* Unwelcoming atmosphere. * Needed help finding one item…read moreand the employee I asked was rude and not helpful. * Won't ever be back because of the terrible customer service.

I have been using their pool clean service for a year. About 10 days ago, I scheduled a pool leak…read moreinspection with them. I took time off work to be home for the appointment. On the day of the inspection Mike (appears to be the head of the repairing team) called to say the technician was sick and could not come. While things happen, there was no apology -- only that he didn't want to "waste my time," even though my whole day had already been disrupted. In addition, I don't understand why the inspection/repair team could not perform the promised service simply because one technician was unavailable. This is not a one-person company, and you would expect reasonable backup arrangements in place. Last-minute cancellation with no apology shows little respect for a customer's time. I hope the company will respond and demonstrate accountability by offering a prompt, reliable rescheduled appointment and appropriate consideration for the inconvenience. I would like to see how they make this right.

5 Stars -- Baccaro Pools Delivered Perfection! We just…read morecompleted a full Remodeled pool project with Baccaro Pools and we couldn't be more impressed. From the initial consultation to the final walkthrough, everything was handled with the highest level of professionalism and care. The mini-pebble tech with abalone shell finished pool is stunning -- beautiful coping design, flawless tile work, perfect equipment installation, and it feels like a true backyard resort. We have not felt like we could open our back doors when company was over due to the lack of an exciting and entertaining space for 15 years. Special thanks to Tony Baccaro, the owner -- Tony's personal attention and dedication to quality made all the difference. He truly stands behind his work and it shows in every detail. We also can't say enough good things about Job Manager Keith McChesney. Keith was phenomenal -- responsive, detail-oriented, proactive, and always a pleasure to work with. He kept the project on track and made sure we were happy every step of the way. The entire crew was courteous, hardworking, and left our yard clean every single day. The project was completed on time and the result is better than we imagined. Baccaro Pools is a first-class company with first-class people. If you want a pool built right the first time or have an outdated pool that needs a remodeled , call these guys. We are beyond satisfied and now use them as our weekly pool service company as well. Thank you Tony and Keith -- you two made this whole experience fantastic along with your whole team!

Tony and his team was excellent. Communication was great and price was fair. Found and fixed the…read moreissue efficiently. Will definitely be reaching back out for any pool related repairs in the future

Way To Go redid our pool, pebbletech, new stairs, new coping & new tile. Added a heater and changed…read moreit to salt water. Great experience, we love our new pool and couldn't be happier.

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

Great job fixed my jacuzzi replaced motor nice guy responds promptly works quickly very informative…read moreI'd recommend

Amazing small business. Had an issue with my pump and he was able to fix in a timely manner. Also…read moregave me some nice recommendations on how to keep my pool clean. Thank you!

Jp brought my pool back to life. Green to clean in three days…read more Kids love the pool and the wife loves the jacuzzi. Thank you JP

Jack was recommended by another pool maintenance person who doesn't do above ground pools. He was…read moreable to diagnose and repair my problem in less than an hour. It's hard to believe it, but the problem was a bad fuse, that just happened to go out when I replaced my water. Very happy with the service and communication. Definitely one of the best service experiences I've ever had.

Prompt. Professional. Honest. On time. Good communication. All great things you want from any…read moreprofessional coming to your home. I had 2 other pool guys tell me I needed a new pump and I was resigned to the fact hut Jack came and saw the breaker was tripped and fixed it. He probably could have sold me a new pump but he did the right thing and honestly customer for life. Thanks!

Gerardo and his team did an excellent job fixing my pond. He was able to diagnose the issue,…read morecomplete the repair, and provide me with the pond I always envisioned. He gave detailed and accurate estimates from the start, and he was great at communicating with me through the process. I strongly recommend using Gerardo and his team.

Very professional guys. Jerry was very helpful in designing my backyard. There artificial rocks…read morereally do trick all my guests and my pool with waterfall is great even after 9 years. These guys put a lot of attention and quality in what they do.

My Spa motor was running loudly and my jet pressure wasn't what it should be. I called DB Spa…read morebecause they were highly rated and I was not disappointed. I got an appointment within two weeks that fit my schedule and Sam and Dave came out and assessed my Spa changed the motor that was limping along on its last legs and kept the area around the spa clean and free of clutter. They were professional and quick. I certainly recommend DB Spa to those who need their service services.

Sam squeezed us into his busy schedule and made my boss say something he rarely says: "these guys…read morewere great! Make sure we keep their number". Job well done. Couldn't be happier. Thanks!!

If you need a candid, no-nonsense, and knowledgeable person for pool service, Marco Giuliano is…read moreyour man. A week ago, I was looking for pool equipment service and repair and found Marco. He came out to assess the issue and determined there were two things (pipe leak and pool heater requiring service) that needed service and/or repair. He explained he could repair the leak but not the heater due to the complexity involved . Instead, he preferred to pass and have someone who can take care of both so that I don't have deal with two parties and be able to get a price break if one person/company handled the job. I was pleasantly surprised. Next, he suggested a trustworthy, local (for me) company in Arcadia he'd like to refer and will send me the information. Within 10-15 minutes, I get a text from him sharing that he made a call to the owner, described the issues found, and confirmed they can handle both. All I needed to do was call and schedule the service. All of it was done within a week. I would've gladly given Marco the job simply based on one thing - Putting the client's best interest in mind FIRST. That is rare to come by nowadays based on the companies I've dealt with in the last few months. Regardless, I wouldn't have able to get this done within a week if it weren't for Marco's first-class service and connections. I was impressed by Marco's professionalism, candidness, and simplicity of communicating with him. He was not only knowledgeable about anything pool-related but also resourceful as demonstrated in working with the company he recommended. Therefore, if you have any pool-related needs, you need to reach out to Marco. You won't regret it! He can either do it or refer you to someone who can!

I have had a swimming pool for more than 30 years and no one has kept the pool water or the pool as…read morewell as Marco at Giuliano's Pool Service. Always there when needed, always there on the correct day. The water is always clear and sparkling, It could not be better. Highly recommended service!!!

Came to clean our pool. It was green. Manny does a great job. Very affordable maintenance as well.read more

Manny is amazing! He new exactly what our pool needed, just 2 visits the pics speak for…read morethemselves!! TY MANNY!