North Los Angeles Regional Center assigned Optima Family Services for my son who has a speech…read moredelay. Melissa Ahamad, (SLPA) started working with my son when he was at 15 months old my son cannot say anything other than Mama and Papa. Fastforward to today, he is now 2years old and has over 80 words though not perfectly pronounced but still a big big improvement from how he was before. We started with sign languages then to minimal words. He hits himself when he cannot express his emotions, so when he started to use and understand the word NO, hitting was gone. It's such a relief. Kids express themselves better through language. At the end of each session, Melissa would give me recommendations for me to continue what she's doing with my son. Goals are set at each period and we try to meet them, e.g. follow steps, identify 5 objects, action words etc. At 2 years old, NLARC added another therapy for my son which is Child Development Services/ Infant Stimulation Therapy. Ernesto is my son's therapist for this service. He is also great! I have lots of questions regarding my son's behavior and development and he answers them patiently and explain everything to me, he even brought a book as reference for our topic. Their Supervisor Dara is also awesome! She evaluates my son's progress and works/plays with him well even though she's technically a stranger for him cos he has only seen him twice but she got my son to play with him unlike the other evaluator who would just stop trying just because he's shy. The office is so easy to contact, whenever I ask for paperwork they would easily send it to me! I love Optima Family Services, Keep it up! You help lots of kids and families.

A total of 32 screens shots of cancellations from our therapist .... We started in last August…read more2024. When I called Denise she would always try to laugh it off and try to manipulate the situation saying they couldn't find anyone that work with our schedule -Said schedule in question- Monday - Friday 9am - 5pm Denise did say she was going to call me the next day ... 3 days have past My daughter is supposed to be receiving 30.5 hours a WEEK we barely make it to 6hours a week Even after leaving the company I waited weeks for her final progress report , so I called (weeks after) and they said they are still working on it !!!!!!!!!!!!!! TLR- go to this company if you really don't care to actually get your child consistent help & also the receptionist always answers the calls as if I'm calling her personal phone. Just for privacy reasons I didn't add the screenshot but I will if needed

"We can't say enough good things about Behavior Frontiers in Arcadia. As Parents of an Autistic…read more4-year-old child , We had no idea how to help him , when he was having a meltdown , or would simply cry and cry for no reason. He was also self harming himself . Our child has been coming here for almost a year now and the transformation has been nothing short of a blessing. He speaks, interacts, laughs, and smiles so much more now. He's playful the way a child should be -- he reads, paints, colors, eats well, and even shares with others. His whole attitude has changed for the better. He's not self harming himself anymore , instead has learned to use his words to communicate what he needs to, and want . He learned stranger danger which was a big deal for us as he like to wonder off with strangers . He learned to use the restroom, and so much more . We are extremely thankful for the Arcadia behavioral frontiers center , who have shown nothing but love, respect and kindness to our child. He loves each and every therapist so much thank you to everyone at the Arcadia center for putting effort in helping our son, every single team member has made sure to help him in anyway possible and turn a trying day into a fun filled happy lesson. A huge Thank you to Ms. Emily and her extraordinary team -- Ms. Maria, Ms. Jacklyn, Ms. Lesly, Ms. Amanda, Ms. Katelyn, Ms. Rebecca, Ms. Callie, and Ms. Leanne. Your patience, skill's , and genuine care have changed our son's life forever and our family's life. We are forever grateful." Thank you for being extraordinary teacher, therapist , human beings.. Our family loves you all and appreciate all you do for our son and all the kiddos ..

We worked with Ms. Emma for about a year and a half for my son who was there for early…read moreintervention. From the get-go she would have suggestions and tips on things to work with him at home and they were all so insightfully helpful. She was so keen on sharing that although there were goals to meet, what mattered most was that he would progress. It alleviated so much of my anxiety as a parent. She was always so sweet and so encouraging with him. She is already missed and it hasn't been a week since we've said goodbye. And it would be rude of me not to mention Ms. Justine and Ms. Macarena for always communicating promptly and working with us for makeup sessions. Thank-you ladies!

