Stayed here with my friends last week to relax and have a good time. The service was fast and friendly. I requested many items like blankets, sheets, and pillows. Bryan C. from guest service was very helpful and friendly. He also took out our trash and brought us a microwave. The resort is beautiful and the sunset was breathtaking read more

We had the most wonderful stay, although we only stayed for one night, we arrived at 4 o'clock, and checked in. From start to finish, the people to check in the ones in the restaurants the people by the pool could not of been nicer! We had an incredible time and felt like we had a proper holiday even though it was so short-lived. So much to do and such an incredible relaxing time.I would've love to have an earlier check-in and a later check out. Oh I guess I wish you would've stayed for longer! read more

We stayed here for two nights . The location is excellent, the employees are polite but restaurant food is lousy ' bedrooms are below average for the price you pay . We had two rooms booked for us and my daughter family, both rooms were like motel 6 rooms . Unless they upgrade their rooms and restaurants food , I don't think we will be returning. One last thing, their bathroom is terrible. Shower tub look like came from some used plumbing house . As I was taking shower , water drained very slow. I was taking shower in standing water ... yikes read more

I absolutely love this hotel ! My family and I have stayed several times and it's always our first pick for a get away weekend. The rooms are spectacular and perfectly clean. It's a great stay with for kids with many pools and bay just a few steps away. I recommend staying in the bay front bungalows. If you go ask for Celina, she's amazing ! She'll make sure your stay is top notch and will get everything done smoothly. Go stay with them ! They are open now!! read more

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Recently stayed at the Paradise point resort and have stayed there for many years . I love the resort but things have changed in the surrounding areas . The surrounding parks are now inundated with homeless people I which made for a very uncomfortable visit ! they ask for money and food this is not what I spend my hard-earned money to have to see. Hotel needs to address this problem with the proper authorities until it's addressed I won't be returning! read more

The good: The grounds are beautiful with a great view of the Bay. Check-in was nice. The girls at the desk were very polite and upgraded our room. The real: WE DID NOT FEEL SAFE HERE. Our last night, there was a room two doors down from us with the window boarded up, very scary! The resort got VERY quiet on our last night and it was TOO quiet, VERY creepy. My mom woke up with her wedding ring feeling as if it were loosened. There are doors that lead to the joining rooms, who knows if they're locked. Now that I'm reading reviews of break-ins and things coming up missing, my suspicious have multiplied. The rooms are old and in need of a REAL renovation. The beds are HARD and the sofa bed is designed to be bed #2 in the bungalow, worst thing I've ever slept on. There were ants on the kitchenette, room service came and did not change the sheets, the room was kind of crumby and just not clean feeling. The housekeeper showed up as we were getting dressed and tried to clean the room, odd, and all she had was a broom... anyways.... The view was nice and the parking is convenient. The gift shop supervisor, Elizabeth, was awful, just awful. Our family purchased firewood and supplies for smores here one evening and spent $60. The next night we purchased three sweaters as souvenirs for family. We dined at two of their on-site restaurants (also not great) and ordered room service. This is all in addition to the fees upon fees. On the final day, my dad purchased a sweater for a family member in the wrong size. I went into the gift shop to return the third sweater and was met with the nastiest attitude by "Elizabeth, the gift shop supervisor" and treated very poorly. I was a bit in shock as it put a sour taste on the entire stay. The TIDAL restaurant was pretty good, the chef used seasonings specific to his region. The barefoot grill was, so so, however, the waiter was nice. I would NOT suggest you stay here, maybe just visit to rent a boat or a bike. Stay elsewhere nearer the ocean with easier access to outside restaurants and sights. read more

DONT STAY AT THIS RESORT IF YOU WANT YOUR BELONGINGS TO GO UNTOUCHED or STOLEN. Me and my family went for about a week and it was a decent time. Our problem was that we had our things stolen from our room. My sunglasses were stolen off the dresser one day and then my brother had his headphones stolen out of his bag the next day. When we confronted the resort they told us we didnt have enough evidence to make a valid claim and told us to forget about the situation. All in all, San Diego is beautiful just DONT STAY AT THIS RESORT IF YOU WANT YOUR BELONGINGS TO GO UNTOUCHED or STOLEN. read more

