful from the first day we started using Paradise Pet Resorts. I also like that they have live streams there. I get to peek in during the day on Lexa. And I know she is being treated well. This has been a great experience for Lexa who was extremely shy and afraid of everything when I started bringing her to Paradise, and now she has come out of her shell and is much more comfortable around other dogs and people now. Needless to say I am thrilled with Paradise Pet Resorts.

    Pet of the week is special also.
    Vanessa C.

    Birdie loves going to daycare. She comes home exhausted and relaxed. Shauna is her favorite!!!! All the staff is friendly and remembers birdies name and my husband and I's. I have always been a very nervous pet owner. I don't trust very easily - but the peace of mind I have knowing that she's having a blast with her besties while we are at work is unmeasurable.

    My dog and a loving employee.

    I have been bringing my dog here over 2 years. The staff is very animal focused and I am always reassured upon drop off by their clear love of animals. Upon drop off today I made sure I could Log into the pet cam. Pure Love !!!

    Dog

    The staff here was always amazing with my Willow. She visited here often, and I could tell she was cared about. Unfortunately, she very unexpectedly passed away, so we won't be visiting anymore. But I wanted to thank the entire staff here, especially Ava, for taking care of my sweet dog. Thank you for everything.

    Chemical burns of tongue and gums my dog suffered while boarding at Paradise Pet Resort. Photo taken at emergency vet

    We were customers at Paradise Pet Resort for 9+ years. We stopped going in May 2024 after my dog suffered severe chemical burns in his mouth and gums while boarding at this facility. The extent of his injuries only became apparent after he was seen at pet ER. My dog's condition was so bad he had to stay overnight and had to be on 5 medications, including codeine, to help with the pain. The owner, Mike, has been indifferent and non-responsive to all communication throught this ordeal. The manager only keeps telling us she will relay to, but not a word from him. We were loyal customers who spent thousands of $ in almost a decade of patronizing this business. This recent ordeal cost us $3800 in vet bills and sleepless nights. I gain nothing from posting this truthful and accurate account. My only hope is no one goes through what we did, which was to see our dog suffer needlessly. No one from Paradise Pet Resort noticed and no one called us to tell us anything was wrong while he was boarding. The owner is so cowardly and sends his manager to talk to us. There is zero compassion and accountability. I will post photos taken by the vet showing the extent of the burns on my dog's tongue and gums. One of the vet techs told me I should have known this was a bad facility given the rotating staff and large # of dogs compared to staff. Look at the videos yourself. I was in denial for long and failed to see the poor conditions at this facility. Don't let your dog experience what our little guy had to endure.

    Our LoVe Birds

    I had 5 large Macaws that had to be evacuated while a fire was raging up our mountain in Angwin, CA. September 2020 that lasted 23 days . The owner at Paradice Resort set up a dedicated conditioned bird room with his assorted cages and took them all in for the duration. He did not bill us because it was an emergency he said. He did the same for many rescue dogs & cats ... he took in all comers....some that finally had no owners. He was the one that cared! Pet paradise has been there for us for 2 week vacations as well & our difficult birds were well cared for. Who does this? Nowhere we can find that is clean & safe. We have watched how busy the office can be at 7 am when the doors open and at 5 pm when people come for their pets.. We know that he kept his people working during Covid when many places just shut down. We appreciate all the services that the Pet Paradise Resort has provided this community on a daily and emergency basis.

    I have two bullmastiff pups, 5 months, and a shared rescue pup, about 2 years old. Paradise Pets are generous with the attention they give to my monsters. They put them in play groups that make my pups feel welcome. My dogs nearly drag me to the front door with excitement and anticipation. More importantly, they sleep soundly through the night. So far, I have no complaints, and much gratitude. Paradise, thanks for looking out for my "kids!" Might, Lucy, and Bob

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    3 years ago

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    1 year ago

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    6 months ago

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    7 months ago

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    1 year ago

    I always have my Chihuahua and German Shepherd get their haircut and shower price is very reasonable and great service

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    James C.

    Thank you so much for the great review!

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    1 year ago

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    1 year ago

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    2 years ago

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    5 years ago

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    2 years ago

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    James C.

    Thank you so much for the great review Casey!

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    4 years ago

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    6 years ago

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    2 years ago

    Our dog Max loves it there he is so happy to go to Paradise Pet Resorts, and the staff it's super nice!

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    James C.

    Thank you so much to you and Max for the great review!

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    2 years ago

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    James C.

    Thank you so much for the great review Kayla!

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    7 years ago

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    Page 1 of 7

    Paradise Pet Resorts Reviews in Other Languages

    Ask the Community - Paradise Pet Resorts

    Do you except cats for boarding?

    I have definitely seen cats boarding there. I even saw a bird board! They're also capable of giving medications as needed :) they have a special Kitty cat room just for the kitties .

