I LOVED my massage with Sophia. I wanted medium to deep pressure, and she absolutely delivered…read more After the massage, Sophia acknowledged the tension I was holding and thanked me for coming in. The entire staff was friendly and great at their roles. I can't wait to go back!

I've had a couple of massages here. They've all been fantastic. Most of them have been couples…read moremassages. I've always been super happy with the services. My wife's last massage left some to be desired. Hopefully that was a one time step down. The facility is really nice and clean. Comfortable robes. Very nice changing area. The waiting area is also relaxing. It's expensive, but so far has been worth it. Except for once.

I have gotten a few pedicures from Kayte and she is great! Very thorough and makes sure I am happy…read morebefore I leave. Would highly recommend!

Get salon. Belle is so good! I got everything I asked for. Always top notch. I am so glad to have…read morefound her to take care of my needs.

I had such an amazing experience at Woodhouse Spa! From the moment I walked in, everyone was so…read morewelcoming, and the atmosphere was peaceful, clean, and incredibly relaxing. Every detail was thoughtfully done to make the experience feel luxurious from start to finish. The highlight of my visit was my massage with Hannah. She was absolutely phenomenal! She took the time to listen to my concerns, focused on the areas that needed the most attention, and made sure I was comfortable the entire time. Her technique was the perfect balance of relaxing and therapeutic, and I left feeling completely refreshed and pain-free. You can tell she genuinely cares about her clients and is incredibly talented at what she does. Hannah truly made my visit unforgettable, and she's the reason I'll be coming back. If you're booking a massage at Woodhouse Spa, I highly recommend requesting Hannah--you won't be disappointed! Thank you to Hannah and the entire Woodhouse Spa team for such an incredible experience. I can't wait for my next visit!

I booked a couples massage session and had a great experience! When you arrive, you are escorted to…read morethe locker rooms, which are really lovely and you're provided a robe in your size of choice as well as sandals. I was offered a variety of beverages and opted for a hot tea. I was then directed to the private relaxation room for my partner and I to enjoy our beverages, hot neck pillows, and special cream puffs. We enjoyed the private relaxation room for about 10 to 15 minutes before being escorted to our massage room. Being someone new to getting massages, I felt very comfortable and like I was guided through the entire experience. My masseuse was great, and I really enjoyed the experience. I didn't feel rushed afterwards either, even though they would be closing soon. Overall, highly recommend! The place is clean, relaxing, staff was very kind and patient, and I had a great experience. Unfortunately, the price point is a little prohibitive for us to go more than a few times per year but it was great for a special experience!

Being a mother of two, and also 9 months pregnant i couldn't ask for anything more relaxing !! As…read moresoon as Tonya started her massage i was in my own would, and half asleep. My back pain just fell away as if it never been. I would highly recommend going to Tranquility Day Spa and seeing Tonya. I know i will be going back the next chance i get !!!

From the owner: At Tranquility day Spa of Kentucky, we are committed to providing a balanced approach to…read moremaintaining your health, well being and quality of life. We specialize in injury prevention, injury care, health and wellness, and relaxation. We are also knowledgeable in event planning and overall bliss!

I am not new to Woodhouse Spa, but this was my first time at this location and it was nothing short…read moreof amazing! I always love the relaxing waiting areas and this location having an outdoor area to relax before / after service is so nice. I booked an 80 minute maternity massage and Kaitlin was so great! This was definitely needed as a soon to be mom and I will definitely come back to this location.

It was definitely a GOOD FRIDAY, when I started my Easter off with a massage with Erin! I booked a…read more50min Body Balance appointment and couldn't be happier with the outcome. It was my second time visiting and I'm now rested and rejuvenated going into the busy weekend ! Book an appointment, Woodhouse is the place to go

Stress? What stress when you're getting pampered here! Highly recommend a massage and facial! Oh la…read morela

Bought the highest membership. Booked a massage. Assuming I would get the massage my membership…read moreincluded, turns out I was booked for the 60 min vs 110. Makes me wonder if I was being overcharged then the money was perhaps pocketed? When I called Julie, the receptionist out on it, she made it feel like it was my fault "that's the massage you booked" Julie could use a dose of customer service training. It should be a welcoming experience but it feels more like an inconvenience to her. Have had lots of facials in the past. Have not been impressed with the facials here. I had no idea of it was the facials I paid for w my membership. The esthetician never massaged my hands or feet. Cancelled my membership

Omg...this place is adorable! Love the vibe in this salon. They offer hair, nails and esthetician…read moreservices. They have not been open for long. I think they are still bringing in stylist and guest from other places around town. The staff is super friendly. The salon is immaculate and there is plenty of room to rest and relax while you are waiting for your appointment. I've followed Jordan here from her previous salon. While she's always been amazing with my hair, she seems super happy here. Highly recommend.