The grounds are fairly nice but aren't kept up well. The rooms arent maintained well either. Big scratches in the floor, rust stains on the walls, dusty blinds. The walls are paper thin, I could clearly hear our neighbors talking in the next room at a reasonable volume.The biggest problem however came when I woke up in the morning to a flood in the bathroom. The entire floor was wer. The toliet somehow leaked all over the floor. I called and they stated they'd have someone over. Someone came by and said they needed to snake the clean out outside of the room and needed to plug their snake into our room outlet. We'll as they were doing that, sewage stated to come up in the shower drain. It was disgusting. When I called they apologized but that was it. I had to go to the front desk and request another room just so I could take a shower. No one really ever offered to help in this awful situation and I was very disappointed. For $800 a night I expect more.. Will not be back! read more

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I am so confused by all the high reviews. This place is way overpriced for the quality. The landscape felt like living in a putt-putt golf course. The noise level between rooms was ridiculous. We could hear every word. They did move us because of this to a larger room, but the noise level was the same. We asked for a rollaway bed so our daughter could escape the noise, and it collapsed on her in the middle of the night. The pools are equivalent to a motel 6 pool. There were ants crawling everywhere in the kitchenette. I would never book here again. read more

Here is an attempt at an objective account of our stay at Paradise Point... Pros: 1. Our check in was smooth, we called ahead and asked for an early check in in order to accommodate a spa package we had booked and the front desk was obliging and prepared for us. 2. Our room (a Jr. King Bayside Suite) did not meet our expectations and the hotel quickly placed us in another room that was much more what we expected (we're probably lucky that it was off season and they could do that) 3. The staff was friendly and attentive 4. Our stuff was NOT taken by the cleaning staff (as I have read in other reviews) 5. Walking around the foot paths/lagoon area was enjoyable 6. The spa had a great vibe and we used the heck out of it - the spa staff were wonderful and friendly. 7. Our room was as quiet as you would expect a hotel room to be (I.e. we could hear sounds from the room next door, but not so much that it was a bother - we could not hear full conversations as one yelper stated 8. They DO have room service but it is not made clear in the book they give you - you have to download the ALICE App and then you can order anything you want from the 3 restaurants to your room (for a fee as with any hotel) 9. The bed in our room (our upgraded room, not the first room we had) was comfortable Cons: 1. Our first room did not meet our expectations. The wall/ceiling was dirty and the bed was creaky to the point it would have kept us up at night had we stayed there. The Adirondack chairs outside were dirty as well, we would not have been able to use them. 2. The pools are dirty. Maybe it's an off season thing, but all the pools were dirty. The chairs at the main pool had visible mold growing on them. Even the "private hot tub" in the spa had a lot of mold around the edge... very badly needs to be cleaned. 3. We liked the spa, but it is no where near the level they boast it to be at. If Condé Nast reviewed it today, it wouldn't be noteworthy. I'm guessing they got a heads up before the travel magazine got there and they cleaned it up a bit. 4. The rooms have kitchenettes but no dishes or anything in them - the hotel will bring you what you need if you call and ask (bottle opener, plates, whatever)... but this is not advertised anywhere, we only learned this after complaining. We thought it was pretty stupid to have a kitchenette with nothing in it. 5. It's true what the other reviews say- the sheets are stained. I could tell they were clean from the freshly laundered smell, they had been washed... they were just stained. 6. It's true what the other reviews say, the floors are dirty... they clearly don't mop often and the floors are tile throughout the rooms. Being a beach resort, they get dirty. 7. There are things falling apart or broken all over the place as you walk around the hotel 8. The resort as a whole is underwhelming... it does look shabby around the edges and it's missing a lot of the little touches you'd expect from a "4 Star Resort". For example: I would have liked to see bathrobe and slippers in our rooms because it's chilly there in the winter. Or a sign in the kitchen that says "need something? Just ask!" Our stay would have been very different if we were shy about complaining. Overall, we enjoyed our stay, but this is not a 4 star resort. In order to enjoy our stay, my husband and I really had to change our mindset to "look at the positives" because it felt like the negative aspects of the space were beating out the good... which we should not have had to do. Additionally, had they not upgraded us to a better room after our initial complaints, we would have probably demanded a refund, left, and gone elsewhere... the takeaway from that being: spring for a bayside bungalow or better or you probably won't enjoy it as much. I'm giving 3 stars because the good (barely) outweighed the bad in the end and if I had come in expecting a 3 star resort, I would have been pleased.... but I came in expecting a 4 star resort, so was let down. read more

