Absolutely bring your own pain medication if you go for surgery. They will not give it to you even…read moreyour doctor has ordered it and you beg. Additionally bring your own bottled water to drink. The drinking water is locked up and the nurses are unable to access it. My stay there was he most traumatic experience of my life. I did not feel safe and I think I prefer death over going back there again.

i was in the er for kidney stone complications and while they were very efficient, the nurse…read moreassigned to me was very blunt and rude. i was having concerns as they managed to catch an ovarian cyst. i was visibly anxious and very worried and they were already handing me discharge papers before i could ask questions about any precautions. i even traveled an extra 20 minutes to go to pardee. my review is only for the emergency department, the doctors i see outside of the er have been pleasant and i do receive adequate care.

Got a PA ( which usually means good care) who had zero compassion/empathy. He did nothing but…read morecomplain about the care I was given earlier in the week. I sliced a dime sized piece of skin off my finger. When he left the room to get a shot prepared, I realized I didn't want him touching me. I walked out after meeting him in the hallway and giving him an evaluation of his care, holding a piece of gauze on my finger, dripping blood down my arm and onto the floor. The very caring receptionist asked me to wait while she got the manager, who got me another provider to help me out. I still refused the shot and they offered me a less invasive treatment. The manager got me some water and graham crackers, good idea as that much panic could case shock. Thus a mixed review.

This place is pathetic. Using wannabe doctors (Dawn Israel Castle) to diagnose problems. The girl…read morethat took my vitals said my totally inflamed and extremely painful toe sounded like gout. Dawn Castle comes in, spends about 60 seconds seeing me, says it is NOT gout, writes it up as a "skin infection", and gives me an antibiotic. It didn't go away, and a week later I was in severe pain. I went to a podiatrist in Hendersonville, and as soon as he saw it he said "this is a textbook case of gout." He prescribed a correct med and I was better in two days. I called into Pardees patient services to complain and request my $50 copayment back. I felt that I wasted my money. I was promised my $50 copayment back from Dr. Schwartman. I waited months and was passed off between a Morgan (useless) who doesn't return calls, Jenny (patient services) who dropped the ball, and passed to an upper manager Alicia Weiss (spelling?) who passed the buck and said that Pardee is owned by UNC and they don't give refunds. So I get a call tonight from the UNC accounting dept., 4 months later, and the girl tells me they "don't give refunds for the copay." What a pathetic joke Pardee and UNC are. You pay good money to go to their urgent care to be diagnosed by a fake doctor for a false diagnosis, and they don't care because they get their money from your provider. What a rip off. I might as well go to an auto mechanic next time I have a health issue. Do NOT use these crooks!!!! Look at their poor reviews folks. They will reply to contact their customer care phone number. Why? They don't care.

Waited almost two hours before I saw anyone. I needed stitches. No hurry to see me. I waited for a…read moreprocedure room to open up. Not sure if any other FastMed Urgent Care would have been better.

This is my second critical review (see mine January 30, 2025). This place is terribly run, the…read morereviews are bad, and the manager knows it. I spoke to her. I've been getting billed by them, which I ignored. I had to pay before I was even seen. I have Medicare, to which they should've submitted the bill. Instead, they sent it to collection! They didn't open the door until 8:10, the quality of care was substandard, and they completely screwed up the billing! buyer beware!!

Dr. Norling expertise has single-handedly been pivotal in the transformation of my health. She has…read morealways been thorough, honest, and shown her passion for me regaining my health holistically. I was able to get my office hours reimbursed through my PPO, but the labs can be costly. I still have a couple more tests to go, but with the suggestions she gave in visits that has helped me see tons of improvement in my health. I'm looking forward to scheduling a follow up soon to compare my baselines and see how far I've come. My health is extremely important and for me, I simply have to budget and prioritize my spending because it's expensive in comparison to a $20 copy and $10 medication in conventional medicine, however, I've never regretted a dime that I've spent. I've definitely felt the sting of the dollar amounts, but it pales in comparison to ongoing conventional treatment. Plus, no adverse side effects. I'm truly grateful! Oh, and I have to give a humongous kudos to Barbara, the RN, who was exceptionally helpful in clarifying any post questions I had. Norling's receptionist has always been kind, professional, and is quite knowledgeable about the products too! Thank you ALL!

