I've had a couple of massages here. They've all been fantastic. Most of them have been couples…read moremassages. I've always been super happy with the services. My wife's last massage left some to be desired. Hopefully that was a one time step down. The facility is really nice and clean. Comfortable robes. Very nice changing area. The waiting area is also relaxing. It's expensive, but so far has been worth it. Except for once.

I've been a loyal regular client for years at Woodhouse Spa on Montgomery Rd, and unfortunately,…read morethis will be my last visit. Over the past few months, my appointments have been canceled the same day THREE separate times. That alone shows a serious lack of respect for clients' time. But today was the final straw -- my scheduled 80-minute service was cut down to 50 minutes because their employee was late. Instead of making it right, they refused to adjust any appointments after mine to accommodate the full service I had booked. At this price point, I expect professionalism, reliability, and basic customer care. Repeated cancellations and cutting services short without resolution is unacceptable. If you value your time and expect consistent service, I would strongly reconsider booking here.

Get salon. Belle is so good! I got everything I asked for. Always top notch. I am so glad to have…read morefound her to take care of my needs.

Had a couples massage booked ,with the owner non the less, for my birthday. At the time she stated…read moreif we could come in at noon she could fit us in as a couples massage. We agreed. Few days prior my wife and I get conflicting times on the massage. Since they are closed on Monday we had to wait until Tuesday morning, the day of the massage, to call. I was told yes, I am at noon, my wife is at 2:00. I ask how can that be because it's a couples massage and the owner was very specific that if scheduled for noon they could get us in. After a brief hold we were told they could get us in at 2. Being that it was birthday my wife had additional plans AFTER the massage, so that was out. This is not the first time we have had to call and bring THEIR screw up to their attention. Then,I get a message saying they marked me as a no show!!!!! A no show after I called to ask about a scheduling error on THIER part?!?! Then I find out stuff like this has happened with our second child that goes there for haircare. Also my wife took our two youngest daughters there for spa day, but there were similar issues with that too.So, they have now lost a FAMILY of customers that had been going there for years and continued to overlook THIER scheduling screw ups.

I booked a couples massage session and had a great experience! When you arrive, you are escorted to…read morethe locker rooms, which are really lovely and you're provided a robe in your size of choice as well as sandals. I was offered a variety of beverages and opted for a hot tea. I was then directed to the private relaxation room for my partner and I to enjoy our beverages, hot neck pillows, and special cream puffs. We enjoyed the private relaxation room for about 10 to 15 minutes before being escorted to our massage room. Being someone new to getting massages, I felt very comfortable and like I was guided through the entire experience. My masseuse was great, and I really enjoyed the experience. I didn't feel rushed afterwards either, even though they would be closing soon. Overall, highly recommend! The place is clean, relaxing, staff was very kind and patient, and I had a great experience. Unfortunately, the price point is a little prohibitive for us to go more than a few times per year but it was great for a special experience!

Very nice spa and experience. Jenny is a great massage therapist and Melissa is an awesome…read morefacialist. Very clean environment. Easy to schedule and easy to check out. I will absolutely return!

Being a mother of two, and also 9 months pregnant i couldn't ask for anything more relaxing !! As…read moresoon as Tonya started her massage i was in my own would, and half asleep. My back pain just fell away as if it never been. I would highly recommend going to Tranquility Day Spa and seeing Tonya. I know i will be going back the next chance i get !!!

From the owner: At Tranquility day Spa of Kentucky, we are committed to providing a balanced approach to…read moremaintaining your health, well being and quality of life. We specialize in injury prevention, injury care, health and wellness, and relaxation. We are also knowledgeable in event planning and overall bliss!

It was definitely a GOOD FRIDAY, when I started my Easter off with a massage with Erin! I booked a…read more50min Body Balance appointment and couldn't be happier with the outcome. It was my second time visiting and I'm now rested and rejuvenated going into the busy weekend ! Book an appointment, Woodhouse is the place to go

I've been to several locations, and really enjoyed Liberty Twp. I had a facial, massage and…read morepedicure. Love the quiet room, and the staff was professional and it was one of the most relaxing massages I've had.

Stress? What stress when you're getting pampered here! Highly recommend a massage and facial! Oh la…read morela

Bought the highest membership. Booked a massage. Assuming I would get the massage my membership…read moreincluded, turns out I was booked for the 60 min vs 110. Makes me wonder if I was being overcharged then the money was perhaps pocketed? When I called Julie, the receptionist out on it, she made it feel like it was my fault "that's the massage you booked" Julie could use a dose of customer service training. It should be a welcoming experience but it feels more like an inconvenience to her. Have had lots of facials in the past. Have not been impressed with the facials here. I had no idea of it was the facials I paid for w my membership. The esthetician never massaged my hands or feet. Cancelled my membership

Omg...this place is adorable! Love the vibe in this salon. They offer hair, nails and esthetician…read moreservices. They have not been open for long. I think they are still bringing in stylist and guest from other places around town. The staff is super friendly. The salon is immaculate and there is plenty of room to rest and relax while you are waiting for your appointment. I've followed Jordan here from her previous salon. While she's always been amazing with my hair, she seems super happy here. Highly recommend.

I absouletly love getting my hair done here! Cheyenne at West Chester is amazing. She listens to…read moreexactly what I want, asks the right question and always gives me the cut or color that I am looking for. She gives great product recommendations too. I leave every appointment feeling confident and taken care of. I highly reccomend Cheyenne and Mitchell's Salon!

I previously came to this location about every eight weeks and decided last time to stop doing so…read more I tried for many months and thought they might start listening to the way I liked my hair to be cut. It's a short cut, nothing difficult for other salons where I used to live. Basically they put the blame on everybody but themselves. I don't think there's any accountability for training and techniques you would think they would have. I am guessing it is poorly managed since accountability is not up on their list. Don't ask for anything to be different next time you go since receiving any feedback is unheard of it seems. I wish them well but remember, at that location....The customer is always wrong.

They have excellent customer service and do a great job each and every time ! The nails techs are…read moreproficient and they greet you with a drink!

1. Easy to make an appointment. 2. Waited about 10 minutes…read morefor service. 3. Parking is terrible. They need more parking and a sign directing customers to the alternate parking lot. 4. Tony did a great job with SNS, but my pinkie nail cracked and the entire tip broke the next day. I plan to go tomorrow for a fix which I hope I won't be charged for. 5. The ambiance is very nice: clean, quiet music, a free drink of peach seltzer that was delicious. 6. Prices are in line with other area nail salons. 7. Depending on how they handle my broken tip, I hope RIO will become my favorite salon.