You can tell this is an older resort, but it is still loved. The plants and ponds around the property were beautiful. Lots of unique birds, turtles, and baby ducklings. We ate at Caveman pizza on property and it was awful, greasy and expensive. But it had gorgeous views of the water. The pools were fun and they had lots of included activities for the kids (scooters, mini golf, bocce ball, ping pong, etc.) enjoyed our stay, would return. read more

Paradise Point - Resorts Near Me - San Diego, California

We came to the Resort recently to join my sister and niece for a birthday. It was a moment in Paradise! During these trying times we needed a break to just get some R&R and that's what we did. And loved every moment: the grounds are beautiful! the view of the Bay breathtaking! and the service outstanding! The staff took excellent care of us and there are so many activities you can enjoy! A special shout out to Alyx from the desk who we were able to communicate with via cell phone messaging. She made sure we had everything we needed! Will definitely be coming back, and bringing friends! read more

Recently reopened.... need A LOT of TLC. Grounds are very overgrown, unkempt. Our first room was in the middle of a mud pit. Weeds, trees, branches and dirt/mud everywhere. Ok, no big deal. Next room, no mud but leaking bathroom sink. Leaked so much to create a large puddle through the bathroom all the way to the tub. Kids were slipping and sliding on the tile floors! We were definitely not moving again and wasting more hours of the day. At the very least discount some rooms while things get back up to par. $400/night things should be top notch. read more

Grounds are nice. Love the fire pits. Checking into my room noticed floors have not been swept or mopped... crumbs and dirt on all floors. Walls in bathroom need wiping down. :(. Room needs a good clean. read more

Just had an amazing check in experience with Sophia. Looking forward to this beautiful place. Such friendly and professional staff. She's a keeper. Thanks again! read more

Their upkeep is not how it should be. They have ants that come out of no where and no end to sight. Not worth the money or time to visit.

Paradise Point is absolutely amazing. We just left this morning and it was a really nice spot. Great Views, and helpful staff. We only stay for a night but it was really relaxing. We checked in and the hotel gave us a complimentary upgrade, which is always nice. I'm sure it had something to with the wedding that was also taking place. Probably needed the original room, but we were spoiled because we ended up getting a room right on the bay. We move the chairs to the beach and relaxed and some "waters". There are fire pits on the beach but they seem to get snatched up b groups early and of you don't get your chairs around one quick you may miss out on the fire because it's obvious a lot of people are there for more than just a couple of nights. However, it's California take a hoodie and e joy the breeze, that's what we did. The tide rose and it was a beautiful evening. The next morning get out to the beach early for a beautiful sunrise, watched from inside sitting down, but the window we had was perfect. The staff is very Accommodating. Only short falls here are standard for a resort. Lots of kids, toddlers and everyone is there to have a good time in their own way. There were cook outs a couple doors down, a couple kids riding paddle boats on the water, and the ( 6)ladies next to us stayed up a little late laughing to wear we still heard them Into the midnight. However, I walked outside and they offered to keep it down before I even said anything. So I think it's ok, just be friendly and polite the places are close so there is always a risk of being woken up by a baby that is next door. They look like one building with connecting rooms, we heard the baby in the morning from the other side of the door, nothing ridiculous and again, I think that's not on the hotel, just a dice roll on the people you find yourself around which is think is common around these kinda places. I refuse to hit the resort because when it was all said and done my lady enjoyed the place very much so they did everything we would like from a resort. Great bed, huge tv, fridge, and lots of windows. The space itself was great! Highly recommend, especially for a party of 4 and up. Get some rooms together and you guys will no doubt have a blast. As far as just a two person staycation, maybe more of a dice roll but the place was pretty cool to me either way. Enjoy your stay. read more

Such a wonderful Resort. Our kids loved it. The beach is so nice and the resort is so lush. The rooms were updated and were very comfortable. There is lots of choices for water activities. It's a great choice specially now that we can't travel that far. Only an hour away from Irvine. read more