Prescribed Cipro fluoroquinolone. It was the wrond drug and likely gave me c. Diff. I was…read moresurprised that a natural doctor would not start with herbal.

This is a long one. I was referred here by my back surgeon…read more This location was the closest to home still over one hour away. I was suppose to go for acupuncture,(Dry needling is what they offered) heat, massage to see if it would help my back. Appt 1. This went well. The therapist was only there for 3 months but asked all kinds of questions, did a evaluation and then did some massage and then I went for the heat and tens unit. A few stretches to "build" the core up. I have had 5 stomach surgeries so I'm sure this is not something that happens over night. That day after I was done you go to the counter where they want to schedule all of your appts at once. The girl was new and someone helped her set them up. I did not have my appts with me and she assured me i could change if needed. Plus I did not know if it would be feasible to come that far for 2 times a week especially with gas prices unless I was up that way for another appt. She said OK no problem. #Nothing else was said about policies or anything.# So 2nd appt would have been the following week a day after I went to my pain management Dr and had a procedure done, I was hurting, sore and called to cancel explaining the therapist knew I was going to have it done. But I called and cancelled no problem. The 3rd appt. I had was for a few days after that one and I had to go for another appt not far away. I was done early so I called. I said is there anyway I could come in sooner other wise I'd have to stay for 4;hours in the area to wait The lady who answered said if you can come now at 11 am we have someone else who can take you. I was like I will be there. Nothing more said when I did that appt. Then comes the following week. I had looked at my schedule and had another appt booked same day but not near this location. So I left a message on the answering machine the day before, plus cancelled by text to the notification which confirmed my appt was cancelled. That afternoon I get a phone call. Yes is everything ok? You didn't show up for your qppt. I said I left a message and cancelled by text. We didn't get it. WHAT!!! That's my fault???? Then proceeds to say your provider cancelled you and you can not come back. I said who is my provider? She said This therapist Karen. You would figure huh? I said let me speak to her. She did not listen. She kept saying you can not miss 3 appts. Or cancel. WHAT!! I told her the day I signed up I explained i had other appointments , so cancelling the one because I was hurting from a procedure was one. 2nd was because I changed my 3:00 to 11 am!! I was marked NO SHOW AND THE 3RD FOR THAT DAY! I Have Never not called or missed any appt for any Dr office in all my years as a adult!!! I didn't plan on having this happen! This Karen who I never met, after going over the appts and what happened how I didn't miss any appts. I could prove I called the day before and cancelled by text she didn't want to hear it. So she says " I will tell you what you can come back one more time and there is no other warnings or chances." What!! Forget that after all of this you think i want to or would go back!!!??? No thanks! I said cancel all of the appts I am not coming back. I asked about a manager to talk to but because it was good Friday there was no manager on duty till Monday. So Monday rolls around. I get someone on the phone, I really don't think now she was a manager. She listened to what happened, put me on hold for like 5 minutes comes back and said my hands are tied I said I don't want to come back I just thought you'd like to know how this place is being ran and how people are being talked to!!! She said oh OK I'm sorry. I was burning if i lived closer I would have gone in person. I am still not done I want someone higher up to hear what happened. To treat a patient/ customer like this is unacceptable! Especially when it was told from day one about my schedule and living so far from the location. Nothing was told that if I had to cancel or change a appt I'd be cancelled. ***So before committing to this location make clear to a manager or a higher up any concerns. I would definitely go somewhere else now would never go back here.*** #700th Review

I've had a LOT of PT over the years, and also worked in several hospitals in the D.C. Metro area,…read moreso I feel qualified to say that this group is the best I've seen. I came out if the hospital after knee surgery and was seen at home for 3-4 weeks by a very impressive physical therapist and a PTA who attended to much more than knee exercises -- I was discharged on home oxygen, which was very distressing and a great hindrance to performing my exercises -- and I got lots of helpful suggestions regarding using the O2. Many thanks to Dawn for getting me started. The SE Sports Medicine facility is equipped with a dazzling array of machines, and again, my PT and PTA were not only superbly competent but the sort of pleasant congenial folks you'd like to take home for dinner. So thanks as well to Jason and Ashleigh who have made the experience a very agreeable one.