Nick is great! We had an issue with our pool equipment and weren't sure if it was electrical or something else. Nick came out the very next day, walked us through what needed to be fixed, and even sent photos and detailed information for me to pass along to our electrician. He also cleaned our DE filter and gave us insight into how old our equipment is. I really appreciated that he didn't try to upsell us on replacing everything--instead, he was honest and recommended we ride it out for now. Highly recommend! read more

Nick did a GREAT job! He took my client's pool from green to sparkling clean! What a difference he made! His communication is also exemplary. In this day and age, customer service seems non-existent but that was not our experience with Nick at Paradise Pools. We entrusted him with our needs, he stayed in touch with his progress, and got the job done. I will definitely refer him to all of my clients. He has proven his value and then some. (Plus, he actually answers his phone!) read more

Paradise Pool and Spa - Nick is very professional! Well dressed and with a commercial vehicle. - Pool & Hot Tub Service Near Me - Flower Mound, Texas

Horrible never balanced chemicals and checked to verify chemicals and tried to upcharge me extra 75 on agreeded price before.

Nick provided excellent and timely service and was extremely professional with fair and accommodating pricing. Highly recommended!

Quick to respond - flexible on scheduling and helpful in sharing ideas on options to keep our pool clean. Very friendly! Great price!

Nick was professional, respectful of property/dogs and easy to work with. Pricing was good. Highly recommend! read more

Paradise Pool and Spa - Pool & Hot Tub Service Near Me - Flower Mound, Texas

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I was in a bit of a hurry and needed a quick fix. The service I got was significantly cheaper than the builders' quote, which was a big bonus. It was a perfect solution - fast, efficient, and conveniently available. read more

I hired Nick to replace my old pool filter. What I didn't expect was a live performance of Magic Mike: PVC Edition. He showed up right on time--tools in hand, focus dialed in--and got to work. But somewhere between removing the old filter and installing the new one, Nick entered what I can only describe as a state of plumbing-inspired transcendence. I looked over, and there he was: locked in a pose so intense, so committed, that I instinctively checked if I needed to tip extra for artistic expression. The hips? Engaged. The arms? Flexed. The pipe? Firmly in hand and positioned in a way that made me pause, chuckle, and immediately take a photo. The picture might be PG, but your brain might wander into PG-13 territory. It's one part installation, one part interpretive dance, and all parts unforgettable. But here's the twist--behind the hilarity is a true professional. Nick clearly knows his craft. He handled the entire job efficiently and cleanly, and the pricing was more than fair. I just happened to get a little bonus entertainment on top. If you want your pool fixed and your day made, call Nick. You'll get a flawless install, a legendary photo op, and maybe a laugh you weren't expecting. 10/10 would recommend--especially if you're into passionate pipe work and accidental yoga poses. read more

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Nick is great, knew what he was doing and was friendly. Answered all my questions, finished the filter cleaning, recharged it with DE and cleaned up. Quick but very thorough and I will definitely call him for any future pool needs read more

Nick replaced a busted pipe running between my pump and filter very quickly and at an extremely reasonable price. I highly recommend him!

Contacted Paradise Pool when we noticed our jacuzzi had suddenly drained and our pool equipment sounded louder than usual. Nick text me right away asking me to turn off the equipment and that he would stop by in a few hours. He came by and right away knew what was wrong. Fixed the issue and reprogrammed our pump schedule. He was very friendly and professional, and well now he's our new weekly pool maintenance provider. Call Nick! read more

Had our Hot Tub back up and running in less that 30 minutes! Even showed us how to fix it ourselves if it happened again! Super affordable to top it off! Couldn't have been happier with the service provided. read more

I've been very impressed my Nick and his service. We have a massive pool with tons of greenery around it. We've struggled keeping it clear and algae free in the past. I can happily say this is the first summer season we've experienced with a perfectly clear pool! Huge thank you to Nick and team! We also had a few pumps go out of service this summer and he handled the replacements for us at a reasonable price. Nick is very responsive and takes pride in his work. And I always appreciate the picture updates after a filter clean. Thank you! read more

Paradise Pool and Spa - Crystal clear water all summer! - Pool & Hot Tub Service Near Me - Flower Mound, Texas

i'm surprised reading these reviews because we hired them just to do a weekly cleaning and maintenance on our pool. He did not communicate with us. I always had to reach out to see if he was coming to do the job. He would skip weeks. He came and did a phosphate treatment and said he would be back to do the filter clean, which is supposed to be done within a few days after the treatment. I texted him when he planned on doing it and said within the week and never showed up. that was the last communication I had with him and that was a month ago. He never reached out, apologized, took accountability, nothing. at least he was smart enough to not ask for payment at the end of this month. read more

would recommend great team of people and reliable. Thank you for the great service.

