I want to give a huge thank you to Andrew Simmons at Best Buy for outstanding customer service. Our…read morerefrigerator broke and we had a warranty, but when I tried calling the warranty phone number I couldn't get through to anyone. Andrew stepped in and helped us from start to finish. He took ownership of the situation, walked us through the process, and made sure everything was handled correctly. What could have been a very frustrating experience ended up being simple and stress-free because he went above and beyond to help. Employees like Andrew make a big difference. Best Buy is fortunate to have someone so professional, knowledgeable, and genuinely helpful on their team. I hope his management team sees this because he truly deserves recognition.

A couple weeks ago, I went to this Best Buy with my daughter to look for an SD card for her digital…read morecamera. We waited quite a while for someone to help us, and when an employee finally came over, he had a very poor attitude from the start. His customer service skills were honestly disappointing. We were told he was the only person "knowledgeable" in the camera department, but instead of being helpful, he spoke to my daughter in a rude and impatient manner while she was simply asking for advice. That is the whole reason we asked for assistance in the first place. I was very disappointed with how we were treated. A little kindness and patience go a long way, especially when helping customers who are trying to learn. I would have liked to speak with a manager about his behavior. We will not be returning to this store.

The Audio Nerd is one of the best record stores I've been to. Not it's a bit of a drive from me and…read moreso I can never visit as often as I'd like to, but I have never had a bad experience. The owner is very passionate about music and you can tell it from talking to him. He is friendly, was chatting with all the different customers about what they picked, and even gives good suggestions! I bought a record from a band I had never heard of before (Fox Medicine). They were in the metal section but it was cute and bright pink. I looked them up quickly and listened to a couple songs and told myself I had to get that record. The owner was chatting with me about if I liked them or not and I was honest about literally just discovering them. He gave me one of their posters free of charge! They had just performed at his store and so he had a few left. I didn't realize he was giving it to me until we were leaving, I thought he was just showing me the poster. That absolutely made my day once I realized he was just giving it to me. The variety in this store is amazing with loads of vinyl, CDs, cassettes, and even music equipment! Prices are very fair, and everything is properly labeled. Instead of me having to get my hopes up inspect the record, the front usually says the condition, pressing, if it's colored, etc. I don't have to waste my time inspecting it myself, as the staff has already done the leg work. They even have a bargain bin (wall) with great deals! Down on the floor was a box that had cheap project vinyl too. When I worked at a record store I remember teachers coming in looking for the cheapest ones they could find for a various lessons they had coming up. I'm glad The Audio Nerd has a box for people like them. The store is a little bit cramped with how small it is and with how much product they carry, but it is such a gem and so fun to flip through. You can spend an hour or two easily in there despite it being a small store. Live shows even happen here! They move some of the tables out and put a band in there. Shout out Hayden for always promoting upcoming shows there! And as if this place couldn't get any cooler, they also do punch cards too... Who has ever heard of a record store doing a punch card before? Absolutely amazing. If you are looking for a cool new record store, The Audio Nerd is a great place to check out.

This is the most disorganized mess of a "store" we'd ever seen in our lives--absolutely filthy with…read morepiles of junk everywhere. Selection was difficult bc their organization is a joke. I ended up finding 3 records to purchase. Got home & 2 of them are so warped they're garbage! Won't be back to this dump

I went in for a screen replacement for my iPhone. Clem was fast and efficient. The whole service…read moretook about 15-20mins. I did encounter a small inconvenience with the Face ID function. But Clem took it back and gave me a whole new screen. It was probably due to the screen not being an official Apple product but an off brand. Works just as good!

MNM Computers have been my go to for at least six years now. Maybe more, my old brains memory is…read morenot what it used to be. Computers, iPhones, notebooks, and the annoying little basic notebook computers my daughter was required to have for her private high school and now College classes... This place almost always has repairs done in one day, many times in just a few hours, and at least once while I waited. Wow!! Always a reasonable price, and not once has a repair failed. I highly recommend. I hope they can grow into more locations and wish them all the success possible. So few businesses like this any more. Give them a shot!

This review is for the cashier named May. It was a brief exchange at the counter. Thank you - I…read moreappreciate your customer service and friendliness.

Hostile, unprofessional, and completely unacceptable behavior from multiple employees. Staples lost…read morea major business opportunity today. I visited the Staples at 6770 Stanford Ranch Rd, Roseville, CA on 8/29 around 2 PM, and the experience was so shockingly bad that it cost this store -- and likely the company -- a significant purchase opportunity. I came in not only to complete two returns (a Happy Return and an Amazon return) but also to evaluate Staples as a potential vendor for a large bulk order of equipment and supplies for multiple offices. I never even made it to the shopping portion of my visit because the customer service was that hostile. The store layout was confusing and the signage contradictory, so I approached the balloon desk for help. The female associate dismissed me, pointed vaguely toward the Amazon lockers, and when I said I was confused, she condescendingly told me to "use my eyes" and marched slowly while pointing at arrows on the floor as if I were incapable of understanding basic directions. When I told her she was being rude, she replied, "I'm autistic," as though that excused her behavior. It does not. At the register, things escalated. Before even greeting me, Rhett loudly said, "We have to deal with customers' dumb questions all day!" He repeatedly talked down to me, pointed in my face, and ultimately yelled, "If you don't like the way we do things and think we're rude, pack up your returns and get out!" He shoved an Amazon contact card at me, clearly trying to avoid doing Amazon returns altogether. He also gave me incorrect instructions about where to complete my Happy Return -- proving the confusion I originally asked about was valid. As I walked to the correct area, he used the store communication system to portray himself as the victim, prompting another associate to make passive‑aggressive comments about "rude customers" within earshot of me and the only other shopper in the store. The Happy Returns associate then watched me stand in line without assisting me for an extended period, despite the store being nearly empty. This location is being run by employees who are openly hostile, dismissive, and unprofessional. Their behavior didn't just ruin a simple return -- it directly cost Staples a substantial business purchase I was prepared to make. I will not be returning, and I will strongly advise my firm to avoid Staples entirely.