I highly recommend this for families with young kids - we had the best time! Yes the bungalows are basic but they are clean and if you pay a little extra for a great view, it's so nice in the morning to open the curtains and enjoy the fresh air. What I most appreciate about this place is that it feels very thoughtful. There are many simple pleasures like the historic lookout tower, ponds, scavenger hunt and birdwatching. Buy some duck food for the kids at the reception desk or store - and feed the koi fish or their variety of duck species! Learn about the resorts history as a film set. The heated pool is perfect for young kids! I did not mind paying for a pricey meal at Barefoot Bar and Grill because the food was well made and the kids could look at fish while we waited. It was actually relaxing for once to eat out! Even at check in, there are places for the kids to sit and even a few games laid out - again, it's thoughtful! Location is excellent for Seaworld (even if you don't go, find a view for watching their fireworks!) and Old Towne San Diego. The staff are EXCELLENT. Kind and friendly! Can't wait to visit again. This is our 2nd time. read more

We loved this place!!! we paid in full for 3 nights before we got there. We said how much we would come back again:)..............but then we got an additional bill for 198.69 $38.00 parking a night $25.00 resort fee a night 2.63 transient Occupancy Tax a night .50 San Diego Tourism Assessment a night .10 California Tourism Assessment $198.69 Are you kidding? Called to verify if this was correct they said yes We will not be back:( read more

Total dump. Took a Jr suite for $700 room it was cheap motel. The pool and grounds are a low end. The clientele was very trashy. Hated every moment. read more

Very unprofessional and unhelpful staff. Customer service should be everything. Gave me the run around when I needed something urgent for my son at night. Not acceptable! I am so upset that they would do this to a family read more

Well, sent my Son's family for spring break. I stayed here for years when vacation village. Here's what they said. The rooms were not cleaned "due to covid" the floors in the cottage were disgustingly dirty. Didn't look lIke any landscaping/clean up had been done on the grounds for the last year. The entire place seemed round down. As if closed down so why spruce up?? Only one restaurant open. Absolutely no discount for having less amenities. Will not recommend this place again!! How sad read more

We stayed here last week for 5 days (4 nights). I booked another resort which we quickly left once we saw the rooms and realized it was mostly under construction. Anthony in reservations helped us book a room last minute here. He was incredibly helpful and understanding of our situation. We stayed in room 521 which was lovely. It is a cottage type accommodation overlooking a pond with a deck and 2 chairs on the back. The room was spacious and updated and when we called housekeeping daily for towels and waters they were quick and brought us what we needed. The pools are amazing, the putt putt golf course is fun too. You can rent bikes on the property also. The location is ideal. We were 15 minutes from nearly everywhere we wanted to visit the zoo, sea world, La Jolla, mission beach........We listened to live music on Thursday night at the Barefoot Bar and Grill and watched March Madness on the patio. Only negative here is that the food at the Barefoot is not very good. We tried it twice. The nachos were ice cold and the Cobb salad is really small with non traditional items. Do not recommend. The rest of our visit here was fantastic and I would return to this property. Update: When we arrived home from our trip my suitcase was full of ants. Do not leave your suitcase on the floor in the room. read more

This is not a nice relaxing tropical paradise as the pictures make it out to be. It has the feel of concrete military barracks and the grounds are dirty and unkept aside from the main lobby areas and such. I am very disappointed as I considered this resort along with the Omni la costa and wish I had picked the other one. This place should not be charging $400 plus per night for what it is. I won't be coming back here again. read more