My 9 year old son has ADHD. He went to Sensory Brain to help him with his 'big feelings' for about…read morea year with great results. Emma is great and helped him learn strategies to deal with his temper outbursts.

I have had a great experience here and my son loves going. Samantha and Candice have been amazing…read moreand genuinely care.

If you're lucky enough to find this spot you hit the jackpot! My son came here for about a year. He…read morestarted in the summer of 2025 and we wrapped up right at the end of the school year (6-7 years). We were lucky enough to have worked with Miss Ashley. She was exceptional to work with!!! When my son started he was a shy quiet boy with a limited vocabulary. Not very expressive. With the help of Miss Ashley he became talkative, expressive, silly and so much more. I truly believe she helped him come out of his shell and feel comfortable expressing himself. My son felt really comfortable and truly enjoyed going to each session. They are a great team to work with. I dealt directly with Miss Ashley for any cancellations or rescheduling. When we started in the summer I didn't get the time slot that I wanted because I had to commute from school. But by the time school started there was a time slot that was better for me. So don't let the time slots discourage you from a great team. On that note when we started we worked with Samantha and she was equally as great. We will miss Ashley. We are eternally grateful for all the work Ashley and Samantha did for my son!!!

Dr Christine Nguyen came highly recommended by a friend. I was glad to have received his referral…read more She gave excellent recommendations that helped my son with several of his issues. Her office is right in the heart of San Marino with ample Parking. She was professional and had a great way with young newborns. We brought my son in when he was 2 months old. He felt right at ease with Dr Nguyen. I strongly recommend you visit her practice if you need any kind of assistance with your newborn / infant.

Dr. Christine Nguyen is a godsend. I was in contact with her from the moment I was pregnant and she…read moreassembled an entire team for me to work with. Elena Vogel was my lactation consultant, Dr. Kolleen Gregory was our infant chiropractor, and Dr. Choi is currently our pediatric dentist. Dr. Nguyen evaluated Adam the morning after I gave birth. He wasn't able to latch all night so she came to the hospital and said he had a tie. I was adamant about breastfeeding so after we were cleared by our doctors, we checked out on the second day and went straight to our appointment with Dr. Nguyen and Dr. Choi. Dr. Choi, who did the laser treatment on his tie actually found that it was much tighter than they originally thought, so I'm thankful I did it. It was a few seconds and it was done. Adam cried and truthfully screamed a bit, but stopped the second it was done. He had already settled down by the time he was back in my arms and we went home. The post-op care was heavily stressed by Dr. Nguyen. She was very thorough and careful when explaining how to do his oral stretches. She emphasized that the post-op care wasn't just his mouth, but his whole body. She was so incredibly knowledgeable on how the body functions as a whole and how it all ties together, so the movement and stretching of his mouth and entire body is all important. I'll be honest and say that I didn't want to do any of it because my cooter was healing and I was still in pain from just coming home from giving birth. It was all very fresh. But I looked at my baby and decided I'm his mom and this is my responsibility. Every single day for the next 3 months, I set aside the bare minimum of 5 minutes but realistically it took 15 minutes to do thorough movement for my son. I put in the work. I took videos and sent them to Dr. Nguyen and she would give me feedback. Call me crazy but my son was and is an "easy" baby. Be it a blessing of luck with a combination of effort and work, I see results. He eats a variety of foods, hitting all his milestones, and developing beautifully. I can't wait to have another baby lol.

Our daughter had the best experience at Dynamic Therapies. As a first time mom, it gets…read moreoverwhelming and frightening to hear that my child needs occupational, physical, and speech therapy. I didn't understand why a baby needed so many services. After our experience, we wouldn't have it any other way. The team welcomed us like family and provided exceptional care. Every month, we saw drastic improvements. A huge shoutout to Dr. Robert, Veronica, Stephanie, Daniel, Amanda, and to the rest of the staff!

