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Pardon My Cheesesteak

1.0 (2 reviews)
Open Open 24 hours

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5 months ago

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2 months ago

Did not get at all what was supposed to come in my order. 2/10 portion sizes. I would 100% rather McDonald's, ESPECIALLY for the price

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OUTTA BRONX

OUTTA BRONX

4.3
(395 reviews)
6.4 mi
$$

Just tried this place for dinner. Outstanding food and eating-in experience…read more Their KRISPY KRUNCHY FRIED CHICKEN is FAR better, MUCH more highly superior, to any of the other fried chicken chain outlets we've tried before. Cooked just right. Crispy on the outside, tender and juicy on the inside. Excellent, fresh flavor! As it is prepared to order, expect about a 15 minute wait time for the chicken... but WELL worth that wait, as it turned out. Fries and Onion Rings sides were PERFECT, and tastier than most. Interesting, varied menu, too! Very generous portions... and the chicken pieces were real, actual sized pieces of chicken... not like the canary-sized tidbits served up by today's fried chicken chain outlets! Although the seating area was VERY small (store front operation,) the facilities were bright, clean and well maintained. The staff was welcoming, patient and most helpful as we worked our way through their surprisingly large, and varied menu! Reasonably priced, too! Overall... a happy find... and now one of our go-to favorites! Just wish they had a LOT more locations closer (to us!) Surprise/Sun City areas would benefit from having closer access to Outta Bronx sandwich/hot dog/wings/Krispy Krunchy chicken locations! I think it would catch on in no-time... assuming today's quality, and value, remained the same, of course. I'm, generally, hard to please... but Outta Bronx/Krispy Krunchy chicken seems to hit it on all cylinders! VERY pleased. Mark us down as huge fans!

Outta Bronx - A Very Disappointing Visit and an Even Worse Follow‑Up…read more We've been customers of this spot for some time, and up until now, the food has always been solid. Unfortunately, our latest experience was far from what we've come to expect. Our order was wrong from the start -- something we caught before leaving -- and we were told our food had been handed to another customer, so it had to be remade. Annoying, but understandable. The real issues showed up once we got home. The mac and cheese tasted stale and simply wasn't edible. The Reuben was another disappointment: barely any meat, what little there was had been overcooked, and the sandwich had almost no sauerkraut. When I flipped it over, I could literally see more toppings through the meat than actual meat. The only thing that resembled their usual quality was the chicken fingers. What pushed this experience from disappointing to unacceptable was the phone call I received from the owner,after I emailed their website to share what happened. My intention was to give them a chance to address the situation privately rather than jumping straight to a negative review. Instead, I spent nearly half an hour listening to the owner defend the food, insist the items we ordered weren't their "best sellers," and tell us to choose different items next time. They claimed nothing could be wrong with the food and that we should have just eaten it. They also said the mac and cheese wasn't their responsibility and told us to complain to Krispy Krunchy Chicken because they "just microwave" what they receive. When asked whether a replacement would resolve the issue, I said yes -- only for the owner to then accuse me of taking money from their family and saying they personally wouldn't complain about food they didn't like. I was told to just eat it and avoid ordering those items again. I have this all recorded. If you're going to ask whether a replacement would make things right, why turn it into an argument afterward? This could have been handled quickly and respectfully. Instead, I was told I was bothering them by emailing on a Friday night, and the entire call felt unnecessary and unprofessional. Calling a customer on a Friday night to argue is not how you keep loyal customers. After enjoying this place for some time, it's disappointing to see how poorly concerns are handled when something goes wrong. Update: I believe the response to this shows what I outlined above. I do not know this owner personally. I met them twice at the restaurant when getting my orders and both were good yet brief experiences. I also do not understand how there is fraud in contacting a restaurant, via their contact us email address, to inform them of issues you had with an order. Their call to me, in response to the email, was not a personal call and entirely business related. This simply shows that this is the type of response one can expect if they have any issues with their order.

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Menu screens
Menu screens
8 pc Wing combo
8 pc Wing combo
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Chief beef!
AZ diner

AZ diner

4.0
(799 reviews)
2.1 mi
$$

Friendly attentive service, clean atmosphere, diverse / lunch menu with plenty of options and lot's…read moreof dessert options. Sat up at the bar, but there are plenty of tables, just no outside seating option.