First time visiting San Diego so I have nothing to compare this to price / value wise. We stayed here for one night and were visiting in the winter so the rate seemed reasonable (for California) for the spacious room/half bungalow we were getting. I looked up the summer rate and it is double what we paid- if we had paid the in season price I'd drop this rating down a star. They classify themselves as a resort which means you will pay an additional almost $40 resort fee. Then they charge you for the parking space already marked as reserved for your bungalow- that's another almost $40 a day. Kind of ridiculous to charge for parking in a place where there is absolutely no shortage of it. Felt sneaky as it should be built into the rate. We were already hesitant to book with the extra resort fee and would have never stayed if we had known about the parking fee as well. You should just be aware so you're not surprised if you have a budget to stick to with your accommodations. The other thing that was disappointing is that it reeked of septic at night- they have something going on with their sewage system as the smell is unmistakably sewage. We could not sit outside and enjoy the evening because the smell was so foul. I called the front desk to ask about it (very nicely) and was told "no one else has complained about a smell" and then "it must be the pond beside your bungalow"...no. Definitely not. I was assured I would receive a call back after they looked into it. Never received a call back so I decided to google "paradise point San Diego septic smell" sure enough- other reviews popped up on a well known hotel booking website with others mentioning the overpowering septic smell at night. We are in 728 and the smell was concentrated on that side of the resort all along that "avenue"- it got stronger as you moved away from the pond into the parking area (I will also note that we have a waste water treatment facility that's on our work commute so we are very familiar with what yucky septic smell is). As they have received other negative reviews noting the horrible septic smell they are obviously aware of the problem which is not new as other reviews noted it a few months ago- so the woman at the front desk was clearly not being honest with me when she was trying to convince me that our noses were imagining things. Everyone who works here who has a nose is very aware of the smell. If I had received a follow up phone call as promised I might have felt like they cared which would have made me less likely to leave this review, but the lack of follow up or attempt to apologize left an impression. Now to end this review on a positive note- the room was nice and spotlessly clean. We appreciated having the sliding door into the nice outdoor central area (though wish we could have enjoyed the outdoor space). The bathroom is spacious and the shower includes pumps with body wash, conditioner, and shampoo- all which had a light pleasant smell. There was a single cup keurig which was nice to have and the Samsung tv was huge- and also synced to my finances Samsung phone so we were able to watch amazon prime movies. All the staff we encountered were friendly. We visited the pool areas and both were clean and uncrowded (off season) the heated pool was much appreciated! If you have kids they also play movies inside the main lobby area in the evenings. read more

We are staying here at the moment and have before. I called for 3 blankets hours ago. Called guest services 3 times still waiting at also 1 am for blankets for our kids read more

If you chose this place from out of state and you dont have a car to leave, you will feel like a hostage. With 3 extremely over priced restaurants and a supply center that is not ptice friendly either. You will feel as though you are being financial raped over and over. Oh and no microvewave, beds are extremly firm with tiny pillows. Enjoy read more

We stayed at the resort Feb 26-28. We loved the whole vibe and the service. Barefoot bar was good for drinks and snacks. We had two adjoining rooms facing paradise cove. We paid over $500 per night. I would think paying that much would include a clean and orderly room? Nope. The rooms were half clean with cleaning rags, a kids playpen and a random pair of underwear laying around. ‍. The grounds around the rooms were poorly kept with trash strewn all around. Sad, we wanted to love out stay, but we left feeling blah. It was out Honeymoon non the less. Resort needs some serious deep cleaning. All that said, the staff was amazing! read more

Do not attempt to book your meetings here! BEWARE- After a recent staff change, reservations handled by Thea Martin were more than unprofessional. After sending several emails and leaving numerous messages, Thea failed to respond to my reservation request. Several weeks later (over a month), I contacted her supervisor Madison Mooney who then forwarded me back to Thea in a cc'd email.. and wow! Finally Thea responded. Thea's response was rude and very passive. Thea suggested that my emails had gone to spam and that she never received, yet Thea was cc'd and responded to an email weeks ago, but never followed thru. Thea then offered me a rate that was triple my original rate and failed to apologize for her late response or her willingness to accommodate my meeting and honor the previous rate given to me by staff. Not only was Thea rude, but in a customer service driven field I found this experience very unprofessional and unfortunate that her supervisor Madison did not correct the or intervene as she was cc'd on all emails. I've never hosted an event here, but with this poor customer service I can only imagine what service I would have received at the time of my event. read more

PPR disappointed me with their lack of professionalism and attitude. After calling to inquire about lost and left behind items I was greeted with rude and snarky comments and lack of help. This was upsetting for the property is pretty but the staff is less than helpful when it comes to calling back. Would never recommend. The location is not good enough to warrant this behavior. read more

Love this place.Has everything you could possibly need, and more. The staff is super friendly. I could paddle board right outside my door. Absolutely beautiful. read more

