I am a landlord that used CPG for property management for about a year 4 years ago…read more It is my first experience with a property management company and the experience has been bad all around. There's no communication to me the landlord about anything that has been going on at the rental. I have to find out that they've been charging for repairs after they release the fund to me and the number doesn't match. The tenants complained about slow repairs and unannounced entry. They hated them and begged me to stop using a management company. It eventually got to the point that one of the tenants stopped paying rent for issues caused by CPG. And how did I found out? CPG didn't transfer any fund to me for 2 month and only told me when I asked where's the money!? Landlords, don't use these guys.

STAY AWAY!! I absolutely do NOT recommend this trashy, lying and manipulating company. Where do I…read morebegin? I tried to rent an apartment and the agent stated that the dog weight limit was 50lbs. My dog is 50lbs. Turns out the owner of the apartment wanted to abide by the rules of the condominium which is a 45 lbs weight limit. I paid for the application fee, signed the lease, paid an outrageously high deposit, and a pet fee. They said that this was their fault and they didn't know the owner would care about my dog being over the weight limit, but turns out the owner did care. I had to void the lease 4 days before moving which screwed my whole move up. They do not care about how I feel and how their LIES ended up costing me money. They did repay my deposit and first months rent but they "said" they would repay me the application fees which is 150 dollars and did I get that money? Nope! Absolute liars and just terrible customer experience.

First experience with an HOA and it was eye opening. Some things went smoothly, but other things…read morewere not so much. Issues rose in my old complex building and sometimes they'd be handed quickly but most of the time it would be swept under the rug. Swept so far that it would require multiple attempts from other owners for it to be brought back into light. Although it would often be forgotten again. We looked for directions or advice on what should be done, especially if new board members were elected and they don't understand their role, unfortunately there would be none. "We work under your direction". Although if no proper direction is given from the "professionals who are in charge of multiple properties" we are meant to fail. Fail and become an easy steady stream of income to an organization that could take advantage of us. We would express our loss of trust from examples and lose our temper in the process, as the humans we are. In kind they would decide to drop us saying due to our outburst there was nothing but malice (on our side) in this relationship. Despite them "trying" to improve. They would make time to attend our quarterly meetings (which we had to start). They would try to get back to us via email (within a few days vs a week without reminders). Maybe you'll be luckier than my home. Maybe you'll be one of the ones that have a good experience with them or their employees treat you appropriately. Unfortunately this comes from one of the ones that wasn't.

Our West Town 11-unit association came across Broad Shoulders as we were looking for a replacement…read moreproperty management company. The board was impressed by the owner Anthony's knowledge and experience in both construction and property management, and attentive, personable work style. For a relatively small association in a 20-yr-old complex, these were truly the most important qualities we searched for. 8 months into switching to Broad Shoulders, it's evident that the HOA made the right decision. The property manager assigned to us, Michelle, is responsive, clear and efficient in all her communications, quick to solve problems with great attention to details, and capable of maintaining professionalism while providing good information in all situations. It's been a very pleasant 8 months working with Michelle and I'd happily recommend Broad Shoulders to anyone who's looking for property management services.

I had a great experience with GC Realty & Development!…read moreCatherine was very helpful and i would recommended to anyone looking for help finding a new home.

I moved into a garden-level (basement) unit managed by GC Realty & Development in October 2025…read more While maintenance requests were generally responded to quickly, many of the underlying issues were never properly resolved, resulting in repeated problems throughout my tenancy. Within the first few weeks of moving in, my apartment flooded. Maintenance responded, but the issue was never fully corrected, and the unit flooded two additional times within the same year. During one incident, a plumber attempted to rod the sewer line, but a City of Chicago employee who responded advised that the equipment being used was too small for the job. This information was reported to management, but no additional action appeared to be taken. During severe storms in the spring and summer of 2026, the building lost power for approximately a day and a half. Because the sump pumps were electrically powered and no backup battery system had been installed, I was unable to use the bathroom facilities and had to leave the apartment. The lack of a backup system created significant inconvenience and concern. The unit also experienced multiple water intrusion issues. Water leaked into the rear of the apartment, and I was informed there was a large hole in the roof that had not been repaired. As a result, water stains developed in several areas of the unit, including the bedroom, bathroom, and kitchen. Additional leaks from an upstairs unit caused water damage in my bathroom and kitchen. There were electrical outlets located near some of the areas affected by water intrusion, which raised safety concerns. The apartment contained a whirlpool bathtub, but the jets did not function because they had been disabled. The tub itself was stained and unusable for its intended purpose. Many fixtures and building systems appeared outdated, including the HVAC system. An inspector who visited before the building was sold confirmed that airflow throughout the apartment was inconsistent due to the age of the system. Certain rooms remained cold in the winter and difficult to cool during the summer. Also to mention the windows has not been updated since the building has been built (2009). The outside of the windows is rotting out at the bottom. They put cauking on the outside to stop the draft instead of replacing the whole thing. The property's exterior also presented concerns. The front metal staircase and rear porch exhibited extensive rust. Rather than replacing the entire structure, only the walking surface panels were replaced. Residents reported concerns about the condition of these structures. Additionally, the electric gate serving the rear parking area stopped functioning and remained unresolved despite being reported. Approximately three to four months after moving in, the slats on a utility closet bi-fold door began falling out. I submitted a maintenance request asking that the door be repaired or replaced. Instead, GC Realty & Development charged my account $466 for a replacement door, alleging tenant-caused damage. When I requested proof that I had damaged the door, no evidence was provided. The only photographs supplied were prior move-in photos. I disputed the charge because I believed the issue resulted from normal wear and tear rather than tenant negligence. Another concern involved communication and tenant relations. It was often difficult to reach anyone with decision-making authority. Communication generally occurred through lower-level staff, and obtaining responses from supervisors or management was challenging. The property owners themselves did not directly communicate with tenants. Despite the unresolved maintenance issues throughout the property, GC Realty & Development attempted to increase my rent by approximately $120, mind you I'm already paying $1,980 for a garden apartment. Around the same time, my online rent payment portal was disabled because I disputed the $466 door charge. I have maintained stable employment for over 13 years and have consistently paid rent on time. August 2026 was the first month in which I was unable to make a payment, solely because access to the payment portal had been restricted. After the building was sold, I was informed by the new management that GC Realty & Development had recommended not renewing my lease, allegedly due to unpaid rent. However, the outstanding balance was directly related to the disputed charge and the disabled payment portal. Prior to this situation, I had no history of late rent payments during my tenancy. Overall, my experience with GC Realty & Development was disappointing. While maintenance requests were often acknowledged, recurring flooding, water damage, unresolved building issues, disputed charges, communication difficulties, and payment-related disputes created an ongoing pattern of frustration. Based on my personal experience, I would not recommend renting a property managed by GC Realty & Development. The Owners should be ashamed as well!! NISON & IRENA