I've started to use them for my pool but recently thev been coming randomly doing what they need to then asking me to pay when I never asked them to come read more

Pool heater was not working. Nick was fast to come out (September 6, 2022). Charged $100 to clean up the inside of the system and get the flames to turn on. I checked the system 1 day later and the flames would not turn on. I texted Nick who said that the system was old and that was the reason. Nick never bothered to come back out. I found a new pool service (Humberto) who said that a sensor got loose and just needed to be pushed back. He commented that the system was old, but Italian and would probably last forever. He charged me less than Nick too. If you're in need of someone who knows about pool heaters, let me know and I'll provide Humberto's number. 1 star for work done and 1 star for curtesy. read more

New pool and first time pool owners!!! We were left clueless with a brand new salt water pool and no instructions how you prep the waters, understand our Pentair system, and basic overall water balance. I found Nick from another neighborhood source and also read his reviews. Nick is extremely knowledgeable, accountable, and explained his process with ease and understanding!! He even labeled our system so it was fool proof lol!!! I also appreciate that he's quick to respond no matter how silly the question or how often the same question is asked, so yes, he's also patient!! I absolutely recommend Nick!!!! read more

Paradise Pool and Spa - Pool & Hot Tub Service Near Me - Flower Mound, Texas

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Nick came out and evaluated our pool. He broke down everything that needed to be done in order of priority. We needed our plumbing redone and the pool drained, power washed, chlorine washed and treated. He sent me an estimate and we scheduled a time to start the work. Once work started, he was quick and efficient and cleaned up after himself. My family is now able to safely use the pool. read more

Paradise Pool and Spa - Finished product - Pool & Hot Tub Service Near Me - Flower Mound, Texas

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Nick was great at first, then he just stopped showing up and did not respond to messages. Total flake, would not recommend read more

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Nick was a great guy to work with. The pricing was great compared to others and he was quick and good at fixing my pool equipment. Thanks for the great work!!! read more

We called Paradise Pools because we had just bought our house and the heater was not working. We were very anxious to go swimming even though it was the middle of February. Nick came to take a look the next day, and gave a very reasonably priced quote that night for a new heater that came with a $400 rebate! I explained to him that we were excited to go swimming, and he came to install the heater very quickly, and gave us very comprehensive instructions on how everything worked. Within a few days my family was swimming in the warm pool! He is very fast, efficient, friendly, knowledgeable, and also very accessible. I will be using Paradise Pool and Spa for all my pool equipment repairs. Thanks for such great work Nick! read more

Nick is a total pro! I'm typically not a review leaver, but when you're so happy you found a reliable professional in a category that you're unfamiliar with I just had to share it. I had interacted with several pool and spa companies over the years, was just never feeling great about any of them, until I met Nick at Paradise. If you have no clue about your pool and just want it to stay beautiful all year round, or you need equipment attention hire Nick and team. We all have too many things going on to be proficient on all things relevant to our homes, so it's a weight of your shoulders knowing you have an ace in the hole. A+++ for Nick and the team at Paradise Pool and Spa. read more

Paradise Pool and Spa - Happy pool managed by Nick at Paradise Pool and Spa - Pool & Hot Tub Service Near Me - Flower Mound, Texas

Zero star available? I wish! This has been the worst experience. Nick came out and assured me he would maintain our pool. For starters, he lied about coming out to maintain the pool (camera verified). Over the three months he claimed to clean the pool, it went from crystal clear to algae EVERYWHERE. He had the audacity to blame my tenant for negligence. After doing a water test there was no chlorine in the pool and the chemicals were completely off balance. My tenant took over the cleaning himself and within 2 weeks had it crystal clear again with no prior experience. I would not recommend Paradise pools to anyone! read more

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Absolutely amazing work. Took what looked like an impossible job and delivered nothing short of a stellar performance. Prompt, knowledgeable, and hardworking. Will not look else where with Nick available. read more

Nick is fantastic. Reliable. Fair. Flexible. He is a master of his craft and works with you to ensure a clean and clear pool. My pool was a bit of a mess and I had to drain it. Nick came in and made sure we got off on the right foot. Water is clear. Algae gone. Everything is super easy with him. I appreciate and follow his advice. read more

Nick - is absolutely the best! Total professional. Super responsive and has always done right by us for years and years.

I contacted Paradise Pool and Spa because my pool filter needed to be changed. the vacuum had decreased to almost nothing. Nick responded with the best price and--since it was urgent--offered to come on Sunday. I accepted his offer. he came on Sunday afternoon and cleaned my filter while advising me of additional/future maintenance I may need. no pressure, just advice. I will be calling Nick for all my pool needs. read more