I had an appointment today with Maddie for a spa gel manicure and spa pedicure. I was there for…read moretwo and a half hours and my nails are horrible. She got the polish on my skin and cuticles and tried to remove some of it with regular remover. She should have known that you can't remove gel without acetone. My nails look like a child polished them. The pedicure was disappointing, too. I don't know how this girl finished cosmetology school! This mess cost $100!!

I have a Long history with Mitchell's- some AMAZING experiences over the past 8 years and some…read moreTERRIBLE. Recently I had a negative experience, but the manager at West Chester has truly done everything in her power to fix the stylists mistake. I am so thankful for the amazing customer service I have received since. Long story short, I had a stylist over process my hair to the point at which it was falling out. I was devastated, not only did I have to cut off 5 inches of my hair (Instead of the original plan of 2inches) my hair was fried and breaking close to the root. I immediately requested a refund! So I'm sure your wondering why I've chosen to give this location 4 stars. Well, after my experience, one of the managers called me and not only offered me services to fix the damage at no cost, but also created a care package (at no cost) of the full Oribe haircare line to work on fixing the damage! These products are amazing and very expensive and I was so appreciative that she has taken the time to fix a mistake one of her (former) stylists made. Although I'm devastated that my hair experienced such trauma- I'm also so grateful for the management for working with me constantly to bring my hair back to life.

I previously came to this location about every eight weeks and decided last time to stop doing so…read more I tried for many months and thought they might start listening to the way I liked my hair to be cut. It's a short cut, nothing difficult for other salons where I used to live. Basically they put the blame on everybody but themselves. I don't think there's any accountability for training and techniques you would think they would have. I am guessing it is poorly managed since accountability is not up on their list. Don't ask for anything to be different next time you go since receiving any feedback is unheard of it seems. I wish them well but remember, at that location....The customer is always wrong.

My 3 friends and I came in for walk in pedicures and were helped quickly. The place is clean and…read moreathletically pleasing. I enjoyed my time here! The price was a little more than what I was expecting during checkout, they must up charge for gel I guess.

1. Parking is terrible and owner shows no interest in improving the situation…read more 2. Appointments clearly mean absolutely nothing to the owner. I had a 3:30 appt for gel mani and pedi. After a late start on the pedi by the owner who was doing my pedi work, she finished around 5 PM. Then the owner ordered me to sit at a mani station, where I waited 20 minutes for service. Finally I got up to look for the owner, who was doing a pedi on a different customer. I asked her what's going on. She said I had to wait for a manicurist, and it would be another 15 minutes before he was free. I do not have 3+ hours to spend on a simple mani/pedi! I left after making another mani appt for 8:45 the next morning. I arrived on time, and still had to wait and then go looking for the manicurist who I found cutting oranges in the back of the salon. "I'll be 5 minutes!" she said. Still waiting, she finally appeared. She did no cuticle work whatsoever, just polish removal and new polish. Not a satisfactory job whatsoever. 3. While this was going on, another customer arrived for 9 AM appt. Her manicurist never even arrived at the salon until 9:15. 4. The laminated services page I was handed was filthy. I tried to point that out to the owner, who ignored my comment about the crud and kept insisting I buy the most expensive service. That I did NOT do. 5. The shame of all of this is that there are actually good employees who want to do the right thing for their customers. Tony, my usual manicurist, who is wonderful, was on vacation. My mistake was expecting his level of service from other employees. 6. My daughter, who spends upwards of $200 every other week at nail salons, had a very similar experience as mine at Rio two weeks ago. It took them over 3 hours for her mani and pedi. She will never return to Rio, nor will I. I will miss Tony but I cannot reward such a poor company with my business.