Ever since Nick's II sold to new ownership under AZ Diner, we have seen a big change. Sadly, not…read morefor the better. A friend and I visited this restaurant on 06/22/2026 at 9:00am for breakfast. The dining area was not busy with just 3-4 tables occupied and a few people at the barstools. I was seated quickly by a hostess and given two menus while waiting for my friend to arrive. Menu: it's about the size of a Sears Catalog (exaggeration but about 8+ pages front and back) and appears to serve food approved by the United Nations (food from different parts of the world). This is the type of menu Gordon Ramsey would go crazy over and shred to pieces. Portions are not larger than before but prices increased considerably! Food: I ordered a Veggie Omelette with Spinach added and Whole Wheat Toast, decaf coffee, and water. My friend ordered an all-meat skillet, sourdough toast, coffee, and water. The omelette/skillet was overcooked and dry. My friend sent back his toast because it was served with a MOLD SPOT on it. Our server was not swayed by the mold and replaced it. No apologies or contact from the managers. By this point, we just didn't want to finish what we ordered and left. Dining room is well lit and spacious. Lots of available seating but could not help that their "Grand Opening" sign has been hanging outside for WEEKS. Servers are slow and never seem to be pleasant (more melancholy). Overheard one server speaking with some guests at a table using profanity. This review was based on my individual experience. This used to be our favorite breakfast spot but clearly is no longer the case. Having watched the gradual decline in quality and service, I am no longer inspired to spend my money at AZ Diner.

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Inside the restaurant
Inside the restaurant
Option #2: Two eggs, hash browns, four pieces of bacon, two pieces of toast. All for $10!!!
Option #2: Two eggs, hash browns, four pieces of bacon, two pieces of toast. All for $10!!!
Outside of the restaurant

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Outside of the restaurant
Bonfire Craft Kitchen & Tap House

Bonfire Craft Kitchen & Tap House

3.9
(881 reviews)
2.1 mi
$$

Bonfire Kitchen is Suprise Az is the bonafide and undisputed Champion in the following categories-…read more Best wings ever Best Cinnamon Crisp Apple pie dessert ... Most caring and accommodating staff Creating a fun and buzzing atmosphere for all ages - I was with 4 ladies ages 82-91. Taking great care of all customers Very alert and aware and kind wait staff Lots of TV's everywhere Featuring all sports and dedicating tv screens tonight ( Thursday April 9 2026) to the Family Fued game night. The entire team would stop and check up on us all evening. Clean and beautiful restrooms An inviting and warm atmosphere What made this evening even more fun was my Soul Sister Barb ( she calls me her permanent pain in the culo) invited me to join her dear friends and her for this event. How spunky and full of life was this group you akse me? On the second card ( 2 of 6) was " We asked. a 100 women this question- What is better than sex with your man? One of the ladies who is 84 years young immediately responded" Sex with 2 men". I fell off my barstool. This was the perfect place to enjoy this nostalgic and hysterical catch up. Hats off again to this great Bonfire of Surprise team for making all ages so happy and coming back every 2 weeks. Bravo!!

Update: I will add the photos from the server, where she states that Dave apologized to her about…read morethis incident (that you claim never happened) after my review went viral. Feel free to post my full visit from your security footage! My husband, kids, and I stopped in for an early dinner, we had never been but see the reviews online so we wanted to try it out! Getting seated, we didn't want a high top and it was the only thing available. The hostesses couldn't give us an estimate of what the wait time would be for a different table, but I'm realizing after our horrendous experience- they probably weren't trained. We ended up just taking the high top to negate any further confusion with a time estimate. It's crowded inside, and your table is crowded. The energy and atmosphere is tense and overwhelming. It's a sports bar, though- so I feel like that's consistent with any other sports bar you'd pop in to. We decided on the build your own appetizer to start, it came out room temperature. While our server was taking our order for the rest of the food (there was apparently an issue with the table next to ours and their food being taken to the incorrect table, again with poor training) the manager went out to the table next to ours to deliver food and turned to the server at my table, taking my order, and interrupted me to yell at her. He yelled at her about putting the incorrect table on the tickets and the food going to the wrong table, yelled at her the right table numbers( I guess for her to remember next time?), and then stormed off. Leaving our server, to pick up the pieces and apologize for an emotionally triggered man that should have some self control if he's leading a team or part of a company. I was absolutely disgusted with the behavior of the leadership in this establishment and the food was unremarkable. Cold, bland, and stingy is how I would describe the food we were served. There were barely any cheese curds on the Poutine, The Ole Smokey pizza was mediocre and the pasta was bland. I think this restaurant rides the coattails of being on the food network but it does not meet expectations, by far. There is a lack of training all around and that falls on leadership, only. The hostesses couldn't give a wait time, the bartender was over serving customers (I'm reporting that separately to the state), and the servers/runners aren't fully trained for the floor- but instead of teaching, training and finding a resolution- their lead will berate and belittle them to satisfy his ego and ruin your experience. I'm actually grateful the food was as mediocre as it was because I'm happy to never be back.

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Bar area
Bar area
Truffle fries
Truffle fries
Bonfire Craft Kitchen & Tap House

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Pardon My Cheesesteak - fooddeliveryservices - Updated July 2026

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