I would not recommend this pool service to anyone. I reached to Nick on Friday July 8th after our pool guy stopped showing up. Our pool started to turn green and was really dirty. Nick came the next day to look at our pool and put some chemicals in. He said that he will most likely need to clean our filter and bomb our pool with chemicals. We picked Fridays for him and his team to come out and service our pool. The next weekend we were going out of town so I texted Nick to ask him what time he was coming Friday (we wanted to make sure our dog was inside) and he said they will come between 8-12pm. We came home on the Sunday and our pool looked worse than ever. I texted Nick and he said his tech came on the Friday but I checked the security camera and no one ever came. Nick said he checked with his tech and said he came but there is no way he came. Nick said he would come out Tuesday morning to take a look but then said on Tuesday it would be Wednesday instead. Nick asked me if we would be home all day on Wednesday ( which I said yes) and he never came. He said he would credit us the week prior (even though they never came) and said they would come on Friday. Today is Friday and the tech finally came at 6:30pm, after sending a text to Nick saying I was going to go with another service if they didn't come on Saturday. Nick sent me a text saying to go with another service. Even the tech said that my house wasn't on his normal route so I'm wondering if I was ever on their route Its so frustrating because my kids wants to swim during the summer but they can't because our bad luck with pool guys. I understand businesses get busy and people are short staffed, but don't take on new business if you can't accommodate‍ read more

Nick is a good person and a great pool tech. Despite stereotypes of these guys just pouring some chlorine and heading out...balancing chemicals that are effected by every little thing that touches the water can be tricky. Nick has been patient with our picky tendencies and always responds. We appreciate nick's service and attention to detail! read more

Found him on YELP and so glad I did!!! He came out to service my pool due to stains that was caused by us trying to upkeep the pool. I loved how honest he was about the problem and provided us with lots of knowledge on how to resolve it and because of that I've now hired him as my pool guy. read more

Nick came out immediately. My pool equipment wasn't working. I scheduled a filter service and explained my dilemma. Let me tell you, Nick is awesome! He knows the equipment and went to the issue first time! He then did the filter service. He was on time and contacted me he was on the way and what his ETA was. He's very professional and personable. He made a customer for life!!!! Thank you Nick!!! -Lynn in Corona read more

Nick is extremely knowledgeable when it comes to any pool and spa need. He is a very efficient and a reliable pool man. Look no further for any pool and spa need. read more

10/10 would recommend. We just moved in a couple months ago and are learning this new pool system. The filter kept leaking and pressure was building up every time the filter ran. Found Nick on Yelp, called and left a vm, received a call back within ten minutes. Very nice, affordable, knowledgeable, responsive and timely. Everything you want in a pool guy. He knew what it was just based on our phone call and came out same day which was very appreciated. The breaker must have flipped overnight because our system reset and it wasn't going off based on the time we set prior. He came out the very next day to troubleshoot and quickly show us what happened. If we have any issues in the future, we'll definitely call him again! read more

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I can always count on Nick when I need a pool service. He has depth knowledge on old and new pool systems. This past Summer, he drained and power washed the pool and my family has been enjoying the clean pool water ever since. This time, I called Nick to help with setting up the timer and routine cleaning. He immediately responded to my call and scheduled the work for Sunday morning. We learned this morning there was an issue that the filter system won't shut down once it started unless we turn it off from the breaker. He diagnosed the issue and changed the wiring inside the panel. I was concerned that it would cost me a lot if I have to replace the timer or the panel. Nick finally was able to fix the issue which I'm extremely happy for that. Nick also cleaned the pool filter thoroughly and washed The dirt out from the floor after performing all the work. He also recommended me a few pool cleaners to maintain the pool well. I couldn't be more pleased with his service and knowledge. read more

Nick was able to resolve my pool heating & system salt reading 0 issue. He was very honest and just reset my system and everything is working again and it just needs to run a 3 hour service cycle and let him know if no issues after. I highly recommend Nick (Paradise Pool & Spa) for all your Pool service needs. read more

Nick has taken care of our pool for the past few years. His work is great and certainly above expectations! He is very knowledgeable, nice, easy going and trustworthy. Overall a very well respected and likable man. He always goes above and beyond when making extra requests as well as takes the time and shows excellent quality and expertise which is shown in his work. Highly recommended for all services. Great pricing & customer service. read more

Paradise Pool and Spa - Pool & Hot Tub Service Near Me - Flower Mound, Texas

Nick and his team are the best. Keeps our pool (commercial) looking great!! He's very honest when it comes to up keep.

Nick was prompt and flexible with getting our jacuzzi cleaned and in service after we purchased our home. He explained what was done and made sure to tell me what we should and shouldn't use of the chemicals left behind. I would definitely recommend Paradise Pool and Spa to anyone I know in need of his expertise and I will be calling Paradise again in the future. read more

Paradise Pool and Spa - Pool & Hot Tub Service Near Me - Flower Mound, Texas

This guy knows his stuff. Our pool hasn't been able to run the past 2 years and with trying other companies we were at a loss of words on what to do. I decided to look on yelp amd see if I can find anything or anyone willing to take a look access and fic the problem. Nick was amazing from the start. From the initial call to him coming out, making time to squeeze us in, everything was amazing. His work is honest. He is skillful and knows pool's like the back of his hand. My children now have a summer relaxer, finally!!! Thanks to nick at paradise. Cheers!! Can't wait to jump in. read more