I worked with Paramount Roofing in 2024, overall, solid work. I trusted the process and work done. Marco was pleasant to work with. However, within that year I noticed areas that needed attention. My thought was to reach out before anything got worse. I called, reached out via texted with images; was told someone would be out. Now it's 2026, and although I've continued to call, text, still no follow up from company, was continually advised someone would be out. I did make contact this year during a call (also confirming work was under warranty), and was told someone would come out to assess and was also told that my issues may have been caused by weather. NO. These issues were reported during same year as install. Issues were small, and just needed prompt attention. It may have gotten worse NOW to various factors. Not initially. To state the least, I'm disappointed and very frustrated. Rating reflects initial satisfaction, with roof install as well as disappointment with lack of integrity to follow up and fix what was wrong. read more

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Hired Paramount Roofing Inc to install a new roof. Nothing else. Paramount Roofing Inc inadvertently removed the aluminum soffit board. Crumpled it up for trash. Discovered they should not have done that and reinstalled the damaged aluminum soffit. Mike said per my contract I was responsible to pay Paramount Roofing Inc to make repairs for the damage even though they caused it. The Attorney General of the state of Illinois acted as mediation. Paramount Roofing Inc completely ignored them. Paramount Roofing Inc is completely ignoring me. People this is what you get when you trust Paramount Roofing Inc. They take your money and go on about their business as though they did an honest proper job. Incredible!! Watch out for this company. read more

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Worked with Marco as our project manager. He assisted us with an insurance claim as well as handled all paperwork needed for not only the roof but also masonry and interior work. Would definitely use again highly recommended team was awesome always on time, quick , quality workmanship and Marco kept me updated throughout entire process. 5 Stars absolutely. Project Cost: $64,000.00 Type of work done: Roofing, Remodeling Was work completed: Yes read more

Marco was great to work with! Great communication. Lowest price and best value of the three companies we got bids from for a roof replacement. Very considerate of our needs. read more

I hired paramount roofing to repair my condo building roof. I dealt with Marco and he couldn't have been more patient, friendly, informative, and just a decent person, which is hard to come by when searching for a Company to repair your roof. He answered questions I had and waited patiently for 6 months while Our HOA board made a decision. His workers were very polite, respectful, and fast. All in all it was a great experience and I would definitely recommend. read more

They did a great job on replacing my enclosed porch roof thank you no more raining in the inside.

Excellent work! Starting from the initial inquiry call for repairs straight through final payment exemplary service! Thank you! Thank you! More Details; great comparable pricing, photos; invoicing, material, knowledgeable, educating, completion on-time and most importantly frequent communication and status update. Thanks again! read more

Paramount price and response were great. They were able to schedule quickly even though it was not a large job, and were responsive to my schedule. The work was carefully done. Marco and the team did a great job! read more

Back in July, I found myself in a very unique and precarious position. I needed to get my roof replaced having had one roofing company, JE Roofing skip out on me leaving my roof compromised and no other roofing company, by their own admission, had the expertise to get the job done. As it was put to me by another roofer, "honestly no one will be able to replace my roof, they could only offer basic repairs." Repairs, at this point, I knew wasn't going to get it. Eventhough my roof still looked good and during the tear off I would later fine it was still practically new, the wood underneath, the shingles and the underlayment, my roof being over 22 years old, the damage JE Roofing had done already to my roof and whatever damage that may have occurred from their tromping around up there, things were suddenly going wrong with my roof left and right, it just didn't make sense to pay thousands in repairs and then a month later, have something else go wrong. I needed a permanent end to this nightmare. My main problem was, I have neighbors that absolutely refuse to allow any company to enter their property to do work on my property. The fact is my neighbors hate me, in part, because they lost their jobs as police officers because I was a witness in a child abuse case against them. So they wanted to see my home fall apart and become unlivable. Another reality was winter was closing in and I couldn't allow my roof to remain compromised, so I kept searching, calling roofing company after roof company and all I heard was it can't be done if your neighbor doesn't give access to her yard so they can put a ladder to her house in order to do that side of the roof. Then, I came across Paramount roofing. I did my research checking their reviews on every website I could find. Liking, to some degree, what I had read, now September, I called them up and they sent someone out, Mike, to do the estimate. Skeptical I would hear anything different, I told Mike my story and asked if they could do the job. He said yes they could get the job done. I liked what I heard, but I had heard this before. JE Roofing swore up and down they could get the job done, but when they came out to do the job, had tore open my roof and then and only then did they tell me they needed to talk to the neighbor to see if they could get on her side because it would be impossible to finish my roof with such a high pitch and not have a ladder on her side, impossible they reiterated. When the neighbor told them hell no, it wasn't going to happen, these people left me high and dry and just patched the holes in my roof they made with plastic and never came back. Now these people were saying oh yeah, we can get the job done. Really? A few days later, I was visited by two Marcos, yes both of them were named Marco and Mike returned with them. The first Marco was the principal guy and the second Marco was the technical guy, the one to see how was the job going to get done and if it could be done. I told them what I would like to have done, my roof replaced, a concrete patio replaced with the addition of a step down fire pit and some tuck pointing done to my house, among other things. All I heard was yes we can do it. Time to do the work came, like I knew was going to happen, the neighbors came out and threatened the workers trying to get them to stop. They just kept working and singing. Not deterred the neighbors then drop a few flies in the ointment when the monkey in the wrench didn't work. They call the police on the workers as their hanging from the roof. The police come out and I tell you these guys didn't skip a beat, they keep hanging and they keep working. The police get out of their car to speak to the neighbor; she tells her lies about them damaging her property. The police never say anything to the workers for Paramount, because there wasn't any damage done to her property, not only that even the officer commented to her that he barely saw any sign they had dropped anything in her driveway, let alone caused any damage. After this ordeal I felt a camaraderie with these guys. They stuck it out and they didn't abandon me. They took care with my property and honestly did what looked like and what had been an impossible job to give this customer back what I lost, my property was restored to its original beauty. I also took some time before writing this review in case there were any problems. I wanted to see if they were going to stand by their word, but so far so good, I haven't had to call them back out to fix anything and it has been over two months and with the harsh winds and rainstorms we've had thus far it has stood up pretty well. I can only say these guys are truly the Bad Boys of Roofing. They got done what other roofers couldn't under impossible conditions. They stood by their work and they did it with integrity. Just goes to show God always has a ram in the bush! read more

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Marco saved my roof when i was put in a bad position. I recently hired a suppose to be roofer and gave me a good price but everything turned out for the worst. They kept coming and going. Taking multiple breaks and just taking to long as in a Week to just tear off mind you my house was only 22 squares. I Spoke to Marco to see if he can finish my roof and he did. Marco came out the next day and i was surprised on how much efficiency his crew worked. I would definitely use this company again for any of my roofing needs. Marco was informed about my worst and he just basically told me not worry that he will take care of the project and did. Very professional and polite and thankful he was able to just fix the work that the other roofer messed up horribly. Thank you Marco!!!!! read more

Amazing service and they replaced the whole roof in just two days. I was in absolute awe. All the workers were patient with my grandfather and completely understanding his personality. They answered every question and accommodated every little thing he asked for. I will definitely be coming back to then when my own house needs a new roof. Thank you so much Marco, Mike, Irving, and team! read more

Was no show for appointment twice. The first time had the good sense to call and reschedule. The second time didn't even call to say they were running late. 45 minutes past scheduled time I called to tell them not to bother. Not will to take a chance on a company with such poor communication and customer service. read more