    View All 3 Questions

    Review Highlights - Paradise Pet Resorts

    We are big fans and will use Pet Paradise for doggy day care and overnight boarding.

    Mentioned in 3 reviews

    Read more highlights

    WAGS

    WAGS

    4.2
    (39 reviews)

    Cyndi, Cyndi, Cyndi. She's top notch!! I've been taking my kitty to her quite a few times and she…read morealways does a great job. Well this time, I had to push out when I could bring Kiki in. So she got a bit more matted than usual. She refuses to let me brush her. So Cyndi recommended a lion cut to get her in good shape. Kiki is a very long haired cat. Full disclosure, I was a little nervous...it was the first time Kiki ever did something like that. Kiki looks SOOO cute and the lion cut is pure perfection. Thank you Cyndi!

    UPDATE: Owner response was quick and positive. I appreciate the responsiveness and hope the staff…read moremember receives positive coaching. I dropped in Saturday (?) morning and was asked did I have an appointment. I said "no, but the website said walk ins are welcome". Immediately the lady behind the counter responded, "No it doesn't." Full stop. I said ok, and walked out. Now I may have been thinking of another website and gotten them mixed up because when I was looking for places to get my dogs nails trimmed I looked at several different sites. But as someone who has been in customer service for many many years this is not how I would have handled this interaction. I would have said something like hmmmm, I wonder if maybe you're thinking of another grooming salon? Or even, perhaps you've got us mixed up with someone else's site? Unfortunately we do require appointments, I'm sorry. See that's called positive constructive interaction with your customer or your potential customer. This woman seemed to have no interpersonal skills I could ascertain in the short amount of time we interacted. I don't know what kind of day she was having but the experience turned me off of this salon which is really too bad because it's really close to my home and I have two large dogs and a husky that I would love to have brought here for nail trims and grooming but this kind of abrupt flat out denial of my mistaken belief they accepted walk-ins was really off putting. This was Saturday morning and she was an older lady light hair, Caucasian. I hope she's not the owner because one would think that an owner would be better with public interaction. It's okay to correct your customer but it should be done gently so as to not alienate them.

    Bark and Bath Pet Grooming

    Bark and Bath Pet Grooming

    4.3
    (31 reviews)

    We have taken our corgi here twice and they've done a great job! Combing out her undercoat when she…read moresheds a few times a year is no small job. Their prices are fair, they communicate well and our pup leaves looking fresh and with a cute bandana! This is definitely our fav local groomer.

    Absolutely the worst customer service I have ever experienced. I had a confirmed grooming…read moreappointment for Thursday at 1:30 p.m., and when I arrived, I was told my appointment had been removed. No one bothered to call, text, or email me to let me know it had been canceled. What makes this even more unacceptable is that I had already sedated my service animal specifically for this appointment. Once sedated, my service dog is unable to safely perform the tasks I depend on him for, leaving me without the assistance I rely on and putting my own safety at risk. All of this could have been avoided with a simple phone call. The complete lack of communication, professionalism, and respect shown by this business is inexcusable. They clearly have no regard for their customers' time or the serious responsibility that comes with handling appointments involving service animals. Wasting my time is one thing, but causing me to unnecessarily put my service dog out of work and compromise my safety is another. I strongly encourage others to think twice before trusting this business with their pets. If they can't even be bothered to notify customers that their appointments have been canceled, I have no confidence in the way they operate

    Muddy Paws Mobile Grooming Salon

    Muddy Paws Mobile Grooming Salon

    4.9
    (36 reviews)

    I cannot recommend Cathy's Holistic Spaw enough. From the very first interaction, Cathy was…read moreincredibly kind and accommodating. She fit us in quickly because my black lab has surgery coming up this Wednesday, which I really appreciated. What truly sets her apart, though, is the care and understanding she shows for each dog. My fox red lab is extremely nervous around people. She usually barks, cowers, and takes a long time to warm up. Cathy generously offered for me to bring her in just to spend time in the space with her, her husband, and their dogs, purely to help her feel more comfortable. The moment we arrived, I could tell this place was special. The space is beautiful and clearly designed with dogs in mind, and Cathy herself is just lovely. Almost immediately, my nervous pup, who usually barks at everyone, was calmly approaching her, sniffing her hand, and even taking treats without making a sound. I was honestly amazed. I left feeling completely at ease, knowing both of my dogs were in the best possible hands. Cathy kept me updated throughout the entire visit, not only about my black lab's groom, but also about my other pup who wasn't even there for a groom. She simply took the time to help her build comfort and trust for future visits, which is something you just don't see often. When I came back, my black lab looked perfect, and both dogs were happy, relaxed, and honestly didn't want to leave. That says everything. People like Cathy are truly special. This is absolutely our place from now on.

    She did a great job and you can just tell she works well with animals. So appreciate this service!read more

    Paradise Pet Resorts - pet_sitting - Updated August 2026

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