I've rented in Chicago for over 10 years, and Hanging Out has been BY FARRRRRR my FAVORITE COMPANY…read moreTO WORK WITH! They are caring, friendly, accommodating, and fast responders! I can't speak to their other properties, but I LOVE MINE! Also, they just launched a subsidized wifi program and I'm saving so much money! In all, highly HIGHLY recommend! This is not some big corporation looking to squeeze every penny out of you, they truly care about their tenants! (They even gave us bottles of champagne for the holidays.. like how sweet!!)

Great two years renting from Hanging Out. Responsive and kind maintenance team. Would rent with…read morethem again.

I lived in one of their units for 6 years and had nothing but good experiences. Highly recommend.read more

I scheduled two tours with Jim. First tour, he came 25 minutes late without any communication…read morebeforehand -- wasn't answering his phone or email. Upon touring the property, he apologized profusely and explained there was an emergency situation. I get it, life happens. The second tour, also with Jim, he agreed to meet me at the property directly after the first tour. Somehow, despite coming from the same exact location, he was 20 minutes late. I wouldn't trust this company to walk my dog, forget maintaining the essential services of my home. Other reviews online also reflect their complete lack of care and ineptitude -- the last thing you want, for instance, when your heater is broken in a Chicago winter. I would advise anyone to think twice when viewing a property listed by A. Saccone & Sons.

Tawani is a magnificent management company, responsive, updated it's tenants in a timely manner,…read morethe properties they manage are spotless. Missing them so much, the owners of our building sold, and the new owners/management is a complete 180 degrees, just in it for the rents not retaining tenants.

I have had the pleasure of residing in the Tawani property at 1323 W. Morse since it opened five…read moreyears and couldn't be more pleased. Upkeep is superb (daily vacuuming of halls and cleaning/polising of everything in the lobby). Maintenance has always been prompt, respectful and thorough. Kudos to Tawani!!

I've bought and sold properties with Anthony . Great experience all around. He's very reliable…read moreand responds quickly which I really wanted in this market . I've recommended lofty to both friends and family

This review is well overdue, considering Lofty has been our property management for the past 4…read moreyears. We have had the most challenging property issues, ranging from dealing with tenants, property damage, city/ village regulations- you name it! Lofty has always come through and been there to help fix anything with diligence, and personalized attention. Tracy Collins (who is a rockstar by the way!) and Jason Williams are super responsive not to mention creative and resilient and I can't thank this team enough! Open to feedback, innumerable calls and texts even through weekends, with a client first approach, that is highly recommended.

Working with Arlette Quiñones these past few months have been nothing short of amazing. We were…read morefirst time home buyers in Chicago and we had no idea on where to even start. From the first outreach to tour our first condo, I was immediately impressed by the timeliness of the response from Sam Shaffer at Chicago Properties Firm. He immedtiately connected us with Artette and I feel so lucky to be able to work so closely with her thse past few months. I can't speak highly enough of her and the team at Chi Properties. Her professionalism, honesty, integrity and hard work were very much appreciated and respected. She is very detailed, honest, and just so great to work with. From the first home she viewed with us, to the last, she remember every single detail of things we liked & disliked and as I sent her listing after listing until we found the one, she advised on before even going to the listing if we would like it or not. 10/10 experience with her and the team! When we decide to buy our next home, I will absolutely be using her and the team again as they made this process as seamless as possible.

(We worked with David DuFault - please note I posted this review on his individual Yelp page, but…read morewanted to make sure he got credit on the Chicago Properties site too.) I cannot rate David highly enough. He was our real estate agent last year as first-time home buyers also expecting our first baby. David was careful to explain every step of the process, and balanced perfectly the delicate line between supporting our decisions and preferences while giving us honest feedback about certain properties. He was incredibly responsive, always in-contact, and always found an answer for us when we reached out with questions. We never felt pressured to make a decision. Even when, earlier this year, we had an issue with our new Jefferson Park condo and needed consulting on our contract, he responded right away and went above and beyond to help us resolve it. David is also just a great, sweet guy. :) We are so incredibly happy with our first home, and we will definitely be contacting David when it comes time for us to make our next move!!