Dr Fernando is solid and very helpful. My complaint is regarding the front desk. Ive never met more…read morelazy people. I was trying to schedule a physical therapy appt for my kiddo and they just would not call back when i needed them to. First week of Jan i call and try to schedule an appt... "oh, we need to check your insurance... we'll call you back". Silence for 1 week, i call back the next week "oh, we aren't done verifying yet we'll call you back". I call back the next week "you're actually not covered". I personally call my insurance and within 5 min, they verify that services are covered. This goes on back and forth with my husband and I and this office until the beginning of Feb in which i get an appt in wi the doctor. This office staff will NOT call you back and you pretty much will have to chase them down yourself. My kid is lucky that i am a healthcare provider and understand how insurances otherwise it would've taken even longer. I wouldn't even have gone here if it were not for a referral from my wonderful pediatrician. Dr Fernando on the other hand, is great to work with. Very professional and super smart. He gives us a lot of tips and ways we can help our kiddo.

I am a 3rd time mom and my middle child is now 5. So, it's been a moment since I've been in baby…read moreland. Our son was having a hard time napping out of our arms, which led to a very sore neck and arms and no time to do anything! Ally and Lisa are the wonder women of babies!! Talking to Ally really instilled the confidence that I am able to transition him out of only napping in my arms. She helped me to break this habit immediately. She is kind, loving and caring and it's so clear to see her strong passion to not only supporting my child but me as the mother as well. I love her gentle yet realistic approach of setting us up for success. I now feel like a new person with her help and getting him to nap in his crib. It's a very liberating feeling! Plus, you can tell he is more rested in his awake time due to a better nap! If you're struggling in any way, do not wait too long for their services!! They are a true God send. So happy I discovered them!!

Ally and Lisa's practical, customized approach to BM-specific potty training worked wonders for our…read moreson. It was just amazing to see the progress he (and we) made in such a short time frame. For context, we did another method of potty training six months ago that I felt pretty lukewarm about -- he was still struggling in a number of aspects and we were very frustrated and discouraged, hence reaching out to Ally and Lisa for help. From my initial inquiry, Ally and Lisa responded very promptly to schedule a call and developed the plan quickly as we had a very short time-frame we were working with. I especially appreciated how Ally and Lisa tailored the plan to our unique circumstances (extensive travel and move abroad). Their 24/7 text support was invaluable and I will be saving that text chain forever. I also feel better equipped to address inevitable challenges and regressions should they arise in the future. I really wish I had done Ally and Lisa's plan to begin with, would have saved a lot of time, effort, and headache. Thank you, thank you!

My daughter Sydney just completed her speech therapy at Family First, and we had an AMAZING…read moreexperience. Brittney, Cheryl, Marcy and the rest of the team were so helpful from the start. Marcy (who works in the front desk) is very knowledgeable about the regional center and has contacts to help expedite the process. We've worked with Brittney for about a year and a half, and she has been instrumental in helping my daughter gain the confidence and skills to work on her expression. The therapy is play based and she makes it fun! We consider her more than our therapist, but a friend. Cheryl is amazing as well. She is sweet and is great at getting shy kids to open up. If you're looking for a speech therapy center in the Pasadena/La Canada area look no further!!

The absolute best! This was our third attempt at speech therapy through the regional center and I…read moream so happy we kept asking for a different place because we scored once we found this place. Brittney Goodwin was our speech therapist. There are seriously no words to describe her dedication. She would text us and call us in between appointments to check in, asked about the overall health of our family, and wrote extensive emails and reports to assist in our transition to the school district once our daughter aged out of the regional center. Also, the office manager Marcy fought to keep our services when they were prematurely terminated because we moved. She did that completely on her own without us even having to ask. The best way I can describe this office: true patient advocates. This is an overdue review, but thank you for everything!