These guys were great. Quick, thorough, and really helpful when we had a flooded basement. And very…read morereasonably priced considering we couldn't make an insurance claim. I hope we won't need em again, but if we do I wouldn't hesitate!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

Do NOT hire this company at any cost. They take on jobs they can't support and clearly do not have…read morethe business model to handle storms or local flooding issues. They have zero customer service skills and in fact no customer service department. Their salesmen are deplorable and only care about getting a deposit check...then disappear and don't return calls. They take advantage of elderly citizens, but not letting it happen here! They no showed to my mom's house multiple times, lied multiple times about timeframes, thought it appropriate to have working hours from 830-1230am, supervisors say they will call you back and don't, and they do not complete the work stated in the bullets of their contract. Next stop...the BBB.

I worked with Paramount Roofing in 2024, overall, solid work. I trusted the process and work done…read more Marco was pleasant to work with. However, within that year I noticed areas that needed attention. My thought was to reach out before anything got worse. I called, reached out via texted with images; was told someone would be out. Now it's 2026, and although I've continued to call, text, still no follow up from company, was continually advised someone would be out. I did make contact this year during a call (also confirming work was under warranty), and was told someone would come out to assess and was also told that my issues may have been caused by weather. NO. These issues were reported during same year as install. Issues were small, and just needed prompt attention. It may have gotten worse NOW to various factors. Not initially. To state the least, I'm disappointed and very frustrated. Rating reflects initial satisfaction, with roof install as well as disappointment with lack of integrity to follow up and fix what was wrong.

Hired Paramount Roofing Inc to install a new roof. Nothing else. Paramount Roofing Inc…read moreinadvertently removed the aluminum soffit board. Crumpled it up for trash. Discovered they should not have done that and reinstalled the damaged aluminum soffit. Mike said per my contract I was responsible to pay Paramount Roofing Inc to make repairs for the damage even though they caused it. The Attorney General of the state of Illinois acted as mediation. Paramount Roofing Inc completely ignored them. Paramount Roofing Inc is completely ignoring me. People this is what you get when you trust Paramount Roofing Inc. They take your money and go on about their business as though they did an honest proper job. Incredible!! Watch out for this company.

Stay away from this company. After trying to get a clarification for an appointment Leeann(office…read moremanager) got very defensive and would not offer a time to come out. Claiming they may or may not come for the appointment. Very rude! Edit: They offered to come out today, when asked what time they said after noon. Asked to be given a call an hour before so I can make arrangements and head over to meet them, but was told "we'll call you if we are coming out". Why suggest an appointment that you cannot confirm? Unacceptable. Also, asked to to speak to another person in regards of the situation and were told the person was in surgery, yet here we are getting a reply from the owner within a few minutes. Got to do better!

Eddie and his team are the most knowledgeable, professional and fair remediators you could hire!…read moreI've used them at several properties and recommended them many times and would not think of hiring anyone else, and you shouldn't either!