This place was great!!! Staff was helpful and courteous. Clean, well designed, nice decor, newly refurbished rooms were well appointed, stylish and clean. Love the privacy and garden view. Walked around the grounds, climbed the lookout tower and had drinks at Tidal... the French 75 was spot on! We will definitely be back for a longer stay. Our only complaint was that we asked for a ride back to our room from the bar (which was offered by the bartender) and nobody ever came so we stumbled our way back. We did return!!! Just got back from a 5 night stay and it was so so so wonderful!!!!! We rented paddle boards and the staff at the Marina was helpful and kind and very understanding when we took longer than expected to get back due to fighting the wind. The food at Barefoot Bar and Grill was expensive and really not great. Dry chicken and fish (sad to do that to sea bass!!!!) and the nachos were just ok even though they were $15 (?). It would be totally worth the price for the convenience if the food was done well. The wait staff was wonderful. We ordered food from grub hub and paid much less and had delectable burgers, soups and salads. Front desk staff was awesome and we even got a little upgrade.... we will be back and hope to make this an annual vaca getaway location!!'n read more

Was here for HypnoThoughts Platinum and had the best experience starting with Morgan at the front desk to Kyle my favorite bellman who was kind enough to shuttle me around! the room was stunning! right on the bay with the seagulls and pelicans! can't wait to return for more fun! read more

0 stars. The sheets were filthy, absolutely disgusting. I spoke with Tracy asking for a refund so we can check out. She stated that because we checked in 4 hours ago we would be charged a penalty. This is poor customer service. A penalty for what? For their dirty sheets? Mind you we just got back to the room after checking in. Beware!! DO NOT STAY HERE . Tracy you need more customer service training. read more

Paradise Point - Filthy sheets - Resorts Near Me - San Diego, California

It was a terrible experience due to the masseuse I was assigned, her name, Carry. We were celebrating our 30th wedding anniversary so it was a special day for me and my husband and I booked a couples massage which I was told they couldn't make it happen last minute so we went into separate rooms. Carry my assigned massage therapist made my experience a nightmare!!! From the moment she unpleasantly greeted me at the jacuzzi to jumping on my back with all her weight and her knees in my back hurting me during my massage. I was so taken back and upset at her service and the overall experience that I cut my massage short and walked out. I will never book there at paradise point spa again! Carry made so many unprofessional remarks about her service during my massage I was so disappointed! I made sure to call ahead and set up all our accommodations and I payed extra for a bottle of champagne which we never received for our special day during our booking! I do not recommend booking here!! read more

Had a great weekend here with my family. My son loved playing in the bay and pools. Great restaurants very close by and a ton of activities to keep everyone busy. read more

Came for a two day conference and stayed 2 nights. They billed me for 3 nights. When I pointed out the error they said it was my fault and that they could have sold that night if I hadn't reserved it. But I had already left, so yes they could have sold that room for that night. So, I plan to post bad reviews on all the hotel sites to highlight their poor customer service to get my money's worth. Additionally, it is an old place that they have put a coat of paint on and doubled their room charges. I was not impressed. read more

Not sure if it's chronic hospitality crisis in America or it's an isolated situation with this hotel. Starting from the front desk to the bar attendant and the even the gardeners, they don't understand the meaning of accommodating guests requests. We checked in our room expecting to find a sofa or couch for my pregnant wife as she couldn't sleep on their messed up beds. There was no sofas, and we tried to change the room but they refused. Very inconsiderate. As far as the amenities, they're basic starting with the pools and their unclean water. It was a mistake staying here. read more

The hotel grounds are beautiful. The rooms are nice and clean. My disappointment is that I came in from another state to enjoy and relax in San Diego and the hotel main pool cantina isn't open. So drink, no food there. The option upon calling room service was to walk to the Barefoot Bar. Called for spa services. Nothing available for two days, which I have a guess that is because of under staffing as the hotel doesn't appear to be full. Upon check I was told our room wasn't ready (it was 4:00 pm). Then she told me she had a room and circled it on a map and said our room would be here. I momentarily got excited because it was on the beach. I said, oh wow! Ok. She then said it'll be an additional $200/night. What? Why would you tell me you have a room and then tell me I'd be charged extra for that room? I said I wouldn't do that so she said we'll have to wait for a room. Ok. I wasn't mad. Didn't complain. So we were given pool keys and told to go park and wait. We left, and upon parking the car got a call that the room was ready. Really? I couldn't have just waited an extra 5 mins inside the lobby? So we drove back and then went and got our keys. Anyways, the hotel has just fallen short of expectations for this stay after flying in from Texas. I likely wouldn't return. read more