We stopped by for a somewhat obscure lightbulb. The store was bright, roomy, clean, & organized…read more After a short wait, we were directed to an area to search & then provided with personal assistance to make sure we found the correct item. The worker who helped us was informative with the lightbulb & a flashlight we had questions about. They have quite the selection of battery & lighting needs.

Came into Batteries Plus to replace my car remote batteries, and I'm so glad I bought the lifetime…read morewarranty it's seriously the best investment ever. While I was there, I also needed some new lightbulbs for my bathroom. The employee who helped me was awesome he took the time to find exactly what I needed, replaced my batteries, and even fixed a little spring in my remote that kept popping off (huge help!). On top of that, they even recycled the old lightbulb I brought in to make sure I had the right replacement. Great customer service all around I really appreciate the extra effort!

"What an amazing experience I had at this Office Depot location today! As a business owner myself,…read moreI truly appreciate great customer service and communication. I walked in this morning and was greeted so well by the employees--it's exactly how I strive to treat my own customers, and I'm a big believer in treating people the way you want to be treated. A huge shoutout to Megan, who went above and beyond to help me today. She was incredibly knowledgeable, knew exactly what I needed, and got the job done perfectly. She deserves more than a 5-star rating! I was so impressed that I even rewarded the staff with some pizza from my own restaurant. Thanks again for the top-notch service!"

Needed Fax service [Roseville CA]…read more I needed to use a fax service and I don't have access to a fax machine from my work since I am currently on leave of absence and I didn't own one at home. I called around our local postal stores and home office supply stores. Office Depot seemed to be the most reasonably priced. I had 3 pages to fax and an employee helped me through the process. He was very nice and patient. Rate was reasonable. First page was free and $2 thereafter. Other employees in the store I came in contact with were also nice and greeted me. The Fax machines were in the same area as the TSA Precheck enrollment/renewal service. Overall satisfied with the experience. It's very rare I visit an office supply store. It was my first time at this location. Review #4035

Great selection on items and they have one of the largest collection of figurines in the Northern…read moreCalifornia region.

The proprietor here, Michael, really knows the art world. He is most accommodating when…read morenegotiating prices. Lots of great prints and genuine, original artwork. Also has many, many figurines of all types. I would recommend Rocklin Everything to anyone looking to accessorize their home with artwork, sculptures, lamps, and clever knick-knacks. Customer service is A+++

great guys , i felt I was in good hands from the get-go very…read morereasonably priced for offered services Highly recommended !

He can fix anything! Honestly the best repair shop I've ever been to. Customer service is amazing.read more

Waited a week for delivery and installation. Arrived over 2 hours past…read moreDelivery window. They literally shoved the dryer in the spot, turned it On, And literally ran to their truck! The packaging was Still in the dryer when they turned it on. They did not connect the drain tube as Provided. CS wanted me to wait another week to send someone back. Completely Incompetent/incomplete "Installation". They Did not have a clue how to Install and did not seem to have any product knowledge. Will never Buy from them again. Below the manager seemed to think the complaint was the lateness of the delivery. While that was annoying, the real problem was the failure to install, and leaving shipping packaging inside the dryer and turning on the power! Failure to connect the drain hose. Clearly not an "Installation"which is what I paid for!

I haven't use RC Willy for a while but I'm glad I did. We purchased a tv and wanted some changes…read more Like most people we aren't aware or knowledgeable about stereo equipment but these guys delivered our new new tv. Grant and his partner, Dan provided a great job and we are so happy with our new tv and speakers. Thanks guys!

Your employee in the makeup section was extremely rude and unprofessional…read more She appears to be around 60 years old with dark blonde hair. On two separate occasions, she has physically taken products out of my hands without asking a single question. The first incident was when I wanted to purchase a makeup brush. The box was not sealed, and I simply wanted to feel the bristles before deciding to buy it. She immediately snatched it out of my hands and said I wasn't allowed to do that. The second incident happened with a nail polish I fully intended to purchase. I tried it on to see the color, and instead of asking whether I planned to buy it, she once again grabbed it out of my hands and told me it wasn't allowed. Because of her behavior, I walked away without purchasing either item. She has directly cost your store two sales. If there are policies regarding testers or opening products, they can be explained politely. There is absolutely no reason for an employee to snatch merchandise out of a customer's hands or treat them with such disrespect. A simple conversation would have handled both situations. I hope this behavior is addressed, because if this is how customers are treated, I won't be returning while she is working there.

This is a really nice target, very clean and well stocked, it doesn't look all run down like the…read moreones near me in San Jose. What's nice about this location is that they have a CVS Pharmacy inside and for those wanting a coffee; you can sit down and enjoy a Starbucks. (See picture) At this location you can order things on line "like a grocery list" and the will pull everything for you and have it ready to pick up. Definitely very impressed by this location.